Trusted Agent profile · Worcester · Worcestershire

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Nicol & Co Worcester reviews

★★★★★ Excellent

1,144 reviews across 3 platforms

46 Barbourne Road, Worcester, Worcestershire, WR1 1HU

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Nicol & Co's office in Worcester, Worcestershire, at 46 Barbourne Road, is rated 4.9 out of 5 across 1,144 reviews on three platforms, including 788 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Nicol & Co won in 2026.

Google logo

4.9 / 5

788

Reviews on Google

This office

Facebook logo

4.8 / 5

210

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

146

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Nicol & Co Worcester

You won’t find a group of people more in love with Worcestershire than the ladies and gents at Nicol & Co. This beautiful county has everything. Fantastic connections by road and rail, outstanding schools great local sporting venues, culture and entertainment set amongst rolling hills, stunning panoramas and loveable, quaint towns and villages aplenty. We live here, we love here, and every member of our team wants to help you do the same. Matt Nicol established Nicol & Co. Estate Agents in 2009 as a one-man band operating from a small office in Droitwich Spa. His vision was to change the way estate agency was done in Worcestershire; bringing integrity and transparency to an industry that people made jokes about. He is still dedicated to providing the most remarkable service.

Awards

The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Worcester office, from every platform, shown as written. First names only.

5/5

Google

Thank you both Luke and Hannah for all the help and hard work put in to see the purchase of house and land. Could not have asked for anything better. Loved the professionalism, communication and responsiveness. Definitely deserves 5* and more each! Thank you.PositiveProfessionalism

Shekhar · 27 May 2022

Agent replied · 26 May 2024

Hi Shekhar, thank you for the lovely 5* review for our team, especially Luke & Hannah they will be thrilled to read your comments. We are so pleased that your transaction exceeded your expectations and thanks again for your review

5/5

Google

Nicol & Co have a very professional procedure in place to handle property sales. All of their staff's communication throughout the marketing and sales process is fantastic. I'd like to give particular thanks to Leanne for her helpfulness and diligence!

Ros · 20 September 2019

5/5

Google

Both Erica and Leanne were very supportive during the process of purchasing my first house, with constant updates and a very professional yet friendly attitude. They made a somewhat stressful ordeal very easy!PositiveResponsiveness, Professionalism

Callum · 11 June 2021

5/5

Google

Very good experience dealing with everyone at Nicol & Co Worcester, from being shown around properties to the buying process :)

Tom · 5 April 2024

Agent replied · 8 April 2024

Hi Tom, thank you for your 5* review of our Worcester team and your fantastic comments. It's great to hear you've had a very good experience with the team - they're always happy to help!

5/5

The Trusted Agent
Seller

House Sale

Very professional level of service from all involved. House sold within a week and sale went through smoothly and quickly. Estate Agents get a bad press in general but this whole experience has changed my outlook. Special thanks to Jo Black and Nigel White for their help, advice, dedication and for making this whole process easy and stress free.

Sam · 7 June 2016

Agent replied · 7 November 2016

Hi Sam, We really appreciate you taking the time to write this review and we are glad to have been able to make the process run smoothly and quickly for you. Best wishes,

5/5

Facebook

Excellent, service from Matt Bennett and the rest of the team. Straight talking and excellent advice. Felt like they cared which really helps when you’re going through such a stressful time. Honestly couldn’t recommend them enough, thank you so much.

Paul · 15 April 2019

5/5

Google

We purchased through Nicol & Co, Leanne was amazing at every stage. The chain was quite complex and tricky at times but in the end thanks to Leanne's hard work and excellent communication we ended up in our dream home.

Julie · 27 March 2019

5/5

Google

My experience with Nicol & Co has been seamless, Henry the agent i've been dealing with has gone above and beyond to make the process quick and efficient. Id highly recommend Henry and Nicol & Co for lettings. 10/10

Andrew · 20 September 2019

5/5

Facebook

Whilst our moving process was not plain sailing (they never are!) Nicol & Co took so much of the stress away. They worked so hard to get us our dream property, communicated weekly and chased solicitors on our behalf. Would thoroughly recommend.

Jess · 28 June 2022

Agent replied · 4 July 2023

I came in a skeptic, but with the price point of $1,500 I made a profit of $19,350. The result has been the feedback from pros and customers has been amazing in terms of profits and the customer service is one of best departments I’ve ever dealt with, and have referred 2 customers who are also very happy .This is a reputable bitcoin Investment Platform to invest in, You can contact. Mrs Helen to earn... Email:helenwayne267@gmail.comWhatsApp:+1 (740) 621-5496

5/5

Google

Thank you to Nicol & Co for their amazing service when dealing with the sale of our Mother’s house. All the staff that we dealt with were very professional, efficient and friendly and we have no hesitation in recommending them.

Lorraine · 19 September 2022

Agent replied

Hi Lorraine, thank you for your 5* review and for your recommendation. We're really pleased you had an amazing service throughout and the team were professional, efficient and friendly.

5/5

Facebook

5 stars As a first time buyer Nicol and Co were so easy to deal with. Matt Bennett was great all the way and kept me up to date and in to view properties when I wanted too. Highly recommend!

Amy · 28 November 2018

5/5

Google

My partner and I recently bought a house through Nicol & Co, and from the very start, they have been excellent. It was very easy to book a viewing, the listing was extremely professional and the communication was very good. For the purchase, we have had close contact with Leanne. She has been an absolute star throughout the entire experience. She kept us updated at all times, and really made a huge effort to keep everybody happy (despite differences of opinions). Even when we had enquiries about how to deal with our current accommodation, she was more than happy to assist us to make the whole process less stressful. In general, she is also very kind and approachable. I'm so glad that she was working with us. Thank you to everybody at Nicol & Co. :)PositiveResponsiveness, Quality, Professionalism

Jemma · 14 July 2021

5/5

Google

We found Tom from Nicol and Co. very professional and helpful, as well as being responsive to our emails and understanding of us being shift workers - he also managed to get our property sold within a couple of weeks of being on the market! Full of good ideas and suggestions as to how to make the property more sellable. Once our property was sold, we found Nicol and Co to still continue being helpful in giving us regular updates from our buyer's solicitors, as well as updates from the chain. All very friendly and approachable, and happy to explain everything to first time sellers! Would highly recommend and, if needed, will definitely be using them again.PositiveResponsiveness, Quality, Professionalism

Bethany · 11 July 2021

5/5

The Trusted Agent
Seller

Superb service

Our house was listed for the right price. The photos were excellent and we found a buyer within a week and achieved 99% of the asking price. Between this point and completion, all of the staff at Nicol and Co were easy to get hold of, friendly and answered any queries. I would definitely recommend Nicol and Co

Marco · 28 June 2016

Agent replied · 7 November 2016

Hi Marco, We really appreciate you taking the time to write a review and thanks for the recommendation. Best wishes,

5/5

Google

Great service throughout the house big process, especially the wonderful wonderful Leanne for constantly pushing things forward and updating me. Also huge thanks to Dominique for choosing a property she knew would be perfect for me. Cannot recommend enough!!

Clare · 27 March 2019

5/5

Google

Leanne was fantastic at communicating with both solicitors to make sure the process went as smoothly as possible. Nicol and Co achieved the top end of the estimate they said my property was worth. I would highly recommend them.

