Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleAtrocious communication and support (or complete lack of) they are cowboy agents who do not care at all about buyers and do nothing to stop them from being screwed over.
F · 4 November 2015 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied
Dear F Aniqa
I am sorry to read your comments, however our records show we acted fully in accordance with industry practice, should you have further concerns please forward these to our Head Office and your matters will be addressed and responded to accordingly. Once again I am sorry to read about how you believe you have been treated. Kind regards David Hatch, Director.
★★★★★ 5/5
GoogleA superb service from start to finish. I cannot fault Rebecca Donnelly for valuing my property, Lisa Cheung for completing the administration and Owen Setter for the Property Management of my property. As an overseas Landlord I feel at ease knowing my property is well looked after.
Lizzie · 4 November 2015 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied
Dear Lizzie Man
Thank you for taking your time to add this review and rating. I was pleased to read about your experiences and thank you for using our services. We look forward to many future dealings, kind regards David Hatch, Director
★★★★★ 5/5
GoogleI have been dealing with Anneleen Vanloffeld at the Surrey Quays branch of Alex Neil and she has been so far been extremely helpful. The first property we saw was not quite right for us, but Anneleen found some great alternatives, one of which we hope will end in a successful purchase. Friendly and professional service.
Lucas · 4 November 2015 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied
Dear Lucas Green
Thank you for taking your time to add this review and rating. I was pleased to read about your experiences and thank you for using our services. We look forward to many future dealings, kind regards David Hatch, Director
★★★★★ 4/5
GoogleAnneleen Vanloffeld have a friendly and professional approach. Very efficient in arranging the viewing and being helpful throughout. Very important when making that final decision.
Neil · 4 November 2015 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied
Dear Neil l
Thank you for taking your time to add this review and rating. I was pleased to read about your experiences and thank you for using our services. We look forward to many future dealings, kind regards David Hatch, Director
★★★★★ 5/5
View AgentsOutstanding Service
Rebecca is a highly motivated and deadicated agent. Never over promises and under deliverers. I would definitely reccomend her to all my friends and family.
100% quality service from start to finish
Lewis · 26 October 2015 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 28 October 2015
Dear Lewis H,
Many thanks for taking your time to leave this review. I am very pleased to read about your experiences with Rebecca and thank you for using our services. We look forward to many future dealings. Kind regards David Hatch, Director.
★★★★★ 5/5
View AgentsHighly Recommended
I would like to recommend Alex Neil and in particular David Hatch for the excellent level of service provided and attention to detail. I am more than happy to recommend my clients to them.
Karen Sampson
Solicitor
Karen · 1 October 2015 · Alex Neil Estate Agents Canary Wharf & Docklands
Agent replied · 5 October 2015
Dear Karen,
Thank you for taking your time to add this review about your experiences. I am pleased you are happy with the services offered by my team and myself. We look forward to many future dealings. Kind regards David Hatch, Director.
★★★★★ 5/5
View AgentsStraight talking, down to earth agent
My experience with David was great from start to finish. Great knowledge of the local market meant I got a brilliant price for my flat – significantly more than other agents had quoted me. Communications were swift and efficient. I have no hesitation in recommending him, and have done already to a few friends.
Ian · 3 September 2015 · Alex Neil Estate Agents Canary Wharf & Docklands
Agent replied · 4 September 2015
Dear Ian S,
Many thanks for taking your time to add this review and I am pleased you were happy with my services, thank you for using us and I look forward to assisting you anytime in the future.
Kind regards David Hatch, Director
★★★★★ 5/5
View Agentspromptly experience
I had an opportunity to deal with alex neil last week. Julie was very helpful and professional, she found me a dream home in less than a week. Definitely will recommend them to all of my friends.
Lucy · 1 September 2015 · Alex Neil Estate Agents Canary Wharf & Docklands
Agent replied · 3 September 2015
Dear Lucy B,
Many thanks for adding this review about my staff member Julie. I was very pleased to read about your experiences and we wish you well in your new home!
Kind regards David Hatch, Director
★★★★★ 5/5
View AgentsExcellent service!
Anneleen has been very efficient, friendly and professional.. I would definitely recommend her to other landlords.
John · 27 August 2015 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 1 September 2015
Dear John T,
Thank you for adding your comments regarding the services provided by Anneleen, I am glad you enjoyed our services and we look forward to many future dealings, Kind regards David Hatch, Director
★★★★★ 5/5
View AgentsGreat experience with Alex Neil
First time using Alex Neil and I was very pleased with the service from Daniel. I felt that he listened to my criteria and showed me five great flats which made it a hard choice. Once my offer was agreed I really liked the use of Docusign to complete paperwork helped keep the process quick. Me and my girlfriend are both very happy.
Jing · 26 August 2015 · Alex Neil Estate Agents Canary Wharf & Docklands
Agent replied · 1 September 2015
Dear Jing W,
Thank you for taking your time to add this review, I was very pleased to read about your experiences with Daniel, We hope you enjoy your new home, Kind regards David Hatch, Director.
★★★★★ 5/5
View AgentsGreat friendly service
Me and my friends just got first home in UK with Daniel. He showed me lots of very good property's and told me a lot about the area. He is very nice person and I am very happy with the help he give me.
James · 26 August 2015 · Alex Neil Estate Agents Canary Wharf & Docklands
Agent replied · 1 September 2015
Dear James Z,
Thank you very much for taking your time to add this review, I was very pleased to read about your experiences with Daniel.. We hope you enjoy your new home, Kind regards David Hatch, Director
★★★★★ 4/5
View AgentsPrompt process
Dylan was very quick and responsive. He provided me the flexibility of organising a last minute second viewing on the same day as my first, enabling me to put an offer in on the same day. Without the quickly responses Dylan provided, I would not have been able to put an offer in so quickly, and would have therefore not been able to get this done.
Thanks for your help Dylan!
Visha · 24 August 2015 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 26 August 2015
Dear Visha B,
Thank you for adding this review, I was very pleased to read about your experiences with Dylan and we look forward to many future dealings. Kind regards David Hatch, Director.
★★★★★ 5/5
View AgentsExcellent agent
Rating only, no written review.
Gareth · 22 August 2015 · Alex Neil Estate Agents Rotherhithe & Canada Water
★★★★★ 5/5
View AgentsDealt with the viewing of a property to let
Dylan was really helpful in getting two viewings with very short notice. His knowledge of the area and the house were great, which really helped our final decision, and made the whole process go smoothly and quickly.
Anton · 22 August 2015 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 1 September 2015
Dear Anton M,
Thank you for adding this review. I was very pleased to read about your experiences with Dylan, We hope you enjoy your new property. Kind regards David Hatch, Director.
★★★★★ 5/5
View AgentsExcellent level of service
Thanks Liz for your assistance throughout the whole process making it as easy and simple as possible. We have been completely satisfied with the high level of service you provide, thanks again!
A customer · 20 August 2015 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 1 September 2015
Dear David H,
Thank you for adding this review, I was very pleased to read your comments and thank you for using our services, We look forward to many future dealings, Kind regards David Hatch, Director
★★★★★ 5/5
View AgentsExcellent!
Recently purchased my first ever property through Alex Neil, I had dealings with Gilbert and found him to be extremely professional and helpful. The support and professionalism was second to none!. I would highly recommend Alex Neil if you want a fast and efficient service. Having moved to London from Cardiff, I found his knowledge of london as a whole very useful, and he certainly placed us in a very nice area with great neighbours!
A customer · 18 August 2015 · Alex Neil Estate Agents Canary Wharf & Docklands
Agent replied · 21 August 2015
Dear Pamela G,
I was very pleased to read your comments about your experiences with Gilbert and thank you for taking your time to add to this website. We hope you enjoy your new property and we look forward to providing our future services, Kind regards David Hatch, Director.
★★★★★ 5/5
View AgentsCouldn't have asked for a better service
Moving home was easy with Alex Neil, what I was expecting to be a stressful experience turned out to be extremely pleasant. They didn't waste any time, the whole experience was both smooth and efficient.
Thanks again to David and the whole team, I would highly recommend Alex Neil to anyone looking for a professional estate agent.
Dawn Gostling
A customer · 18 August 2015 · Alex Neil Estate Agents Canary Wharf & Docklands
Agent replied · 21 August 2015
Dear Dawn Gostling,
Thank you for adding this review, I am pleased you were happy with our services and we hope you enjoy your new home, We look forward to many future dealings, Kind regards David Hatch, Director
★★★★★ 5/5
View AgentsExcellent
David is a true professional. He is extremley knowledgeable of his local environs and his advice is unparalled. I will definetley recommend David and Alex Neil to all my friends.
A customer · 18 August 2015 · Alex Neil Estate Agents Canary Wharf & Docklands
Agent replied · 21 August 2015
Dear Rajiv M,
Many thanks for taking your time to add this review, I am very pleased your were happy with our services and we look forward to many future dealings, Kind regards David Hatch, Director.
★★★★★ 5/5
View Agentsreview for David Hatch of Alex Neil
Over the last 15 years I have had numerous dealings with David Hatch who has acted on the sale of 5 of my properties as well as managing my Buy to let portfolio.
I always find David to be very knowledgeable with regard to the prices that I could achieve when i sell my properties and I'm confident he obtains the best possible price for me when I sell. He also handles the progression of the sale extremely well to ensure a quick and stress free completion.
With regard to rentals, David manages my portfolio of properties in Docklands and South London, and he and his property management team provide an excellent service. Any routine property maintenance is completed without problem with excellent value for money.
Much recommended to anyone buying / selling or renting in Dockland and South London.
A customer · 18 August 2015 · Alex Neil Estate Agents Canary Wharf & Docklands
Agent replied · 21 August 2015
Dear Steve K,
Thank you for taking your time to add this review, it is greatly appreciated and I look forward to continuing to provide our services. Thank you for your continued custom, Kind regards David Hatch, Director
★★★★★ 4/5
View AgentsGood service, lots of advice
I have only met David at this branch but the services provided appears to be very professional, with details of each property I was interested quickly produced, in colour on quality paper for me to take away. Would definitely use this agent to buy.
Ken · 18 August 2015 · Alex Neil Estate Agents Canary Wharf & Docklands
Agent replied · 21 August 2015
Dear Ken Y,
Thank you for taking your time to add this review and I look forward to many future dealings, Kind regards David Hatch, Director
★★★★★ 4/5
View AgentsGood impression, personable and has a lot of local knowledge.
We used to live in Woolwich and moved out of London over thirty years ago and feel like it is time to return to the capital. I came across Alex Neil while attending an event at the Docklands and met David Hatch. Although we have not decided exactly where to live and what size of property we can afford yet, David was very helpful and gave us a lot of information regarding house prices and about each of the areas Alex Neil specialises in, even though the area they cover is quite large. He also gave us advice on what we need to do to sell our own property when we are ready, such as how to obtain the energy rating (EPC). David came across as personable and very knowledgeable. You do need to allow a bit of time with David though, as he does talk a lot, but not too pushy. This is not as negative as it sounds, because as a "new" buyer, I need all the help I can get. Would I recommend David as an estate agent? For the limited time since I first met him, I think he can be trusted, as far as estate agents is concerned. David, please keep in touch and let us know when something that you think fits our requirements becomes available. By the way, I didn't score anything on Valuation achieved because I am not selling via Alex Neil, and I can only give an average score for Value for money as I have not bought a property yet, but hopefully, I can confirm they are good value as well when we eventually complete our purchase.
A customer · 18 August 2015 · Alex Neil Estate Agents Canary Wharf & Docklands
Agent replied · 21 August 2015
Dear Ken Y,
Thank you for adding your review, I am very pleased you have been happy with my services and I look forward to assisting you with the completion of your property purchase. Once again thank you for adding your comments, Kind regards David Hatch, Director.
★★★★★ 5/5
View AgentsVery professional service
Dylan showed me a few places in south east London. He was punctual and very professional. I would definitely recommend him as a real estate consultant.
A customer · 17 August 2015 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 19 August 2015
Dear Giuliano, I look forward to all future dealings and good luck with your new property
★★★★★ 5/5
View AgentsDylan is personable, knowledgeable and reliable
We found Dylan is personable, knowledgeable and reliable. We were buying not selling, but he made us feel that we were his clients. He asked questions about what properties we were looking for, and was not overly pushy talking up the benefits of the properties he was showing us.
A customer · 17 August 2015 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 18 August 2015
Dear Richard C,
Thank you for adding this comment about the services provided by Dylan, and we look forward to many future dealings, kind regards David Hatch, Director.
★★★★★ 4/5
View AgentsExcellent customer service
Anneleen has been very helpful throughout the initial stages of renting a 1 bedroom flat.
She has been very helpful with all the questions I had and provided the answers in a timely manner.
Instructions were clear and easy to follow.
A customer · 17 August 2015 · Alex Neil Estate Agents Rotherhithe & Canada Water
Agent replied · 18 August 2015
Dear Anamaria K,
Thank you for adding this review about the services provided by Anneleen, we look forward to completing your tenancy. Kind regards David Hatch, Director.
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