5/5
Great & very efficient service from Rebecca Rooney at Aspire, Everything went very smoothly from start which is always a very good sign moving forward
Agent replied · 30 July 2023
Thanks for taking the time to post your great review Steeve.

Trusted Agent profile · Greater London and London
Verified
★★★★★
2,564 reviews across 11 offices and 4 platforms
Aspire has 11 offices, in Fulham South, Balham, London (two offices), Lambeth, Clapham South, Wandsworth, Furzedown, Battersea, Fulham Central and Raynes Park (Greater London and London). Together they have 2,564 reviews on four platforms, rated 4.8 out of 5 overall.
2,506
Reviews on Google
All 11 offices
13
Reviews on Facebook
Business-wide
29
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We had two main contacts at The Battersea branch; Gary and Mark. They were always available. The house was valued by Mark and then Gary brought in the potential ...Read all 2 from sellers
I have been looking for a property for some while so have had the opportunity to visit many agents in this area. However, I was so very impressed with the ...Read all 10 from buyers
I came to Aspire having visited numerous agents, and liaised with their senior sales representative Kit who ensured my experience was enjoyable and I felt ...Read all 2 from tenants
Aspire's 11 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Great & very efficient service from Rebecca Rooney at Aspire, Everything went very smoothly from start which is always a very good sign moving forward
Thanks for taking the time to post your great review Steeve.
5/5
We have been looking for a new home for past 9 months it is only thank you to Rebecca at Aspire and her continuing efforts, excellent communication and huge support all the way through we found our dream home.
5/5
Rebecca was very helpful in helping us find a flat. The whole process was so smooth and easy, which is down to the hard work and grafting done by Rebecca. I would highly recommend her to anyone looking for a flat! Thank you.
5/5
Rebecca in particular provided amazing and attentive service during my flat search. Even in the current chaos, she continued to make herself available even before I arrived in London. Can't thank her enough for helping me find my home!
5/5
Aspire in Wandsworth have been truly amazing ,helpful, considerate and professional on all levels. We especially would like to thank Katie Quartermaine in the Sales Team for all her help and guidance. Well done , and thank you !!
Fantastic to hear Daniela and thanks so much for taking the time to post this review, very much appreciated by us.
5/5
Katie Quartermaine has been very helpful in completing a particularly difficult and long transaction (which took more than 5 months), tirelessly working to make sure the deal completed before our mortgage deadline, thank you Katie!
Many thanks for posting this review Dilara and glad to hear Katie was so helpful! Happy New Year.
5/5
Aspire have been great! A few years ago, Apsire helped me look for my first property. They understood what I was I was looking for at the time and helped me with the process. Now they have assisted me with the selling of my property. I couldn't recommend Aspire enough!
5/5
Great estate agent - Rebecca helped us secure a property for rental (which is really difficult these days!). Viewing was arranged promptly and responses are excellent - Aspire also manages our property and any issues are dealt with in a timely manner. Rebecca also called us multiple times to make sure we were all settled in and offered any help she could :)
5/5
I am very impressed with the team at Aspire, led by Enna-Mae Assiter (Wandsworth Bridge Road) and Oliver Morley (Munster Road). They guided me with exceptional attention through every stage of the sale of my home and everyone was really helpful. Excellent advice, wonderful service, very professional. I highly recommend Aspire Estate Agents. It was a pleasure to work with them.
Great to hear Julie and thanks for taking the time to post this review. We will be sure to let the team know and also please do stay in touch for any other property related assistance!
5/5
Our experience with Apsire was fantastic - Rebecca was extremely kind, helpful and responsive. Definitely the best service I’ve experienced with an estate agent to date. Thanks Rebecca!
Thanks so much Katie - great to hear such praise!
5/5
Lily is a (5) star she managed to get 5 good quality viewings on our 2 bed flat within 24 hours and was very helpful and efficient throughout the reletting process - would throughly recommend her.
Hi Vi - thanks so much for posting this lovely review! Great to hear.
5/5
I could not be more happy with my experience of Aspire, Fulham South. My estate agent, Katie, was nothing but professional, transparent and friendly and helped me with the purchase every step of the way. I would recommend anyone to use Aspire to buy their dream home
Many thanks James - thats great to hear and thank you so much for taking the time to post this review.
5/5
Wonderful team of professional and friendly agents. We were especially impressed by Katie Quartermaine, who was not only extremely reliable and responsive throughout our purchasing process, but also kind and transparent. Her advice throughout the buying process for our house was invaluable, as first-time buyers we needed a lot of guidance and Katie was there for us every step of the way, we could not have wished for a better agent, which is extremely rare nowadays!
Great to hear Olivia and we will pass on your kind words to the Fulham team. Also thanks for taking the time to post this review, much appreciated.
5/5
I cannot express my appreciation enough to Rebecca for helping us in our property search. Having had to deal with multiple agents along the way, Rebecca outshone by a country mile. Her promptness with response, willingness to show properties at anytime of day, week or weekend, and her ability to put up with things when they didnt quite go as expected, was quite remarkable. All while donning a smile and having some banter! Thanks so much Rebecca and Aspire, you guys are great.
