Trusted Agent profile · Greater London and London
Verified
★★★★★
2,207 reviews across 9 offices and 3 platforms
Aspire has nine offices, in Fulham South, Balham, London, Clapham High Street, Clapham South, Furzedown, Battersea, Fulham Central and Raynes Park (Greater London and London). Together they have 2,207 reviews on three platforms, rated 4.8 out of 5 overall.
2,160
Reviews on Google
All 9 offices
31
Reviews on Facebook
Business-wide
16
Reviews on View Agents
All 9 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We had two main contacts at The Battersea branch; Gary and Mark. They were always available. The house was valued by Mark and then Gary brought in the potential ...Read all 2 from sellers
I have been looking for a property for some while so have had the opportunity to visit many agents in this area. However, I was so very impressed with the ...Read all 10 from buyers
I came to Aspire having visited numerous agents, and liaised with their senior sales representative Kit who ensured my experience was enjoyable and I felt ...Read all 2 from tenants
Aspire's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Aspire, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRating only, no written review.
Dear Carol, thank you for taking the time to leave us a review, we are so pleased you were happy with our service, wishing you a wonderful Christmas and Happy New Year from all at Bentons
1/5
GoogleSadly, despite a few pleasant letting agents at Aspire Clapham, I would not recommend this agency to tenants looking to rent a flat in London. The building where I rented was very poorly maintained (mould, mice, leaks), despite an extortionate rent and consistently poor support from the agency. One agent in particular was extremely rude and dismissive, and frankly should not be working in a role that requires basic professionalism, respect, and human decency towards clients who are paying for a service. After this disastrous experience, I am actively telling everyone I know who is looking for a flat in London or moving to London to avoid this agency at all costs.
Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at EAComplaints@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleThank you Melissa for the help with the property! Great service and communication 👌🏼 …
5/5
GoogleI recently had the opportunity to see Mike working with his clients and I was genuinely impressed by his approach to estate agency. What struck me most was how much he genuinely cares about his buyers and sellers. This isn't someone going through the motions or just chasing fees - he's absolutely focused on helping people move into their dream homes. The personal attention he gives to each client and property is exceptional. Mike's hands-on approach and honest, straightforward communication style sets him apart. He's knowledgeable, dedicated, and clearly passionate about what he does. It's refreshing to see someone in this industry who truly values relationships and outcomes over quick transactions. If you're looking for an estate agent in the Newport or Cardiff area who will genuinely have your best interests at heart, I wouldn't hesitate to recommend Mike. He's the real deal.
5/5
GoogleOur experience with aspire as first time renters has been amazing. Theo looked after us and helped us a lot with information we needed to know and was very clear and efficient. We got the flat we wanted!! Would highly recommend aspire. Theo and the rest of team are amazing. Thankyou
5/5
GoogleOur experience with aspire as first time renters has been amazing. Theo looked after us and helped us a lot with information we needed to know and was very clear and efficient. We got the flat we wanted!! Would highly recommend aspire. Theo and the rest of team are amazing. Thankyou
5/5
GoogleZoey was absolutely fantastic and went out of her way to be flexible and available during our purchase enquiries. Highly recommend the office, staff are all professional and courteous on every encounter!
Thanks so much for your kind words, even though you didn't end up buying through us! I'm delighted that Zoey gave you her usual great service - and if you need us in the future please do get in touch! Adam
5/5
GoogleRecently dealt with Charlotte Suter at Balham Aspire, she was very organised, responsive, and kept me updated throughout the whole process. Made everything so much easier!
5/5
GoogleRoxana and the team were amazing. They kept me updated while I was looking and helped me each step of the way through my offer right up until I moved in. Great experience
5/5
GoogleRecently been dealing with Aspire- Balham office. Roxy has been very responsive, and has kept me up to date throughout the process. She has made the flat hunt in London feel much less daunting!
5/5
GoogleI recently completed a purchase with Aspire with Chelsea as my Agent. The service was fantastic throughout. Chelsea was readily available, friendly, quick to answer my questions and chase the sellers solicitors to facilitate the completion process. Chelsea helped me in my property search finding places which matched my specific criteria and budget. As a first time buyer Chelsea helped me navigate the offering and completion processes immensely.
