★★★★★ 5/5
GoogleFast, friendly and professional service from the Balmsforths team, especially Matt. After the initial house valuation it was listed and offer accepted inside a week (at asking price). Competitive rates too. Great experience for 1st time sellers.
Ollie · 5 October 2026 · Balmforth Mildenhall
Agent replied · 12 October 2026
Thank you so much for your kind words, Ollie & Sam. It’s been a real pleasure helping you both throughout the process, and we’re delighted that we were able to help you secure the property you had your eye on from day one.
We really appreciate you choosing Balmforth and trusting us to help you along the way. All the best from Matt and the rest of the team at Balmforth.
★★★★★ 5/5
GoogleBalmforth found us very suitable tenants within a week or two. We were very impressed with the number of staff members who then facilitated the start of the tenancy. This included initial inspections, inventories and accompanying the Base Inspector. It was also very easy to speak to members of the letting team, particularly as the offices are open 7 days a week!
Old · 21 September 2026 · Balmforth Mildenhall
Agent replied · 12 October 2026
Thank you for taking the time to leave such a wonderful review John. We are delighted to hear that you were impressed with the service provided and that we were able to find suitable tenants so quickly. We look forward to working with you again in the future.
★★★★★ 5/5
GoogleI dealt with Guy and Michelle through moving property. They made it a very smooth process with lots of help along the way. I managed to get a viewing almost straight away and was moved in 2 weeks later. It was a very smooth and straight forward process
Alfie · 12 September 2026 · Balmforth Haverhill
Agent replied · 12 October 2026
Thank-you for taking the time to leave a great review for Guy and Michelle! I’m pleased to hear they provided such a great service, we hope you enjoy your new home and look forward to hearing from you if we can be of further assistance at all in the future.
Phillippa, Head of Tenancy Management
★★★★★ 5/5
GoogleDynamic team...Maya is fantastic ...following up on all aspects of the sale. A pleasure to work with
Sharyn · 12 September 2026 · Balmforth Haverhill
Agent replied · 12 October 2026
Thank you so much for your lovely review! We’re delighted to hear that you’ve enjoyed working with Maya and the team.
Lottie - Branch Manager
★★★★★ 5/5
GoogleAnna was very kind and helpful with the viewing and Ellie was very nice and helpful with the entire letting experience. Everyone was very professional and very nice, and I am very satisfied with my new home. :) I'd recommend these people to anyone when they're moving :)
G · 12 September 2026 · Balmforth Mildenhall
Agent replied · 12 October 2026
Thank you for your lovely review! We're so pleased to hear that Anna and Ellie made your viewing and letting experience a positive one. We hope you're very happy in your new home, and we truly appreciate your recommendation. All the best :)
★★★★★ 5/5
GoogleThanks a lot Michelle for your quick response and timely support you made my journey smooth. Thanks a lot for all your hard work
Ashutosh · 12 August 2026 · Balmforth Haverhill
★★★★★ 5/5
GoogleHighly reccomended Letting Agent. I recieved a very Proffesional and fair service during a two year tenancy. I will definatly use them again in the near future. Many Thanks to the Mildenhall Team.
Carl · 12 August 2026 · Balmforth Mildenhall
Agent replied · 12 October 2026
Thank you so much for your 5 star review. Providing a professional and fair experience for our tenants is something we take great pride in, so it’s wonderful to hear that this was reflected in your time with us. We wish you all the best for the future.
★★★★★ 5/5
GoogleEasily the best agent in town !!!
Professional and on point at every stage of the sale at a very difficult time.
John · 12 August 2026 · Balmforth Mildenhall
Agent replied · 12 October 2026
Thank you so much for the incredible review John! We are so glad we could support you and keep things seamless during a challenging time. Your recommendation means the world to our team!
★★★★★ 4/5
GoogleBalmforth’s Team were very efficient and proactive on this letting instance. A tenant was found very quickly and all the admin taken care of.
Tony · 12 August 2026 · Balmforth Mildenhall
Agent replied · 12 October 2026
Thank you for your review! We wish you and your tenant all the best and look forward to working with you again in the future.
★★★★★ 5/5
GoogleBrilliant attention to detail and all the way through our rental experience were 100% spot on. Wouldn’t hesitate to recommend to anyone looking for a good agency.
Martin · 12 August 2026 · Balmforth Mildenhall
Agent replied · 12 October 2026
Thank you so much for your kind review. I am so pleased to hear of your great experience. Our team strive to deliver a smooth, friendly and professional service to all our landlords & tenants. We wish you all the best and look forward to working with you again in the future.
★★★★★ 5/5
GoogleSue oversaw the sale of our house and she was absolutely brilliant. From start to finish she would promptly inform us of any updates and assist us with any issue we encountered along the way. Gavin, Matt and Jordan were also extremely helpful and provided updates when Sue was out of the office. Overall I'd definitely recommend using them.
Cass · 12 August 2026 · Balmforth Mildenhall
Agent replied · 12 October 2026
Thank you so much for your kind words and recommendation. We're delighted to hear that Sue made the process as smooth as possible and kept you well informed throughout your sale. Buying and selling a home can be stressful at times, so it's wonderful to know that Sue, along with Gavin, Matt and Jordan, were able to support you every step of the way.
We really appreciate you taking the time to share your experience and wish you all the very best in your new home. Thank you for choosing us!