Thanks so much for posting this lovely review Rob - great to hear Rebecca and the team performed so well.
5/5
Top agency work from Rebecca! Our first option fell through so she took our requirements into account to find us another property that she knew would fit our needs and helped us throughout/after the whole process even when on holiday. Coming from an estate agent myself, Rebecca is definitely someone I’d be worried competing against for figures. Good job
Great to hear Hugo and glad Rebecca clearly went above and beyond! Thanks for taking the time to post this review as well, much appreciated.
5/5
I have recently rented a two bedroom flat though Aspire in Fulham - Rebecca and the whole team were fantastic throughout the whole process. They were extremely helpful and professional, from helping me through a competitive offer process, right through to completing referencing.
Thanks for posting this great review Henry and glad to hear it!
5/5
At the time, I thought that the best decision I had ever made was to sell the London flat. But, hang on a minute, just a couple of days later I realised that the best decision I had ever made was to put the sale of the flat in the capable hands of Katie Quartermaine at Aspire (Fulham office). She was awesome, so professional and dealt with every stage from start to finish. Katies’ helpfulness was also mirrored by all the other staff in the office. There may have a few hiccups along the way, but Katies’ attitude of ‘always expect the unexpected’ made light of any problems, and what may have appeared to me to be a major problem, was sorted out in next to no time. So the short of it is ... Katie gets my vote anytime and everytime. It’s just a shame that I don’t have any more London flats to sell!!
Many thanks Roger for posting this great review!! We will be sure to pass on your praise to Katie and the rest of the team!
1/5
Really disappointed with whole experience with Aspire. 1. Near impossible to actually get someone to answer your calls or respond to property viewing requests. 2. They tell you one viewing time and then you arrive on time and they told you that it’s actually half an hour later (even though you confirm 2 hours before viewing) and apparently I’m meant to be viewing another house at 5:30pm that I didn’t even request to view. 3. You asked Mac to put you in touch with the property valuation team and still have not heard a word. Pretty disappointing and honestly just slack. You clearly don’t want the business.
We apologise for the issues you experienced and we really appreciate you bringing them to our attention. After reviewing our records and speaking with Mac and the relevant office, we believe there may have perhaps been a misunderstanding. According to our ‘confirmation to customer’ records, the viewing you attended was scheduled for 6pm. Please understand that we value every single opportunity for new business and strive to provide excellent customer service but we were unaware of your request to speak to the valuation team? We sincerely regret any disappointment you may have experienced during your interaction with us. To better understand the situation and address your concerns, we kindly request that you email us at headoffice@aspire.co.uk with further details. We are committed to resolving this matter and ensuring your satisfaction. Thank you for bringing this to our attention, and we look forward to hearing from you.
4/5
I have used Aspire for many years to market the properties we have. I have always found them very professional with Rebecca Rooney very capable and cheerful as a conduit between prospective tenant and landlord. Highly recommended!
5/5
Just moved into our new spot courteously of Rebecca and could not be happier. Without her we would absolutely still be looking. We felt our engagement with Aspire was the most positive of all other property agencies primarily because of the dedication and care shown to us by Rebecca - often showing us potential properties after hours and/or on short notice and keeping us completely in the loop via text about any movements (potential or actual). Thanks a mil!!
Great to hear Nic and thanks so much for taking the time to post such a lovely review!
5/5
I recently just rented from aspire and could not be more thankful for a very positive and smooth experience. Robecca from the team went the extra mile in helping me find a location as well as accommodating the requests I had. She was always available to take my calls and texts and we were able to quickly close the deal and get me into the location in short order. ⭐️⭐️⭐️⭐️⭐️
Great to hear Robert and glad the experience was so professional and efficient. Thanks for posting!
5/5
I dealt with Rebecca Rooney; professional and charming all the way through finding me a new tenant. Hardly any void and I was kept in the loop throughout the process, she is a credit to her company. Rebecca and her team at Aspire I can highly recommend!
5/5
We had an amazing experience renting through Aspire, specifically with Rebecca. Every issue that came up was handled quickly, professionally and with great care. We appreciate everything Rebecca did to help us with our rental. Couldn't recommend her and Aspire strongly enough!
Thank you so much Stuart for such a glowing review and glad to hear everything was handled so well.
5/5
Katie and Oli have been fantastic to work with, quickly securing a sale and always proactively chasing up the exchange. Would highly recommend working with Aspire.
Many thanks for posting this great review Lucy - very much appreciated and good to hear. Congrats on the sale.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Aspire, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Aspire and its branches won awards at The British Property Awards in one year, most recently 2025.
British Property Awards winners in one year, the group and its branches: 2025.
British Property Awards by year, 20252025 1 Gold The British Property Awards 2025 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Fulham South has the most, with 717 reviews rated 4.8 out of 5, followed by Balham with 438.
The 11 Aspire offices, by town:
10 reviews from buyers, rated 5.0 out of 5 on average. For example, Libdsay wrote: "I have been looking for a property for some while so have had the opportunity to visit many agents in this area. However, I was so very impressed with the ..."
Yes. In The Trusted Agent 2026 awards, Furzedown won Trusted Agent, Fulham South won Trusted Agent and three more branches won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award.