5/5
GoogleGreat experience with Guy Wheeler! He was friendly, professional, and very helpful throughout the viewing. Took the time to answer all my questions and made the whole process smooth and comfortable. Thank you Guy Wheeler
Trusted Agent profile
Balmforth reviews in Mildenhall and Haverhill
★★★★★
311 reviews across 2 offices and 2 platforms
Balmforth has two offices, in Mildenhall and Haverhill. Together they have 311 reviews on two platforms, rated 4.5 out of 5 overall.
288
Reviews on Google
All 2 offices
23
Reviews on Facebook
All 2 offices
Our offices
Balmforth's two offices, most reviewed first. Each has its own page.
Latest reviews from every Balmforth office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
5/5
GoogleBianca and her team listed our house in Lakenheath at a time when the market was fairly slow but worked hard and secured a tenant in very good time. Great communication and very helpful throughout.
Agent replied · 16 April 2026
Thank you so much for your 5 star review! I'm pleased to hear we secured a tenant for you quickly. We look forward to working with you again in the future, all the best! :)
5/5
GoogleI have rented my house out through Balmforth, and very happy and pleased throughout the whole process! Couldn't recommend them highly enough.. A special thanks to Polly who was my main point of contact and very helpful!
Agent replied · 16 April 2026
Hi Danny, thank you so much for your kind review, it was a pleasure working with you. Wishing you all the best and we look forward to working with you again in the future.
4/5
GoogleWe have been dealing with Elliot for selling our home we found him very helpful, as we have never done selling a home before and technophobe he has been so helpful and kind
Agent replied · 16 April 2026
Thank you so much for your review! We're delighted to hear Elliot has been able to make the process of selling your home feel easy and supported. Lottie - Brand Manager
5/5
GoogleReally good communication and very helpful with any questions we had with our sale Elliot was very informative and always available to help us through the process
5/5
GoogleBalmforth was very helpful through the process and made the paperwork portion of the let easy. I would absolutely recommend them for new people to the area looking for a home!
Agent replied · 16 April 2026
Thank you for the 5 star review and recommendation Blake! Please do not hesitate to contact us if you need anything during your tenancy :)
5/5
GoogleFirst time using Balmforths and I was very impressed with the service from start to finish. Found a tenant for my property nice and quickly and got them moved in nice and quickly too. Excellent communication and professionalism from everyone I dealt with in the team!!
Agent replied · 16 April 2026
Thank you so much for your kind review Sophie, our team appreciate the lovely words and we look forward to working with you during this tenancy.
5/5
GoogleI have used Balmforth on three separate occasions in the past to sell my prior houses, most recently completing at the start of March 2026. All sales have been fairly quick and handled professionally with the upmost care. From the offset Matt managed to sort a valuation and good quality pictures timely and within a couple of weeks from the date of enquiry the house was on the market! Throughout the process we had a high number of viewings, and Matt, Gavin and Jordan facilitated these. All were knowledgable on the property and dealt with potential buyers in a professional and personable manner. Once we found a buyer Sue led the sales progressing and was always reachable and really pushed all solicitors through to a timely completion! From my offer being accepted on the new house and the completion being handled everything was done in just under three months. Without Sue I don’t believe the process with the solicitors would have been as timely! Thank you Balmforth for all the help!
Agent replied · 16 April 2026
Thank you for your lovely review and for choosing Balmforth again to help with your move. We’re really pleased to hear that the sale went smoothly and that Matt, Gavin, Jordan and Sue were able to support you throughout the process. Your kind comments will mean a lot to the team. Wishing you all the very best in your new home
5/5
GoogleWe had excellent support, advice and assistance from Balmforth throughout a protracted sale. Highly recommended as managing and estate agents.
Agent replied · 16 April 2026
Thank you for your 5 star review and recommendation Jo, it is very much appreciated by all of the team!
4/5
GoogleFriendly service. Sue and Polly were great. Everything went smoothly, though the landlord hid the garage key and no-one knew where. Not a Balmforth managed property, so not their fault. Super helpful with arranging key collection.
Agent replied · 16 April 2026
Thank you for your review Derek! We are glad our friendly and professional approach stood out to you. Sometimes with properties that are not managed there may be the odd hiccup out of our control, but i'm pleased we helped get the problem sorted quickly for you. Wishing you all the best.
