Trusted Agent profile
★★★★★
609 reviews across 4 offices and 3 platforms
Acres has four offices, in Sutton Coldfield (two offices), Royal Sutton Coldfield and Birmingham. Together they have 609 reviews on three platforms, rated 4.5 out of 5 overall.
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Acres's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleExcellent service from Chris at Acres very professional
Thank you for your great feedback, Chris and the team are really pleased that you were happy with the service and we are very grateful for your recommendation. Best wishes, and have a great Christmas - Nigel Deekes Partner
5/5
GoogleExcellent service, lovely family business. Thank you for all your hard workPositiveProfessionalism
Thank you for your review, Chris and the team work so hard to make clients moves as easy as possible. Best wishes for your many happy years in your new home. Nigel Deekes Partner
5/5
GoogleEmily, Chris and the rest of team were great and so easy to deal with :)PositiveResponsiveness, Professionalism
Thank you so much for taking the time to leave a great review of Chris and the team at Great Barr i am so pleased your move has gone well, may you have many happy years in your new home, Nigel & Jayne Deekes Partners
5/5
GoogleWe are very happy with their service, no issues at all , the whole process was so easy and smooth. Thank you guys and wish you best of luck 👍 …
Thank you so much for taking the time to leave a review for Chris and the great team at Great Barr, i have spoken to them and passed on your message,. Have a great Christmas, and Happy - Healthy 2021. Nigel Deekes - partner
5/5
GoogleAbsolutely amazing service! Any questions they’re happy to answer they keep you updated and make the whole process easy! Would recommend to anyone!😊PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to give your feedback, we are very grateful for your recommendation and very happy to hear you were pleased with the service from our team.
5/5
GoogleBought and sold via Acres Great Barr in October 2020 and they were super throughout. Extremely professional and helpful in all aspects of both the sale and purchase and I wouldn't hesitate to recommend them.PositiveProfessionalism, Value
Thank you so much for your 5 star review, Chris and the whole team work so hard to ensure clients sales and purchases go well. I shall pass on your kind comments. Best wishes for your new home. Nigel Deekes -Partner
5/5
GoogleLengthy but honest review (Even 7 stars are less) There are Estate Agents and then there is Acres-Great Barr. When we started looking for our house, we approached various agents trying to get an appointment. Most of them are "busy in themselves" and very hard to get an appointment for any house that you might like. BUT NOT WITH ACRES. A huge shootout to CHRIS DEEKES, Branch Manager. He was quick to arrange appointments for us and helped us throughout the way. To be honest I committed a mistake when I did not go with the lawyers that he suggested and trusted someone that I found online (A company with 4.8 stars on Trustpilot!!). THAT WAS A GRAVE MISTAKE ON MY PART. But Chris came to our rescue every time, time after time. When my lawyers would drive me mad, when the seller said that they do not want to empty the house till Christmas after agreeing on offer, when the documentation was required...list is on and on; I would get in touch with CHRIS and he would most humbly put the things right. He has been a life saver otherwise the way all things went especially with my lawyers, I would have landed up with some mental health issue. The SOLD board on our house is still up and I do not mind for anytime that ACRES want to keep it. I am so very thankful to Chris et al and STRONGLY RECOMMEND ACRES in general and Dear Chris in particular. Unfortunately, I can only give 5 stars which I believe are an injustice to the way that Acres and Chris have helped me. Thank you, Thank you so very much Acres and a Super duper THANK YOU TO CHRIS DEEKES.
Thank you so much for taking the time to leave a review for the team at Great Barr, i am delighted to hear of the outstanding service that Chris and the whole team provided. Your comments and feedback are so appreciated. Keep well, and best wishes for you new home. Nigel Partner
5/5
GoogleWe cannot thank Chris Deakes and his team. For there excellent service. They were so professional. Keeping us informed at every stage of our house sale. During these difficult covid times they were excellant. We would highly recommend them. Many thanks Sam & Allan, GreatbarrPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your great feedback, Chris and the team are really pleased that you were happy with the service and we are very grateful for your recommendation. Best wishes and stay safe.
5/5
GoogleAfter a very long time battling with problems associated with Brexit and then Covid-19 we finally managed to sell my property. Very pleased with service from Acres, all staff professional and efficient and would not hesitate to recommend to friends.PositiveProfessionalism
Thank you for your review, and comments we are so pleased we have been able to help you with your move. I have passed on your comments to the excellent Great Barr team, best wishes for your new home. Nigel Deekes - Partner
5/5
Google5 Star Service & Support. Having lived at our house for 28 years the decision to move was immense. The service and support provided by Acres was fantastic. Chris and the team guided us through the whole process and drove the chain. Sincere thanksPositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for taking the time to leave a review for Chris and the Great Barr team, we will pass on your lovely comments and wish you every happiness in your new home.
