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Balgores reviews in Chelmsford, Hornchurch, Basildon and 4 more

4.7

★★★★★ Excellent

3,467 reviews across 8 offices and 2 platforms

www.balgoresproperty.co.uk

Balgores has eight offices, in Chelmsford, Hornchurch, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 3,467 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,465

Reviews on Google

All 8 offices

View Agents logo

5.0 / 5

2

Reviews on View Agents

All 8 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Balgores's eight offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Balgores office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

On finding our bungalow in Harleston with Ruby from your Bungay office and making an offer which we're pleased to say was accepted, Will and Viv took over and kept us fully informed every step of the way with our purchase. We are very grateful for all their help making it stress free. Thank you. Irene and Dennis Jordan

Irene · 28 March 2026 · Balgores Chelmsford

Agent replied · 28 June 2026

Hi Irene and Dennis! 🌟 Thank you so much for your wonderful 5-star review! We're thrilled to hear that Ruby helped you find your dream bungalow in Harleston and that Will and Viv made the process smooth and stress-free. Your kind words about our team truly mean a lot to us! 😊 We strive to keep our clients informed every step of the way, so it’s fantastic to know we succeeded in doing that for you. If you ever need assistance in the future or know anyone looking to buy or sell, don’t hesitate to reach out. We’re here to help! 🏡 Thank you again for choosing Starkings & Watson! Wishing you all the best in your new home!

5/5

Google

We have been so lucky to get support from Glenn and Claire in buying our first home! They took all the time we needed to talk us exactly through the process and reassured us at all times. Thanks a lot 😊 …

Miriam · 23 March 2026 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 22 April 2026

Good afternoon, Thank you so much for your lovely review. We’re delighted to hear that Glenn and Claire were able to support you throughout your first home purchase. Buying your first property can be a daunting experience, so it’s good to know that they took the time to guide you through the process. We truly appreciate your kind words, and we wish you every happiness in your new home. Best wishes, Balgores - Romford

2/5

Google

If you want your house sold don't go with Balgores.

Tom · 21 March 2026 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 22 April 2026

Thank you for your feedback. We are sorry that you wasn't happy with the service, however we don't have your details on our system. If you would like to discuss this further please contact the Area Director Charlie on 01708 755 507.

5/5

Google

We couldn't recommend Balgores enough, with a special mention to Paul and Marie. Paul filled us with confidence during our valuation that he wanted to sell our house, and within 5 days we were sold! Marie's communication throughout was excellent, being prompt and helpful. This was our first time selling, and it couldn't have gone better, so thank you!

Ben · 21 March 2026 · Balgores South Woodham Ferrers

Agent replied · 24 March 2026

Good afternoon, Thank you so much for your wonderful review. We’re delighted to hear that you had such a positive experience with Balgores, and we’ll be sure to pass your kind words on to Paul and Marie. They will be so happy to hear your feedback. Thank you again for choosing us, we’re so pleased everything went so well. Warm regards, Balgores

5/5

Google

After a change in circumstances we have decided not to sell our lovely house.we would to thank Balgores for all their hard work and especially Charlie King for the amazing marketing.If you are thinking of selling your house pleasers try Balgores.

Laurie · 20 March 2026 · Balgores Hornchurch

Agent replied · 22 April 2026

Good afternoon, Thank you so much for your lovely review. Although we’re sorry to hear that your circumstances have changed, we completely understand your decision and are pleased that you shared such positive feedback. We’re delighted that you were happy with the service provided. If you do decide to sell in the future, we’d be more than happy to support you again. Thank you once more for your kind recommendation. Best wishes Balgores - Hornchurch

5/5

Google

All of the Balgores staff have been amazing throughout the whole process, as my first time renting out my property the process was very clearly laid out and everything has been handled with great care and professionalism. I am incredibly grateful for the team and their ongoing management.

Briony · 20 March 2026 · Balgores Hornchurch

Agent replied · 22 April 2026

Good afternoon, Thank you so much for your review. We’re delighted to hear that your experience with Balgores has been so positive, especially as this was your first time renting out your property. Our team always aims to provide a professional service, so it’s good to know that everything felt well managed throughout the process. We truly appreciate your kind words and are grateful for your trust in our ongoing management. If you ever need anything, we’re always here to help. Best wishes, Balgores - Hornchurch

4/5

Google

Sold my house with Balgores SWF - everyone was always happy to help and we push things with other parties as you would expect.

