Trusted Agent profile · Worcester · Worcestershire
Verified
★★★★★
1,146 reviews across 3 platforms
46 Barbourne Road, Worcester, Worcestershire, WR1 1HU
Part of Nicol & Co, see every office.
Nicol & Co's office in Worcester, Worcestershire, at 46 Barbourne Road, is rated 4.9 out of 5 across 1,146 reviews on three platforms, including 790 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Nicol & Co won in 2026.
790
Reviews on Google
This office
210
Reviews on Facebook
Business-wide
146
Reviews on The Trusted Agent
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nathan, Jo, Tom and Nigel have all been fantastic. From the start of the process I felt confident that they would do a great job and they have always been ...Read all 57 from sellers
Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy ...Read all 57 from buyers
We have bought/sold and more recently rented out property through Nicol and Co. They are without exception brilliant at what they do. Having had such a great ...Read all 6 from landlords
Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ...Read all 8 from tenants
You won’t find a group of people more in love with Worcestershire than the ladies and gents at Nicol & Co. This beautiful county has everything. Fantastic connections by road and rail, outstanding schools great local sporting venues, culture and entertainment set amongst rolling hills, stunning panoramas and loveable, quaint towns and villages aplenty. We live here, we love here, and every member of our team wants to help you do the same. Matt Nicol established Nicol & Co. Estate Agents in 2009 as a one-man band operating from a small office in Droitwich Spa. His vision was to change the way estate agency was done in Worcestershire; bringing integrity and transparency to an industry that people made jokes about. He is still dedicated to providing the most remarkable service.
The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Worcester office, from every platform, shown as written. First names only.
5/5
GoogleCannot thank all the staff at Nicol & Co enough- every single one is friendly, helpful and bend over backwards to help you, keeping you updated throughout the process. Absolutely top class.
Hi Darryn, thank you for your 5* review of our Worcester team. It's great to hear they were all friendly, helpful and went above and beyond to help you out and keep you up to date throughout. They're always happy to help!
5/5
GoogleJust like to share comments. Very professional in that gave us assurances that we would sell ,communication through one to one feedback and provided data ( kpi 's) and now we have sold we just need to sit back as all the chasing of solicitors is taken care of.Thank you Zoe.
5/5
GoogleWhat can I say. I cannot fault Nicol & Co, especially Leanne who was proactive throughout the purchase process. In the past I have have some horrific experiences moving home, with Nicol & Co I felt completely at ease. I would recommend Nicol & Co above anyone else, especially the Worcester office. Great job.
5/5
FacebookWe have had a fantastic service from Nicol & Co who managed and sold our house in Worcester . Sarah in rentals and Leanne in sales have both been amazing even when at times things became less than straightforward! We are in Australia yet this did not hinder the service and regular communication with us throughout the sale . Thankyou both !
Hi Rachael, many thanks for your review and for recommending us to others. We are pleased that distance was no object for our team and that your sale went through smoothly. Thank you again
5/5
GoogleLeanne at Nicol & Co Worcester is brilliant! She was more than happy to answer all the questions I had . She kept me update through out the sales process and didn’t mind me ringing every other day for an update. Fantasic customer service . Thank you Leanne for all your help.
5/5
GoogleNicol & Co is an extremely professional and co-operative, caring, supportive, friendly agency. I was dealing with Yuri Kohno and literally he was always there for any queries and questions. His respose time on email is always 1-2 hours. Very Glad to deal with them and looking for a future deals with them.PositiveResponsiveness, Quality, Professionalism, Value
Hi Jan, thank you very much for the lovely 5* review. It is lovely to hear you have had such a good experience in dealing with Yuri and hopefully we can be of assistance again in the future
5/5
FacebookBest estate agents by far!! Although anyone we have dealt with so far has been great, I would like to thank Alice Bennet in the Worcester Branch for her amazing customer service so far. Would Highly recommend Nicole & Co
5/5
FacebookAmazing experience with Nicol & Co, very professional and handled with the greatest of care, want to say a massive thank you to Henry and Olivia who helped me every step of the way and made my moving experience one of the easiest, by far best letting agent I’ve been with. Thanks guys!
5/5
GoogleI have recently rented a property through Nicol & Co and the service was excellent. Yuri, Letting Specialist at the Worcester branch, dealt with everything from my initial enquiry to key handover and was absolutely fantastic, quick to respond and the process was fast and efficient. Thanks so much for making what was a difficult move for me, so easy!
Hi Alexandra, thank you so much for leaving us a 5* review. We are thrilled that Yuri and the Lettings team were able to make your move a smooth process. We hope you are enjoying your new property.
