5/5
Been an easy and straight forward process. Friendly team.
Agent replied · 24 August 2024
Troy M thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

Trusted Agent profile
★★★★★
855 reviews across 4 offices and 4 platforms
Andrew Reeves has four offices, in Bromley, Beckenham, Orpington and London. Together they have 855 reviews on four platforms, rated 4.6 out of 5 overall.
839
Reviews on Google
All 4 offices
2
Reviews on Facebook
All 4 offices
1
Reviews on Yell
All 4 offices
13
Reviews on Trustpilot
All 4 offices
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Andrew Reeves's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Andrew Reeves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Been an easy and straight forward process. Friendly team.
Troy M thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
The whole process from inquiries, to the viewing up until the handover was smooth. After the viewing Max assisted us right away with all the needs and requirements, hence a very expedite and hassle free transition. The branch manager Erman is also very accommodating. Kudos!
Thank you for leaving us your amazing 5* review Carmela Locsin. Best wishes, Lucy, Customer Relations.
5/5
Highly recommended. Erman was extremely efficient, helpful and successful in his advice and marketing of my property. I wish I'd gone to him originally! His whole team have made the Lettings process easy and hassle-free.
Many thanks Jacqui Miles for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
It was a great experience for us to rent through Andrew Reeves. Especial thanks to max and erman for all their time and assistance.We needed a flat real quick and Andrew helped a lot. in all this journey. Would recommend Andrew Reeves .
Raman Shrestha thank you for taking the time to leave us your recommendation and excellent 5* review. Best wishes Lucy, Customer Relations.
5/5
My experience with Andrew Reeves Bromley was a lovely one. I have been searching for a while and Max has been amazing. He calls me whenever a property that matches my criteria comes on the market and follows this through with me. I’m finally moving into a new property and I’m so excited. Overall, I am very happy with my experience.
Dee thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
I am a tenant and luckily was supported by the amazing staff here, Maisie in particular has been great with communication and just in general a real happy member of staff that helped me through the process and even after getting the keys she and the rest of the team I spoke to, Kelly and Amy, we’re great with letting me know everything I needed and if I needed them after what to do. I can’t thank them enough for making a stressful time of moving better
Thank you for taking the time to leave us your 5* review grace brooks! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
Amazing service, highly professional friendly and over and above customer service !!
Hayley Clines thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
Very nice team everything went well thank you 🙏 …
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Oceane. Kind regards, Lucy, Customer Relations.
5/5
Always happy with our interactions with Andrew Reeves, Very speedy and helpful customer service. Kelly and Amy in particular dealt with myself and my Fiancé with moving. Both very polite and professional ladies. Thank you!
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
I cannot rate this wonderful team highly enough - what a joyous experience we had finding our new home. So kind caring and professional - a slick efficient team who go to great lengths to provide a faultless service. The extra touches don't go unnoticed. you ladies are AMAZING!!!
Hannah Charlemagne thank you for your outstanding 5* review! Best wishes, Lucy, Customer Relations.
5/5
Rating only, no written review.
Thank you Zyquiel!
5/5
Really good service very fast turnaround and Max very professional
Thank you for your 5*'s and kind comments! It is wonderful to see another positive review left for our local and hardworking team. Kind regards, Scott @ Customer Care
5/5
Rating only, no written review.
Thank you Dean!
5/5
I had an excellent experience working with Andrew Reevs. From the moment I reached out to them, they were incredibly responsive and professional. Special thanks to Kelly Harrington. Kelly helped me find the perfect rental property that met all my criteria. She was knowledgeable, patient, and attentive throughout the entire process.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
Very helpful and easy to access . Extremely pleasant staff.Been using them for my property rentals for over 30 years
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
I purchased a flat with Andrew Reeves recently and the and had an outstanding experience with my agent Richard Phillips. They were so professional, accommodating, flexible, responsive and made sure that a stressful process ran as smoothly as possible for me as purchaser. Highly recommend the agency and in particular Richard. You would not receive this service with some of the other bigger agencies.
5/5
Having rented in London for many years, I've worked with a lot of agents. Andrew Reeves were the most friendly, professional and courteous I have worked with. All maintenance issues were resolved quickly and any questions answered promptly. I would thoroughly recommend them to anyone.
Thanks very much Jonathan. It has been a pleasure assisting you.
5/5
I stayed in a property managed by Andrew Reeves for two years and they are truly the best rental agency I have dealt with. Right from my initial viewing to my check-out two years later everything was handled seamlessly. They were also very responsive and helpful when any issues arose. Highly recommend!
Hi Beverly, Thank you for taking the time for leaving us a review. It was a pleasure helping you from start to end as well. Please don't hesitate to contact us in the future if you are looking to rent or buy a place in our area again.
5/5
We recently purchased an apartment with Andrew Reeves at the nearby regency apartments. Honestly if I could give a higher rating than 5/5 - this is where I'd do it. Never before have I seen a group of agents who are so helpful and kind. Special thanks to Rich and Ross for being so easy to speak to, so helpful with all our million questions and taking time out to make this process as seamless as possible They even helped us with finding a solicitor as well as guided us through all the first time processes of buying a new apartment. If we ever have the money to upgrade/but a second apartment - I wouldn't look any further! Thank you
5/5
The best estate agents in London! I rented several times via Andrew Reeves over the years and it’s always been such an amazing experience. Unlike big high street agents who are totally careless and forget about their tenants the very moment they got the money, this agency feels like a family run business where they actually care about their clients. Special thanks to Richard, Ross and Denise - you are doing a great job!
Thanks for the review. It has been a pleasure helping you Dmitry!
5/5
Very good service and helpful! Amazing job Max!
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
Very friendly, professional and quick to answer any queries I had!
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
I have had a wonderful experience. The rental properties are reasonably priced and the move in process is very smooth. The properties are just as advertised. There are no hidden charges. I would recommend them to everyone especially those who are new to the city.
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
The process of renting a property is always hectic or so I thought until I met Max Everard Batchelor from Andrew reeves. He made the whole process seamless and made sure he understood what my requirements are and how better he can serve exceptionally. 10/10 on service. As an international graduate, he understood my terms, found the perfect place and cut all the redtape to make my shifting absolutely effortless.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bromley has the most, with 280 reviews rated 4.6 out of 5, followed by Beckenham with 239.
Yes. In The Trusted Agent 2026 awards: Andrew Reeves, Orpington won Trusted Agent; Andrew Reeves, Beckenham won Trusted Agent.
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