Greg · 17 March 2026 · Balgores South Woodham Ferrers

Agent replied · 24 March 2026

Good afternoon, Thank you for the review. We are glad to hear that you found the South Woodham Ferrers branch so helpful. We will be sure to pass on your feedback. Best wishes, Balgores, South Woodham Ferrers

5/5

Google

A very good experience i had, very helpful with anything that I needed. Thank you

Criss · 17 March 2026 · Balgores Hornchurch

Agent replied · 24 March 2026

Good afternoon, Thank you for your kind review. We’re delighted to hear that you were pleased with our service. Best wishes, Balgores, Hornchurch

5/5

Google

Excellent experience! Very good communication, promptness and seriousness. Perfect house, rental without any problems. Thank you very much to Mr. Liam Gibbs and I recommend with confidence. All the best,

Frog · 13 March 2026 · Balgores Basildon

Agent replied · 13 April 2026

Good afternoon, Thank you for your 5* review. We’ll be sure to pass your feedback on to the Basildon branch. … More

5/5

Google

Excellent service

Paul · 13 March 2026 · Balgores Basildon

Agent replied · 13 April 2026

Good afternoon, Thank you for your five star review. Best wishes Balgores - Basildon

5/5

Google

Would highly recommend Basildon balgores branch! I especially had a wonderful experience with Liam from the lettings team, always happy to help and no matter what issues we had he went above and beyond to help sort them.

Lily · 13 March 2026 · Balgores Basildon

Agent replied · 13 April 2026

Good afternoon, Thank you very much for your lovely review. We’re delighted to hear about your positive experience, and we’ll be sure to pass your feedback on to Charlotte and the rest of the team. We’re always here to help. Best wishes, Balgores, Basildon

5/5

Google

Ajay showed me a number of properties and was fantastic throughout. Their knowledge of the area and the houses themselves really stood out, and they were always happy to explain details and offer helpful insights. Professional, approachable, and clearly very experienced - I'd highly recommend them.

RSK · 13 March 2026 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Had a wonderful experience with Sandra showing us around a property today. We’ve had a lot of experience with estate agents, from either looking to rent, buy, or living in a property that’s for sale with frequent viewings, and Sandra has been the best by a mile. It was refreshing to have such a friendly estate agent who knows so much about the property (when you’re usually met with “I’m not sure”), and she discussed in depth what you could do with the property on a human level without any forced selling, plus a bonus was she had knowledge of the area too. You were great, thanks so much again Sandra!

Danielle · 11 March 2026 · Balgores Chelmsford

Agent replied · 11 May 2026

Thank you Danielle for such wonderful feedback! It’s fantastic to hear the viewing stood out and felt informative, relaxed and genuinely helpful. Experiences like that make all the difference when searching for a home. All our best going forward.

5/5

Google

We have had a number of viewings and Sandra has been most helpful … we have not felt rushed and she has been able to answer the many questions that we have asked … Thank you Sandra

Karen · 11 March 2026 · Balgores Chelmsford

Agent replied · 11 May 2026

Thanks Karen for the positive feedback. It’s great to hear your viewings felt relaxed and informative, with all your questions answered. Sending our best!

5/5

Google

Balgores has a fantastic team! Thank you so much to Oskar for his excellent service and support. Highly recommend,

Arjun · 9 March 2026 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 March 2026

Good morning, We are thrilled to hear about your excellent experience with our Balgores team! Thank you for recommending us. Warm regards Balgores

5/5

Google

I had a truly legendary experience with Balgores, especially Saoire at the Romford branch! After a difficult and quite unfair experience with the Dagenham branch, I decided to contact the main Romford office to raise my concerns. From the moment Saoire answered the phone, everything changed. Not only did she take the time to listen and understand my situation, but she also went above and beyond to help me move forward. She secured a viewing for a property in Dagenham that I had been struggling to access and what really stood out was her professionalism and honesty: After discussing my needs in detail, she suggested that I might be better suited to a different property and arranged an additional viewing for a house in Harold Hill. She was absolutely right! The Harold Hill property turned out to be perfect for me, and today I’m proud to call it my home! Saoire’s support, insight, and genuine care made all the difference during what could have been a very stressful process. A huge thank you to her and the Romford team for their outstanding service, truly incredible experience!

Aiman · 9 March 2026 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 March 2026

Good afternoon, Thank you so much for taking the time to share your experience. We’re delighted to hear that Saoire and our Romford branch were able to turn things around for you after your initial concerns. We’re thrilled that everything worked out so well and that you’re now happily settled in your new home. Your kind words about Saoire and the team mean a great deal, and we will be sure to pass them on. Thank you again for your feedback and for giving us the opportunity to assist you. Best wishes, Balgores, Romford

5/5

Google

The team in Romford dealt with a very tricky Leasehold sale for me it fell through more than once but they never gave up. I have bought and sold a few properties over the years but Balgores Romford were one of the most impressive team I have come across. A shout out for Marc de la Cruz who always returned my calls and emails and never left me hanging! And of course Ross who came to the rescue. Can’t recommend them enough.

Lilian · 9 March 2026 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 March 2026

Good afternoon, Thank you for taking the time to leave such a kind review. We’re delighted to hear that the Romford team were able to support you through what sounds like a challenging time. Marc will be very pleased to know that he made a difference throughout the process, and Ross will also appreciate the mention for stepping in to help when needed. We’re grateful for your recommendation and pleased that our team were able to help see the sale through despite the challenges. Kind regards, Balgores, Romford

5/5

Google

I just want to express my appreciation to Team Balgores Romford especially Ross. Thanks for your care and support. You were with us throughout the entire process. Your patience, dedication and attention to details played a great role in securing our property. Thanks Ross . Will keep in contact with Team Balgores .

Iyamide · 9 March 2026 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 March 2026

Good afternoon, Thank you for your kind review. We’re delighted to hear that you had such a positive experience with the Romford branch. Ross will be pleased to know that his patience and attention to detail helped support you throughout the process of securing your property. We really appreciate your feedback and look forward to keeping in touch in the future. Kind regards, Balgores, Romford

5/5

Google

I recently purchased a home through Balgores, and I honestly couldn’t be happier with the experience. From start to finish, the service has been exceptional, even after the sale was completed. A very special thank you to Oskar, who was absolutely fantastic throughout the process. He consistently went above and beyond to answer my questions, even responding to emails and messages outside of office hours. No matter how small or detailed my queries were, he took the time to explain everything clearly and patiently, making me feel reassured and genuinely valued as a client. At one stage, I was hesitant and unsure about the reservation agreement, as I didn’t fully understand all of the details. Oskar went through everything carefully, explaining it with complete transparency and honesty. He never made me feel rushed or pressured and ensured I felt fully informed and comfortable before proceeding. That level of integrity and patience made a huge difference. Buying a home can be stressful, but Oskar made the experience smooth, transparent, and even enjoyable. He is professional, committed, proactive, and truly dedicated to his clients. His attention to detail, strong work ethic, and calm, reassuring approach really set him apart. He is a real asset to the company. I would also like to mention Louise, who handled the sales progression. If it wasn’t for her liaising efficiently with everyone in the chain, the process could easily have stalled. She was absolutely wonderful, keeping me informed at every stage, remaining patient throughout, and ensuring everything moved forward smoothly behind the scenes. Her communication and coordination skills gave me real confidence during what can otherwise be a tense process. What truly stands out about Balgores is how well the team works together at different stages to ensure a successful sale. From initial viewings to completion and even aftercare, there is a clear structure of support. Even after completion, they have continued to be responsive and helpful, making sure I feel settled and reassured in my new home. That level of service is exceptional. This has genuinely been a one-of-a-kind experience, and I would highly recommend Balgores to anyone looking to buy or sell. Well done to the entire team, you should be very proud of the service you provide.

Mannan · 9 March 2026 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 March 2026

Good afternoon, Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear how positive your experience has been with Balgores. Oskar will be pleased to read your comments and know that his support made the process a positive one for you. We’re also very grateful for your kind words about Louise. Sales progression plays an important role in keeping everything moving within the chain, and she will be delighted to hear your feedback. It’s great to know that the teamwork across the different stages of your purchase stood out to you. Thank you again for your recommendation and for choosing Balgores. We wish you many happy years in your new home. Kind regards, Balgores Property Group

5/5

Google

Professional, Friendly, and Outstanding Service When we instructed Balgores in Hornchurch, the property market had already begun to decline. However, with Billy as our agent from the very beginning, bringing enthusiasm, hard work, and 5 star marketing, we sold our home within a week! Balgores also offers a Reservation Agreement between both parties, providing exclusivity to the buyer and peace of mind to the seller. Should the buyer withdraw from the sale without reason, they are legally obliged to pay a pre agreed fee to the seller, an option not commonly offered by other estate agents. Unfortunately, very late in the process, just as we were about to exchange, our buyer pulled out. In that moment, the Reservation Agreement proved invaluable, ensuring we were compensated. Billy was incredibly proactive. He immediately relaunched our property to the market, arranging viewings, many of which took place in the evening, outside his normal working hours. Thanks to his commitment, he secured another buyer, and the sale is now progressing well. We cannot fault Balgores’ 5 star service. They are genuinely lovely people who always have time for you. Good relationships are so important, and we would definitely recommend them.

