5/5
Paul Darko was a great Estate Agent, not pushy, but very proactive in solving problems, very patient in resolving difficulties. Great service.

Trusted Agent profile · Greater London and Surrey
★★★★★
1,105 reviews across 5 offices and 3 platforms
Atkinson McLeod has five offices, in London, Kennington, Woking, Balham and Hackney (Greater London and Surrey). Together they have 1,105 reviews on three platforms, rated 4.2 out of 5 overall.
1,082
Reviews on Google
All 5 offices
22
Reviews on Facebook
Business-wide
1
Reviews on View Agents
All 5 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Atkinson McLeod's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Paul Darko was a great Estate Agent, not pushy, but very proactive in solving problems, very patient in resolving difficulties. Great service.
5/5
Philip McConville - very helpful with swift responses to any queries with a solution.
5/5
Atkinson McLeod and in particular agent Tom Holland are fantastic. In a somewhat confusing and intimidating property market Tom took the time out the day to explain and answer all my questions, fully recommend!
5/5
I met with James Hunt from Kennington office to see a property and had a really good experience. We finalised on the property and the process was carried out very professionally and smoothly by James. There were no confusions or delays and I'd be happy to engage with AM again in the future. Keep up the great work! Cheers!
1/5
Terrible service. They are not kind!
1/5
Didn't turn up for a viewing with no warning and expected us to wait in the rain for an hour until the estate agent decided to turn up to work. If I "didn't turn up" to work I'd lose my job. My friends travelled from an hour away to see the property. Ridiculous
1/5
Well at least they are upfront and honest by saying they won't even consider tenants with pets no matter what pets. Anyway was quite surprising to hear that.
1/5
The agents listed a property on Tuesday, Called 8 times on Tuesday and couldn't get through to them. When I finally did the agent told me he was struggling to get access to the property and any viewings wouldn't be until the weekend and then tried to sell me different properties. (assuming this property wasn't one of his so he wasn't bothered about helping as he probably wouldn't get his commission). I managed to call up yesterday (after 12 calls throughout the day) and get a viewing for this evening (Friday). When I received the viewing confirmation they actually sent me one for a different property on the same street. Once they corrected the viewing booking we were set to go. We were excited to see the house and pay the holding deposit but have just received a phone call to let us know they have let the property. Lack of communication throughout despite being aware of our interest from the outset. We all live out of London and are desperate for a property, finally found the right one and have been completely let down through lack of communication.
1/5
Rating only, no written review.
5/5
Conor was very nice and professional. He helped us to negotiate a fair offer to secure the flat we wanted. He was very responsive and attentive.
5/5
Thank you Stephen Aduadjoe for your help. I am new to London and he advised and assisted me well.
1/5
Very unprofessional agency, I spoke with Rakib yesterday who confirmed the viewing for me today at 6pm for 1 bedroom flat in Pennington Court, Wapping and he was supposed to email me the details of the property which he never did. I rang his office today and his colleague said viewing is confirmed. I had to leave office early to attend the viewing and I rang him to say that I'll meet him at the property when he told me property is no longer available. He has wasted my time and never apologised for his unprofessional behaviour.
5/5
Adam Salen provided an excellent service. Proactive and professional enabling hitches to be overcome quickly. Would use again.
5/5
The whole process was followed by Adam. Very professional, always ready to help and give me suggestions to speed up the buying process. I really had an amazing experience with Adam.
5/5
Very positive experience buying my home with Adam, great communication and helpful at all stages in the process. If I come to sell the property, I'll be coming back for sure.
1/5
Very unprofessional agency! I had arranged a viewing for a Tuesday evening and on Monday all day I did not get a text or email for confirmation so I called and have been told that the flat was not available anymore! .. And to my surprise after two days the flat became available again only with extra 150£.. That says it all about how professional this lady was!
5/5
Great first time renting experience with Tom Holland- highly recommend!
1/5
A customer of AM as a Landlord for 3 years, I have to say they their level of service has deteriorated a lot in the last year. From not being notified about management staff changes, struggling to get in touch to most recently having to re-send the email someone in the renewals team sent me to the same person so she could find my property isn't the level of service or admin I would expect.
1/5
Very unprofessional, I went to the estate agency because I had arranged a viewing, once there, the agent was not in and after waiting, the lady at the office told me that the agent was not going to come and the property was already rented since the previous day. It was such a waste of time. I will not recommend this agency.
5/5
Adam made the sale of my property a stressfree and simple process; fantastic value for money. I would recommend to anyone looking to sell their home.
1/5
THEY DON'T TAKE CARE OF THE CLIENT, AT ALL! To them we are just people who pay rent, they use to reply to each request saying "LANDLORD SAID/LANDLORD DECIDED/LANDLORD AGREED/DISAGREED" not even trying to get the best for a person who has been a 2 years client. If you want to renew they say that the landlord decided to change tenancy because he wants to increase the price but then they rent the flat for £200 LESS; if you try to negotiate on the deposit refund asking for a reasonable deduction (even though the flat at the move in was in a VERY BAD conditions - NOT CLEAN, NOT ALL LIGHTS WORKING ETC..) they get back to you without even trying to find the best solution for you but just saying that landlord agreed on an amount (a huge one) and that 's it, quoting a cleaning for 180£ which is ridiculous and I could go on and on and on. They will hear back from me because it's unacceptable their unprofessional behaviour, the role of an agency is to be an intermediate between landlord and tenant but they don't do anything, they are useless. They blame landlords for any kind of decision, I would stay away from them both as a tenant and as a landlord.
5/5
I have been a long time customer with both the lettings and sales teams. Both have been excellent, efficient and got the job done for me professionally every time I've called on their services. Very well placed in the Square Mile and are established Agents who know the local area well. My property sale was finalised by an excellent no-nonsense focused sales manager (Adam Salem) who knew his trade well. Highly recommend.
5/5
We had an excellent experience with Atkinson McLeod estate agents. We were selling a property in East London from a distance and Adam assisted us right through the process. He graciously completed the final arrangements: posting left over correspondence from the property to us, collecting keys, taking meter readings etc. We felt very well supported and thank him sincerely for his professionalism Frances & Paul, Dublin
5/5
The team at Atkinson McLeod are one of the best I've worked with. Both the sales and lettings teams are professional, efficient and extremely knowledgeable of their local market. In particular, Adam Salem from the sales team needs to be praised. When I started talking to Adam about the sale of a property he was honest, transparent and spot on with his advice and recommendations. Always respectful and never pushy, he kept me up to speed and fully aware of key updates - be it during the day, evening or weekend. And when obstacles or questions arose, I had complete confidence for them being resolved quickly and positively when Adam said he would handle it. I can't recommend Adam and Atkinson McLeod highly enough!
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London has the most, with 396 reviews rated 4.2 out of 5, followed by Kennington with 282.
The five Atkinson McLeod offices, by town: