Every review we hold for the Beckenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience with Andrew Reeves Letting Agents, particularly thanks to Ethan, who assisted me throughout my property search. Ethan was friendly, informative, and built a great rapport from the outset that ensured me that I could trust him and rely upon him.
He made the viewings very accessible, answered all of my questions clearly, and provided an excellent explanation of the overall process and timeline. His follow-up was also great whenever I had further questions via email.
Overall, it was a seamless and very positive experience, and I wouldn’t hesitate to recommend both Ethan and Andrew Reeves to others.
Thank you Ethan & team & merry Christmas
Josh · 23 December 2025
Agent replied · 27 December 2025
Thank you so much for your kind words! It makes us very happy to hear that Ethan provided you with a fantastic experience during your property search. We are honoured to have earned your trust and recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy partner and I just leased a rental property through Andrew Reeves and we couldn’t be happier with our experience. Ethan was extremely helpful and very thorough. We are so pleased with how he assisted us with anything we needed. Thank you so much Ethan!
Emily · 16 February 2026
Agent replied · 16 April 2026
Thank you for the kind words! We are thrilled to hear that you had such a positive experience working with Ethan. We pride ourselves on providing excellent customer service and it sounds like he went above and beyond for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI was very impressed by my experience with Andrew Reeves in Beckenham. I viewed a couple of properties with them and they were very understanding when circumstances meant I couldn't make one of the viewings and helped me re-arrange.
Special mention to Ethen who help me out and pointed me to my now current property, Idris with his clear explanation of all the steps and paperwork, and Max for his fast and friendly responses whenever I needed additional help. Great team!
HowitzerBug · 28 September 2025
★★★★★ 5/5
GoogleI have a great experience with Andrew Reeves Letting Agents Beckenham. Massive shout out to Ethan who helped me find an alternative property and was able to let me view it sooner than intended. Special mention to Max for being so responsive via email and keeping me updated during the application process.
I would definitely recommend this estate agent.
Dayle · 5 May 2025
Agent replied · 27 May 2025
Hello Dayle,
Thank you for your wonderful 5* review! We're thrilled to hear about your great experience with Andrew Reeves Letting Agents Beckenham. It's fantastic to know that Ethan and Max provided you with exceptional service. We truly appreciate your recommendation.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleMy partner and I had a great experience with Andrew Reeves. Special thanks to Skye and Bianca for their professionalism and honesty throughout the whole process of securing our current accommodation.
After more than a year, I feel it’s important to update my review to acknowledge the support from Lauryn, Adam, and Idris in helping us stay happy in the property after Skye and Bianca moved on, many thanks to Andrew Reeves’ Great Team.
Kazeem · 28 October 2025
★★★★★ 5/5
GoogleMax and his team were informative and efficient at every stage of the process. Always on time and we had 2 offers in less than 4 days of our property going 'Live' . Our tenants moved in just two weeks later! As a first time landlord the process could not have been easier. If the ongoing management of the property is as good then I will be delighted.
Nicole · 29 November 2025
★★★★★ 5/5
GoogleFrom the first day my partner and I met with Peniel (Feyi) Falese - we felt very much at ease and instantly we knew that we are in a safe hands. Peniel ensured that our transition from our previous house agency to Andrew Reeves Letting was seamless and stress free. Her professionalism and attention to details are second to none and we are extremely pleased and grateful to the support we have continued to receive from Peniel and her team.
Gpower · 16 April 2024
Agent replied · 25 August 2024
Many thanks for the fantastic 5* review and thank you for your kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently dealt with Ethan for our new tenancy. Highly recommend. Smooth process throughout and professional.
Claire · 16 February 2026
Agent replied · 16 April 2026
Thank you for choosing us for your tenancy needs! We're thrilled to hear you had a smooth and professional experience with Ethan. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAlthough I decided not to go with the property I viewed with Andrew Reeves. I cannot but express the outstanding service provide by Max and Idris. Both were very courteous with our needs and with what we’re looking for. You can expect quick responses and a desire to find what’s best for you if contact them.
Lucas · 21 October 2024
Agent replied · 23 October 2024
Thanks for the excellent 5* review Lucas! Thanks for your thoughtful comments about Mark and Idris and our Beckenham team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAndrew Reeves (and Feyi particularly) were efficient, honest and straightforward in the process of securing a flat. Feyi was exactly what you would want in an estate agent; responsive, friendly and transparent - if only all estate agents operated the same way she did! The portal to manage the application, the welcome box and the flexibility were all very welcome in a hectic rental market.