Teresa · 9 March 2026 · Balgores Hornchurch

Agent replied · 24 March 2026

Good afternoon, Thank you very much for taking the time to leave such a detailed review. We’re delighted to hear how pleased you were with the service provided by the Hornchurch team, and particularly by Billy. Billy and the team will be thrilled to receive such positive feedback. We are also pleased to hear that the Reservation Agreement worked in your favour after such an upsetting turn of events. We wish you the very best with the remainder of your sale, and please be assured that Billy and the team will continue to work hard on your behalf. We pride ourselves on delivering a genuinely personal and reliable service, so your comments mean a great deal to us. Warm wishes, Balgores, Hornchurch

5/5

Google

Overall we are really happy with our experience. Arif was really attentive and took care of any questions or issues we had along the way. Donna was there to help push and chase the deal to be closed. The only really really minor thing I would say is that we were expecting a welcome hamper when we got our keys which we didn’t get, this would’ve made us feel like we really did complete it as I feel like it’s something that everyone kind of expects as the cherry on top. We obviously are extremely happy with our new home but it’s the little things. That aside, when we started the process, it was mandatory to sign the ‘Gazeal’ agreement this was a bit of a shock as we had to put down £500 deposit to ‘lock us in’ which we didn’t prepare for however this worked in our favour, we didn’t have to stress whether or not the seller would just change their mind or go with a better offer as we both had to put this money down almost as an insurance if something was unreasonable the other party would’ve compensated. As a first time buyer we were a little bit worried as it was something completely new for us to experience but Arif and Donna really made us feel at ease and explained any and every question I had and so I can say that I would definitely recommend Balgores Hornchurch!! Great work guys! Thank you! Ps. Never too late for that hamper wink wink

Gigi · 9 March 2026 · Balgores Hornchurch

Agent replied · 24 March 2026

Good afternoon, Thank you so much for your detailed review. We’re delighted to hear that you are really happy with your experience and that Arif and Donna were able to support you throughout the process. It’s good to know they helped make everything easier, especially as first-time buyers. We’re sorry to hear about the disappointment regarding the welcome hamper. We completely understand how small touches can make the completion day feel that bit more special, and we appreciate you sharing this feedback, it’s very helpful and something we will certainly take on board. Thank you again for your kind words and for recommending Balgores. We wish you every happiness in your new home. Kind regards Balgores - Hornchurch

5/5

Google

I have never experienced any problems with Balgores during my four years dealing with them. They have always been extremely efficient, professional, and helpful whenever I’ve needed assistance. Communication is clear and prompt, and everything is handled smoothly! A special shoutout to Ben in particular, he has always been approachable, friendly and quick to respond. It really makes a difference dealing with someone who genuinely cares and gets things sorted without any hassle. I wouldn’t hesitate to recommend them!

Becky · 9 March 2026 · Balgores Chelmsford

Agent replied · 20 March 2026

Good afternoon, Thank you for taking the time to leave such a kind review. We’re delighted to hear that you’ve had such a positive experience with Balgores in the past. It’s great to know that our team has been able to provide professional and helpful service whenever you’ve needed support. Clear communication and smooth service are very important to us. Ben will be pleased to hear your kind comments. Thank you again for your recommendation and for your continued trust in Balgores. Kind regards, Balgores Property Group

5/5

Google

Absolutely outstanding service from Balgores Upminster! I can’t thank the team enough for their incredible support throughout my purchase. I used their full service package, including mortgage advice and solicitors, and it was one of the …

Anatol · 8 March 2026 · Balgores Upminster

Agent replied · 13 April 2026

Good afternoon, Thank you so much for your review. We’re delighted to hear that you received such excellent support from our … More

5/5

Google

Would highly recommend, Sam Gough is lovely! Answered any questions I had and kept me updated throughout the whole process, within a week managed to get me in for an interview which resulted in receiving an offer for a new job.

Charl · 6 March 2026 · Balgores Hornchurch

Agent replied · 6 July 2026

Thanks for the review Charlotte. Glad Sam was able to help. Good luck in the new role.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Balgores

Which Balgores office has the most reviews?

Chelmsford has the most, with 883 reviews rated 4.7 out of 5, followed by Hornchurch with 650.

Where are the Balgores offices?

The eight Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards: Balgores, Chelmsford won Trusted Agent.

The Trusted Agent

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