5/5
GoogleCan't fault Acres. They were a pleasure to deal with from the start and were personable, professional and efficient at all times. We are so glad we trusted Acres - Chris especially - with the sale of our house and we recommend them highly.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for taking the time to leave a review for Chris, and the Great Barr team. I am so pleased to hear you move went well. Best wishes for your new home, and for many happy years there. kind regards Nigel Deekes - Partner
5/5
GoogleWe’ve just completed after long delays in the chain. We couldn’t have asked for better estate agents (given we nearly chose the next big competitor). Very clear and professional approach from start to finish. Chris handled all difficult queries swiftly and kept us up to date when needed. Truly well run family business from this branch in Great Barr, who put their clients first! Highly recommended.
Thank you very much for using and recommending Acres, Chris and the team at Great Barr wish you every happiness in your new home. Keep safe and well. Nigel Deekes - Partner
5/5
GoogleI recently bought my house from Acres Great Barr. It has taken me a while to write this review, but couldn't recommend them enough!! Katie and Chris were fantastic, they helped me complete the sale before Christmas and were so helpful and quick to respond throughout the sale. Thank you Katie and Chris.PositiveResponsiveness, Quality, Professionalism, Value
We are very pleased that you were happy with the service from Chris, Katie and the Great Barr team. We appreciate you taking the time to leave a review and thank you for recommending Acres. Stay safe and best wishes.
5/5
GoogleChris, Katie, Sue, Natalie & all the team at Acres Estate Agent, Great Barr branch were so professional, communication skills amazing and they all worked very hard in this pandemic to sell our home. We are grateful to them all at this family run business for their dedication to the business and my husband & I would highly recommend them as the best agents in the local area. Their skills in promoting, encouraging viewings and ensuring everything, even down to the little details, was wonderful and ensured our journey was less stressful. Trusting we could hand everything over to them was incredible and we are for ever grateful to them all. Brilliant team of talent.
Thank you for your great feedback and sentiment, Chris and the team are really pleased that you were happy with the service and we are very grateful for your recommendation. Best wishes, and keep safe and well - Nigel Deekes Partner
5/5
GoogleChris and the team at Acres Great Barr were absolutely brilliant. I recommend them if you're considering selling your house. They sold our house and were very professional. The Team were fantastic to deal with and always kept us informed of progress. Chris put up with my constant phone calls and always dealt with our queries on time, (I actually miss our chats 😊). A Big Thanks to all the Acres team at Great Barr.
Thank you for your kind review i have passed your comments on to Chris, and the team whom also all pass on their best wishes. I am so pleased the team have made your move little easier, they work so hard for our cleints. Best wishes for your new home, and keep well. Nigel Deekes Partner
5/5
GoogleExcellent, personalised service from the very start. Highly professional and extremely efficient throughout the selling process.Would highly recommend. Mike Jeffries (October 2020 to January 2021).PositiveResponsiveness, Quality, Professionalism
Thank you for your review and great feedback. It was a pleasure to act for you in the sale of the property. Keep safe and well. Best wishes Nigel and all the Four Oaks office team.
5/5
GoogleRating only, no written review.
Thank you for your 5 star review, the team at Four Oaks work hard to ensure all goes well for our vendors and purchasers. Best wishes for many happy years in you new home. Nigel Deekes Partner
5/5
GoogleRating only, no written review.
Thank you for providing the Acres lettings team at our Four Oaks office a 5 star review. Best wishes Nigel Deekes Partner
5/5
GoogleRating only, no written review.
Thank you for your 5 star review for the lettings team at Acres Four Oaks office. Kind regards Nigel Deekes Partner
1/5
GoogleHaven't been to this place!!
Good evening Mrs Whitehouse. I am sorry to note your review but just wanted to check this was correct as we are estate agents, but you mention you have not been to this place ? Kind regards Nigel Deekes
5/5
GoogleExcellent service for tenants, well done Acres, a Fantastic teamPositiveResponsiveness, Quality, Professionalism
Thank you so much for your review of the Acres letting team, they work so hard to provide a first class service to both tenants and landlords. I shall pass on your review. Kind regards Nigel Deekes - Partner
5/5
GoogleWe dealt with the team at Acres Four Oaks recently and found them to be very approachable and professional
Thank you for your 5 star review and comments. Best wishes Nigel Deekes - Acres
5/5
GoogleThe lettings team are brilliant. Relocating is so stressful, but they went the extra mile and were so supportive with my move. Thank you all 😁 …
Thank you so much for your 5 star review of the Acres lettings team, i am so pleased to see they were helpful, and supportive in your mov. I hope you have settled in well. Best wishes Nigel Deekes Partner
5/5
GoogleNigel and Team sold my house in 3 days all questions emails and calls were returned within the hour if not immediately even through the Covid 19 Pandemic. I can't fault Acres throughout the whole process and if I ever sell my house again will go back to Acres.
Thank you so much for taking the time to leave a great review, and for your comments, indeed lockdown proved a very hard time, however we were here for all our clients the whole time as you found. I, and the Four Oaks team were so pleased to be able to help with your move. Keep well, and safe. Nigel & Jayne Deekes Partners
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Sutton Coldfield (74A Walsall Road) has the most, with 233 reviews rated 4.5 out of 5, followed by Royal Sutton Coldfield with 142.
The four Acres offices, by town:
