Trusted Agent profile · Worcester · Worcestershire
Verified
★★★★★
1,144 reviews across 3 platforms
46 Barbourne Road, Worcester, Worcestershire, WR1 1HU
Part of Nicol & Co, see every office.
Nicol & Co's office in Worcester, Worcestershire, at 46 Barbourne Road, is rated 4.9 out of 5 across 1,144 reviews on three platforms, including 788 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Nicol & Co won in 2026.
788
Reviews on Google
This office
210
Reviews on Facebook
Business-wide
146
Reviews on The Trusted Agent
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nathan, Jo, Tom and Nigel have all been fantastic. From the start of the process I felt confident that they would do a great job and they have always been ...Read all 57 from sellers
Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy ...Read all 57 from buyers
We have bought/sold and more recently rented out property through Nicol and Co. They are without exception brilliant at what they do. Having had such a great ...Read all 6 from landlords
Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ...Read all 8 from tenants
You won’t find a group of people more in love with Worcestershire than the ladies and gents at Nicol & Co. This beautiful county has everything. Fantastic connections by road and rail, outstanding schools great local sporting venues, culture and entertainment set amongst rolling hills, stunning panoramas and loveable, quaint towns and villages aplenty. We live here, we love here, and every member of our team wants to help you do the same. Matt Nicol established Nicol & Co. Estate Agents in 2009 as a one-man band operating from a small office in Droitwich Spa. His vision was to change the way estate agency was done in Worcestershire; bringing integrity and transparency to an industry that people made jokes about. He is still dedicated to providing the most remarkable service.
The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Worcester office, from every platform, shown as written. First names only.
5/5
GoogleWe couldn't have asked for a better estate agent. Heather (New Homes Team) was exceptional - great communication, very flexible and made the process of viewing properties very easy. I highly reccomend.
Hi Sam, thank you for your 5* review and your high recommendation. It's great to hear that Heather was exceptional, provided great communication and made the process of viewing a property very easy. Thanks again!
5/5
GoogleFantastic customer service and support from Robin at valuation to Rachael at Sales progression. Helped me through each step. Happy to answer any question I had and made me feel a big part of the sale, providing information along the way to keep me upto date. Can’t recommend highly enough. This was only a house sale, however I did purchase the same house from Nicol & Co over 5 years ago.
5/5
The Trusted Agentexcellent estate agent
Leanne has been an absolute diamond! she has not only been professional at all times but has helped me get through a truly difficult and emotional sale . i really cant praise her or thank her enough .
5/5
GoogleExcellent service. Professional at all times. Leanne kept us up to date at all times with the progress of our purchase. Queries were dealt with quickly and efficiently. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism
2/5
GoogleWe dealt with Nicol & Co twice. The first time was a few years ago when we were looking at a rental property near Worcester. The lady that showed us around knew very little about the house and didn't seem very interested. That being said, we often experienced a lack of interest from estate agents because (prospective) tenants are usually not a priority. A few months ago, however, we were looking at a property for sale and I was actually pretty excited, given the positive reviews Nicol & Co has. Unfortunately, it was extremely disappointing. The lady that welcomed us at the property was friendly but she didn't know anything about the house at all. She read out a few facts from a questionnaire the owners had filled out and then she left us to look around by ourselves. I didn't mind too much, being able to explore the house by ourselves had it's advantages too. However, she couldn't answer any of the questions that had popped up. She made a note and said someone would get in touch to let us know but that never happened. The worst part was, that we made it very clear we were looking for a house with either an attic or a cellar because we needed storage. We asked to see the cellar and she said there was no cellar. I thought I must have gotten it wrong then, surely she would know. When we left she gave us a brochure with a floorplan, which showed a cellar. We didn't notice until we got home but it was quite annoying. We then received a few calls from Nicol & Co to rate their service etc but whenever I mentioned the questions that remained unanswered or the issue wirh the cellar - no one responded or asked us if we would like to arrange a second viewing. A few weeks later the property price was dropped and we purchased a different property not too long after. Honestly, based on my experience I would not trust Nicol & Co to sell my house. It didn't seem like they made an effort to sell this particular house at least. On the bright side, everyone we dealt with was very friendly.
5/5
GoogleNicol & Co were really helpful and friendly throughout purchasing our first house. Tom and Leanne made sure the process was easy and kept us informed and up to date. Thanks team!
5/5
GoogleThe guys at Nicol & Co were amazing from start to finish, always on hand to answer any questions & constant updates were sent to us. Couldn’t be happier with the service & would definitely recommend.
Hi James, thank you for leaving us a lovely 5* review. We are delighted the team were able to assist with your transaction and that you are happy with the service received. Thank you for recommending us to others and we hope to be able to assist again in the future
5/5
GoogleAll of the team at Nicol & Co were amazing, no matter who you spoke too everyone was happy to help and the whole sales process felt really easy and as stress free as could be.
Hi Chloe, thank you for your 5* review and amazing comments. We're glad you had a stress free experience and you were eased through the sales process with everyone happy to help!
5/5
FacebookGreat services, best agent in town. Will defo recommend to my friends and family in future. Smooth purchase. I am happy with my new home. Million thanks to Leanne Fletcher.
