5/5
Very helpful with entire move in process, very transparent people here ππΎ β¦
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351 reviews across 2 offices and 2 platforms
Balmforth has two offices, in Mildenhall and Haverhill. Together they have 351 reviews on two platforms, rated 4.6 out of 5 overall.
328
Reviews on Google
All 2 offices
23
Reviews on Facebook
All 2 offices
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Balmforth's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very helpful with entire move in process, very transparent people here ππΎ β¦
5/5
An absolute pleasure to deal with. Very helpful and would totally recommend.
1/5
Unfortunately, horrible experience with renting. You always get the a nice reply from them but the work never done.
Hi Mohamad, We acknowledge your frustration (which we share). There were some maintenance issues at your property and unfortunately, common to popular belief, we don't have authority to spend the landlords money without their approval, unless there is an emergency. It did take longer than we all would have liked for the works to get authorised and resolved, and we can only apologise.
5/5
Great service. Nothing too much trouble. Thanks Jodie for all your help!
Thanks Graeme for your kind review!
5/5
Cayley was amazing when moving to a new property! She helped speed things up and made it such a stress free and easy move! Thank you!
Thanks for taking the time to leave a positive review Bethany!
5/5
I am Christian so im going to bless this team the Christian way...May my God bless you!! Being in a foreign land, iv had different reactions when searching for a house to rent, but Balmforth team restored my hope in Humanity. Thank you! Thank you Cayley and your team !
Thank you for your kind words Njeri!
5/5
Would just like to express our sincere gratitude to Cayley for all her assistance in helping my partner and I gaining our first home. Her valuable help and dedicated customer service shown throughout the process was very much appreciated.
Thank you for your kind words Lauren!
4/5
I fantastic team at the local office in Haverhill. Very professional and a service I would be happy to recommend to any one planning a purchase or a sale. A special thank you to Cayley who I've build up a good relationship with.
Thank you R! It would be great to understand how we can do better to get 5*'s next time!
5/5
I normally dont leave much reviews but balmforth agency service has to be encouraged. They provide property details and carry out further processes in a remarkable and customer retentive manner. The response I receive without any delays, for my queries is to be appreciated. Special mention to Cayley and her team, as they helped us a lot to find out the best suitable rented property.
Thanks Neethu!
5/5
We recently purchased our first home through Balmforth. We had 2 houses prior to this fall through so we were desperate to get to completion. It was 6 weeks from day that the memorandum was received to the date we completed and got our keys as there was no chain either side. Balmforth helped us along the way keeping in touch with both sets of lawyers to make the process as easy and smooth sailing as possible! We cannot wait to crack on with the work and get moved in. Thank you to the whole team :)
Thanks for your kind word Aimee
5/5
Friendly, efficient, amazing service! Was a pleasure to move via Balmforth Haverhill Estate Agents. Highly recommend trusting in Balmforth If youβre looking to move. Thank you again to all the staff at Balmforth Haverhill for helping us to move so smoothly.
Thanks Kira. Glad we could help!
5/5
Dedicated, hard working team Have worked with Balmforth twice now, once for purchasing a lovely property, and also sold with them. Excellent communication throughout the entire process, passionate Haverhill branch manager, who gets the job done! I am grateful for everything, this year, has been particularly challenging with the market being tough, the team never once dropped the ball and we got there in the end. I can wholeheartedly recommend Balmforth as an incredible team who will take care of your property needs from start to finish! Itβs not surprising to see so many SOLD πͺ§ signs βοΈβοΈβοΈβοΈβοΈ Five stars from me A happy customer
Thank you for your kind words Unicorn!
5/5
Massive thanks to Jodie and Sue for all their help, assistance, professionalism and patience during the sale of my property. Even though the process was lengthy they remained enthusiastic and upbeat throughout providing regular updates, solutions and advice. Highly recommend...
