Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would recommend Aspire based on my recent experience buying a property through them, and in particular, with Katie. Throughout the process Katie kept all parties well informed, she was helpful, responsive and followed through on numerous matters through to the end, and always in a warm and professional manner.
Elizabeth · 22 August 2024
Agent replied · 24 March 2024
Many thanks Elizabeth, great to hear and please do keep in touch on any other property matters.
★★★★★ 5/5
GoogleWe had a great experience with Aspire as buyers. They have a good range of properties and were very responsive. We worked with Katie Quartermaine who was incredibly helpful and knowledgable and we have moved into our new home within 2 months of the offer!
Saskia · 4 November 2024
Agent replied · 11 November 2024
Thats great to hear Saskia - so glad things went smoothly and fast! Thanks for posting.
★★★★★ 5/5
GoogleRebecca from Aapire Estate Agents was super helpful in our process on obtaining our first London rental. She made it a seamless process given we were still residing in Australia whilst liaising in different timezones. There was no problem to big to solve and we appreciated her patience a long the way dealing with all the government and work processes. Thank you for the positive vibes!
Jennifer · 22 August 2023
Agent replied · 21 June 2024
Thanks so much for the kind praise Jennifer!
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Eliza from this real estate agency, and I must say, her service was outstanding! Eliza consistently went above and beyond, demonstrating not only professionalism but also a genuine kindness that made our experience truly enjoyable. Her tactful approach and commitment to ensuring our satisfaction are commendable. Eliza is undoubtedly an asset to the team, and we highly recommend this agency for their exceptional service, thanks to individuals like her.
Elena · 22 August 2024
★★★★★ 5/5
GoogleWorked with Aspire Fulham throughout the purchase, renovation and eventual sale of flats. The whole process was really well handled. Katie and Eliza were really good at liaising with all parties and keeping myself informed throughout, ensuring a smooth sale.
Arpan · 8 November 2024
Agent replied · 11 November 2024
Thats great to hear Arpan - hopefully the start of a longer working relationship. Thanks for posting as we really appreciate it.
★★★★★ 5/5
GoogleAfter months of searching for a flat, we were lucky enough to be introduced to Rebecca. After one phone call, she suggested a number of properties, ranging in price and finish. The whole time Rebecca was really positive and made us feel so much better about what had been a challenging flat search. After a night of seeing a number of places, we submitted our offer and we were successful. Post the agreement of the offer, Rebecca was on hand to help with anything we needed and managed the communication with the landlord superbly. Rebecca was a breadth of fresh air and a pleasure to deal with! We are now two months in and loving life! In a time where you have to take all the positives, working with Rebecca was one! Thanks so much! xx
Imogen · 22 August 2021
Agent replied
Hi Imogen - glad you had a good experience. Many thanks!
★★★★★ 5/5
GoogleKatie has been a real support throughout the process and we had a very good feeling from the moment we met her during our first viewing. A friendly approach and a smiley face are everything you need to start the buying process. Thank you!
Chiara · 22 August 2024
Agent replied · 24 March 2024
Great to hear Chiara and thanks for taking the time to review us here!
★★★★★ 1/5
GoogleReally disappointing off-boarding experience. Be extremely careful with documenting everything on arrival and keep a clear record of correspondence. We've been blamed for breaking a radiator valve we didn't touch during our tenancy and were initially quoted over £300 of a deduction from our deposit to pay for it. There was also the classic claim of 'you never completed an end of tenancy clean' when we did and have the receipts to prove it - just because we prioritised giving the work to our independent cleaner who'd cleaned throughout our tenancy and not the expensive agency Aspire recommends. They tried to charge us almost £130 when we had already paid £100 for a full end of tenancy clean. We kept the old and crumbling flat* in the best order we could during an 18 month stay (during lockdown too where we were at home more) so to try and charge us over £400 at the end was simply unfair and unjust. *Describing it as such is justified as we had various problems throughout, including the ceiling leaking through in a flood and outdoor decking being declared unsafe. Show a bit of compassion and understanding during a ridiculous time in everyones lives. They also did not initiate proceedings to return our deposit until I got in touch two months after we had moved out.
I'd also like to add they had work carried out in the flat immediately after we moved out which presumably you had to clean up afterwards, so arguing with us about the quality of the clean was an entirely moot point.
It's all the more disappointing that up until this point we actually had a good enough experience with them.
