Trusted Agent profile

Balmforth estate agents in Mildenhall and Haverhill

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

351 reviews across 2 offices and 2 platforms

Balmforth has two offices, in Mildenhall and Haverhill. Together they have 351 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

328

Reviews on Google

All 2 offices

Facebook logo

4.5 / 5

23

Reviews on Facebook

All 2 offices

Reviews may appear on more than one platform.

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Our offices

Balmforth's two offices, most reviewed first. Each has its own page.

Latest reviews from every Balmforth office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Very helpful with entire move in process, very transparent people here πŸ‘ŒπŸΎ …

Patrick Β· 13 June 2023 Β· Balmforth Haverhill

5/5

Google

An absolute pleasure to deal with. Very helpful and would totally recommend.

Stuart Β· 13 June 2023 Β· Balmforth Haverhill

1/5

Google

Unfortunately, horrible experience with renting. You always get the a nice reply from them but the work never done.

Mohamad Β· 13 June 2023 Β· Balmforth Haverhill

Agent replied Β· 12 June 2024

Hi Mohamad, We acknowledge your frustration (which we share). There were some maintenance issues at your property and unfortunately, common to popular belief, we don't have authority to spend the landlords money without their approval, unless there is an emergency. It did take longer than we all would have liked for the works to get authorised and resolved, and we can only apologise.

5/5

Google

Great service. Nothing too much trouble. Thanks Jodie for all your help!

Graeme Β· 13 June 2023 Β· Balmforth Haverhill

Agent replied Β· 12 June 2024

Thanks Graeme for your kind review!

5/5

Google

Cayley was amazing when moving to a new property! She helped speed things up and made it such a stress free and easy move! Thank you!

Bethany Β· 13 June 2023 Β· Balmforth Haverhill

Agent replied Β· 12 June 2024

Thanks for taking the time to leave a positive review Bethany!

5/5

Google

I am Christian so im going to bless this team the Christian way...May my God bless you!! Being in a foreign land, iv had different reactions when searching for a house to rent, but Balmforth team restored my hope in Humanity. Thank you! Thank you Cayley and your team !

Njeri Β· 13 June 2023 Β· Balmforth Haverhill

Agent replied Β· 12 June 2024

Thank you for your kind words Njeri!

5/5

Google

Would just like to express our sincere gratitude to Cayley for all her assistance in helping my partner and I gaining our first home. Her valuable help and dedicated customer service shown throughout the process was very much appreciated.

Lauren Β· 13 June 2023 Β· Balmforth Haverhill

Agent replied Β· 12 June 2024

Thank you for your kind words Lauren!

4/5

Google

I fantastic team at the local office in Haverhill. Very professional and a service I would be happy to recommend to any one planning a purchase or a sale. A special thank you to Cayley who I've build up a good relationship with.

R Β· 13 June 2023 Β· Balmforth Haverhill

Agent replied Β· 12 June 2024

Thank you R! It would be great to understand how we can do better to get 5*'s next time!

5/5

Google

I normally dont leave much reviews but balmforth agency service has to be encouraged. They provide property details and carry out further processes in a remarkable and customer retentive manner. The response I receive without any delays, for my queries is to be appreciated. Special mention to Cayley and her team, as they helped us a lot to find out the best suitable rented property.

Neethu Β· 13 June 2023 Β· Balmforth Haverhill

Agent replied Β· 12 June 2024

Thanks Neethu!

5/5

Google

We recently purchased our first home through Balmforth. We had 2 houses prior to this fall through so we were desperate to get to completion. It was 6 weeks from day that the memorandum was received to the date we completed and got our keys as there was no chain either side. Balmforth helped us along the way keeping in touch with both sets of lawyers to make the process as easy and smooth sailing as possible! We cannot wait to crack on with the work and get moved in. Thank you to the whole team :)

Aimee Β· 13 June 2023 Β· Balmforth Haverhill

Agent replied Β· 12 June 2024

Thanks for your kind word Aimee

5/5

Google

Friendly, efficient, amazing service! Was a pleasure to move via Balmforth Haverhill Estate Agents. Highly recommend trusting in Balmforth If you’re looking to move. Thank you again to all the staff at Balmforth Haverhill for helping us to move so smoothly.

Jessie Β· 13 June 2023 Β· Balmforth Haverhill

Agent replied Β· 12 June 2024

Thanks Kira. Glad we could help!

5/5

Google

Dedicated, hard working team Have worked with Balmforth twice now, once for purchasing a lovely property, and also sold with them. Excellent communication throughout the entire process, passionate Haverhill branch manager, who gets the job done! I am grateful for everything, this year, has been particularly challenging with the market being tough, the team never once dropped the ball and we got there in the end. I can wholeheartedly recommend Balmforth as an incredible team who will take care of your property needs from start to finish! It’s not surprising to see so many SOLD πŸͺ§ signs ⭐️⭐️⭐️⭐️⭐️ Five stars from me A happy customer

Dalida Β· 13 June 2023 Β· Balmforth Haverhill

Agent replied Β· 12 June 2024

Thank you for your kind words Unicorn!

5/5

Google

Massive thanks to Jodie and Sue for all their help, assistance, professionalism and patience during the sale of my property. Even though the process was lengthy they remained enthusiastic and upbeat throughout providing regular updates, solutions and advice. Highly recommend...

