Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleDonna and Ash were excellent in selling my property, they kept me up to date on everything and kept positive when things didn’t go to plan. I would and have recommended them to others!
Claire · 30 May 2026 · Aspire
Agent replied · 30 June 2026
Thanks so much for the kind words
Mat Barnes Director
Hunters Chesterfield
★★★★★ 5/5
GoogleRating only, no written review.
Daniel · 30 May 2026 · Aspire
Agent replied · 30 June 2026
Thank you for the feedback! Its really appreciated
Mat Barnes, Director, Hunters Chesterfield
★★★★★ 5/5
GoogleI can't praise the team enough with the sale of my property. Always friendly and professional, chasing up information on my behalf, and keeping me in the loop. They made the sale process a low stress undertaking. Highly recommended!!!
Steve · 30 May 2026 · Aspire
Agent replied · 30 June 2026
Thanks Steve for the kind words - its really appreciated - will let the team know!
Mat Barnes Director
Hunters Chesterfield
★★★★★ 5/5
GoogleAs a buyer, very pleasant to deal with . Kept well informed. Received a nice card and welcome box.
Lesley · 30 May 2026 · Aspire
Agent replied · 30 June 2026
So glad you were happy with everything :)
Mat Barnes, Director, Hunters Chesterfield
★★★★★ 5/5
GoogleI cannot praise Donna enough, every email she was straight on it. We didn’t have a smooth sale due to issues but Donna was fantastic with how to deal with them and her communication, cannot thank her enough x
Jane · 30 May 2026 · Aspire
Agent replied · 30 June 2026
So glad you were happy with everything :)
Mat Barnes, Director, Hunters Chesterfield
★★★★★ 5/5
GoogleVery professional and friendly service
Glenn · 30 May 2026 · Aspire
Agent replied · 30 June 2026
Thank you for your kind words about our professional and friendly service, Glenn.
Mat Barnes
Director
★★★★★ 5/5
GoogleThere were some issues (not at all the agents fault) with the purchase which almost resulted in the sale falling through but Ashley worked tirelessly to resolve these and bring the sale to fruition. A professional, friendly service from all staff members
Deborah · 30 May 2026 · Aspire
Agent replied · 30 June 2026
Thanks very much for the feedback - its really apprecited
Mat Barnes - Director Hunters Chesterfield
★★★★★ 5/5
GoogleOUTSTANDING! I highly recommend Ellie Cook-Snow for their outstanding service. I can’t fault Ellie, she has gone above & beyond for me & the house. She’s great with keeping up communication & updates. Friendly & reliable. Ellie is incredibly professional, proactive, and responsive to all our questions. They made a stressful process smooth by coordinating perfectly with the our landlord & keeping us informed every step of the way. If you are looking for an honest, dedicated estate agent in the area, look no further. Thank you for all you’ve done Ellie, really appreciated & grateful for all your dedication. Keep up the hard work, couldn’t recommend you enough!
Jade · 27 May 2026 · Aspire
Agent replied · 3 June 2026
Dear Jade, Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience with Ellie Cook-Snow. Her dedication to providing outstanding service and effective communication truly does make a difference. We appreciate your kind words and recommendation. Wishing you all the best from all the team at Bentons
★★★★★ 5/5
GoogleRating only, no written review.
516 · 26 May 2026 · Aspire
Agent replied · 16 June 2026
Thanks very much for your review!
★★★★★ 5/5
GoogleSeraph manage a number of properties on behalf of my son and I and the experience has been first class. Nothing is ever too much trouble. Big shout out in particular for Chloe (Peachey) who has provided an excellent service when we have needed things sorted. Thank you Chloe, you are a star!
Roger · 26 May 2026 · Aspire
Agent replied · 16 June 2026
Thank you so much for taking the time to leave a 5-star review. The team always aim to go that extra mile and we will pass your lovely comments on to Chloe!
★★★★★ 5/5
GoogleWe are looking to relocate and contacted FBM Haverfordwest at short notice. Martin was very accommodating and enabled us to view a potential property . He was very approachable and knowledgeable about the property and the local area . I will definitely be using FBM to assist us in our search in future. Thank you Martin and FBM.
Joe · 26 May 2026 · Aspire
★★★★★ 5/5
GoogleWe have had an amazing experience with both Morgan and Anton, who helped us in our journey to find the perfect flat. We would definitely recommend using Aspire, thank you both!
Sophie · 22 May 2026 · Aspire
Agent replied · 22 August 2026
Thank you for choosing Aspire for your flat search! It's wonderful to hear that Morgan and Anton provided you with an amazing experience. We truly appreciate your recommendation and are thrilled to have you as a satisfied customer. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a really great experience with Aspire. Anton was very professional and helped me through each stage of securing a lovely place for me.
Silvia · 22 May 2026 · Aspire
Agent replied · 22 August 2026
Thank you for sharing your positive experience with us! We strive to provide excellent service and are thrilled to hear that Anton was able to assist you every step of the way. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 3/5
GoogleMy initial experience with Aspire/Alexander Seymour was very positive; Chris and Zoey were responsive, friendly, and thorough in answering my questions. After a difficult experience with a previous agency, I was encouraged by their energy and dedication.