Thanks for your kind words Simon
5/5
Absolutely fantastic estate agents! I have bought two houses and sold one through Balmforth Haverhill in the last six months and have to say I wouldnβt choose anyone else. The team as a whole are warm and welcoming and Jodieβs professionalism and response to queries is second to none. These guys come highly recommended.
Thanks for your kind words Jo. Glad we have managed to help you consistently over the last 6 months.
5/5
I received excellent customer service and dedication far exceeding what I could have hoped for in finding exactly the right home for me to rent. The communication was brilliant and I could not be more satisfied with the way they helped me navigate through it. Cayley in particular was fantastic and she was so helpful in guiding me through the entire process, but I would also like to thank the rest of the team who worked so hard on my behalf. If you are looking to rent a property then I give them my wholehearted recommendation.
Thanks for your kind words Lizzy! Glad we could assist you.
5/5
Dedicated, hard working team Have worked with Balmforth twice now, once for purchasing a lovely property, and also sold with them. Excellent communication throughout the entire process, passionate Haverhill branch manager, who gets the job done! I am grateful for everything, this year, has been particularly challenging with the market being tough, the team never once dropped the ball and we got there in the end. I can wholeheartedly recommend Balmforth as an incredible team who will take care of your property needs from start to finish! Itβs not surprising to see so many SOLD πͺ§ signs βοΈβοΈβοΈβοΈβοΈ Five stars from me A happy customer
Thank you for your kind words Unicorn!
5/5
Cayley went above and beyond to find me the perfect home to rent, can't thank you enoughPositiveResponsiveness, Quality, Professionalism, Value
5/5
The Haverhill team provided us with an excellent customer service experience. Kept us informed, on track and were always responsive and professional - getting back to us with helpful solutions and advice. Highly recommended! Thank you Jodie and the team!PositiveResponsiveness, Professionalism
Hi Laura, thanks for your positive review and kind words. Wishing you all the best for the future.
5/5
Jodie and her team have been amazing in helping me and my partner buy our first home. They have been so professional and helpful throughout the whole process, would use again and recommend to anyone. Charlotte & JamiePositiveProfessionalism
Hi Jamie, Charlotte. Thanks for your lovely review. Glad we could help you get moved and we hope you enjoy your lovely new hone together!
5/5
Jodie and the team dealt with our recent house sale and we were delighted with the service. They were responsive and happy to help us with any questions or concerns we raised. Their pricing was competitive and they put the work in marketing or property. For example they proactively moved our property to a featured listing to aid visibility.PositiveProfessionalism
Thank you DB for your kind words. We are glad to have helped.
5/5
just completed a move with Balmforth, service from Matt Barton has been excellant.PositiveResponsiveness, Professionalism
Thank you so much for your 5 star review Mike! We wish you all the best in your new home.
5/5
Steven, Was very responsive to all inquiries. His professionalism and knowledge of the area was key in our decision to use Balmforth. We are very happy with our new home.PositiveResponsiveness, Professionalism
Thank you so much for the 5 star review, we all appreciate your kind words.
5/5
I have been renting houses since 1995 and a landlord in Haverhill for 21 years. Four years ago, I switched to Balmforth and was assigned Cayley as my lettings manager. Since switching over, the service and advice from Balmforth has been fantastic. I live out of the area and when I visit, the staff are so friendly and provide a stress free landlord experience. They have my complete trust to manage the property and are by far the best letting agents I have used over the years. Thank you.
Many thanks for the 5 star review, we have passed your comments on to the Haverhill office to ensure they are aware of the positive experience you have had.
5/5
I have recently purchased a property through Balmforth, the customer service was exceptional! Matt Barton was always at hand with any queries or questions I had, and responded promptly. The ladies in the office are so friendly and helpful, and the lettings team were amazing at finding a tenant. Excellent service from start to finish!!
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Mildenhall has the most, with 227 reviews rated 4.6 out of 5, followed by Haverhill with 124.
The two Balmforth offices, by town:
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