Trusted Agent profile

Alan de Maid estate agents in Bromley, Beckenham, Chislehurst and 2 more

4.8

★★★★★ Excellent

1,185 reviews across 6 offices and 3 platforms

Alan de Maid has six offices, in Bromley (two offices), Beckenham, Chislehurst, West Wickham and Orpington. Together they have 1,185 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,170

Reviews on Google

All 6 offices

Facebook logo

4.0 / 5

4

Reviews on Facebook

All 6 offices

Trustpilot logo

11

Reviews on Trustpilot

Business-wide

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Our offices

Alan de Maid's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Alan de Maid office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Rating only, no written review.

Martyn · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Malcolm · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Helen · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Absolutely outstanding service from beginning to end

Elite · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic service and helpful from step 1 to sale!

Simon · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

very refreshing to find someone who takes pride and is very professional in what they do i can not praise Alan De Maid enough and a speical thanks to Lisa Knight who helped me and kept me sane throughout many thanksPositiveResponsiveness, Professionalism

Allan · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Sold a very difficult property via the team in Alan De Maid. Gave us excellent service, even witnessed the sale papers for us! Very kind, very attentive. strongly recommend

Bill · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

I like to big thank you to Gina who has been amazing! We have viewed many property before! But We couldn’t find the right one for us! but finally we met Gina from Alan de maid beckenham brunch, she fund our house at second day viewing with her! I would say she is professional, good service, friendly and happy customer.

Yashar · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Alan de Maid go above and beyond for their customers. The whole team, especially Lisa Knight and Gina are professional, efficient and really know the local area. I wouldn't sell in Beckenham with anyone else! ThanksPositiveQuality, Professionalism, Value

Jordan · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

The whole team at Alan De Maid Beckenham were brilliant, I felt completely informed throughout the process and if my main contact wasn't available someone else was always on hand to deal with any queries. Great service and I would strongly recommend, I will use them again if we move back to Beckenham!PositiveResponsiveness, Quality, Professionalism

Harrison · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

I dealt with Alan de maid- in particular Lisa knight during our buying process and they were fantastic. Lisa is lovely and so helpful and helped us along the way- even when I had stupid questions lol! Thank you

Stephen · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I would like to say a huge Thank you to the team of ADM Beckenham, and more special to Lisa Knight, who did a huge effort for helping and supporting us through the process of buying our first property. She was always on our side and dealing with all difficulties along the way. Always pleasure to communicate with. THANK YOU!PositiveResponsiveness, Professionalism

Stoyan · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thanks Stoyan, for the fantastic 5* review! We really appreciate your kind words and glad that our efforts helped to get things over the line!

5/5

Google

Having sold 8+ properties with the countrywide group (Lisa) I can truly say there is a gem that continues to provide an undeniably outstanding service, Lisa marie knight continually goes over and above when it comes to customer service and professionalism on every sale and also also some purchases made through countrywide. There is no doubt that I will continue to use her services going forward for any future sales or purchases, I’m sure I’m speaking not only on behalf of myself but any other clients that has had the pleasure of working with her.

Aaron · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I recently bought my first property through Alan De Maid and have zero complaints about the experience. Georgina was helpful, clear with great communication throughout. Would definitely recommend and use in the future..

Rory · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Lisa was a top professional, guiding us through the viewing, offers and purchase process. Though we are experienced buyers, she still added a lot of value to us in the management of the process. We will recommend Lisa and the Team anytime.

Adebayo · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Selling a property at any time can be a stressful process, but doing so in the middle of a pandemic makes the process even more challenging. Despite this, Lisa, Munsoor and the Alan de Maid team rose to the challenge. They remained undeterred and determined throughout the entire process. Always reassuring me that they would find the right buyer for my property and remaining supportive and positive from start to finish. Lisa provided regular updates and honest feedback and advice was always just a phone call away. I’ve used other estate agents before and what sets Lisa and the Alan de Maid team apart from the rest is that they genuinely care. You don’t feel like you’re just another customer or that they’re solely in it for the commission. They actually want to help you sell your property for the best possible price and find the right buyer. If you’re looking to sell your property, I would highly recommend Lisa and the Alan de Maid Beckenham team.PositiveResponsiveness, Quality, Professionalism, Value