However, as the process progressed, I found myself caught in a difficult position between the agents and my solicitor. It only became clear very late in the transaction that, despite my situation being "no chain without a deadline," agents on both sides had established a firm deadline. This created a significant amount of avoidable stress and required a disproportionate amount of my time to manage.
The situation peaked when it was discovered that my buyer had not transferred funds to their solicitor by the planned exchange date. As Zoey was out of the office at this time, I was contacted directly by the other agent and left to manage the situation without support or the standard back-up checks one would expect. This lack of oversight resulted in us having to exchange and complete within five days, which led to my solicitor charging an additional fee for the expedited service.
When I asked if the agency would cover this fee, given the lack of support and missed checks during the most critical part of the sale, I was told it is unlikely but the matter would be looked into. Despite following up after completion, I received no further response. While I was told after the sale that "the stress was worth it," I disagree. For a fee exceeding £7,000, I expected a level of professional support that would prevent such high levels of stress and additional costs. Ultimately, while the service was good when things were simple, the necessary support was not there when the situation became challenging.
Adelaide · 22 May 2026 · Aspire
Agent replied · 22 August 2026
Hello Adelaide, thanks for the feedback. We do appreciate that moving is a stressful experience. We agreed a exchange date with you in advance, which you agreed to. With regards to meeting this date, we understand that this was missed because the solicitors could not achieve this in time. Unfortunately we were not in a position to cover the extra fees involved, because the issue was caused by a third party over whom we had no control. I'm sorry that you didn't feel supported; we made every effort to bring the solicitors to the table, but unfortunately this was ultimately out of our control. We're pleased that we did manage to get you moved - despite the hurdles which were placed in your way by third parties, and we trust that you are enjoying your new home. Chris
★★★★★ 5/5
GoogleBig thanks to Anton and Morgan for helping us secure our flat!
Mimi · 22 May 2026 · Aspire
Agent replied · 22 August 2026
Thank you for the fantastic 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleOur experience with Aspire could not have been better.
We dealt with Anton and Morgan who were so helpful during the whole process of renting our flat and continue to provide support to us after we have moved in.
They are both so friendly and helpful, nothing is a problem. To get this level of service is unusual in itself but to know that they are there for us moving forward too is priceless.
We could not recommend them highly enogh
Kay · 22 May 2026 · Aspire
Agent replied · 22 August 2026
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHad a complaint on moving in, reached out. Although it did take some time, Chloe was able to help sort this out and communicated transparently throughout. Still hoping to get some other concerns looked at but mostly down to me persevering and hoping I’m not expecting too much.
Update (22/1/26): I was able to get help with my recent boiler issues and Chloe Peachey was of great help expediting and prioritising my concerns. Great customer service.
Update (18/5/26): Ameerah conducted an inspection and was able to help with escalating pressing issues which I found very helpful. They were polite and helpful.
Wisdom · 19 May 2026 · Aspire
Agent replied · 16 June 2026
Thank you for your feedback. We’re sorry to hear about the initial issues you faced when moving in, but we’re really pleased that Chloe was able to assist you and provide transparent communication throughout.
★★★★★ 5/5
GoogleEvery thing was good
Anisha · 16 May 2026 · Aspire
Agent replied · 16 June 2026
Thanks so much for your review!
★★★★★ 5/5
GoogleChloe has been brilliant in helping us navigate our lease renewal process. She made everything straightforward and was very understanding of our timeline. Great communication throughout.
Harsha · 16 May 2026 · Aspire
Agent replied · 16 June 2026
Thanks so much for your 5 star review!
★★★★★ 5/5
GoogleJason has been really helpful with an exceptionally prompt response and action to any problems
Wendy · 16 May 2026 · Aspire
Agent replied · 16 June 2026
Thank you very much for your 5 star review, we appreciate it!
★★★★★ 5/5
GoogleI have a really good working relationship with everyone at Seraph. Ameera in particular is always so friendly and happy to help
Rhondda · 16 May 2026 · Aspire
Agent replied · 16 June 2026
Thank you for your 5* review!!
★★★★★ 5/5
GoogleI contacted Chloe Peachey with a query and was really pleased with how she handled it. She responded promptly, with clear communication, and made sure my question was fully resolved. It made the whole process much smoother and less …
Jess · 16 May 2026 · Aspire
Agent replied · 16 June 2026
Thank you for taking the time to review us! We will pass on the positive feedback to Chloe!
★★★★★ 5/5
GoogleChloe Peachy was very efficient and professional. :)
Jenna · 16 May 2026 · Aspire
Agent replied · 16 June 2026
Thank you for taking the time to review us! We will pass on the positive feedback to Chloe!
★★★★★ 5/5
GoogleSince Ida has taken over as block manager, the service has been fantastic. She and Roberta are always prompt with their replies, extremely helpful and go above and beyond.
Sheree · 16 May 2026 · Aspire
Agent replied · 16 June 2026
Thanks so much for your review, we really appreciate it. We’re so pleased to hear you’ve been happy with the service from Ida and Roberta.
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