Trusted Agent profile

Balmforth estate agents in Mildenhall and Haverhill

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

351 reviews across 2 offices and 2 platforms

Balmforth has two offices, in Mildenhall and Haverhill. Together they have 351 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

328

Reviews on Google

All 2 offices

Facebook logo

4.5 / 5

23

Reviews on Facebook

All 2 offices

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Our offices

Balmforth's two offices, most reviewed first. Each has its own page.

Latest reviews from every Balmforth office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

After selling a house with another estate agent and not getting very far, we moved our sale to Balmforths and the service was fantastic. Luckily we found a home that was up for sale with balmforth and received the same excellent service. We have finally completed after 10 weeks and in for Christmas! πŸŽ„ Thank you Megan, Gavin, Matt and Charlotte. Nothing was too much trouble. I will be recommending you to friends and family.

Bianca Β· 18 December 2023 Β· Balmforth Mildenhall

Agent replied Β· 15 June 2024

Thank you very much for your kind words Bianca. We all wish you the very best in your new home….Happy Christmas!!

1/5

Google

Rating only, no written review.

Dan Β· 15 December 2023 Β· Balmforth Haverhill

1/5

Google

Not happy at all 3 months waiting repair damp mold and no correspondence at all

Robert Β· 15 December 2023 Β· Balmforth Haverhill

1/5

Google

Very slow to communicate. Requested a replacement of faulty equipment which after a year of chasing had still not been replaced. They failed to inform the landlord of our tenancy ending after an email and phone call notice and then tried to tell us that we might have to pay past our tenancy due to their mistake?! Avoid.

Jackson2060 Β· 15 December 2023 Β· Balmforth Haverhill

5/5

Google

Would highly recommend. Throughout the process of buying a house Matt was in constant communication and ensured things kept moving. Super grateful for someone that was so proactive and professional.

Tom Β· 18 November 2023 Β· Balmforth Mildenhall

Agent replied Β· 15 June 2024

Thank you for your five stars and recommendation Tom! We wish you all the best.

5/5

Google

Great estate agents! Their knowledge and understanding of the many up and downs we experienced was invaluable. Matt absolutely held our purchase together for seven months. Thank you to everyone at Balmforth, Mildenhall, we can now enjoy our escape to the country.

Tom Β· 18 November 2023 Β· Balmforth Mildenhall

Agent replied Β· 15 June 2024

Thank you so much for your review and your kind words. We wish you all the very best! :)

5/5

Google

Definitely more than satisfied with the people and process here at Balmforth! Things are already hectic enough when you first get here, but the staff there were very friendly and always available to contact for any questions or concerns regarding properties that I was looking at. Once I ended up settling on one, the process was made quick and easy to set up and route the paperwork to make sure my move-in was as smooth as possible! If you're in the area and looking to let a property go ahead and swing by, it'll definitely be worth your time!

Thomas Β· 18 November 2023 Β· Balmforth Mildenhall

Agent replied Β· 15 June 2024

Hi Thomas, thank you so much for your review, kind words and recommendation, it is appreciated by all of the team. We wish you all the best during your tenancy

5/5

Google

Great company to deal with. No issues. Good communication. Would highly recommend. Ashley

Ashley Β· 19 October 2023 Β· Balmforth Mildenhall

Agent replied Β· 15 June 2024

Thank you Ashley

5/5

Google

Rating only, no written review.

Jakub Β· 19 September 2023 Β· Balmforth Mildenhall

Agent replied Β· 15 June 2024

Thank you for your review. If at any stage you need help with your tenancy, please do let us know

5/5

Google

Friendly staff and very helpful

Colesey Β· 19 September 2023 Β· Balmforth Mildenhall

Agent replied Β· 15 June 2024

Thank you for your review!

5/5

Google

Professional, helpful and always available. Great experience

Edoardo Β· 19 September 2023 Β· Balmforth Mildenhall

Agent replied Β· 15 June 2024

Thank you Edoardo - we wish you all the best in your new home, Gavin

5/5

Google

5 star service from Balmforths. From day one enquiry to handover of keys they were always there for me. Would particularly like to say thank you to Matt Barton for his guidance along the whole process. Would recommend to anyone!

Mert Β· 19 September 2023 Β· Balmforth Mildenhall

Agent replied Β· 15 June 2024

Thanks Mert! All the best in your new home!

4/5

Google

I would like to update my review after having been in contact with Balmforth about these issues. Not only were they incredibly apologetic, but they have been extremely helpful and communicative in helping us look for more properties to rent since this incident. Big thanks to Bianca for going out of her way to show us properties and liaise with landlords about move in details. She's been so kind and helpful and quick to respond and we're just very appreciative of her efforts. Thank you all for still trying to help us after this misunderstanding. As a prospective renter I have a couple of suggestions. Make sure your agents know your properties. There's no reason I should have to pull up the rental listing on rightmove to prove it exists while talking to an agent who keeps repeatedly telling me they don't have a listing by that name/address. If you have a listing that says "pets negotiable", maybe confirm with the landlord if that's really the case. If pets were "negotiable", why did a landlord deny me a viewing/application because I have a cat? That's the opposite of negotiable. Either be more specific or don't say anything about pets at all in a listing until your landlord makes it very clear what they will or will not allow. It's incredibly misleading. Lastly, if you're going to cancel an appointment, DO NOT EMAIL, but rather CALL THE PERSON YOU ARE CANCELING ON. Horribly unprofessional to not make contact with someone about something this important. Colossal waste of my time rushing to an appointment I did not know was cancelled. Horrible first impression of this letting agency.

