Northwood York reviews

★★★★★ 5/5

Google

Maryanne Smith was very helpful in finding my perfect place in York! Highly recommended!

A · 8 January 2020

★★★★★ 5/5

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Really pleased!

Catrina was fantastic, so helpful, always kept me in the loop with everything that was going on, went above and beyond what I would have expected and was extremely knowledgeable. I would definitely recommend Northwood and particularly Catrina should you wish to sell or let your house in the future..

Kate · 6 May 2015

★★★★★ 5/5

Direct reviews

Danni and the rest of the team have been absolutely brilliant. From start to finish they have been there to answer my questions and support me through the process. Every member of the team I have dealt with has been reliable, responsive and gone above and beyond. I am so grateful for how smooth the sale of my property has been. What could have been a very stressful time has been effortless thanks to the great service.

Kate · 6 May 2022

★★★★★ 5/5

Facebook

Switched my trading to Chris Crypto a few months ago after going through a lot of losses ,I invest with him and let him manage my trading account. I Was so impressed with the service I switched brokers to them. So far I have been earning $6,550 every 7days of investing $500 good and I’m getting used to their platform. Happy to continue trading with Chris Crypto, may God continued to bless you Sir. You can also contact him if interested in Trading ,,,, His WhatsApp:+16198164126

Grace · 2 February 2021

★★★★★ 5/5

Facebook

catrina was fantastic looking after me over and above the call of duty when we sold our house i couldnt of asked for more also the staff are very helpful too i would definatly use them again thankyou

Andrea · 16 May 2015

★★★★★ 5/5

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A buyers perspective

Amy Cranfield of Northwood couldn't have been more helpful throughout my viewing and subsequent purchase. Amy was highly efficient in ensuring that all parties communicated quickly and effientiently, I would highly recommend her and her colleagues.

Claire · 16 June 2015

★★★★★ 5/5

Google

This agency is very good and its employees behave very well👌👌👌👌👌Tims very professiona👏🏻👏🏻 …

Amir · 7 March 2024

★★★★★ 5/5

Google

I can't speak highly enough of Catrina and the Northwood team in York. Having used all their services (guaranteed rent, managed property and finally the sales) they made life incredibly easy. Living abroad and in a remote location would have made the process very stressful but Catrina managed every aspect of the move, communicated brilliantly and dealt with some complicated issues with a level of reasurrance that made the whole deal very straight forward. I would not hesitate in using them in the future for any aspect of property management.

Thomas · 29 July 2019

★★★★★ 1/5

Google

Would give zero stars if possible the worst experience ever with this company very unprofessional ended up being stuck in a six month contract with them tiles in kitchen where a hazard and didnt get fixed washer broke again took three weeks for them to sort and i constantly had to ring and chase up the staff and put a complaint in after there contractor lied after doing the tiling job wrong and a shody job at that which the landlady wasnt happy with and they blamed us quick to take excessive amount of money but never contact you or sort problems you have been warned people!!

Kelly · 29 July 2019

★★★★★ 4/5

Google

I have let my property through Northwood from late 2010. They have always found excellent tenants who treated the property extremely well, and always ensured prompt payment of rent. I travel a lot, so I paid for a high level of service - dealing with issues as they arose, when they were not able to contact me. This was expensive, but a real boon for someone in my situation. Every time I needed help or advice they were always quick and gave good advice. I would happily use their services again.

John · 29 July 2019

★★★★★ 1/5

View Agents

Not good after care

They were proactive throughout the sale of our property but there was a few negatives that unfortunately outweighed the positives. A big selling point in relation to the property which was majorly advertised on Rightmove, Zoopla and the Northwood website etc is that the property had a state of the art BOSE sound system built in to each room of the house which we very much liked the idea of. Unbeknown to us and something were not made aware that this sound system did not work! We later got a quote which stated hundreds of pounds to get fixed which is a huge inconvenience when just moving house with costs etc. Also, on the day of moving, we had to sit outside the property for around 4 hours passed the time Northwood advised they would hand over the keys, in the street, in a van. Northwood also made me travel to York to collect as they would not drop these keys off to our new house as they claimed being short staffed on a Friday. The sale of the property was not so bad, but if you purchase a property from these guys, be sure to check everything out first. I have contacted them since in regards to the sound system and a blunt text back stated there was nothing they could do. No customer after care unfortunately.

