Every review we hold for the Clapham High Street office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe cannot recommend Roxy highly enough. From the very beginning of our enquiry, she was responsive, approachable and always kept us updated. She went above and beyond to answer our questions and make what can be a really stressful process feel much easier. Roxy has been a pleasure to deal with and is a credit to the team. Thank you!
Maisy · 22 July 2026
Agent replied · 22 August 2026
Thank you so much for your kind words! It was a pleasure working with you and we are thrilled that you had a positive experience with Roxy. We strive to make the process as stress-free as possible and we are happy to hear we succeeded. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleOlivia is efficient, professional and reliable. She is a good judge of character, which is particularly important to us as she lets a property next door to us so we need to be able to get on well with the tenants. She is also a good judge of properties, and a good negotiator. She inspires confidence and is all in all a delightful person to do business with.
Neil · 18 October 2025
Agent replied · 16 January 2026
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI bought my flat 5 years ago, but forgot to leave a review! Henry Brown was incredibly helpful through the whole process. Would highly recommend
Callum · 8 August 2026
Agent replied · 22 August 2026
Thank you for leaving a review, we appreciate it! We're happy to hear that Henry provided great support during your flat purchase. Thanks for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe team at Aspire Clapham handled the sale of my flat and were amazing every step of the way. Very easy to deal with and very helpful. Henry & Thomas were very knowledgeable and offered a great service.
Shaun · 20 February 2026
Agent replied · 20 March 2026
Thank you for your wonderful review. We’re so pleased Henry and Thomas made the sale process smooth and supportive throughout.
★★★★★ 5/5
GoogleWe had an excellent purchasing experience with Henry and Aspire.
Throughout the process Henry was very easy to contact and was super flexible with getting us access to the property on additional occasions.
As first time buyers, we also had lots of questions throughout the process; Henry was very patient and always provided clear, thoughtful information and resources.
We'd be very happy to work with him and the Aspire team again!
Jerad · 28 February 2025
Agent replied · 17 April 2025
That great to hear Jerad - appreciate the kind words. Thanks for posting.
★★★★★ 5/5
GoogleCharlie from Aspire handled our purchase in Stockwell - he did an excellent job - he made the whole experience seamless! Charlie is responsive and helped us throughout the whole purchasing process to ensure we exchanged contracts and completed the sale in time. He also did a great job negotiating the price and a number of other items that was part of the purchase, ensuring us and the seller had a deal that we were all satisfied with. Thank you Charlie!
Lourens · 22 August 2025
★★★★★ 5/5
GoogleWe’ve just sold our first property with Aspire, and while the journey of selling wasn’t always smooth, Amelia and Henry were exceptional. They found the right buyers, kept us updated every step of the way, and offered amazing support and proactive help, especially during a few tricky moments. Huge thanks to them and the entire Aspire team for their hard work, I would highly recommend them!
Kelly · 18 December 2024
Agent replied · 23 November 2024
Really good to hear Kelly and so glad the Clapham team did a good job for you. Good luck with everything and thanks for posting.
★★★★★ 5/5
GoogleI recently purchased a house with Amelia from Aspire and I couldn't recommend her highly enough. Throughout all stages of the process, Amelia was diligent, kind, helpful and knowledgable - going above and beyond to make sure that the …
JAMIE · 22 August 2025
Agent replied · 22 October 2024
That so great to hear Jamie and thanks so much for taking the time to post this lovely review. Hope the move goes well!
★★★★★ 5/5
GoogleWe found our new flat with Johnny and we can't thank him and the Aspire team enough. Johnny was so approachable and thoughtful, whilst also incredibly professional and attentive. I can imagine how we all must be once offers are accepted and have a million questions - I think I called about ten times in the first week but it was never an issue for Johnny. Not to mention the plethora of clients and viewings he would have had, names to remember etc, he always made us feel like we were first thought. Aspire made the experience so easy to navigate, paperwork wasn't scary, questions were answered quickly and follow ups were genuine. I would recommend Aspire for anyone looking at dipping into the rental market, it's a beast but Johnny makes it a breeze!
Madeline · 9 December 2023
Agent replied · 30 December 2023
What a fabulous review Madeline, so glad your experience was so good. Thanks for taking the time to post this!
★★★★★ 5/5
GoogleWe sold our flat an purchased a house, both in the local area through Aspire Clapham through a bumpy time in the market.
Many thanks to Charlie for his great efforts in obtaining a solid final offer within a couple of days of going to market, managing the chain, expectations and helping us buy on the dream road with a couple of month turn around.
Afew grey hairs obtained, as its never a simple process, but Charlie did a stellar job of getting us over the line, in a timely manner!
James · 30 November 2023
Agent replied · 30 December 2023
Good to hear James and thanks for taking the time to post this review, much appreciated.