5/5
GoogleRoxy is the sweetest person!! She was so helpful & understanding when issues came up just before moving in. A star!! ⭐️
5/5
GoogleWe are very satisfied with the service provided by the Aspire agency in helping us find a new rental home. The communication was clear and detailed, and we never felt pressured. Our agent, Roxy, was exceptional, and I believe the entire team is equally commendable. We highly recommend their services.
5/5
GoogleRoxana was extremely helpful and had clear communication throughout the whole process of renting a flat. Despite issues with a tenant dropping out, we managed to get it all sorted and are very happy with the overall experience!
5/5
GoogleFirst-class service in every facet, personable and perfectly persistent when needed to be. Thank you so much- will definitely use again and encourage all Balham locals use you guys.
5/5
GoogleWe recently worked with Aspire to buy our first home. It was a great experience, and I highly recommend. Chelsea was fantastic - very responsive, clear and helpful. She helped us get the purchase over the line quickly and was a joy to deal with. Thank you so much!
5/5
GoogleFor many reasons (buyer games, buyer solicitor tardy/missing communication etc) our selling journey became longer than expected. However, Aspire with Mat and Chelsea, were in it to the end, committed, keeping us informed and updated along the way. Awkward moments were smoothed over with their experience and recommendations when asked. Always professional and always available. Would easily recommend again.
5/5
GoogleAnton and Morgan were super helpful throughout the process, from the viewing all the way through to after moving in with any questions we had.
5/5
GoogleI had an amazing experience renting through Aspire specifically with Rebecca. We appreciate everything Rebecca did to help us secure our new home!! We couldn't recommend her enough and Aspire for a smooth transition! Thank you again!
5/5
GoogleRebecca was amazing with our property search. She was very communicative of what was available as well as the market! I would highly recommend her to anyone looking for a property to rent
2/5
GoogleDisorganised processes and poor landlord communication I’ve been a landlord with Aspire Estate Agents Balham for several years, but the recent renewal of my flat at Derry Court, Streatham High Road has highlighted serious internal issues in their lettings process. After my outgoing tenant gave their notice, Aspire took weeks to list the property despite my clear instruction to proceed. During that delay, a smaller flat in the same building was let for a higher rent by another agency, an opportunity Aspire simply missed. Only after I escalated and mentioned appointing another agent did things begin to move. Even once a tenant was found, communication between Aspire and their contractors remained confused and reactive. I repeatedly had to chase for updates and clarification on basic matters like key handling, check-in arrangements and rent or deposit confirmation, all issues that should have been closed off well before the tenancy start date. From a landlord’s perspective, this isn’t about individual effort; it’s about structure. Aspire’s processes appear fragmented, with little coordination or accountability once a property is under management. There are good people trying their best, but the overall experience has been unnecessarily stressful and time-consuming for a paying client. I hope that Aspire’s senior team will review the coordination around handovers and communication as conveyed above, since this experience fell short of the service one would expect.
5/5
GoogleAnton and the Aspire team were very helpful and efficient with our rental process! Much more organised than any we’ve rented with before. Thanks!
5/5
GoogleWe had a great experience with Aspire! Anton & the team have been extremely professional, responsive, and made our moving process smooth from start to finish. They kept us updated throughout and were always happy to answer questions. Highly recommend!
5/5
GoogleReally positive experience with Aspire. We were able to get a viewing instantly and Rebecca was great during the viewing answering our many questions. Both Rebecca and Morgan were amazing during the process of securing the property and were incredibly patient whilst we sorted everything on our end. Aspire and the team have made the moving process easy and stress free and now we are settled in our lovely new home. Thanks again!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Fulham South has the most, with 731 reviews rated 4.8 out of 5, followed by Balham with 437.
The nine Aspire offices, by town:
10 reviews from buyers, rated 5.0 out of 5 on average. For example, Libdsay wrote: "I have been looking for a property for some while so have had the opportunity to visit many agents in this area. However, I was so very impressed with the ..."
Yes. In The Trusted Agent 2026 awards: Aspire, Furzedown won Trusted Agent; Aspire, Fulham South won Trusted Agent; Aspire, London won Trusted Agent; Aspire, Balham won Trusted Agent; Aspire, London won Trusted Agent.