Sarah · 27 March 2019

5/5

Google

Selling a house in the middle of a pandemic was probably not the best timing; my house went on the market a day or two after lockdown. Despite this, Robin worked tirelessly each day to organise many virtual viewings, resulting in a fairly quick sale above the asking price. What should’ve been a stressful experience really wasn’t. Following this, Evie dealt with the endless calls to solicitors and went above and beyond to get me the exchange and completion date I wanted so that I could move in the summer holidays. Leanne also deserves a mention - helping get over the final few hurdles to exchange contracts. I’m fairly certain I speak for both myself and the buyers when I say that they deserve a full 5 stars for being so professional and responsive at all times. Despite the challenges of COVID, they have been accessible each day and kept me in the loop with any developments swiftly. Hopefully I won’t be moving or selling again any time soon, but if I do I would certainly be using them again. Thank you Nicol and Co!PositiveResponsiveness, Professionalism

Claire · 15 June 2021

5/5

Google

Professional & friendly team, always very helpful and informative. Leanne has been great in progressing our sale & kept us in the loop during the entire process. Would definitely recommend Nicol & Co.

Kira · 27 March 2021

5/5

Google

Recently collected my keys to move into my new property honestly they have made this so easy and stress free for me ; especially before Christmas and during the pandemic, everyone was done professionally and safely and put my mind to ease with everything going on at the moment , very friendly and lovely staff, I personally got the pleasure to be in direct contact with Yuri and he really made it possible for things to be sorted quickly and efficiently and sorted before Christmas , couldn’t be anymore happier.PositiveProfessionalism

Natasha · 8 June 2021

4/5

Google

Despite an initial hiccup we managed with the help of Nicol and Co. to buy a new house to add to our small rental portfolio. Leanne Fletcher and her colleagues acted professionally throughout the protracted negotiations with our lenders, by reassuring the Vendor, so that he was aware of our progress and that we were genuine and serious about the purchase. We would recommend them to anyone buying or selling property in Worcester and have already listed an apartment with them to sell for another family member.PositiveResponsiveness, Quality, Professionalism

Peter · 31 May 2021

5/5

The Trusted Agent
Buyer

Fantastic, friendly service

The team at Nicol were all fantastic! Leanne did an excellent job chasing our sale through and always made sure we were kept in the loop. Efficient and professional, she was always on had to help answer any queries. Thanks Leanne!

Katrina · 13 April 2017

5/5

Google

Fantastic customer service and support from Robin at valuation to Rachael at Sales progression. Helped me through each step. Happy to answer any question I had and made me feel a big part of the sale, providing information along the way to keep me upto date. Can’t recommend highly enough. This was only a house sale, however I did purchase the same house from Nicol & Co over 5 years ago.

Craig · 19 September 2022

5/5

Google

(I was a buyer not a seller) Leanne was my my main point of contact and she was fantastic as were her team. Leanne was polite, professional and thorough throughout. I couldn't fault the service i received, would highly recommend.

DnB · 27 March 2018

5/5

Facebook

Some people deserve more than just a thank you. Just like you! Thanks for everything Joan Steve, I truly appreciate the trade you handled for me. Earning $7,000 with just an investment capital of $500 is amazing. My heart is overflowing with gratitude. Thanks from the bottom of my heart. If you want a sure and legit trader too.Contact Mrs Joan Steve Via:WhatsApp:+15186295574Email:joansteve42@gmail.com

Scholar · 16 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Nicol & Co Worcester

What do sellers say about Nicol & Co Worcester?

57 reviews from sellers, rated 4.9 out of 5 on average. For example, Sophie wrote: "Nathan, Jo, Tom and Nigel have all been fantastic. From the start of the process I felt confident that they would do a great job and they have always been ..."

What do buyers say about Nicol & Co Worcester?

57 reviews from buyers, rated 4.9 out of 5 on average. For example, Rosie wrote: "Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy ..."

What do landlords say about Nicol & Co Worcester?

6 reviews from landlords, rated 5.0 out of 5 on average. For example, Penny wrote: "We have bought/sold and more recently rented out property through Nicol and Co. They are without exception brilliant at what they do. Having had such a great ..."

What do tenants say about Nicol & Co Worcester?

8 reviews from tenants, rated 4.0 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."

Has Nicol & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum; Nicol & Co, Malvern won Gold.

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Tell us what you need and we'll pass your enquiry to Nicol & Co Worcester and up to three other top-rated agents near Worcester.

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