Lauren Β· 19 September 2023 Β· Balmforth Mildenhall

5/5

Google

Great experience buying my first house through Balmforth from start to finish. Sales team were great and Megan helped every step of the way. Will definitely be recommending going forward!

Jordan Β· 19 September 2023 Β· Balmforth Mildenhall

Agent replied Β· 15 June 2024

Thank you so much Jordan! We hope you have many happy years in your new home :)

5/5

Google

Balmforth made the letting process very smooth and easy. The letting agents were also a pleasure to work with!!

KEVIN Β· 20 August 2023 Β· Balmforth Mildenhall

Agent replied Β· 15 June 2024

Thank you so much for your custom!

5/5

Google

Balmforth Estate Agents (Mildenhall) absolutely warrants 10 stars for their professional involvement with my house move. From selling my house in 1 day to purchasing another property in the area was made so much easier with Balmforth with their advice and support and chasing up Solicitors who was dragging their heels in the chain. I could not have got through this move without having Megan and Matt on board, who were the best. #1 estate agent. Thank you

Linda Β· 20 August 2023 Β· Balmforth Mildenhall

Agent replied Β· 15 June 2024

Thank you so much for your 5 star review. we are so pleased we got there in the end and wish you all the best.

5/5

Google

Amazing service! The Balmforth Estate Agents support me to the end with all proces with my new house. Matt the sales negotiator was brilliant- I couldn't ask for anyone better! Matt put lots of effort and work to make my life more easier. Excellent communication and professional support. Highly recommended Balmforth Estate Agents for anyone who is looking for new home.

Justyna Β· 20 August 2023 Β· Balmforth Mildenhall

Agent replied Β· 15 June 2024

Thank you so much for the positive review and recommendation. We are pleased to have got there in the end and wish you many happy memories in your new home.

5/5

Google

I had an amazing experience with Balmforth Letting Agency as they made my move-in and move-out processes incredibly easy. Right from the beginning, they guided me through each step of the way. They were very responsive and addressed any concerns I had promptly, ensuring a smooth transition into my new home. When it was time to move out, they were attentive and helpful, they provided clear instructions and answered any questions I had. Their communication about the return of my security deposit was honest and efficient. Balmforth Letting Agency's dedication to making the whole experience hassle-free, along with their attention to detail and professionalism, went beyond my expectations. I highly recommend their services to anyone who is looking to rent a property.

Diego Β· 20 August 2023 Β· Balmforth Mildenhall

Agent replied Β· 15 June 2024

Thank you for your five star review and recommendation. All of our team appreciate your kind comments and wish you all the best.

5/5

Google

I found Balmforth Estate Agents to be efficient and helpful when I was looking for a place to rent. I made my initial inquiry on a Saturday and Jodie contacted me the same day with a viewing appointment. It has been less than 2 weeks and referencing has been completed and a move in date agreed. Special thanks to the letting team of Cayley and Ollie who have answered questions promptly, and have done everything to make the move stress free. I find the whole team to be friendly, professional and a pleasure to do business with .

Paul Β· 17 August 2023 Β· Balmforth Haverhill

Agent replied Β· 12 June 2024

Thank you for your kind feedback Paul. We hope you enjoy your new home!

5/5

Google

Cassie Inman , performed above the expectations i normally associate with estate agents .have several other proerties i rent across London .. and cassie really made the difference .. this actually was an enjoyable experience , with no stress , and issue cassie made sure of this .. well done

David Β· 21 July 2023 Β· Balmforth Mildenhall

Agent replied Β· 15 June 2024

Thank you so much for your kind words.

5/5

Facebook

just brought a new home with balmforth, matt was great very helpful during the whole process highly recommended and will be using them again when the time comes

James Β· 20 July 2023 Β· Balmforth Mildenhall

Agent replied Β· 22 February 2025

Thank you so much for your review! Enjoy your new home! 🏑

3/5

Google

Rating only, no written review.

Brice Β· 16 June 2023 Β· Balmforth Mildenhall

Agent replied Β· 15 June 2024

Thank you for your review Brice. Having followed up with you on the areas you felt were not quite up to standard, we hope you now understand that we done as much as we could on a property we do not manage. We have taken all of your comments into consideration for future practice as well. We wish you all the best in your new home.

5/5

Google

Rating only, no written review.

Alison Β· 16 June 2023 Β· Balmforth Mildenhall

Agent replied Β· 15 June 2024

Thank you for your five star review.

5/5

Google

Rating only, no written review.

Allison Β· 16 June 2023 Β· Balmforth Mildenhall

Agent replied Β· 15 June 2024

Thank you for your 5 star review! All the best in your home.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Balmforth

Which Balmforth office has the most reviews?

Mildenhall has the most, with 227 reviews rated 4.6 out of 5, followed by Haverhill with 124.

Where are the Balmforth offices?

The two Balmforth offices, by town:

  • Haverhill: 12 High Street, Haverhill, CB9 8AR
  • Mildenhall: 22-26 High Street, Mildenhall, IP28 7EQ

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