5/5
GoogleExcellent communication throughout the whole process of selling my property. In particular a special thanks to Leanne who kept us fully informed with regular updates throughout which helped with the natural anxiety involved in selling a property
5/5
The Trusted AgentLeane and the team at nicol and Co made the process of buying our first home a very pleasent experience. Nothing was to much trouble and problems where soon solved . I would recommend them to any one
5/5
GoogleNicol & Co are very Professional in their service. We just moved to new house this week. The Lettings Specialist, (Yuri Kohno), has done a very good job for us. Thanks to the entire team.PositiveResponsiveness, Quality, Professionalism, Value
Hello Satheesh, thank you for the 5* review for Yuri and the Lettings team. Glad we could be of assistance and hopefully we can help again in the future
5/5
GoogleNicol and co made our move to Worcester easy and stress free. Leanne was brilliant throughout, communication was quick and simple and she was always happy to answer any of our mundane questions.
5/5
GoogleCurrently looking at properties with the help of Gemma Welch. She has been fantastic. An offer is currently on offer, without her help i would have been lost. Thank you Gemma, fingers crossed
5/5
The Trusted AgentExcellent, friendly service
Nicol and co sold my house in an afternoon! Their service has been excellent and they have been able to assist me with other issues such as financial advice, surveyors and solicitors. I have had multiple problems with my move and they have been supportive, positive and helpful throughout. I can't recommend them enough!
Hi Laura, Thank you for taking the time to write this review, its great to hear that we were able to help with all aspects of your move and thank for the recommendation. Best wishes,
5/5
The Trusted AgentNicol & Co offered good advice and did all they could do progress the transaction
In my recent purchase of a residential property throughout the process, from the initial and subsequent viewings and then during the stages of negotiation through to completion, I found Nigel, Tom and Nathan very helpful. They did all they could to advise me and ensure that there were no barriers to a speedy transaction.
Hi Bryan, We really appreciate you taking the time to write a review about the company. Best wishes,
5/5
GoogleAlex Bennett was wonderful in finding exactly the right property for me. She was very professional, helpful, patient with a great knowledge of the property market. Thank you very much Alex for all your assistance.
5/5
GoogleLeanne and her team were very helpful and professional throughout the process of buying a house from one of their clients. They offered us ots of advice as first time buyers, I would definitely recommend.
5/5
GoogleDan was very thorough and made some accurate and intelligent observations and recommendations to us regarding the sale of our property. I wouldn't hesitate to get in contact with him again should the need arise.
5/5
GoogleI’ve been so impressed with the professional buying experience through Nicol & Co. The communication has been consistent from Kat & the team and the service has been excellent. Thank you for all your efforts!
Hi Lucy, thank you for your 5* review for Lara and our Worcester office. We hope all goes well with your property purchase and you enjoy your new home
5/5
GoogleOur experience with Nicol and Co is as purchasers. From making our offer with Zoe to chasing and finalising our purchase with Leanne. Everyone was very helpful and professional and really couldn't do more. The final purchasers gift hamper on day of completion was also a very nice touch and very useful. We would not hesitate to recommend Nicol and Co to everyone and will be sure to use them again in the future.PositiveResponsiveness, Professionalism
5/5
GoogleLeanne was excellent and gave a personal and efficient service. She progressed our purchase efficiently and professionally keeping us up dated every week. Nice to be cared about. Would recommend this company.
5/5
GoogleVery pleased with the service we received from Nicol and Co during the purchase of a flat. Tom facilitated the negotiation between the seller and ourselves professionally and Leanne then managed the sale process with regular pro-active communication to all parties throughout the transaction. Leanne also consistently responded quickly and positively to all communications and requests that we made, including getting access to the property when we needed it and arranging for utility meter readings to be taken. Their responsiveness and good communication skills were very important to delivering this sale which was complicated by the fact that we were overseas with a significant time difference throughout much of the process. Well done and thanks.
5/5
GoogleWe have been impressed with the service provided by all at Nicol & Co of Worcester. Everyone we have dealt with, either over the phone or in the office has been pleasant, courteous and efficient. A special mention must go to Leanne Fletcher. She has been consistently professional and reliable throughout the process of selling our property whilst maintaining a friendly and approachable manner. She kept us regularly informed and updated by phone and email. She was very effective in dealing with everyone in the chain and was particularly proactive in communicating with all the other professional agencies involved.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
57 reviews from sellers, rated 4.9 out of 5 on average. For example, Sophie wrote: "Nathan, Jo, Tom and Nigel have all been fantastic. From the start of the process I felt confident that they would do a great job and they have always been ..."
57 reviews from buyers, rated 4.9 out of 5 on average. For example, Rosie wrote: "Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy ..."
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Penny wrote: "We have bought/sold and more recently rented out property through Nicol and Co. They are without exception brilliant at what they do. Having had such a great ..."
8 reviews from tenants, rated 4.0 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."
Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum; Nicol & Co, Malvern won Gold.
Tell us what you need and we'll pass your enquiry to Nicol & Co Worcester and up to three other top-rated agents near Worcester.
