Trusted Agent profile · Greater London
Verified
★★★★★
1,017 reviews across 2 offices and 4 platforms
Alex Neil Estate Agents has two offices, in Canary Wharf and Rotherhithe (Greater London). Together they have 1,017 reviews on four platforms, rated 4.4 out of 5 overall.
763
Reviews on Google
All 2 offices
23
Reviews on Facebook
Business-wide
41
Reviews on View Agents
All 2 offices
190
Reviews on Trustpilot
All 2 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
My experience with David was great from start to finish. Great knowledge of the local market meant I got a brilliant price for my flat – significantly more ...Read all 2 from sellers
Dylan was very quick and responsive. He provided me the flexibility of organising a last minute second viewing on the same day as my first, enabling me to put ...Read all 3 from buyers
I have been dealing with Dylan Probyn who is based at the Alex Neil Surrey Quays office. Dylan kept me informed on a regular basis and found suitable tenant ...Read all 6 from landlords
I had an opportunity to deal with alex neil last week. Julie was very helpful and professional, she found me a dream home in less than a week. Definitely will ...Read all 10 from tenants
Alex Neil Estate Agents's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Alex Neil Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotMorel has been amazing he helped me and…
Morel has been amazing he helped me and was very good I will recommend hi
Dear Remmel.Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future.Best regards,Alex Neil Estate Agents
5/5
TrustpilotMorel is a good guy we last a short…
Morel is a good guy we last a short time to find a place but he helped us especially with the reference.
Dear Valentine.Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future.Best regards,Alex Neil Estate Agents
5/5
TrustpilotMorel has been Incredible his keep me…
Morel has been Incredible his keep me Informed through the whole process. Top guy
Dear Neymar Junior . Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents
5/5
TrustpilotMorel was very helpful and patient
Morel was very helpful and patient. I had a lot of questions about finding the right property for me at a price I could afford. He was able to find me just the right one. Highly recommended.
Dear Hendrix JK . Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents
5/5
TrustpilotFinding a new home is hard at the best…
Finding a new home is hard at the best of times, let alone in the middle of a pandemic. However, Sara's professionalism and expert knowledge made the whole process a lot less painful. We couldn't be happier with the service and are now happily settled into our new home. Thank you Sara!
Dear Angelita.Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future.Best regards,Alex Neil Estate Agents
5/5
TrustpilotMorel is the best!
Morel responded to all my emails and answered every question in detail. Highly recommended
Dear Sheila. Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents
5/5
TrustpilotSara has been great from beginning to…
Sara has been great from beginning to end. She knew exactly what I was looking for. I want to thanks Rabeya too that helped me with the reference process
Dear Cesar. Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
TrustpilotI was more than satisfied by the…
I was more than satisfied by the services provided by Morel. He made the whole process of finding the right property for me look easy. Would recommend his services to anyone looking for a property. 👍
Dear Jeremiah, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents
5/5
TrustpilotMorel’s services were outstanding
Morel’s services were outstanding. He answered every question I had. Very knowledgeable guy. Would definitely recommend him to everyone.
Dear Eunice, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents
5/5
TrustpilotFantastic
Morel was fantastic! He was very informative and knows exactly what he’s talking about. Would recommend his services to everyone looking for a home.
Dear Missybey.Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future.Best regards,Alex Neil Estate Agents
5/5
TrustpilotAlex Neil
Renata has been a fantastic person within the Alex Neil team to help me in my search for a property. She has been very accommodating and helpful in conducting views of properties that match as close to my requirements as possible within the budget.
Dear Rad.Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future.Best regards,Alex Neil Estate Agents
5/5
GoogleSufaida was extremely professional and attentive.
Dear Adriano. Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleVery responsive and professional service from Harry and Maciej !
Dear Lorenzo, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleMaciej and Hannah did a fantasic job finding me my property in Canary wharf. Coming from Hong kong it wasnt the easiest.
Dear John, Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleHannah and the team we great to work with, will be using again.
Dear Josh, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleSuperB Service provided by the Canary wharf branch, Harry and Maciej did a great job.
Dear Rewtor, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleI was extremely pleased with the service provided by Hannah and Maciej ! Super happy with there hard work
Dear Chester, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleSuperb Service from Maciej and Harry ! All the way from taking photo to going under offer i was pleased with the service !
Dear Thomas, Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleVery impressive service by Maciej and Harry. I was very pleased with the responsiveness and professionalism provided.
Dear Hanni, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleGreat experience with Hannah and the Alex Neil team, very helpful, closely worked with for some time, speed sale, will be using again in the future
Dear Jennifer, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleWorking with Hannah has been a breeze from the start, her professionalism throughout has been impeccable, she really has found us our dream home. Hopefully we will not need to use her again but would highly recommend.
Dear Sophie, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleVery professional service from Maciej and Harry in the Canary Wharf Branch. Managed to find me a buyer very quickly.
Dear Thiago, Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
TrustpilotOn my journey to my new home I came…
On my journey to my new home I came across a kind agent whom gave me a huge insight the area , thank you Renata I appreciate your time.
Dear Zbigniew.Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future.Best regards,Alex Neil Estate Agents
5/5
TrustpilotGrace has always been helpful and on…
Grace has always been helpful and on top of the cases whenever I need her assistance! I would recommend her to everyone and hopefully we will be getting in touch in the future!
Dear Chang Ting,We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future.Best regards,Alex Neil Estate Agents
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Canary Wharf has the most, with 667 reviews rated 4.4 out of 5, followed by Rotherhithe with 371.
The two Alex Neil Estate Agents offices, by town:
3 reviews from buyers, rated 4.3 out of 5 on average. For example, Visha wrote: "Dylan was very quick and responsive. He provided me the flexibility of organising a last minute second viewing on the same day as my first, enabling me to put ..."
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Jamie wrote: "I have been dealing with Dylan Probyn who is based at the Alex Neil Surrey Quays office. Dylan kept me informed on a regular basis and found suitable tenant ..."
10 reviews from tenants, rated 4.4 out of 5 on average. For example, Lucy wrote: "I had an opportunity to deal with alex neil last week. Julie was very helpful and professional, she found me a dream home in less than a week. Definitely will ..."
Yes. In The Trusted Agent 2026 awards: Alex Neil Estate Agents, Canary Wharf won Gold; Alex Neil Estate Agents, Rotherhithe won Gold.
