5/5
GoogleRating only, no written review.
Trusted Agent profile · Hertfordshire
Verified
Ashtons estate agents in Welwyn Garden City, Harpenden, St Albans and 2 more
★★★★★
1,470 reviews across 5 offices and 3 platforms
Ashtons has five offices, in Welwyn Garden City, Harpenden, St Albans, London and Redbourn (Hertfordshire). Together they have 1,470 reviews on three platforms, rated 4.7 out of 5 overall.
1,371
Reviews on Google
All 5 offices
98
Reviews on Facebook
All 5 offices
1
Reviews on The Trusted Agent
All 5 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Ashtons's five offices, most reviewed first. Each has its own page.
- Ashtons Estate Agency Welwyn Garden City29 Wigmores North, AL8 6PG478 reviews · 477 on Google (4.7)23 in the last 90 days
- Ashtons Estate Agency Harpenden10 High Street, AL5 2TB345 reviews · 328 on Google (4.8)5 in the last 90 days
- Ashtons St Albans10 London Road, AL1 1NG331 reviews · 331 on Google (4.7)35 in the last 90 days
- Ashtons London140 Gloucester Avenue, NW1 8JA177 reviews · 96 on Google (4.8)3 in the last 90 days
- Ashtons Estate Agency Redbourn48 High Street, AL3 7LN139 reviews · 139 on Google (4.9)2 in the last 90 days
Awards
The Trusted Agent 2026 results for Ashtons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Ashtons office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
5/5
GoogleWe had a great experience with Ashton, Especially Sam was great; he helped us through the process after accepting the offer on our house. We would definitely recommend.
Agent replied
Thank you for taking the time to leave your feedback Rosa!
5/5
FacebookAfter being with two agents one who was a disgrace and one who wasn't proactive we were very upset and angry. Didn't know where to turn. We got more advice from another agency who wanted to drastically reduce the asking price. Ashtons at Great Sankey marketed it at the price we wanted and achieved more than we expected. Kristian texting me to keep me informed and Emily on the phone always returning my calls and dealing with any enquiries professionally and efficiently. I couldn't have asked for more. They have restored my faith in estate agents. I would highly recommend them to anyone. Thank you guys. As soon as this lockdown is over I will show my appreciation I won't forget ??
5/5
GoogleStephanie Powell was professional, lovely and really helpful in our search for our first flat. She made the process easy and painless and made me feel at ease. Definately recommend ashtons and Stephanie if your looking for a new place to live.
Agent replied
Hi Sian, thanks for taking the time to post your positive review.
5/5
GoogleRating only, no written review.
5/5
GoogleJust a very big thank you to Jamie and Clair for finding us a property that perfectly suits our family and within budget, their professionalism and client care made the process incredibly simple, a top class service. Michael and Julianna.
Agent replied
Thanks for your feedback Michael - we wish you and your family luck in your new home.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleExcellent service provided Ashtons in St. Albans, especially Jamie Newson-Love. Very professional at ALL times, provided fantastic insights into current market trends enabling me to make informed decisions. Highly recommended.
Agent replied
Hi Hardeep, thanks for your review of our St Albans office
5/5
GoogleSo very helpful whenever I needed help with the management of my property. Patient, accommodating and obliging. I felt very safe in their hands. Would thoroughly recommend Ashton’s.
Agent replied
Hi Tracey, thanks for your kind words and for taking the time to leave a review for us.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleLiam was absolutely great from start to finish and Louise was wonderful - they both have the patience of a saint and made a difficult process a whole lot easier. It was a pleasure to work with Ashtons in both the sale and purchase of both my properties. Thank you all so much!
Agent replied
Thanks Emily for your lovely comments for Liam and Louise, enjoy your new home.
5/5
GoogleGreat company, really organised which makes the whole process run so much more smoothly. Me and the other half dealt with Ben and he was a delight, answered any questions or queries we had, was always reachable not like most other places where everyone is always in a meeting! Highly recommend these guys!
Agent replied
Hi Spencer, thanks for your review and good luck in your new home.
5/5
GoogleOutstanding service, particularly from our agent Ben who was extremely helpful from start to finish.
Agent replied
Thanks Tom for your great feedback for Ben!
5/5
GoogleIt was a pleasure working Ben and the Ashtons team. They were friendly, professional, and enthusiastic about finding a suitable flat for me and my husband in St Albans. I would highly recommend Ashtons Estate Agents.
Agent replied
Hi Cassandra, thanks for taking the time to post your positive review for us!
5/5
GoogleRating only, no written review.
1/5
GooglePoor customer service, poor communication....just poor all round.
5/5
GoogleVery knowledgeable and make selling property so easy
Agent replied
Hi Sandra thank you so much for your kind review.
5/5
GoogleThis week we completed our house purchase with Ashtons in Stockton Heath. Adam was amazing to deal with. This was a complicated purchase with a number of challenges but Adam was great, staying involved in the process from initial enquiry right through to completion, unlike many estate agents. He was friendly, calm and very quick to manage issues. I couldn’t rate Adam higher. We would happily recommend Ashtons to anyone. Many thanks again!
Agent replied
Hi Matthew thank you so much for your kind review, lovely to hear,
5/5
GoogleStacey was great in post sales chasing up the various solicitors for us. Made life easier.
Agent replied
Thank you for taking the time to leave your feedback David!
4/5
GoogleRating only, no written review.
5/5
GoogleI have had excellent experience with Ashtons recently. I found Nicola Park to be very helpful and a pleasure to work with.
Agent replied
We appreciate your feedback Neil, thank you!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Ashtons
Which Ashtons office has the most reviews?
Welwyn Garden City has the most, with 478 reviews rated 4.7 out of 5, followed by Harpenden with 345.
Where are the Ashtons offices?
The five Ashtons offices, by town:
- Harpenden: 10 High Street, Harpenden, Hertfordshire, AL5 2TB
- London: 140 Gloucester Avenue, London, NW1 8JA
- Redbourn: 48 High Street, Redbourn, Hertfordshire, AL3 7LN
- St Albans: 10 London Road, St Albans, Hertfordshire, AL1 1NG
- Welwyn Garden City: 29 Wigmores North, Welwyn Garden City, Hertfordshire, AL8 6PG
Has Ashtons won any awards?
Yes. In The Trusted Agent 2026 awards: Ashtons, Harpenden won Gold; Ashtons, Welwyn Garden City won Gold; Ashtons, St Albans won Trusted Agent; Ashtons, Redbourn won Trusted Agent.
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Send Ashtons a message.