★★★★★ 4/5
GoogleMaya has been very helpful in our property search. She understands customer needs and recommends accordingly. Great experience 👍 …
Shebin · 12 July 2026 · Balmforth Haverhill
Agent replied · 12 October 2026
Thank you so much for your kind words! We're delighted to hear that Maya made your property search a great experience.
Lottie - Branch Manager
★★★★★ 5/5
GoogleBalmforth Estate Agents have far surpassed our expectations! We rented with them for 3 years and we were always extremely pleased with their service! They ensured that move in, our entire tenancy and our move out were seamless! If there was ever a problem with our property, it was taken care of promptly! They always communicated effectively with us and were flexible when needing access to the property! If we were staying in the UK, we wouldn’t hesitate to work with them again!
Carrie · 12 July 2026 · Balmforth Mildenhall
Agent replied · 12 October 2026
Thank you so much for your kind words and taking the time to leave us a review. It has been a pleasure supporting you during your tenancy, and we're delighted to hear that your experience has been so positive. We wish you all the best for the future.
★★★★★ 5/5
GoogleFrom the initial valuation to the final sale it was a very professional service. Someone was always available to answer any queries or help with any stresses we had throughout the process. Thank you Gav and team!
Michael · 12 July 2026 · Balmforth Mildenhall
Agent replied · 12 October 2026
An absolute pleasure Michael and thank you for entrusting us with the sale of your property. We wish you all the best in your new home!
★★★★★ 5/5
GoogleJust wanted to let you know Gavin and Sue ,Elsie basically the whole house selling team were excellent . So helpful, nothing was too much trouble for them. I feel they went above and beyond excellent customer service
KIM · 12 July 2026 · Balmforth Mildenhall
Agent replied · 12 October 2026
Hi Kim and thank you for taking the time to leave your wonderful review. It was a pleasure to assist with both the sale of your home and also the purchase of your next property. We are very pleased to know that you were happy with the service we provided you throughout the process. Best of wishes to you and Alan.
★★★★★ 5/5
GoogleMaya was very helpful and informative throughout our process - she answered all of our questions and was very efficient in calling me. Maya and Lottie were a huge help with our recent purchase.
Molly · 12 June 2026 · Balmforth Haverhill
★★★★★ 5/5
GoogleExcellent service, cannot thank you enough
Brian
Brian · 12 June 2026 · Balmforth Mildenhall
Agent replied · 12 October 2026
Hi Brian and thank you for taking the time to leave your review, it is very much appreciated.
★★★★★ 5/5
GoogleGavin has been fantastic to correspond with for the purchase of our property. He has worked quickly and effectively to help us with any Queries we may have had when has led to a very smooth process. We couldn’t be happier to receive keys today and make this house our home. Huge thanks again
Louise · 12 June 2026 · Balmforth Mildenhall
Agent replied · 12 October 2026
Thank you for sharing your experience with us, it is very much appreciated. We hope your renovation and plans bring the property to life. We wish you every happiness in this exciting new chapter.
★★★★★ 5/5
GoogleFantastic housing agency, very cooperative, helpful, and respective towards their tenants.
Jerrin · 12 June 2026 · Balmforth Mildenhall
Agent replied · 12 October 2026
Thank you for your 5 star review, our team appreciates your kind words. Wishing you all the best.
★★★★★ 5/5
GoogleThank you Balmforth for the highly professional, friendly, and prompt help in finding the right rental property for my family and I. Bianca assisted us with finding several listings within the local area to view, she searched through properties that were not listed yet. Then quickly scheduled us to view several that we were highly interested in the next day. Steven then met us at those locations and answered almost all of the questions we had. If he didn’t have the answers, we received a follow up email with the answers within the hour after property touring for the day. You couldn’t ask for better quality service when it comes to finding the right place for you and your family.
Joshua · 12 June 2026 · Balmforth Mildenhall
Agent replied · 12 October 2026
Thank you so much for your kind review Joshua, I am so please we were able to assist you in finding your home. Our team greatly appreciates your kind words. Wishing you all the best.
★★★★★ 5/5
GoogleMy experience with Balmforths has been a good one. They have been letting agents for my buy to let property for ten years and have been super efficient, trustworthy and supportive throughout this time. I have just completed the sale of my property through Balmforths with the invaluable help and support from Sue Williams and the team.
Jenny · 12 June 2026 · Balmforth Mildenhall
Agent replied · 12 October 2026
Thank you for your review Jenny, we are so pleased that you are happy with our service. It is a pleasure working with you.
★★★★★ 5/5
GoogleGreat service from Gavin and the Balmforth team. Helpful, responsive, and supportive throughout the whole letting process. Really appreciated all their hard work!
Doseon · 12 June 2026 · Balmforth Mildenhall
Agent replied · 12 October 2026
Thank you so much for your kind review, it really is appreciated.
It was an absolute pleasure helping you through the commercial letting process, and we’re delighted to hear you felt supported throughout. I’ll be sure to pass your comments on to the team as well.
Wishing you all the best and please don’t hesitate to get in touch if we can help in the future.
★★★★★ 5/5
GoogleGreat, helpful, knowledgeable people. :)
Cole · 12 June 2026 · Balmforth Mildenhall
Agent replied · 12 October 2026
Thank you so much for your 5 star review! Please do reach out if you need any support during your tenancy.
★★★★★ 5/5
GoogleVery professional and friendly service from Gavin and the team.
Georgia · 12 May 2026 · Balmforth Mildenhall
Agent replied · 12 October 2026
Thank you so much for your review Georgia, a few hurdles were overcome during the process and we were very happy to eventually hand you the keys to your new home!
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