Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOur experience with Aspire could not have been better.
We dealt with Anton and Morgan who were so helpful during the whole process of renting our flat and continue to provide support to us after we have moved in.
They are both so friendly and helpful, nothing is a problem. To get this level of service is unusual in itself but to know that they are there for us moving forward too is priceless.
We could not recommend them highly enogh
Kay · 22 May 2026
Agent replied · 22 August 2026
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI have worked with Anton from Aspire for the last 2 properties that I have rented and he has been amazing - very professional and understanding of exactly what I needed - he found me the perfect properties within 2 weeks each time and made the process as stress free as possible. I have rented 2 fantastic properties with Aspire - I can thoroughly recommend Aspire and Anton.
Susan · 30 March 2026
Agent replied · 22 August 2026
Thank you so much for sharing your positive experience! We are thrilled to hear that Anton's professionalism and understanding led to a stress-free rental process for you. We're always here to help find the perfect property for our clients. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI worked with Anton to rent my property and he is so professional and customer oriented. Very focused and worked with us until the time of move and checked back after two weeks to know how we have settled in! I really appreciate his professionalism, understanding and focus!
Regina · 22 June 2026
Agent replied · 22 August 2026
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThank you to Rebecca & Morgan for all their help. Rebecca was able to book us in the same day to view a property which we fell in love with right anyway, exactly what we were looking for! We had our offer agreed, and references were dealt with by Morgan in under 48 hrs! Speedy responses and really efficient service and loved working with them. We’re over the moon about our flat and can’t wait to move in. Thank you, both!
Ava · 22 August 2025
Agent replied · 23 October 2024
Amazing to hear Ava and thanks so much for taking to time to post such a great review.
★★★★★ 5/5
GoogleMy experience with Aspire Agency has been made so easy & positive thanks to Anton & Morgan. We had been in contact with Anton since the beginning of my viewing & application process, and he was so helpful and had timely communication with us throughout, which made the whole process so much easier. Morgan had helped us with securing our flat & we are so happy to be with an agency that work so quickly and efficiently.
Joanne · 22 August 2025
Agent replied · 23 October 2024
Thats lovely to hear Joanne - thank you so much for taking the time to post this!
★★★★★ 1/5
GoogleReally terrible experience with a female agent today. She was aggressive on the phone and demanded to know my mortgage in principle. I told her several times that I was at work and she continued to talk over me. My mortgage approval amount was actually greater than the property I enquired about but as the conversation was so unamicable, I decided against this estate agency. Big pity and I hope they can learn to be kinder when dealing with potential customers.
Carmel · 15 August 2026
Agent replied · 22 August 2026
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@Connellsgroup.co.uk as we take all comments seriously. Kind regards, Chanelle, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI cannot thank Emily Lewis at Aspire enough for finding me my dream home. She has also found my brothers homes in the same area. Emily is highly skilled and professional and always has a lovely manner. I would highly recommend her
Georgina · 13 March 2026
Agent replied
Great to hear Georgina and thanks so much for taking the time to post this review!
★★★★★ 5/5
GoogleI’ve been with Aspire since I bought my property from them back in 2010 and all the team are brilliant. Now on the lettings side they are incredibly helpful and most recently Morgan has been outstanding, helping me sort out and renew important safety requirements which I just don’t have time to do. A great service, end to end. Thank you Morgan
Amelia · 22 August 2025
Agent replied · 22 August 2026
Thank you for being such a longstanding client Amelia - so great to hear and thanks for sharing.
★★★★★ 5/5
GoogleAnton was incredibly helpful with the viewing, application and moving in process for our recent flat move through Aspire.
Jack · 1 August 2026
Agent replied · 22 August 2026
Thank you for your positive review! We're thrilled to hear that Anton provided exceptional service during your recent flat move. Our team at Aspire strives to make the moving process as seamless as possible. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently used Aspire and the agent Rebecca Rooney to find my next flat. I wanted to stay in the Fulham area for various reasons and was impressed with Rebecca’s knowledge of town. She kept in full contact through the process and would recommend Aspire and particularly Rebecca to anyone wishing to find a property in the area.
William · 22 August 2025
Agent replied · 8 December 2024
Thanks William and really good to hear!
★★★★★ 5/5
GooglePurchased a house in Sands End part of Fulham, and when I tell you that Aspire were with me every step of the way from initial viewing through exchange I mean it.
Katie is the absolute best agent, cant recommend her enough. Buying a home is stressful, its less stressful when you work with agents at Aspire!
Jon · 22 August 2025
Agent replied · 11 November 2024
Thats great to hear Jon and thanks so much for taking the time to post this great review. We certainly aim to try and take the stress out of the buying and selling process!
★★★★★ 5/5
GoogleAfter a long search across South West London, we were delighted to find a property to rent in Fulham. Anton at Aspire, went above and beyond to help us secure our new flat. He was incredibly proactive throughout the entire process, always quick to respond, and had great knowledge of the area.
We’re now happily settled into our new home, and we couldn’t be more grateful. I wouldn’t hesitate to recommend Anton at Aspire to anyone looking to rent in the Fulham area.
Mari · 13 November 2025
★★★★★ 5/5
GoogleReally positive experience with Aspire, especially Anton and Morgan. They made the whole experience very easy.
Adam · 25 July 2026
Agent replied · 22 August 2026
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had a really great experience with Aspire. Anton was very professional and helped me through each stage of securing a lovely place for me.