Simon Β· 13 June 2023 Β· Balmforth Haverhill

Agent replied Β· 12 June 2024

Thanks for your kind words Simon

5/5

Google

Absolutely fantastic estate agents! I have bought two houses and sold one through Balmforth Haverhill in the last six months and have to say I wouldn’t choose anyone else. The team as a whole are warm and welcoming and Jodie’s professionalism and response to queries is second to none. These guys come highly recommended.

Jo Β· 13 June 2023 Β· Balmforth Haverhill

Agent replied Β· 12 June 2024

Thanks for your kind words Jo. Glad we have managed to help you consistently over the last 6 months.

5/5

Google

I received excellent customer service and dedication far exceeding what I could have hoped for in finding exactly the right home for me to rent. The communication was brilliant and I could not be more satisfied with the way they helped me navigate through it. Cayley in particular was fantastic and she was so helpful in guiding me through the entire process, but I would also like to thank the rest of the team who worked so hard on my behalf. If you are looking to rent a property then I give them my wholehearted recommendation.

Lizzy Β· 13 June 2023 Β· Balmforth Haverhill

Agent replied Β· 12 June 2024

Thanks for your kind words Lizzy! Glad we could assist you.

5/5

Google

Dedicated, hard working team Have worked with Balmforth twice now, once for purchasing a lovely property, and also sold with them. Excellent communication throughout the entire process, passionate Haverhill branch manager, who gets the job done! I am grateful for everything, this year, has been particularly challenging with the market being tough, the team never once dropped the ball and we got there in the end. I can wholeheartedly recommend Balmforth as an incredible team who will take care of your property needs from start to finish! It’s not surprising to see so many SOLD πŸͺ§ signs ⭐️⭐️⭐️⭐️⭐️ Five stars from me A happy customer

Dee Β· 24 December 2022 Β· Balmforth Haverhill

Agent replied Β· 23 December 2024

Thank you for your kind words Unicorn!

5/5

Google

Cayley went above and beyond to find me the perfect home to rent, can't thank you enoughPositiveResponsiveness, Quality, Professionalism, Value

Abi Β· 27 August 2022 Β· Balmforth Haverhill

5/5

Google

The Haverhill team provided us with an excellent customer service experience. Kept us informed, on track and were always responsive and professional - getting back to us with helpful solutions and advice. Highly recommended! Thank you Jodie and the team!PositiveResponsiveness, Professionalism

Laura Β· 27 August 2022 Β· Balmforth Haverhill

Agent replied Β· 12 June 2024

Hi Laura, thanks for your positive review and kind words. Wishing you all the best for the future.

5/5

Google

Jodie and her team have been amazing in helping me and my partner buy our first home. They have been so professional and helpful throughout the whole process, would use again and recommend to anyone. Charlotte & JamiePositiveProfessionalism

Jamie Β· 27 August 2022 Β· Balmforth Haverhill

Agent replied Β· 12 June 2024

Hi Jamie, Charlotte. Thanks for your lovely review. Glad we could help you get moved and we hope you enjoy your lovely new hone together!

5/5

Google

Jodie and the team dealt with our recent house sale and we were delighted with the service. They were responsive and happy to help us with any questions or concerns we raised. Their pricing was competitive and they put the work in marketing or property. For example they proactively moved our property to a featured listing to aid visibility.PositiveProfessionalism

DB Β· 27 August 2022 Β· Balmforth Haverhill

Agent replied Β· 12 June 2024

Thank you DB for your kind words. We are glad to have helped.

5/5

Google

just completed a move with Balmforth, service from Matt Barton has been excellant.PositiveResponsiveness, Professionalism

Mike Β· 25 August 2022 Β· Balmforth Mildenhall

Agent replied Β· 15 June 2024

Thank you so much for your 5 star review Mike! We wish you all the best in your new home.

5/5

Google

Steven, Was very responsive to all inquiries. His professionalism and knowledge of the area was key in our decision to use Balmforth. We are very happy with our new home.PositiveResponsiveness, Professionalism

Glen Β· 25 August 2022 Β· Balmforth Mildenhall

Agent replied Β· 15 June 2024

Thank you so much for the 5 star review, we all appreciate your kind words.

5/5

Google

I have been renting houses since 1995 and a landlord in Haverhill for 21 years. Four years ago, I switched to Balmforth and was assigned Cayley as my lettings manager. Since switching over, the service and advice from Balmforth has been fantastic. I live out of the area and when I visit, the staff are so friendly and provide a stress free landlord experience. They have my complete trust to manage the property and are by far the best letting agents I have used over the years. Thank you.

John Β· 25 August 2022 Β· Balmforth Mildenhall

Agent replied Β· 24 August 2024

Many thanks for the 5 star review, we have passed your comments on to the Haverhill office to ensure they are aware of the positive experience you have had.

5/5

Facebook

I have recently purchased a property through Balmforth, the customer service was exceptional! Matt Barton was always at hand with any queries or questions I had, and responded promptly. The ladies in the office are so friendly and helpful, and the lettings team were amazing at finding a tenant. Excellent service from start to finish!!

Kate Β· 19 August 2022 Β· Balmforth Mildenhall

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Balmforth

Which Balmforth office has the most reviews?

Mildenhall has the most, with 227 reviews rated 4.6 out of 5, followed by Haverhill with 124.

Where are the Balmforth offices?

The two Balmforth offices, by town:

  • Haverhill: 12 High Street, Haverhill, CB9 8AR
  • Mildenhall: 22-26 High Street, Mildenhall, IP28 7EQ

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