Trusted Agent profile · Greater London and Surrey
★★★★★
1,105 reviews across 5 offices and 3 platforms
Atkinson McLeod has five offices, in London, Kennington, Woking, Balham and Hackney (Greater London and Surrey). Together they have 1,105 reviews on three platforms, rated 4.2 out of 5 overall.
1,082
Reviews on Google
All 5 offices
22
Reviews on Facebook
Business-wide
1
Reviews on View Agents
All 5 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Atkinson McLeod's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAdam Odonnell at Atkinson Mcleod dealt with my interest in a few flats in the local area. He was very friendly and patient which made the experience welcoming as well as very knowledgable in regards to each flat he showed me and the surrounding area. I would definitely recommend him if you’re thinking about choosing this estate agent.
5/5
GoogleThought Adam was an excellent guide, and very knowledgable about the area.
1/5
GoogleRandomly receive an email from them after weeks saying I owe for rent, although I never moved into the property (which they were aware of). I have received no response from an agent from months ago. Awful experience.
Hi Sophie, I'm sorry for your experience. Has it been all sorted now? Thanks
5/5
GooglePaul at Atkinson Mcleod, Kennington went above and beyond in helping get my sale completed. PurpleBricks could never have done what he did! Always available to answer any queries and gave lots of communication. Thank you so much Paul and will always use you for any future property transactions.
5/5
GoogleGreat first time renting experience with Tom Holland- highly recommend!
5/5
GoogleAdam O’Donnell showed my friend and I two flats and he was great. He answered all our questions and was very knowledgable of each flat and the local area. Would defiantly recommend choosing Adam to help with a search for a flat!
5/5
GoogleAlthough I did not rent a flat through Atkinson McLeod, Chavonne Farley was hands down the most professional, helpful estate agent I have dealt with. She never called me up with ridiculous suggestions of houses out of my budget nor did she try and tell me £300 over my asking price was manageable which has happened on numerous occasions. Overall could not have asked for more and genuinely wished me the best when I had signed another house through another estate agent.
5/5
GoogleFirst time renting in London and Tom Holland has been really helpful throughout the process and really easy to talk to, can't recommended him and the company enough!!!
5/5
GoogleWe were looking a 2-bed flat and Tom Holland was our agent. He was a great professional and took care of every detail until we moved to the property.
5/5
GoogleGreat agency - I dealt with Tom Holland who was so amazing and so helpful which I really appreciated as a first time renter in London. Would certainly recommend to a friend!
1/5
GoogleUnfortunately my dealings with Atkinson McLeod have been so unprofessional and may even be considered illegal I felt the need to write a review to warn perspective tenants. I am a tenant for a property that's private garden borders a property that AM have being attempting to let. The property they are letting has access to the garden for emergency manhole access only. A few weeks ago I found Tom an agent for AM with potential tenants 'showing' our private garden as part of the other property. I went out and explained it was private, but he ignored me and returned later with further tenants. I contacted my landlords and AM. My landlords contacted AM to reiterate the land is private and I spoke to the manager at AM who assured me that the details would be corrected and there would be no issue as it was clear the garden was not included. I also spoke with agent Tom personally who said the property would not be let with the garden. Today while putting my baby to sleep I heard Tom and the new tenants in the garden and Tom stating it was their garden and that 'some lady' had said otherwise but laughed it off. When I could I spoke with the tenants and they stated the property had been let on this basis. This demonstrates that AM have been not only falsely advertising but also contracted new tenants on false information, something that I believe is illegal. I feel sorry for the tenants as they have let a property which it will transpire they now don't have access to a garden. It is also unfortunate as the first day of their tenancy is the day before the new letting legislation comes into play - you can draw your own conclusions about that. But please be very wary about using or dealing with Atkinson McLeod Kennington in future.
5/5
GoogleI would highly recommend Atkinson McLeod. Even in this challenging economy, we had a high volume of viewings on our property. Paul Darko was a pleasure to deal with, friendly, professional, and supportive throughout the sale process.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleVincent is a top guy - helped us out a lot
5/5
GoogleHarry was really helpful, great customer service.
1/5
GoogleVery much regret using this agency. Would not use again knowing what I know now - just too dishonest when dealing with myself. A lot of verbal communication that becomes meaningless.
5/5
GoogleHarry and Claire were very helpful during the move in process, excellent service
4/5
GoogleMy agent Claire Oki provided great customer service and was always helpful.
5/5
GoogleCandy from the Hackney office of Atkinson Mcleod worked really hard to sell our house and in less than three weeks she got us our asking price! Great service.
2/5
GoogleI'm very worried about renting the property with them, similar to the review below I still don't have my lease agreement days before the move in date.
5/5
GoogleDear Vincent Bronhard, thank you very much for your advices and your support. It helped us a lot to overcome the most challenging moments while we were trying to settle in london.
5/5
GoogleProfessional ,Efficient and an Asset to both Landlord and Tenant. Harry and Claire were great.
1/5
GoogleYour real estate nightmare come true. Their only talent is to have written a contract that deprives you from all rights and washes them of any responsibility. They failed to inform me that my tenants had given their notice for 6 weeks and after telling me that it was down to their mistakes told me they wouldn't compensate me for the missing rent. They have also refused to refund me for the management fee of the next 4 months during which I won't even have a tenant! An absolute shame for the profession, only interested in sucking money out of landlords and tenants alike.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London has the most, with 396 reviews rated 4.2 out of 5, followed by Kennington with 282.
The five Atkinson McLeod offices, by town:
