Every review we hold for the York office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDuring my tenancy, Northwood York were extremely helpful in answering any questions, sorting requests and notifying us about changes. They assisted my transition out of the property when I moved with quick email responses and helpful information. The team at Northwood are amazing. Would recommend.
Charlie · 8 August 2026
Agent replied · 22 August 2026
We greatly appreciate your kind words, Charlie. It's great to hear you felt supported throughout your tenancy and your move felt straightforward. Thank you.
★★★★★ 5/5
GoogleCompletely professional. I can only give positive feedback - quick communication, friendly and polite team, very much feels like they're "on your side," in ensuring you're supported throughout the whole administration process. It's a good sign when you're pleased to hear they'll be managing the property! Massive thank you to Danielle and the rest of the team at Northwood.
Megan · 13 March 2026
Agent replied · 13 April 2026
Thank you for your positive feedback. We look forward to our onward relationship.
★★★★★ 5/5
GoogleReally good experience buying a property from Northwood. Jon was really helpful, and went out of his way to ensure the purchase was completed. I definitely recommend them.
Catherine · 20 August 2026
Agent replied · 22 August 2026
It was a pleasure dealing with you. Thank you for recommending Northwood York!
★★★★★ 5/5
GoogleJon and team managed the rental of a property of mine in York for many years under their Guaranteed Rent Service. They took away all the hassle and I didn't have to worry about voids etc. When I decided to sell the property, Northwood handled the sale and again it was a stress free experience.
Marshy · 22 December 2025
Agent replied · 22 December 2025
Thank you for your kind words. It was a pleasure to be able to help you over the years. You know where we are if you need anything in future, and wishing you a Merry Christmas. The Northwood Team
★★★★★ 5/5
GoogleThanks to Danielle and Will and all the team at Northwood for providing a professional friendly and very efficient service in arranging the updating of our rental property with them ready in time for the new tenancy.
Steve · 30 March 2026
Agent replied · 13 April 2026
Thank you Steve.
★★★★★ 5/5
GoogleNorthwood handled the rental of my property in York and then the sale when I decided that it was the right time to do this.
A professional approach at all stages, looking after the property as a rental and then keeping me informed of viewings and offers, and supporting the process every step of the way.
Committed to you; highly recommended.
Lesley · 1 August 2026
Agent replied · 22 August 2026
We're absolutely thrilled to have supported you throughout both the rental and sale of your property with a professional and committed approach. Thank you for your high recommendation.
★★★★★ 5/5
GoogleI had a great experience with John and the team at Northwood York
Will · 22 July 2026
Agent replied · 22 August 2026
Thank you Will
★★★★★ 5/5
GoogleI recently rented through Northwood, and they were really responsive and helpful whenever I needed them. I would highly recommend! Thank you to Will who was always happy to help and responded promptly :)
Kassius11 · 8 December 2025
Agent replied · 22 December 2025
Dear Kassius11, Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with Northwood and that Will provided you with prompt and helpful service. We appreciate your recommendation and look forward to assisting you again in the future. Best wishes, The Northwood Team
★★★★★ 5/5
GoogleI had a great experience with Northwood York. The team was professional, friendly, and always quick to respond to any queries. They made the whole process smooth and hassle-free, keeping me informed every step of the way. Their attention to detail and commitment to excellent customer service really stood out. I would highly recommend Northwood York to anyone looking for reliable and efficient property services!
Md · 6 April 2026
Agent replied · 13 April 2026
We are glad to hear about your positive experience. Thank you.
★★★★★ 5/5
GoogleNorthwood Agency is one of the professional and responsive agencies in York. I had a great experience working with them. They are more than just an agency; they are extremely helpful and supportive. I rented a flat from them 7 months ago, and during this time, I experienced nothing but help and kindness. I wholeheartedly recommend them.
Sahar · 7 March 2024
Agent replied · 28 October 2023
Sahar, that's lovely, thanks so much for letting us know. Kind regards, Chris
★★★★★ 5/5
GoogleI had a great experience selling my house with Northwood Estate Agents in York. The team was professional, responsive, and kept me well informed throughout the entire process. The sale was handled smoothly from start to finish. Highly recommended.
Leanne · 13 February 2026
Agent replied · 13 April 2026
Hi Leanne, We are so happy you had a great experience! Thank you for recommending our professional team and smooth process.
★★★★★ 5/5
GoogleSo far so good.
Agents were quick to get things done and communication from them definitely deserves 5 stars, I need to express how smooth and stress free everything was from their side too.
House was exactly as described no hidden horrors, so far everything has been honest and we are enjoying our tenancy.
We have had a bad experience in the past which has made us very hopeful about this company, having not noticed a single red flag yet.
Hopefully there are no issues to come and if we choose to leave, hopefully that procedure will be as smooth as the move-in.
5 stars so far for Northwood!
Lewis · 14 January 2024
★★★★★ 5/5
GoogleGreat property and a fantastic landlord. We had a great drama free tenancy and we would recommend Northwood to anyone wishing to rent a property. Thank you for a great stay. David
David · 13 March 2026
Agent replied · 13 April 2026
Thank you for your kind words. It was a pleasure having you as a Tenant.
