Trusted Agent profile · Greater London
Verified
★★★★★
1,017 reviews across 2 offices and 4 platforms
Alex Neil Estate Agents has two offices, in Canary Wharf and Rotherhithe (Greater London). Together they have 1,017 reviews on four platforms, rated 4.4 out of 5 overall.
763
Reviews on Google
All 2 offices
23
Reviews on Facebook
Business-wide
41
Reviews on The Trusted Agent
All 2 offices
190
Reviews on Trustpilot
All 2 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
My experience with David was great from start to finish. Great knowledge of the local market meant I got a brilliant price for my flat – significantly more ...Read all 2 from sellers
Dylan was very quick and responsive. He provided me the flexibility of organising a last minute second viewing on the same day as my first, enabling me to put ...Read all 3 from buyers
I have been dealing with Dylan Probyn who is based at the Alex Neil Surrey Quays office. Dylan kept me informed on a regular basis and found suitable tenant ...Read all 6 from landlords
I had an opportunity to deal with alex neil last week. Julie was very helpful and professional, she found me a dream home in less than a week. Definitely will ...Read all 10 from tenants
Alex Neil Estate Agents's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Alex Neil Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMaciej and Hana did a fantastic job. I got my new property at a great price. Great negotiating
Dear Dragos, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleMaciej did a great job taking photos of my property. And Hana sold my property. 5 star from me !
Dear Robert, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleMaciej did a fantastic job helping me find a buyer for my property. Harry did very well on the communication side. Very responsive and professional service.
Dear Harry. Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleMaciej did a great job finding me a property. Harry was superb selling my property. Very pleased with the overall service
Dear Roman, Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleGreat experience meeting Maciej and Hana. All my respect for you, very professionals and straight to the point and done which I love it as I am a very busy person. You gave me what you promise. Wonderful experience with you and definitely I will recommend you.
Dear Cristina, Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleTommaso sold my property in South London, Maciej managed to find me a property to rent in Beckton, I am amazed by the service I received!
Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleIt was a pleasure working with Maciej in the Canary Wharf branch. Due to covid I was moved office closer to tower bridge. Sara found me a property in Bermondsey.
Dear Gregory, Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleMaciej referred me to this branch and Sara found me a property in Catford. What a fantastic agency !
Dear Mario L. Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleMorel is a top guy, Ready to answer any questions I had and helped me find a property at the price I was looking for. Amazing Customer Experience I would definitely recommend him to anyone that is looking around for property
Dear asante2k, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleI am pleased to say alex neil sold my property in both South London and Canary wharf. Very happy with the service provided from Sara and Maciej
Dear Alex Fiona. Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleAn memorable experience meeting Maciej who was not just friendly but professional and very supporting. I was one step to give up as some inflations occurred all the process. However Maciej didn’t gave up till he close the deal for me. Thanks to Maciej, me and my kids we have a roof now which he will be always in my prayers.
Dear Cristina, Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleI couldn't find my property in Canary Wharf With Maciej, But i managed to find a property in South London With Sara, Very happy with the overall service provided from Alex Neil as an agency !
Dear Agnes, Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleYes, Yes,Yes! I was delighted to meet Tomasso and Maciej. Very perspicacious and professionally peoples, they are the definition of what means to run a business. All my consideration for you! I found my property thanks to you.
Dear Daria, Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleOne of the best experiences, Maciej did a good job with my property in E16 and Sara managed to find me a house in SE1. Very happy with the overall service
Dear David, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleI have the pleasure to meet Maciej who was so helpful and very acknowledged. And because of Maciej I meet Sara and she found me the property that I wanted. Thank you guy’s, I really appreciate your help.
Dear Ion Nicoleta, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleMaciej did a really good job selling my property in Canary Wharf. I am not able to purchase my dream house in Bromley. Great service over all !
Dear Donny, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents
5/5
GoogleAfter using multiple agents, I have to say Alex neil provide me the best service. Maciej and Sara both did a great job representing my properties and I was provided answers at all times. 5 Star review
Dear Niveer, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents
5/5
TrustpilotAlex Neil have been managing my two…
Alex Neil have been managing my two properties in Canary Wharf and Canada water and they have managed to achieve no void periods for both properties especially in these difficult times. Special mention to Sara and Magic, always very prompt, knowledgeable and friendly. Highly recommend.
Dear Eugene Hoeng. Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
TrustpilotMorel has been a massive help and also…
Morel has been a massive help and also very patient!
Dear Stephanie S Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future.Best regards,Alex Neil Estate Agents
5/5
TrustpilotI’ve had a great experience working…
I’ve had a great experience working with Alex Neil morel has helped me a lot
Dear Tyler Luke. Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
TrustpilotI’m very happy with Morel and the…
I’m very happy with Morel and the service he provided to me
Dear Ethan, Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents
5/5
GoogleVery satisfied with the service provided by Tommaso and Sara they really help me during all the process
Dear Luca. We are very pleased that you are happy with the service provided by Tommaso and Sara. We look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
5/5
Trustpilotvery very good service propvided to me…
very very good service propvided to me by Morel im very happy
Dear. Anna Sara, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents
5/5
TrustpilotThanks to Morel for being helpful and…
Thanks to Morel for being helpful and help us find a good property
Dear Rudy Blake. Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Canary Wharf has the most, with 667 reviews rated 4.4 out of 5, followed by Rotherhithe with 371.
The two Alex Neil Estate Agents offices, by town:
3 reviews from buyers, rated 4.3 out of 5 on average. For example, Visha wrote: "Dylan was very quick and responsive. He provided me the flexibility of organising a last minute second viewing on the same day as my first, enabling me to put ..."
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Jamie wrote: "I have been dealing with Dylan Probyn who is based at the Alex Neil Surrey Quays office. Dylan kept me informed on a regular basis and found suitable tenant ..."
10 reviews from tenants, rated 4.4 out of 5 on average. For example, Lucy wrote: "I had an opportunity to deal with alex neil last week. Julie was very helpful and professional, she found me a dream home in less than a week. Definitely will ..."
Yes. In The Trusted Agent 2026 awards: Alex Neil Estate Agents, Canary Wharf won Gold; Alex Neil Estate Agents, Rotherhithe won Gold.
Tell us what you need and up to 3 trusted local agents will be in touch.