★★★★★ 5/5
GoogleWe have just exchanged on our property. Our property had a number of issues and Henry Brown and his colleagues have been outstanding in resolving these issues and bringing the sale to a conclusion. Nothing was too much trouble and they always responded immediately to our phonecalls.
I have used a number of agents over the years and Aspire have been the best so a big Thank You to Henry and the team
Alan · 22 January 2024
Agent replied · 20 June 2024
Thats so good to hear Alan and thank you for taking the time to post this great review. We will be sure ot pass on your thanks to Henry and the Clapham Sales Team!
★★★★★ 5/5
GoogleWe have exchanged on a property swiftly and efficiently and Amelia in the Clapham office has been instrumental in the smooth running of all aspects of the process. We are so grateful to her for her great professionalism and attention to detail. Communications have been prompt and helpful and we have appreciated her clear commitment and kindness in easing us over the hurdles. Thank you Amelia!
SJ · 21 April 2024
Agent replied · 20 June 2024
Many thanks for posting such a great review - great to hear!
★★★★★ 5/5
GoogleAbsolutely recommend Aspire estate agent Clapham branch - they did a brilliant job in selling our house. I've always found Henry, Charlie, and the team very professional, extremely responsive, and honest. All my emails and phone calls have been actioned upon in a timely and efficient manner, viewings feedback has been provided promptly. Especially, I would like to thank Henry for his personal contribution at the closing stages of our sale. He’s been super helpful in communicating between all parties (both set of solicitors, us, and our buyers). We’re appreciative of the guidance Aspire team has given us during the whole sale process. They are always clear with what they must do and operate well. Another important point to mention is that Aspire’s selling fee is lower than other estate agents in the area. THANK YOU, Henry, Charlie, and Aspire Clapham!
Tatiana · 30 July 2022
Agent replied · 30 July 2023
Thanks so much Tatiana for posting such a glowing review.
★★★★★ 5/5
GoogleI recently had an amazing experience with Aspire, particularly with Olivia. Despite me being in a different country (Canada), Olivia went above and beyond to make sure all my questions were answered and made the process so much easier. She is super responsive, friendly, extremely smart and efficient and above all, you can tell she is really passionate about what she does. I couldn’t be more grateful to her for all the help and support she has shown me in the last few days.
Anahita · 30 July 2022
Agent replied · 30 July 2023
Thank you so much Anahita for posting such a lovely review for Olivia. Fantastic to hear that she went 'above and beyond' ! Good luck with everything and please stay in touch. Many thanks from all at Aspire.
★★★★★ 5/5
GoogleMy experience with Aspire has been great. From booking a viewing all the way to securing a flat for myself and flatmate. Had the opportunity to work with Olivia and Jennifer who went above and beyond to help us secure the perfect flat. They have been responsive and understanding throughout the process. Special thanks to Olivia who helped us through the hurdles. You can tell she is really passionate about her job and it reflects in the way she dealt with us. Would highly recommend if you're looking for agents that provide a personal touch.
Jude · 30 July 2022
Agent replied · 30 July 2023
Thanks for posting such a lovely review Jude and glad to hear Jen, Olivia nd the team did a great job for you.
★★★★★ 5/5
GoogleThe Aspire Clapham business, with our purchase being lead by the amazing Henry Brown has been a fantastic experience. Faced with a challenging purchase, Henry was diligent, thoroughly reliable, fastidious and an absolute stand out in circumstances that could have put many agents off. Henry left no stone unturned and acted professionally with both the seller and ourselves as buyers. As first time home buyers myself and my partner felt in safe hands and we would not hesitate to use Henry and Aspire again in the future. I cannot recommend him enough!PositiveResponsiveness, Quality, Professionalism
Alexandra · 21 June 2022
Agent replied · 20 June 2024
Thank you so much Alexandra for such a glowing review and of course for actually taking the time to post this. I am sure the team at Clapham and of course Henry will be delighted to hear this. Glad things were handled well and good luck with the move and of course pelase do stay in touch.
★★★★★ 5/5
GoogleWe recently went viewing with Roxanne and she was incredibly informative and really helped with answering questions. As a tenant with specific requirements, she really listened to our needs. I’d absolutely keep in touch with her incase we have to move again - thank you so much!
Lauren · 6 March 2026
Agent replied · 20 March 2026
Thank you for your kind words. We’re so glad Roxanne (Roxy) was able to support you and understand your needs. We appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleI would strongly recommend the service offered by Aspire Clapham (particular shout out to Henry Brown). Very proactive in finding buyers, arranged lots of viewings in a short time and very responsive with all queries/issues. He was on top of it especially to ensure the last bits were in place before exchange and completion, truly appreciated the hands on approach. Aspire helped us get the right sale executed as per our requirements.
Would definitely recommend their service.PositiveQuality
Matilde · 21 June 2022
Agent replied · 20 June 2024
Many thanks Matilde - great to hear that and many thanks for taking the time post this review. We will pass your thanks on to Henry and the wider team in Clapham.
