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Nicol & Co Worcester reviews

★★★★★ Excellent

1,144 reviews across 3 platforms

46 Barbourne Road, Worcester, Worcestershire, WR1 1HU

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Nicol & Co's office in Worcester, Worcestershire, at 46 Barbourne Road, is rated 4.9 out of 5 across 1,144 reviews on three platforms, including 788 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Nicol & Co won in 2026.

Google logo

4.9 / 5

788

Reviews on Google

This office

Facebook logo

4.8 / 5

210

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

146

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Nicol & Co Worcester

You won’t find a group of people more in love with Worcestershire than the ladies and gents at Nicol & Co. This beautiful county has everything. Fantastic connections by road and rail, outstanding schools great local sporting venues, culture and entertainment set amongst rolling hills, stunning panoramas and loveable, quaint towns and villages aplenty. We live here, we love here, and every member of our team wants to help you do the same. Matt Nicol established Nicol & Co. Estate Agents in 2009 as a one-man band operating from a small office in Droitwich Spa. His vision was to change the way estate agency was done in Worcestershire; bringing integrity and transparency to an industry that people made jokes about. He is still dedicated to providing the most remarkable service.

Awards

The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Worcester office, from every platform, shown as written. First names only.

5/5

Facebook

It’s good to see an agent out there who is still working and giving advice. Thanks to Dan for putting me in touch with Jo at Whiteoak mortgages , who in turn has been really helpful.

Tom · 26 April 2020

5/5

Facebook

It’s good to see an agent out there who is still working and giving advice. Thanks to Dan for putting me in touch with Jo at Whiteoak mortgages , who in turn has been really helpful.

Tom · 26 April 2020

5/5

The Trusted Agent
Buyer

Leanne has been the driving force behind my rental property purchase.

She has provided the impetus to keep the process moving forwards and has always kept me in the loop with her excellent communication skills when the presence of the solicitors has been sadly lacking. Thank you Leanne for your invaluable help!

Claire · 5 January 2017

5/5

The Trusted Agent
Seller

Leanne Fletcher

I dealt with Leanne of Nicol and Co with the sale of my late mother's house. She was always friendly, polite, extremely efficient and always kept me informed as to the various stages of the sale. by either phone or e-mail.

Karen · 29 November 2016

5/5

Google

Until now I've always found estate agents to be pretty much the same, lots of optimistic promises while pitching for the business, then pretty indifferent performance once I was hooked in. Nicol and Co are different, that initial bright start stayed right the way through the process, from contracting, to preparing the sales collateral, to viewings, to managing the buyers' offers and to sale progression. The whole team were great, but I'll specifically name check Tom for getting us onto the market so effectively in difficult times just after peak-covid, and Leanne for coordinating and driving the sale through to completion so effectively when, to be candid, solicitors sometimes seemed to have no sense of urgency or inclination to communicate at all. I've ticked "Good Value", while Nicol and Co probably aren't the cheapest estate agent in Worcester the quality of the service more than compensates, and why would I risk skimping on a budget estate agent when selling what is probably my most valuable asset?

Ian · 29 April 2021

5/5

Google

I wish there were more stars to add for this review! You are totally amazing ... found me the right house and then worked with me through the most painful 4 month process .. not once did any of you lose your tempers or your optimism that it would all work out and that we would eventually be able to move ... I have to say I miss the multiple daily phone calls and emails from your team ... A special thank you though to Odette ....

Sue · 29 April 2021

5/5

Google

From 1st contact to wrapping up the sale all the Nicol & Co staff were 1st rate. Making everything clear and understandable, they kept me informed the whole way and were great at keeping everything moving as both parties wanted a quick sale. Their recommended partner solicitors MFG were also very good.

Will · 26 March 2020

Agent replied

Thank you so much for your positive feedback, it is great to hear that you are so pleased with the service provided.

5/5

Facebook

We recently bought locally, whilst the property wasn’t marketed/sold by Nicol & Co, Daniel Westwood was happy to offer some advice and guidance during this unprecedented time which settled our anxieties prior to buying. Highly recommended!

Martyn · 21 March 2020

5/5

Google

We found Tom from Nicol and Co. very professional and helpful, as well as being responsive to our emails and understanding of us being shift workers - he also managed to get our property sold within a couple of weeks of being on the market! Full of good ideas and suggestions as to how to make the property more sellable. Once our property was sold, we found Nicol and Co to still continue being helpful in giving us regular updates from our buyer's solicitors, as well as updates from the chain. All very friendly and approachable, and happy to explain everything to first time sellers! Would highly recommend and, if needed, will definitely be using them again.

Bethany · 24 February 2021

5/5

Facebook

We have recently sold and purchased property with Nicol & Co, our contact Jessica was very professional and helpful in keeping us up to date at all stages. Excellent serve all round.

Lesley · 23 February 2021

5/5

Facebook

We are in the process of buying a new house via Nicol & Co and their customer service has been faultless. Both Jasmine & Hannah have been so very helpful. I can't recommend them enough!

Stuart · 5 January 2023

Agent replied · 4 July 2023

I came in a skeptic, but with the price point of $1,500 I made a profit of $19,350. The result has been the feedback from pros and customers has been amazing in terms of profits and the customer service is one of best departments I’ve ever dealt with, and have referred 2 customers who are also very happy .This is a reputable bitcoin Investment Platform to invest in, You can contact. Mrs Helen to earn... Email:helenwayne267@gmail.comWhatsApp:+1 (740) 621-5496

5/5

Google

Massive thanks to Leanne and all in the Nicol and Co team for all the help and advice they gave throughout our house purchase. Great communication right from the offer being accepted through to completion.