5/5
The Trusted AgentMoving to our new home
Leanne was helpful and friendly every step of the way when we purchased our house through Nicol and co. We were always kept updated and no problem seemed to faze her, which is exactly what you need when buying a house. I couldn't recommend Leanne, Dominique and the rest of the team more !
5/5
The Trusted AgentGood communications
Recently acquired property in Worcester, Matt, Nigel and the team kept me posted on all aspects, very friendly, good to work with them.
Hi Tim, We really appreciate you taking the time to write a review. Best wishes,
5/5
The Trusted AgentExcellent customer service!
Nicol and Co. are a great local estate/letting agent who we have been dealing with for the past 2 years for our expanding property portfolio. Tom/Jo and the rest of the team are always very helpful and always there to answer any queries and to arrange additional services for properties as and when required. We won't use anyone else for the lettings of our properties!! Keep up the good work team.
Hi Michelle, We really appreciate you taking the time to write this review. We look forward to looking after you and your property portfolio going forward. Best wishes,
5/5
Googlethanks to everyone for you help in getting us moved....really appreciated the support and tenacity of Kat during the purchase and jake during the period when we were looking for something. thanks also to molly and all the others!
Hi Brendon, thank you for your 5* review of our Worcester team and for naming Kat, Jake and Molly. It's great to hear you felt supported throughout. They're always happy to help!
5/5
GoogleWe are very impressed with the service we received from Nicol & Co. Yuri was very professional and helpful in finding a new tenant for our rental property. He kept us updated on progress of viewings and the whole process went very smoothly and quickly.PositiveProfessionalism
5/5
FacebookI entrusted Nicol and co to sell my property recently, I have every confidence in their services, Zoe from the Worcester office handled the transaction with amazing skill and professionalism whilst maintaining a friendly approach nothing being too much trouble. Thanks Zoe and all the team. Nigel Hedgcock
5/5
The Trusted AgentExcellent friendly service.
Leanne and the team at Nicol and Co went the extra mile to help with my move into a new flat. The service was efficient and friendly and I was made to feel welcome at all times. I would happily recommend both Leanne and Nicol and Co to anyone looking needing an estate agent.
5/5
Facebooknicol and co have been amazing from the beginning to completion. Their service is of a high standard, always someone available to help you. I would especially recommend Leanne, who really helped with following things through. Thank you all for your help, I really appreciate it.
5/5
FacebookNicol & Co were great Estate Agent..5 star company.. Would definitely recommend them. Julie was extremely helpful, truthful, and totally professional, she was always available on the end of the phone to give helpful advise, she went out of her way several times for us,securing our purchase efficiently .. Thanks Julie.
4/5
The Trusted AgentReview of first time buyer
Leanne was very helpful and respondent during the process of our purchase. We were first time buyers and we got all the help we needed. I would recommend using Nicol and Co as Leanne is a fantastic person to help you along with your purchase along with the rest of the team :)
5/5
GoogleAlexandra at Nicol and co has been such a delight to help us with our attempt at buying a house. She’s contacted us weekly to see how things are going, always giving me tips of what to look for and what’s coming on. Really impressed she’s gone above and beyond for us
Hi Laura, thank you for your 5* review and kind comments towards Alexandra. We're really pleased that you felt she went above and beyond to help you out and she will be delighted with your comments.
5/5
The Trusted AgentThank you!
Just want to say thank you to Leanne for always being at the end of the phone and having never ending patience with me for what turned out to be a trying sale. She dealt with any issues I had immediately and answered every question I had, I cannot thank her enough.
5/5
GoogleYuri was awesome, made while process smooth and easy! Definitely recommend.
Hi Christina, thank you for your 5* review and for recommending us. We hope to be of assistance again in the future
4/5
GoogleJust sold my tennated house via Nicol & Co. Sales team did not feedback isues with existing team which were hindering positive viewings. On the plus side when I had an offer the progessions team led by Leanne were superb in getting sale over the line.
5/5
GoogleFantastic service from start to finish! Every person we dealt with at Nicol & Co went the extra mile. Leanne was unbelievably helpful, liaising with all legal parties and literally brought our move forward by weeks!! Can’t thank her and the team enough! Money well spent...
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
57 reviews from sellers, rated 4.9 out of 5 on average. For example, Sophie wrote: "Nathan, Jo, Tom and Nigel have all been fantastic. From the start of the process I felt confident that they would do a great job and they have always been ..."
57 reviews from buyers, rated 4.9 out of 5 on average. For example, Rosie wrote: "Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy ..."
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Penny wrote: "We have bought/sold and more recently rented out property through Nicol and Co. They are without exception brilliant at what they do. Having had such a great ..."
8 reviews from tenants, rated 4.0 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."
Yes. Nicol & Co Worcester won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll pass your enquiry to Nicol & Co Worcester and up to three other top-rated agents near Worcester.