★★★★★ 5/5
GoogleSmooth, responsive and competent throughout the buying process.
Louis · 19 August 2026
Agent replied · 22 August 2026
Hi Louis, Thank you for the review. It was a pleasure dealing with you.
★★★★★ 5/5
GoogleWe have used Northwood several times both in the purchase of, and the sale of property around York. They have a very experienced and professional team, who’ve always been incredibly efficient and helpful. I wouldn’t hesitate to recommend them highly.
Iain · 8 December 2025
Agent replied · 22 December 2025
Dear Iain, Thank you for your wonderful review! We’re delighted to hear about your positive experiences with our team at Northwood. Your recommendations mean a lot to us, and we’re committed to providing exceptional service for all our clients. If you need any assistance in the future, please don't hesitate to reach out. Best regards, The Northwood Team
★★★★★ 5/5
GoogleReally good experience on the buyer end. Northwood, and Jon in particular, were so helpful and responsive and took care of the property while waiting for everything to complete. Thanks
Sarah · 13 January 2026
Agent replied · 13 April 2026
Your review is appreciated! Delighted Jon and our team provided helpful, responsive service throughout your buying experience.
★★★★★ 5/5
GoogleThanks to Danielle from Northwood York this afternoon. She was both really knowledgeable and extremely helpful today. We ended up with a couple of viewings and feeling more optimistic and educated to the ins and outs of renting in this difficult situation in York at the moment. Thanks for your time, professionalism and patience.
Ruth · 30 July 2022
Agent replied · 30 July 2023
Ruth, Thanks for your kind feedback. Its a really tough market for tenants just at the moment with the demand we are experiencing in York. We can't provide a property for every tenant we meet but if we've been able to provide some useful advice and help how you feel about things I'm delighted and I know Danielle will be too. Thanks again, Chris
★★★★★ 5/5
GoogleWe have had a great response from Northwood. Danielle was very helpful, polite and patient with us, considering we don't live in York yet and were looking for a property viewing online. Our circumstances changed from our end due to the current situation, but this lady was super professional. I strongly recommend this company for their fantastic service.PositiveProfessionalism
Xhealma · 27 August 2021
Agent replied
Thankyou for your lovely review and kind comments about Danielle-all part of the service but is is nice to be appreciated.
★★★★★ 5/5
GoogleRecently rented out a property with Northwoods and they have been really helpful with all aspects.
Kirstie · 13 March 2026
Agent replied · 13 April 2026
Thank you for your kind words Kirstie.
★★★★★ 5/5
Direct reviewsHaving dealt with numerous different letting agents from York during my search Jonathan was by far the friendliest and most helpful of them all. I (like many people I???m sure) have been struggling to find a property that will except a dog and after enquiring about one which turned out to be no longer available he of his own accord went away and contacted land lords of their other properties to see if they would consider pets and rang me back with an alternative property. On top of that as I???m currently based 1 1/2 hours away I was struggling to view during normal office hours around work so he even offered to do an out of hours viewing for me. Absolutely first class customer service and a credit to Northwood
Nicola · 25 March 2022
★★★★★ 5/5
Direct reviewsI am writing this review today to express just how pleased we were with the service provided by Northwood York, but more so, the exceptional service we received from Lettings Coordinator Donna Barnes. Donna was such a breath of fresh air for myself and my family, and she made the entire process from start to finish so smooth and stress-free. She was always so professional in her responses, and the timing of her responses, which eased my mind so much. Donna was kind, compassionate and selfless towards us, and I think her being a mum herself, allowed her to put herself in my shoes with certain situations. She was always willing to listen and give feedback, and we appreciated her so much. Whomever has the pleasure of getting Donna as their Lettings Coordinator after us, will definitely be pleased with what she brings to the table. We will miss doing business with you Donna, and we wish you and Northwood York nothing but continuous success now and into the near future. With gratitude, Antonia, Shane & kids.
Antonia · 10 November 2021
★★★★★ 5/5
Direct reviewsKaris was very pleasant and helpful. She answered all our questions with a smile and such patience we haven't seen in a while. Even after the viewing she offered to drive us to our next stop in her car and we chatted all through the trip. She has outstanding customer service skills. Summary is that she went above and beyond to make us happy. Thanks again Karis...weldone!
John · 11 January 2023
★★★★★ 5/5
Direct reviewsAs a first time landlord Chris and his team guided me expertly through the letting process. When queries have arisen with tenants I have always referred back to Northwood as their experience and professionalism have been invaluable to me. I would throughly recommend Northwood if you are looking to let a property.
Jane · 6 February 2024
★★★★★ 5/5
allAgentsHelpful, communicative and
I've been very happy with the service I've experienced from Northwood York. All the staff have been helpful, professional, and friendly.
Catherine was very helpful when I was arranging the end of my tendency. Throughout my tendency. Geraldine has been very communicative regarding inspections and would ensure I was aware of her visits by texting as well as emailing.
When I was viewing the property and when prospective tenants came to view the property while I was living there, Donna was always incredibly friendly. This made what are often quite awkward encounters very comfortable.
Lizzy · 30 October 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.