Leena · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

I cannot thank Lisa enough for the help and assistance she provided. I called Alan De Maid out of pure desperation as the property they were marketing was at the top of the chain I was in (and my estate agent was not providing me with any details). Lisa did not have to talk to me but she listened to what I had to say and successfully co-ordinated the exchange of contracts within 24 hours of me contacting her, navigating the outstanding points on the contract and speaking to all solicitors in the chain (as well as the leaseholder) to get everything ready. In short, Lisa went above and beyond to help me and without her, we would not have exchanged on time - fact! Her professionalism and courtesy is unparalleled, and I am eternally grateful for her answering the phone to me. I know who I will be coming to if I need an estate agent in the future.PositiveResponsiveness, Professionalism

Sarah · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Many thanks for the fantastic 5* review and your kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

We have just exchanged on our new home through Alan De Maid and are so happy with the service we received. The team at the Beckenham office have been brilliant but special mention must go to Lisa Knight who worked tirelessly to get it through for us within the necessary timeframe. Lisa was friendly, professional, helpful and went above and beyond to make this possible despite some challenges.

Caitlin · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Lisa Knight was an absolutely superb and professional partner in the process of buying a flat. She was always on hand, anytime of the day, extremely efficient and certainly in control of her role. Very helpful and managed to achieve our desered outcome, even with a difficult & somewhat turbulent vendor!

Lee · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

I want to say a huge thank you to the whole team at Alan De Maid Beckenham, in particular Lisa Knight who went above and beyond in helping me through the process. I had countless difficulties along the way (at absolutely no fault of ADM) but Lisa always went out of her way to keep me updated and to keep things running smoothly, allowing me to exchange and complete according to my timeframe despite the challenges! I was so lucky to have had such a fantastic agent to help me through this process and I cannot thank her and the team enough for their knowledge, responsiveness, professionalism and efficiency throughout. I highly recommend Lisa and the Beckenham team and I would not hesitate to work with them in the future. Thank you again!PositiveResponsiveness, Quality, Professionalism, Value

Holly · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I chose Alan de Maid as they offered a competitive service at a very good price. They are a long standing Estate Agent that I remember seeing on the high street from my childhood many years ago! Alan de Maid did not disappoint, after several viewings someone made a cheeky offer that was then negotiated to an acceptable price. We were first time sellers & the buyers first time buyers but we were in good hands with plenty of guidance. Good communication throughout the selling process, and helpful advise especially towards completion. A win win for everyone, happy seller and very happy buyers. Thankyou

Becca · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Can't praise and recommend the entire team at ADM Beckenham enough. They fully deserve all the great reviews and much more. Not only are they friendly, honest and great at their jobs, they also truly appreciate that buying / selling property can be extremely stressful and complex, and so go out of their way to help clients. A SPECIAL shout out to Lisa Knight who is simply amazing. I certainly will be using them again, hopefully not anytime soon ;)PositiveResponsiveness, Professionalism

Aditya · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thank you for your 5* review and kind recommendation! Best wishes, Scott @ Customer Relations

5/5

Google

Alan De Maid managed our sale really efficiently and professionally with lots of reassurance on the way. They kept us and our buyers up to date regularly with progress and were incredibly helpful when our first purchase fell through. Would definitely recommend - Gina is incredibly hard working and a real pleasure to communicate with.PositiveResponsiveness, Quality, Professionalism

Maria · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations

5/5

Google

I had a fantastic experience selling my property with Alan de Maid - Beckenham. It was my first time selling a property but their confidence in their ability to sell gave me the confidence I needed to put it on the market. They were available throughout the whole process and persevered to get the job done.They're a very experienced team of property in the surrounding area and really know their stuff! An all round respectful, pleasant and knowledgable team and I wouldn't hesitate to use them again.

Jessica · 11 June 2022 · Alan de Maid Beckenham

Agent replied · 10 June 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Alan de Maid

Which Alan de Maid office has the most reviews?

Bromley (The Old Municipal Buildings) has the most, with 348 reviews rated 4.6 out of 5, followed by Beckenham with 233.

Where are the Alan de Maid offices?

The six Alan de Maid offices, by town:

Has Alan de Maid won any awards?

Yes. In The Trusted Agent 2026 awards, Beckenham won Gold, Bromley won Gold and Chislehurst won Trusted Agent.

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What do you need help with?

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