Just a suggestion, perhaps consider rebranding to Feyi Falese (and Andrew Reeve) associates
Joshua · 16 April 2023
Agent replied · 25 August 2024
Thanks for the excellent 5* review and your kind words Joshua! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally great service from Max and the team. Max responded promptly to emails and was always super helpful when I had any questions. I viewed a property and put in an offer and they had everything ready to move in within a fortnight. Thank you.
Lucy · 20 December 2024
Agent replied · 11 December 2024
Thank you for your brilliant 5* review and thank you for your kind words Lucy. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAt the end of 2020 I wanted to move out on my own and didn't really know where to start. I have 101 questions and was eager, but also worried I was going to be irritating and needy. The team at Andrew Reeves in Beckenham made the whole process - from the first day of interest to signing the dotted line and handing over the keys - the easiest and smoothest ever.
I was never at a lost, they always kept me in the loop and had great answers and solutions for my questions. They were open and warm, service with a smile and a laugh. I always left feeling confident and in safe hands. They called to check in on me to make sure I was all settled.
Even the day I went to view the property I live in now, Karl dropped everything in the moment and was ready to meet COVID safely to view the property. Mind you this was the middle of the day! When I had further questions the handover to another staff member, Mike was impeccable. He was fully update and was aware of who I was and everything I required for the move. The paperwork was seamless and hassle free. I can truly say I've never experienced service like this - it was stellar.
The friendly, happy to help attitude has set the bar for future services. I couldn't be happier where I am and grateful to have an amazing team of people in support each step of the way.
I will always cherish and remember the days of my first rental, because of the wonderful team at Beckenham.
**** UPDATE ****
I rented with Andrew Reeves Beckenham branch just over a year ago and it’s been the best. Their communication is brilliant, it’s timely and thorough. Recently I’ve decided to move on from my current rental and phone in for some advice and support regarding the moving out process. I was welcomed brightly by Alexia, who was so wonderful. She made everything super easy and was very clear and encouraging. As a first time renter I was a little unsure on how everything works, but she has been brilliant and I am so happy with the service! Have recommended to lots of my friends already!
Special shout out to: Alexia who is an absolute gem! Super friendly and supportive. Her advice was well needed and when I cried on the phone in tears of joy she was as elated as me! Going to really miss this team - they’re fab! Thank you so much!
If I could give 5 stars again I would! ⭐️⭐️⭐️⭐️⭐️PositiveResponsiveness, Quality, Professionalism, Value
Rhonda · 24 October 2022
Agent replied · 23 October 2024
Thank you for your kind comments and amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMax was great! He explained the process of letting very clearly to me and kept me updated all the way from when my offer was accepted to my move in date. Would definitely recommend! 5* thank you Max
Jenna · 13 March 2025
Agent replied · 14 April 2025
Many thanks Jenna for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHas been a stressful time recently trying to move and find the right place. I’ve rented a lot of times but this was by far the smoothest process I’ve been through. Extremely professional and helpful and were always there to answer any questions or queries. Leah was outstanding and went above and beyond to ensure I secured the property I wanted and made sure the whole process was smooth and easy which was a real help. Even when I had questions (there were a few!) she would always be there to answer and is an absolute credit to the company. If you’re looking for an agents I’d look no further and would highly recommend to go through them for a stress free experience! Thanks againPositiveResponsiveness, Quality, Professionalism, Value
Paul · 26 August 2022
Agent replied · 25 August 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAt the end of 2020 I wanted to move out on my own and didn't really know where to start. I have 101 questions and was eager, but also worried I was going to be irritating and needy. The team at Andrew Reeves in Beckenham made the whole process - from the first day of interest to signing the dotted line and handing over the keys - the easiest and smoothest ever.
I was never at a lost, they always kept me in the loop and had great answers and solutions for my questions. They were open and warm, service with a smile and a laugh. I always left feeling confident and in safe hands. They called to check in on me to make sure I was all settled.
Even the day I went to view the property I live in now, Karl dropped everything in the moment and was ready to meet COVID safely to view the property. Mind you this was the middle of the day! When I had further questions the handover to another staff member, Mike was impeccable. He was fully update and was aware of who I was and everything I required for the move. The paperwork was seamless and hassle free. I can truly say I've never experienced service like this - it was stellar.
The friendly, happy to help attitude has set the bar for future services. I couldn't be happier where I am and grateful to have an amazing team of people in support each step of the way.
I will always cherish and remember the days of my first rental, because of the wonderful team at Beckenham.
**** UPDATE ****
I rented with Andrew Reeves Beckenham branch just over a year ago and it’s been the best. Their communication is brilliant, it’s timely and thorough. Recently I’ve decided to move on from my current rental and phone in for some advice and support regarding the moving out process. I was welcomed brightly by Alexia, who was so wonderful. She made everything super easy and was very clear and encouraging. As a first time renter I was a little unsure on how everything works, but she has been brilliant and I am so happy with the service! Have recommended to lots of my friends already!