★★★★★ 1/5
GoogleI cannot speak to their dealings with locals, but as an international buyer, I sincerely regret ever encountering this establishment.
I purchased a flat that was previously managed by this branch, and upon moving in, I discovered numerous issues, many of which had been reported before the sale but were left unaddressed:
Underfloor heating pump, broken
Gas boiler, not working
Shower/bath tap, broken
Kitchen extractor fan, broken
Air ventilation system, non-functional
Bedroom wardrobe, missing a sliding door
Living room blinds, broken
Toilet flush, broken
Walls, cracks and exposed nails at the entrance and living room
Cleanliness, superficial at best, with just a quick spray and mop
Despite having a management agreement with the previous landlord, this branch completely failed in its duty to ensure the apartment was returned in its original condition.
Their service is incompetent, unprofessional, and dismissive. The management team is opinionated, manipulative, and arrogant, preferring to shift blame rather than resolve issues, which is, ironically, what they are paid to do.
If you are an international or EU buyer/investor, I strongly advise against dealing with this agency. The service quality is far below European standards and offers no value for money. For your own peace of mind, stay away.
Andy · 16 March 2025
Agent replied · 24 August 2024
Hi Andrea - very sorry to see such a poor review but I can see from internal records that this relates to a sale of a clients property and more specifically the condition of the property when you completed your purchase. I can understand that when viewing a property that was rented at the time through to seeing the property vacant when you completed can sometimes be a bit of a shock and clearly we only have very limited control as to the condition a clients property is left by an outgoing tenant. I would have thought that most of the items that you were concerned about would have been flagged in the homebuyers report you had done. Should you have concerns as to how the property was left then this would be down to any arrangements you may have agreed with the owner rather than ourselves who were simply the agent facilitating the sale. We pride ourselves on trying to provide an excellent service to our clients and customers alike so I am only sorry you may have misconstrued what is clearly a vendors liabaility here with our own.
★★★★★ 5/5
GoogleCharlie and Henry at Aspire Clapham were instrumental in helping and guiding me into and through the selling process. Their industry knowledge and ongoing transparency were much appreciated and extremely valuable to me to ensure minimum stress throughout. I highly recommend reaching out to this Aspire branch if you have any questions or are looking for a reliable agent.
Vincenzo · 16 December 2023
Agent replied · 30 December 2023
Many thanks for your lovely review Vincenzo - much appreciated by the whole team!
★★★★★ 5/5
GoogleI rarely leave reviews but I just want to say how great Amber from Clapham was in helping me and my partner in finding a new flat, especially as we were in a tight timeframe. Amber was very quick in communicating with us and sharing all the info about the new flat and we managed to get it literally on the same day we had the viewing!
She is very professional and amazing in her job.
Great service and I would definitely recommend Aspire thanks to Amber.PositiveResponsiveness, Quality, Professionalism, Value
M · 23 October 2021
Agent replied · 22 October 2024
Thats great to hear Mirko and many thanks for taking the time to post this. Very much appreciated and we will pass on your thanks!
★★★★★ 5/5
GoogleDefinitely recommend the Aspire Clapham agency! They have been nothing but a star in our house hunting / moving process. The whole team were super professional and were able to deliver all our needs. A special thank you to Olivia who has been extremely helpful and support from start to end. She ensured we received our ideal flat. Super grateful for her and her extremely quick responses. Thank you once again Aspire team!!
Tarani · 3 September 2022
Agent replied · 30 July 2023
Fantastic to hear Tarani and thank you for taking the time to post this review. We will certainly ensure the Clapham team get to hear about your kind praise. Please do stay in touch over any property related requirements.
★★★★★ 5/5
GoogleA big thank you to Christine from Aspire for all her hard work in selling my flat. I bought the property through Aspire in 2005 and the attention, availability and time devoted to their customers has not changed. Christine secured the sale but it was the pressure and momentum she kept on all parties involved that enabled us to finally achieve completion 6 months later. No easy feet and I have no doubt that this was due to her life and work experience that has made for a shrewd operator. Just what any vendor/buyer is looking for. I hope Aspire know what a good asset she is for any brand.
Lee · 30 July 2021
Agent replied
Many thanks Lee - great to hear and will pass your thanks on to Christine and the team.
★★★★★ 5/5
GoogleI went to Aspire after my previous estate agent failed to get any viewings on my property. They weren't the cheapest, but I could see that Charlie was going to work to get the property sold rather than just stick it on Zoopla. 5 viewings in the first week and it was sold near on asking price. Glad I made the choice that I did and have since recommended them to others.
David · 3 September 2022
Agent replied · 30 July 2023
Hi David and thanks for posting such a great review. Always good to hear about good delivery of service. You generally get what you pay for in life. Many thanks for taking the time to post this. Please keep in touch with any further property requirements.
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