Matthew · 26 March 2020

5/5

Google

Leanne went over and above to get our house sale through with the difficulties encountered. We were really pleased with how Nicol and Co went about marketing our property and the aftersale care was excellent.

Rachael · 26 March 2020

5/5

Facebook

We found Tom from Nicol and Co. very professional and helpful, as well as being responsive to our emails and understanding of us being shift workers - he also managed to get our property sold within a couple of weeks of being on the market! Full of good ideas and suggestions as to how to make the property more sellable. Once our property was sold, we found Leanne to be just as helpful in giving us regular updates from our buyer's solicitors, as well as updates from the chain. All very friendly and approachable, and happy to explain everything to first time sellers! Would highly recommend and, if needed, will definitely be using them again.

Bethany · 29 January 2021

5/5

Facebook

We recently bought our house marketed by Nicol & Co. we were extremely impressed from start to finish. The staff are very friendly and helpful and responsive and go the extra mile from Zoe coming in on her day off to show us round to Leanne who rang us every week with an update and was proactive in getting responses from all involved. Hopefully we won't be moving again any time soon but if we were would definitely choose this estate agent.

Bryher · 25 January 2021

5/5

Facebook

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Cris · 14 January 2021

5/5

Facebook

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Evans · 13 January 2021

5/5

Google

From 1st contact to wrapping up the sale all the Nicol & Co staff were 1st rate. Making everything clear and understandable, they kept me informed the whole way and were great at keeping everything moving as both parties wanted a quick sale. Their recommended partner solicitors MFG were also very good.

Will · 20 September 2019

Agent replied · 19 September 2023

Thank you so much for your positive feedback, it is great to hear that you are so pleased with the service provided.

5/5

Google

What a fantastic team, it has been a long time since we have moved and they have made the process a lot easier, very professional and friendly

Amanda · 20 August 2023

Agent replied · 19 September 2023

Hi Amanda, thank you for your 5* review and great review of our Worcester team. They're always happy to help.

5/5

Facebook

I want to use your service after 2 days of research. But I'm not sure whether your service is suitable for the product we are selling or not, so I hope you reply. Because my profile is blocked from sending messages actively , please contact me via the link below: https://m.me/212900892087090?MxhUneS0KL

Naomi · 16 February 2024

5/5

The Trusted Agent
Tenant

Excellent Service

Rhiannon was keen and eager to get us up and running with our first home and was supportive all the way through and always found a solution to any problems along the way! I'd happily recommend her to anyone

JS · 5 December 2016

5/5

Facebook

I’ll start by saying my experience with estate agents have been dire, so when my husband and I started the process of looking for a new property it wasn’t something we were very excited for. Fast forward to contacting Nicol & Co, I was put in touch with a very friendly lady, Jasmine. When we hang up I thought to myself that was really refreshing, I wasn’t asked “what’s our position?” Or “do you have proof of funds?”.Instead I was asked what were we looking for, what areas were of interest and how she could help.Jasmine then made me aware of other properties she had on her books that matched our needs and if it was something we were interested in, she could book a viewing for those too. Not knowing Worcester, having someone so enthusiastic and willing to help, with the customer service of an angel I was so excited to finally have a positive experience.We have found our dream property, purely because of Jasmine and we couldn’t be more thankful. I’ve had very little to deal with the other team, but one thing I can say is that the phone is always answered without having to wait and by someone friendly, who is always able to answer my question or come back to me promptly with the answer. Nicol & Co (Jasmine) thank you for restoring my faith in estate agents and I will be sure to only deal with you again.

Lisa · 11 November 2020

5/5

Google

Bought my first house 6 months ago. Brilliant service throughout the process, Dan Westwood was key with keeping me up to date and making sure everything ran smoothly. Highly recommend.

Matt · 29 April 2021

5/5

Facebook

Professional from start to finish.From Erica's initial valuation, followed by state of the art marketing and, Hannah's 'at least' weekly updates, through to completion. A first class service.Many thanks to the whole team at Malvern branch.

Trace · 15 October 2022

Agent replied · 4 July 2023

I came in a skeptic, but with the price point of $1,500 I made a profit of $19,350. The result has been the feedback from pros and customers has been amazing in terms of profits and the customer service is one of best departments I’ve ever dealt with, and have referred 2 customers who are also very happy .This is a reputable bitcoin Investment Platform to invest in, You can contact. Mrs Helen to earn... Email:helenwayne267@gmail.comWhatsApp:+1 (740) 621-5496

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Questions about Nicol & Co Worcester

What do sellers say about Nicol & Co Worcester?

57 reviews from sellers, rated 4.9 out of 5 on average. For example, Sophie wrote: "Nathan, Jo, Tom and Nigel have all been fantastic. From the start of the process I felt confident that they would do a great job and they have always been ..."

What do buyers say about Nicol & Co Worcester?

57 reviews from buyers, rated 4.9 out of 5 on average. For example, Rosie wrote: "Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy ..."

What do landlords say about Nicol & Co Worcester?

6 reviews from landlords, rated 5.0 out of 5 on average. For example, Penny wrote: "We have bought/sold and more recently rented out property through Nicol and Co. They are without exception brilliant at what they do. Having had such a great ..."

What do tenants say about Nicol & Co Worcester?

8 reviews from tenants, rated 4.0 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."

Has Nicol & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum; Nicol & Co, Malvern won Gold.

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Tell us what you need and we'll pass your enquiry to Nicol & Co Worcester and up to three other top-rated agents near Worcester.

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