Special shout out to: Alexia who is an absolute gem! Super friendly and supportive. Her advice was well needed and when I cried on the phone in tears of joy she was as elated as me! Going to really miss this team - they’re fab! Thank you so much!
If I could give 5 stars again I would! ⭐️⭐️⭐️⭐️⭐️PositiveResponsiveness, Quality, Professionalism, Value
Afterthecredits · 26 August 2022
Agent replied · 25 August 2024
Thank you for your kind comments and amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter having some terrible experiences as a young professional and prospective tenant on the London property market, it was a relief to come across Andrew Reeves. They are professional and make everything as easy as possible for applicants. The agents, Abbey and Jack, that I was put in touch with were very friendly and always willing to accommodate. In particular Abbey was great in recommending a property to me based on my particular preferences which I am moving into now. She was also great in carrying out viewings, being understanding, open and patient throughout the process. Thanks for everything! Thoroughly recommend this company to anyone looking for properties in the Beckenham area!
Tom · 26 August 2022
Agent replied · 25 August 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFeyi Falese is an exceptional real estate agent who went above and beyond to help us secure our new apartment. Her professionalism, attention to detail, and communication skills were outstanding throughout the entire process.
Thanks to Feyi's hard work and dedication, we were able to find and rent the perfect place for us.
We highly recommend Andrew Reeves.
T · 16 April 2024
Agent replied · 25 August 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMax and Adam were fantastic! They made the process of finding a rental property so smooth and stress-free. Their professionalism and dedication were evident every step of the way. Highly recommend this estate agency for anyone looking to rent!
Giacomo · 27 January 2025
Agent replied · 27 May 2025
Thank you Giacomo for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhen I called AR agency to book a viewing, little did I know that it would be the solution to our present problem of finding a new home.
Karl was immediately very helpful and reassuring. He found a slot for us in his very busy schedule. From beginning to end, his enthusiasm was genuine and in less than 24hrs we had secured the home we wanted.
Martina helped us through the formalities of registration, reference and contract.
I can't thank enough Karl Martina & Lea for being professional and still caring and supporting.
(Nuccia D)PositiveResponsiveness, Professionalism
Nuccia · 26 August 2021
Agent replied · 25 August 2024
Thank you for your great 5* review and kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHonestly the best estate agent around, I was on a time limit and Andrew reeves Beckenham was amazing, all the team was amazing have to give a massive thank to Karl and team, they was so professional and actually care for you, if anyone is looking for someone to find to live please use this estate agent. Would recommend, if I could give a 6 star review I wouldPositiveResponsiveness, Quality, Professionalism, Value
Daniel · 26 August 2022
Agent replied · 25 August 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have just moved into the place of my dreams and it's all thanks to a fantastic team at the Beckenham office. Each of them went above and beyond to make sure that any concerns I had were addressed early on. Very professional, informative and supportive throughout the process. If you are looking for an estate agency that has your best interests at heart then look no further. Thank you so much Karl, Michael and Martina!PositiveResponsiveness, Quality, Professionalism, Value
Al · 26 August 2021
Agent replied · 25 August 2024
Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEveryone I have encountered at Andrew Reeves has been extremely helpful and kind. Moving is a stressful process and the team really made everything as good as it could be, with good communication and professional processes. Thanks to Max, Idris, Ethan and Lauryn.
Meg · 28 September 2025
★★★★★ 5/5
GoogleThankyou for how quickly you got us into our place
Really friendly people
Ethan was really nice showing us around the property and gave all the info we needed
And a big thank you to mac for keeping us updated during the process
Chelsea · 16 September 2025
★★★★★ 5/5
GoogleI have to say Andrew Reeves have impressed me. The manager Karl is a lovely man and every time I have spoken to him he has been helpful, polite, funny and stuck to his word. There were a couple of things I was having trouble sorting which were making me stressed but when I spoke to him he put my mind at ease and helped me there and then. I was not expecting this kind of service so its put my faith back into estate agents... definitely impressed!..thank you Karl!
Additional Review updated as of 11.03. 2020.
I am still at the same property because I have to say mainy due to Karl Taylor and he dediction to solving any issues I've had promptly and efficiently. I havent had many but when I have needing anthing sorting karl has picked up the phone and dealth with it the same day. He has also been great with his communication and keeping his promised.
Thank you Karl, more people like you are needed in the lettings world. Keep up the good work!
Jo · 26 August 2020
Agent replied · 25 August 2024
Hi Jo
Thank you for taking the time to leave this review. It is great to hear that Karl is getting everything sorted out for you. I will make sure your comments are fed back to him because it sounds like he has earned those 5 stars!
Kind regards, Chris
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