Lisa · 18 June 2021
Agent replied
Hi Lisa - sorry to learn that your 'off-boarding' experience was disappointing. We are always very transparent about the check-in and check-out procedure, which of course is why an independent inventory and check-in/check-out report are so key. We then take our landlords instructions as to what they would wish to do. Ref. the end of tenancy clean - we only recommend the cleaners we use simply because we know that if the clean is occasionally not up to standard it is easier to get them to return and one of the most common issues that arise at the end of a tenancy is cleaning done to a domestic level but not a fully professional one. I very much doubt anyone was doubting that you employed a cleaner to do the clean but we have seen so many domestic cleans that simply are not to the standard required and end up having to be redone. As for compassion and understanding, we couldn’t agree more during what has been a very tricky time for many over the last 15 or so months but the flat does not belong to us and whether we manage it or not it is ultimately the landlord who gives us our instructions. Best regards Aspire
★★★★★ 5/5
GoogleAspire Estate Agents made our first home purchase process as easy as it could be. Katie was always on hand to offer advice and context and kept us up to date on the progress of the property throughout. She's great at her job and was a dream to work with! We would recommend Aspire to anyone thinking of using their services.
Sophie · 6 August 2023
Agent replied · 27 August 2023
Thanks for taking the time to post this great review Sophie, we all really appreciate such great feedback!
★★★★★ 5/5
GoogleRebecca from Aapire Estate Agents was super helpful in our process on obtaining our first London rental. She made it a seamless process given we were still residing in Australia whilst liaising in different timezones. There was no problem to big to solve and we appreciated her patience a long the way dealing with all the government and work processes. Thank you for the positive vibes!
Jennifer · 2 March 2023
Agent replied · 30 July 2023
Thanks so much for the kind praise Jennifer!
★★★★★ 5/5
GoogleWe have had an amazing experience with both Morgan and Anton, who helped us in our journey to find the perfect flat. We would definitely recommend using Aspire, thank you both!
Sophie · 22 May 2026
Agent replied · 22 August 2026
Thank you for choosing Aspire for your flat search! It's wonderful to hear that Morgan and Anton provided you with an amazing experience. We truly appreciate your recommendation and are thrilled to have you as a satisfied customer. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleVery helpful and professional agency! They made the process of getting a new rental house quick and easy. Communication was smooth, and everything was handled efficiently. Highly recommended for anyone looking to rent without stress. Thanks Anton!
Ekkapat · 13 November 2025
★★★★★ 5/5
GoogleTop agency work from Rebecca! Our first option fell through so she took our requirements into account to find us another property that she knew would fit our needs and helped us throughout/after the whole process even when on holiday. Coming from an estate agent myself, Rebecca is definitely someone I’d be worried competing against for figures. Good job
Hugo · 22 August 2023
Agent replied · 30 July 2023
Great to hear Hugo and glad Rebecca clearly went above and beyond! Thanks for taking the time to post this review as well, much appreciated.
★★★★★ 5/5
GoogleAspire turned the usually very stressful experience of finding a flat into a really great one. They definitely have the best properties available in the area, and Rebecca managed to secure us a flat we are absolutely in love with. She was highly knowledgeable, always willing to take a call to answer queries, and got us a great deal. I cannot recommend Aspire highly enough for any renters looking in the area. Thank you Rebecca and Aspire!
John · 22 August 2021
Agent replied
Thank you for the positive review John. Greatly appreciated.
★★★★★ 5/5
GoogleI stumbled upon Aspire through a listing on Rightmove and was connected with Jack Card who from the offset was so accommodating to arrange a viewing on the property at short notice. It turned out to be the property of dreams and fast forward to just a week or so later and we are finalising the agreement on the property - all thanks to Jack. He’s made the process an absolute breeze and is a pleasure to deal with. Cannot thank him and Aspire enough and if I could give more than 5 stars I would! Best customer service I’ve come across in all my years of renting.
Virginia · 22 August 2020
Agent replied
Wow! What an amazing and thoughtful review. I'm so pleased you had such a good service. Let us know when you're looking to move again and we will be happy to help.
★★★★★ 5/5
GoogleSorting my next move with Aspire was effortless thanks to Mr Jack Card, who saved the day when our original agent failed to turn up! I know sounds like a bad start but there must have been some confusion. Either way, the house they found me is wonderful and in the most perfect location. Jack has been considerate, helpful, even with negotiations and real pleasure to go through the process with. I will definitely putting Aspire at the top of my list for my next move. If Jack is involved, you'll be in safe hands! Thank you!
Ed · 22 August 2020
Agent replied · 30 July 2023
Thank you so much Edward for your kind review. We’re happy to help any time in the future.