5/5
GoogleWe have dealt with Lottie, Elliot and Mai at shires and the whole team couldn’t have been more helpful. They worked very hard for us when our first sale fell through and came up trumps. Really friendly, would definitely recommend them to anyone selling their property.
Agent replied · 16 April 2026
Thank you so much for your lovely review! It was a real pleasure working with you, and we’re delighted that even with the setback of the first sale falling through, we were able to get things back on track for you. Wishing you all the very best in your next chapter! Lottie - Branch Manager
5/5
GoogleReally happy with the commutation and help from Gavin and team at Balmforth
Agent replied · 16 April 2026
Thank you for your kind review! We're so pleased to hear that you had a positive experience with us. Wishing you all the best in your new home!
5/5
GoogleFirst time ever renting a place, they made the process super easy to do and whenever I had any questions they worked super well with me and helped me through all the steps. They also work really well with military members and getting them sorted.
Agent replied · 16 April 2026
Thank you so much for your kind words and 5 star review. We strive to make our process as straightforward and easy as possible. We wish you all the best.
5/5
GoogleFrom the start Elliot, Maya and Lottie have been so easy to chat to, approachable and friendly and made the process of putting my house on the market very seamless and stress-free. I would really recommend them!
Agent replied · 16 April 2026
Hi Caitlin, Thank you so much for your lovely feedback! We’re really pleased to hear that you found the process seamless and stress‑free. It’s been an absolute pleasure working with you, and we truly appreciate you taking the time to share your experience. Lottie - Branch Manager
5/5
GoogleWe have just moved out from our last rental, but had been with balmforth for a number of years at various rental properties, and they have been amazing and helpful the whole time. Would definitely recommend. :)
Agent replied · 16 April 2026
Thank you so much for your wonderful review Michael, it has been a pleasure working with you and we wish you all the best in the future.
5/5
GoogleThe lads were great Matt & Jordan this was such a busy year getting married and then moving house. Ther held our hands through everything. We have recommended them to our family and friends. We will come back again if we need to. Regards Jenny & Mick
Agent replied · 16 April 2026
Thank you Jenny & Mick for your recommendation and kind review. We wish you all the best for the future and we are here if you need us! :)
5/5
GoogleBalmforth was really helpful in finding us a new place the process was very smooth and easy thanks to the team
Agent replied · 16 April 2026
Thank you for your 5 star review Katie! We wish you all the best in your new property and you know where we are if you need us!
5/5
GoogleGood communication, and are responsive and receptive when issues are raised.
Agent replied · 16 April 2026
Thank you Ash, for your 5 star review! We appreciate the positive words and feedback.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
We are pleased that your new tenancy and move in went well and the Balmforth Team look forward to looking after you and the property in the coming years
5/5
GoogleMaya was prompt at the viewing and informative of the viewing, nothing was to much for both viewings we went to and I would highly recommend using this estate agents as all staff has been very helpful and friendly.
Agent replied · 16 April 2026
Thank you for your wonderful feedback! We’re thrilled Maya and the team were able to make your experience smooth and helpful. Your recommendation means a lot to us! Lottie - Branch Manager
5/5
GoogleLived at 3 Lode Court in Newmarket for 2 years. It was a great place to live and I had no real issues. The team communicated well when they needed to do inspections and, if I ever had any problems, they were responsive. Tom Lampard was my Tenancy Manager and did a great job.
5/5
GoogleRating only, no written review.
Agent replied · 27 December 2025
Thank you Minh for the 5 star review. We are pleased that you felt the tenancy process went well. In the last few years we have updated our systems to give a simple and seamless process. We wish you all the best in your new home
5/5
GoogleMatt and the team at Balmforth iEstate Agents in Mildenhall were excellent. The valuation was spot on and the marketing of the property, brochure and photographs were excellent. …
Agent replied · 27 December 2025
Many thanks for your kind words. We do strive to provide a high quality and yet personal service. The property sales process often has many issues, and we pride ourselves on working with all parties to get transactions through successfully.
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Questions about Balmforth
Which Balmforth office has the most reviews?
Mildenhall has the most, with 194 reviews rated 4.6 out of 5, followed by Haverhill with 117.
Where are the Balmforth offices?
The two Balmforth offices, by town:
- Haverhill: 12 High Street, Haverhill, CB9 8AR
- Mildenhall: 22-26 High Street, Mildenhall, IP28 7EQ
