Trusted Agent profile · Greater London
Verified
★★★★★
1,017 reviews across 2 offices and 4 platforms
Alex Neil Estate Agents has two offices, in Canary Wharf and Rotherhithe (Greater London). Together they have 1,017 reviews on four platforms, rated 4.4 out of 5 overall.
763
Reviews on Google
All 2 offices
23
Reviews on Facebook
Business-wide
41
Reviews on The Trusted Agent
All 2 offices
190
Reviews on Trustpilot
All 2 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
My experience with David was great from start to finish. Great knowledge of the local market meant I got a brilliant price for my flat – significantly more ...Read all 2 from sellers
Dylan was very quick and responsive. He provided me the flexibility of organising a last minute second viewing on the same day as my first, enabling me to put ...Read all 3 from buyers
I have been dealing with Dylan Probyn who is based at the Alex Neil Surrey Quays office. Dylan kept me informed on a regular basis and found suitable tenant ...Read all 6 from landlords
I had an opportunity to deal with alex neil last week. Julie was very helpful and professional, she found me a dream home in less than a week. Definitely will ...Read all 10 from tenants
Alex Neil Estate Agents's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Alex Neil Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCouldn’t of asked for a better agent to help me find my dream house. Hannah, Stuart and the team are the best! Keep up the good work guys
Dear Alex, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleHannah and Stuart have helped me so much the last month. Since moving to London I was struggling to find a place to live, but with the help of the team I found my perfect place. Thank you so much guys
Dear Max. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleThe team at Alex Neil were terrific, helped me from the best start when looking for a property, to finally finding my dream home. Hannah was available and very flexible when arranging viewings and Magic was very transparent and helpful. Will recommend to anyone
Dear Jin. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents
5/5
TrustpilotMaciej did a fantastic job finding me a…
Maciej did a fantastic job finding me a property !
Dear Samuel, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleI had the pleasure of dealing with Sara and Augusta. Would absolutely recommend them and advice anyone looking for a property to listen to their advice, an outstanding service!
Dear Samuel. Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleSold my house through Alex Neil Excellent service received from Matteo and Sara who helped with the whole process from valuation to offer and exchange. Would highly recommend them
Dear Ming Yuan Lim, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleThank you Sara and Augusta . Thank you for finding me my perfect home
Dear Luiz Sousa, Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
Googlegreat customer service received by Sara and the team. will definitely recommend
Dear Karina. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleI wanted to express my appreciation to Sara and Tom. They were absolutely amazing in ensuring any delays and obstacles was quickly resolved. I would highly recommend Alex Neil to anyone looking to buy their home.
Dear Sofia. Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleRenata helped me with looking for a house . She’s soooo nice and always professional. Lovely yo work with her
Dear Marinoaia Andra Mihaela, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleSara has been great from beginning to end. She knew exactly what I was looking for. I want to thanks Rabeya too that helped me with the reference process
Dear Cesar. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleCompletely different experience from my last ones always had a bad experience on house hunting and Sara made it all super easy, she was helpful and responsive anytime I've texted her about the property. I will certainly use her help in the future in case of moving out again :) Thank you
Dear Ethan, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleCan I just take a moment to say Thank you to Renatta? She was so helpful and offered so much support in looking for a property! 100% recommend.
Dear Ciprian Alupei, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleSara was great.. she excelled in terms of speed, efficiency and general good manner. I would highly recommend her and the team in South London
Dear Corina. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleOne of the best agents I dealt with. Rafael arrange the viewing for us, arrived in time and very polite. Sara negotiated the offer we placed which was accepted whitin a day. Great overall
Dear Arancha Munoz, Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleRenata is such a lovely lady! She Understood my needs and recommended some great properties! I’m grateful that she was carefully listening and she is took the time to send me what I want to see. Really recommend her!
Dear Richie. Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleRafael and Sara from the Canada Water branch were really helpful in assisting me with buying my first flat. They were quick to respond to viewings requests, called up to check in beforehand and was always on time. Very knowledgeable
Dear Andreas, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleSara and Tom are extremely professional, knowledgeable, enthusiastic & charming. They worked really hard on our behalf, gave great advice, were always on time and made the whole process enjoyable. They were positive throughout, really knew what they were doing & reported back to us weekly. Thanks to the whole team.
Dear Prachi. Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
TrustpilotI want to thank Bora for his good…
I want to thank Bora for his good valuation it was spot on and a special mention to Morel who was very good
Dear Aurora.We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience.It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future.Best regards,Alex Neil Estate Agents
5/5
TrustpilotThank you Renata Marinoaia
I would like to leave a great feedback about Renata Marinoaia.Since beginning she was kind and had the keen to assist me with my journey to find a place to live. Unfortunately, we were not able to make a deal at that time, although I will keep her in mind if in the future I will need it.
Dear Renata,Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves.Best regards,Alex Neil Estate Agents
5/5
TrustpilotTo Sara thanks you for your assistance…
To Sara thanks you for your assistance during Covid 19 thanks you for your courage, to be honest Sara am very impressed of your positive attitude and your professional way to spoke to me, if have to give you a not from 0-10. you have my 9/10 I up your nex position is Director. good lock for your future.Jean-david kouaho
Dear Jean-David.Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves.Best regards,Alex Neil Estate Agents
5/5
TrustpilotAs someone who doesn't know much about…
As someone who doesn't know much about properties, I was quite worried about how I would pick mine but Morel's help made this process very easy! His attention to detail and patience is second to none. I would definitely recommend him and Alex Neil to any friend looking for property
Dear Edith, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
TrustpilotIve been very impressed with Morel he…
Ive been very impressed with Morel he has been very helpful and did a great job helping me a place
Dear Theodore. Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents
5/5
TrustpilotI was very pleased with my service from…
I was very pleased with my service from Morel, he helped find an amazing property, just what I was looking for. Despite this pandemic,I thought all was lost but I'm really thankful that Morel was able to find me a property. I definitely recommend him!
Dear Kezia. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Canary Wharf has the most, with 667 reviews rated 4.4 out of 5, followed by Rotherhithe with 371.
The two Alex Neil Estate Agents offices, by town:
3 reviews from buyers, rated 4.3 out of 5 on average. For example, Visha wrote: "Dylan was very quick and responsive. He provided me the flexibility of organising a last minute second viewing on the same day as my first, enabling me to put ..."
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Jamie wrote: "I have been dealing with Dylan Probyn who is based at the Alex Neil Surrey Quays office. Dylan kept me informed on a regular basis and found suitable tenant ..."
10 reviews from tenants, rated 4.4 out of 5 on average. For example, Lucy wrote: "I had an opportunity to deal with alex neil last week. Julie was very helpful and professional, she found me a dream home in less than a week. Definitely will ..."
Yes. In The Trusted Agent 2026 awards: Alex Neil Estate Agents, Canary Wharf won Gold; Alex Neil Estate Agents, Rotherhithe won Gold.