★★★★★ 5/5
GoogleAnton Austin was a huge help in our search for a flat. He provided great flats to view, was helpful throughout the whole process and above all was very kind. We found our home through him and love it!
Melanie · 22 August 2024
Agent replied · 24 March 2024
Lovely to hear Melanie and we hope you will be happy in your new home. Thanks for taking the time to post as well, we all appreciate it.
★★★★★ 5/5
GoogleMy experience of dealing with this particular Wandsworth Bridge Road branch of Aspire has been nothing but 5 stars , whether selling , and achieving excellent results ( 18 months ago) , or renting through them for the past 5 years involving 2 properties . On the rentals side Alastair is an absolute master in his field and , along with Jack the rest of the rentals team’s hard work, they have always found charming , house proud tenants and at healthy market rates . Well done Team Aspire !
Michael · 8 February 2020
Agent replied
Many thanks Michael for such a singing endorsement of our Fulham team and services. Always great to hear feedback from our customers and obviously, whatever the rating, we use it to motivate, train and try and improve on everything we do from month to month. Glad to have been of assistance.
★★★★★ 5/5
GoogleRebecca was amazing with our property search. She was very communicative of what was available as well as the market! I would highly recommend her to anyone looking for a property to rent
Ava · 17 November 2025
★★★★★ 5/5
GoogleFrom the second we starting working with Aspire Estate Agents, in particular the lovely Jack Card, we were incredibly impressed with the fast, efficient and thorough process - especially when we had had such disappointing experiences that day with other estate agents. When we rang Jack to view the property, he was very happy to squeeze us into his very busy schedule last minute and therefore we were the first to view our property of dreams. Jack was attentive, knowledgeable and open - he had the answer to every one of our questions whilst having a calm demeanour about him so it didn't feel like we were in a rat race of finding a flat. From then on, Jack has been consistently in contact, updating us throughout the days and advising us with honesty. Since then, we have landed our dream flat and Jack was a huge part in this process on making it so easy and enjoyable. Thank you Jack - we would HIGHLY recommend your expertise!
Lucy · 29 October 2019
Agent replied
Thank you so much for a such a great review Lucy. We will ensure that we pass on your praise!
★★★★★ 5/5
GoogleKatie recently sold one my investment properties. Not an easy sale at all and with complications. Katie is true professional in her field and always followed up. Very pleasant to deal with even when there was bad news as well as good. Very on the ball. Good job Katie and a good price as well.
David · 22 August 2023
Agent replied · 27 August 2023
Many thanks David - great to hear!
★★★★★ 5/5
GoogleSorting my next move with Aspire was effortless thanks to Mr Jack Card, who saved the day when our original agent failed to turn up! I know sounds like a bad start but there must have been some confusion. Either way, the house they found me is wonderful and in the most perfect location. Jack has been considerate, helpful, even with negotiations and real pleasure to go through the process with. I will definitely putting Aspire at the top of my list for my next move. If Jack is involved, you'll be in safe hands! Thank you!
CRUISIN' · 26 September 2019
Agent replied
Thank you so much Edward for your kind review. We’re happy to help any time in the future.
★★★★★ 5/5
GoogleWould highly recommend selling or buying your first or next property through Aspire WBR......
I bought my flat of them ten years ago and now sold it with them as well! Both times they have been professional, very organised with great communication with my-self and my solicitor. Oliver was my port of call for my sale, and he went above and beyond to make sure that everything was in order. Even when a few things went south he was able to calm all parties down and make sure everyone was happy. They are always on the end of the phone to answer any queries day and night.
Andrew · 22 August 2019
Agent replied
A belated thank you for the shining review Andrew. Much appreciated. I hope you are all settled down now in your new home.
★★★★★ 5/5
GooglePurchased from Aspire in 2009. Sold via Aspire 2019.
Having lived in Sands End, Fulham for the last 9yrs. When it came to instructing an agent to facilitate the sale of our property, I didn’t think twice.
Not only that, the team at both offices are incredibly friendly and professional. Will Wisbey, Wandsworth Bridge Rd Office manager. held an exceptional line of communication during the sale. He was absolute pleasure to work with, and reassuring to have him in my corner during the process. Thank you Will.
Aspire are a thoughtful, considerate team. Unlike other agencies, they’ll only bring serious buyers through your door.
I can’t thank you all enough.
George.
George · 22 August 2019
Agent replied
Hi George. Thank you so much for the wonderful review. We're pleased to have been of service and met expectations for so many years of you living in Fulham. Enjoy your new home! Tom & Team.
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