Philip · 24 February 2018

★★★★★ 5/5

Google

Everyone I spoke to at Northwood was very helpful and professional. The team answered every question and they were able to help us with any challenges or issues we ran into.

Jenn · 30 July 2022

★★★★★ 5/5

View Agents

Recommend Northwood

We choose Northwood because they were different to any other estate agent. Catrina valued our home and advised what we could do to increase to value. Once we made a few changes the house was on the market very quickly and this process was very easy. Then we were handed to Maryanne to deal with the viewings. She was very quick to notify us and deal with our questions and looked after everything for us. If we were going to sell again this is how we would do it. Northwood is reliable knowledgeable and I would recommended to anyone.

Anthony · 7 October 2016

★★★★★ 5/5

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Excellent leve of customer service throughout the process

I can't speak highly enough of Catrina and the Northwood team in York. Having used all their services (guaranteed rent, managed property and finally the sales) they made life incredibly easy. Living abroad and in a remote location would have made the process very stressful but Catrina managed every aspect of the move, communicated brilliantly and dealt with some complicated issues with a level of reasurrance that made the whole deal very straight forward. I would not hesitate in using them in the future for any aspect of property management.

Thomas · 7 November 2015

★★★★★ 5/5

View Agents

Helpful, responsive.

I have let my property through Northwood from late 2010. They have always found excellent tenants who treated the property extremely well, and always ensured prompt payment of rent. I travel a lot, so I paid for a high level of service - dealing with issues as they arose, when they were not able to contact me. This was expensive, but a real boon for someone in my situation. Every time I needed help or advice they were always quick and gave good advice. I would happily use their services again.

John · 18 May 2015

★★★★★ 5/5

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First tIme puchaser

I have recently completed the purchase of my first property and being a complete novice in the house buying world it was of huge relief to be dealing with Northwood, the expertise and customer care that was provided was exceptional, and this was not the easiest of purchases by any stretch of the imagination. I would absolutely recommend the Northwood York team to anybody, especailly those first time purchasers who require a little support through what is a very difficult experience. I would like to pass on my thanks to the whole Northwood team.

Robert · 30 April 2015

★★★★★ 5/5

Direct reviews

As always Northwoods York are really helpful and efficient. They communicate with me well and only when there is a reason ie an update or issue needs resolving. They leave me feeling reassured about the property that I am renting out through them and I have no worries at all about their communication and care for tenants

Robin · 26 October 2022

★★★★★ 5/5

Google

Had a great experience moving house with Northwood York. All the staff were friendly and very helpful and the process was quick and easy with all the documents signed online. Would happily use them again in the future

Dirty · 7 March 2024

★★★★★ 5/5

Google

As the Senior Account Manager of Tenant Shop it has been a pleasure to work with Northwood in York. They are friendly and enthusiastic about ensuring their tenants get the best service possible which is why we work together to help them save their tenants money on their media and energy bills. The tenants that we contacted have also spoken positively about the great service they have received from Northwood in York.

Hannah · 29 July 2019

★★★★★ 1/5

Google

Aweful customer service, harrassed for rent every month, even though it was paid on time, took advantage of us

Wa · 13 April 2023

★★★★★ 5/5

Google

Me and my partner had a very enjoyable 2 year let with Northwoods York. For any perspective tenants, rest assured that if your property is managed by Northwoods you will be looked after. Big praise to the team who are all a friendly, polite bunch. They always appear happy to help or advise in any matter. The online maintenance report service is very well created, making any repairs easy to report and keep track of.

Jessica · 31 July 2016

★★★★★ 1/5

Google

Aweful customer service, harrassed for rent every month, even though it was paid on time, took advantage of us

Nigey · 1 April 2023

★★★★★ 5/5

Direct reviews

You made our stay in York stressfree

Peter · 24 September 2022

★★★★★ 5/5

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outstanding help in receiving a much needed item of post from my rented property

Maryanne assisted in receiving a much needed item of mail that had to be delivered to my rental property in York. Due to some unexpected complications in the process from the company sending the mail item, this effort from both the Micklegate branch & the tenant had to be repeated to ensure success. This effort & the service has been very much appreciated, thank you all again. Peter Riley. 30 Kyme street.

Peter · 16 April 2018