Silvia · 22 May 2026
Agent replied · 22 August 2026
Thank you for sharing your positive experience with us! We strive to provide excellent service and are thrilled to hear that Anton was able to assist you every step of the way. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleIncredibly happy with Aspire Fulham and their team! Beyond appreciative to have been helped by Rebecca who looked after my lettings search so professionally, promptly and without any complications. I was impressed with her work, commitment and professionalism and how smoothly she and the team managed the process. Happy to have worked with Rebecca
Alex · 22 August 2025
Agent replied · 8 December 2024
Thats so great to hear Alex - thanks so much!
★★★★★ 5/5
GoogleI found myself in a very precarious position when a property to rent fell through at the 11th hour and I had to move in 6 days. Thankfully, I not only found the perfect property to rent via the Aspire team, but viewed it and got through the rental process in just 4 days.
The service I received from Rebecca and her team was more than outstanding - responsive, accurate and supportive communication throughout - which was appreciated greatly. Having dealt with many agents over years I was surprised and thankful at the quality of service I received - something quite rare in the house rental industry. Thank you.
Laura · 22 August 2024
Agent replied · 24 March 2024
Thats so great to hear Laura and so pleased we were able to help. Thanks for taking the time to post.
★★★★★ 5/5
GoogleWe hadn’t sold a property for nearly 40 years , Katie Quatermaine did a fantastic job of helping us get to a sale despite some difficult ‘solicitor’ issues. Throughout she was calm, involved and kept close contact with both sides to find the sensible amenable solution to all of the ‘niggling’ items that crop up. Katie was well supported by Arthur, it was obvious they really knew the local nuances involved in the present market and we can’t thank them enough for a very personable experience. If they can do such a good job for us - why not you?
William · 22 August 2024
Agent replied · 24 March 2024
What a lovely review to recieve William and thanks so much for posting. So glad after 40 years we were able to impress!
★★★★★ 1/5
GoogleI never saw the day that is what actually happened to me but it's happened I've heard young working professionals of colour from black and Asian young working professionals who have said they have been discriminated against Having letting agents been unprofessional disrespectful And prejudice What is really heartbreaking and really messed up in this is I was discriminated against by a person who was unprofessional and didn't present Present well she didn't even present professionally dress code she didn't professional Rebecca is unprofessional precious person I decided to make an offer I made an offer around the asking price and even if my offer was not successful there was zero communication from Rebecca zero There was no update there was no I will get back to you I will speak to the landlord on your offer you were successful you wasn't successful there was none of that I constantly called for an update to ask other professionals if there was any update because apparently she was busy apparently and this unprofessional behaviour is so disgusting so disturbing was very traumatic because I've had a young professional share this with me and I've had incidents of face in this kind of unprofessional and prejudice behaviour I don't judge people not people with the preference of I don't judge people on the colour of the skin I don't judge people if they are inspection and they have special needs I have respect and empathy and open mind towards people and it's really sad that I'm working hard and contribute to society I'm a hard-working young professional who wanted her own place in her own space and it was sorted in me having a traumatic experience with being charged because of the colour of my skin
Coco · 22 September 2025
★★★★★ 5/5
GoogleReally positive experience with Aspire.
We were able to get a viewing instantly and Rebecca was great during the viewing answering our many questions.
Both Rebecca and Morgan were amazing during the process of securing the property and were incredibly patient whilst we sorted everything on our end.
Aspire and the team have made the moving process easy and stress free and now we are settled in our lovely new home.
Thanks again!
Rebecca · 17 November 2025
★★★★★ 5/5
GoogleVery good experience with Aspire.
We dealt with Anton and Morgan for our first home in the UK. They were both very helpful, providing support to us when moving in.
We could not recommend them highly enough!
Aurélien · 21 August 2026
★★★★★ 5/5
GoogleOur experience with Aspire as prospective purchasers has been very, very good. From the beginning, Katie has been so helpful and accommodating and really super to deal with. We have now exchanged and are over the moon. We really could not have asked for more and would highly recommend.
Jane · 22 August 2025
Agent replied · 23 October 2024
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Katie and the team. Congratulations on exchanging, and we’re delighted to have been part of your journey. Thanks for taking the time to post this Jane.
★★★★★ 5/5
GoogleI recently had the privilege of working with Anton Austin and the team at Aspire, and it has truly been a delightful experience. His commitment to understanding my needs and preferences, along with his proactive approach to finding suitable properties was invaluable.
What sets Anton and the team is his proactive approach. He didn't just wait for properties to become available; he actively sought out opportunities that aligned with my requirements.
Thanks again, Anton
Robert · 22 August 2024
Agent replied · 24 March 2024
Thats great to hear Robert - thank you so much!
★★★★★ 5/5
GoogleWe had a great experience with Aspire as buyers. They have a good range of properties and were very responsive. We worked with Katie Quartermaine who was incredibly helpful and knowledgable and we have moved into our new home within 2 months of the offer!
S · 22 August 2025
Agent replied · 22 August 2026
Thats great to hear Saskia - so glad things went smoothly and fast! Thanks for posting.
★★★★★ 5/5
GoogleBig thanks to Anton and Morgan for helping us secure our flat!
Mimi · 22 May 2026
Agent replied · 22 August 2026
Thank you for the fantastic 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
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