Andrew Grant Worcester reviews

★★★★★ 5/5

Google

We have recently purchased a property through Andrew Grant. From the initial viewing to completion Andrew Grants team were courteous and professional. Louise was constantly on hand to deal with any questions or queries we had. Louise was … More

Susan · 5 September 2025

★★★★★ 5/5

Google

When we wanted to sell our house we went straight back to Andrew Grant knowing they provided an exemplary service. We've purchased 2 houses from them, both times smoothly and hassle free. Jo Black is exeptional, always business like, yet very approachable and she moves like lightning! Louise has been consistently attentive throughout. Super staff, we are thoroughly impressed!

Honor · 1 May 2023

★★★★★ 5/5

Google

Fabulous staff who were incredibly helpful and efficient. They rented out our property so effectively, with adverts, tenant reference checks, inventory and contracts all drawn up very quickly. They were great at keeping us updated every step of the way. Will and Louisa provided an excellent service.

Siobhan · 13 November 2025

★★★★★ 5/5

Google

I am so impressed with Andrew Grant, everyone has been so professional and friendly. Tonia has been particularly helpful, she is knowledgeable, dedicated, hardworking and a pleasure to do business with. She is extremely efficient....when I emailed or phoned with a query she answered straight away and helped to ease the strain that selling houses brings. I would definitely use this estate agent again.PositiveProfessionalism

SashaG · 27 August 2022

★★★★★ 5/5

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just as it should be

Excellent service. They know what they're doing. and they are very good at it. .All of the AG staff that we came across in the Worcester branch were highly professional and had the key skill - an ability to deal with people in a friendly but competent way which moved our sale on. When we rang, the phone was answered promptly and efficiently; when we left a message out of hours there was a quick response to our question; there were phone calls from our AG contact Tina to check with us when our purchasers remembered that they had to sort out a mortgage - after we had arranged a completion date with them. Good stuff all round; highly recommended.

Donald · 26 October 2017

★★★★★ 5/5

Google

We recently bought a new home through Andrew Grant and we couldn’t be happier with the service we received throughout the entire process. Joanna Black was our main day-to-day contact and a fantastic person to deal with. She always made herself available to show us round the property and spend as much time as we needed so that we could be confident it was the right house for us. When we had queries about the house or the area, she very quickly found answers or solutions for us and was proactive in sourcing additional information, such as whether or not the area offered Pickleball! We also had a great experience with Louise Jones, who, along with Jo, was instrumental in keeping the process moving along up to Exchange through to Completion. I would highly recommend Andrew Grant to anyone looking to sell or buy a house.

Diana · 22 November 2023

★★★★★ 5/5

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Review of Chloe Darcy

Chloe has been a trusted suppprt as we embarked on our first year as landlords. Most recently she has been able to give sensitive advice regarding a potentially tricky situation with outgoing tenants. Chloe answered my questions professionally and provided the right level of detail and guidance for us to be able to make good informed decisions about the way forward. She has always been prompt to respond to us and ensured that a colleague was fully briefed on a day she was unavailable. I throroughly recommend working with her.

Jo · 21 June 2017

★★★★★ 5/5

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Commending Chloe Darcy in Lettings

I am writing to commend Chloe Darcy. She has been dealing with No.8 The Sidings, Hagley for some time now and really is the best representative at Andrew Grant that I have dealt with over the years, and it is over ten years now! In fact, I have three other properties in Manchester, Leeds and Nottingham and none of the representatives of the management companies I have worked with, in relation to those properties, come anywhere close to meeting Chloe’s professionalism and conscientious attitude. Chloe sounds quite young but always sounds very positive and is extremely conscientious and enthusiastic about her input. Most important to me, Chloe always keeps me informed about everything that is going on regarding the apartment, without me having to keep ringing the office. I appreciate all her work on my behalf and long may she be my 'link'. I have commended Chloe before but continue to do so because she has such an incredible commitment to managing my property and solving any problem that arises, working extremely hard on my behalf. It has been particularly vital to me over the last few months as my mum (who is ninety-one years old and has dementia) has been very ill, with a month in hospital during June, then a move into a care home. This time was extremely traumatic for me, especially being the only child and the situation continued until April 9th. this year when she sadly passed away.. Throughout this traumatic time, Chloe has been incredibly sympathetic to my situation and has always managed to put my mind at rest, whatever issue has arisen regarding the management of my property, for which I am so very grateful. One really endearing quality about Chloe is that she is so modest about her achievements, responding to praise with comments such as: 'as a fully-managed landlord you are paying the company for me to manage the property in full and I can only hope you are pleased with my service and efforts'. I am certain that it is not just me who benefits from Chloe's conscientious efforts and kindness, but that all of her clients receive just the same commitment and we are all very fortunate to have her looking after our affairs. I look forward to meeting her at some point in the future to be able to thank her in person. Until then, I continue to pass on my most grateful thanks in writing. Cherryl Whittlestone

Cherryl · 9 November 2016

★★★★★ 5/5

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Ruth Busby

I came home after a long day at work to find the electrics in the kitchen had cut out. I rang though to Andrew Grant and spoke with Ruth Busby, I was extremely frustrated, she managed to take control of the situation quickly, she advised someone would be with us ASAP to locate the problem. After a long day, this is the kind of thing you don't need, especially in winter, but being able to speak to someone who understood my frustration, was a real comfort and I felt like I was dealt with really well.

Dave · 9 November 2016

★★★★★ 5/5

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Megan Jenkins - Service Unparalleled! Thank you!

The house went up, 72hrs later it was SSTC, this was in main, due to the skilful negotiations of Megan and exceptional communication. We managed two viewings and three offers in that space of time. That was enough in itself as we were delighted to secure our home at the right price. However, Megan went that extra mile by putting us in contact with approved local specialists, including: a surveyor, builder and gas and electrical engineers. This led on to meeting our architect who's drawn up the perfect plans to extend our home. In addition to this, we were guided through the outcome of the survey and were able to reach a satisfactory re-negotiation between ourselves and the vendor with seamless disruption to the sale. Overall, I couldn't be more impressed and there's no doubt that we'll be heading back to Megan when we've completed the renovation of the house and when (or if) we ever decide to move. Offer accepted on 25th July 2016, Completed 26th October 2016.

Justin · 3 November 2016

★★★★★ 5/5

Google

Jo Black and Louise Jones were both helpful and supportive throughout both our selling and buying process, which was particularly arduous as it took us 12 months and 70+ viewings to find the right property for us. Louise our Customer Liaison was exceptional in her communication, advice and support. She was approachable and professional. Thankyou Jo and Louise, it was a marathon but we got there in the end. Jo and Jonathan

Jonathan · 28 April 2024

★★★★★ 5/5

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Property Management Service

I have recently moved into rented accommodation managed by Andrew Grant and RUTH BUSBY has been very helpful and efficient in the short time I've dealt with her - she is friendly, approachable, thorough and very much on the ball in contacting the relevant people to get the issues looked at / sorted. This truly is immensely appreciated - not only does it provide peace of mind, it also saves me a lot of time / effort not having to keep following-up - I know things are in hand. A great service so far, thank you Ruth.

Nicola · 1 October 2016

★★★★★ 5/5

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Excellent Service

I would like to nominate Leanne Fletcher for her exemplary service to me. Throughout my rental I have felt at all times she has dealt with me professionally but also as a friend and a valued tenant.. Recently she has had to liaise with other parties on our behalf. During this time she has kept me in constant touch with progress and offered me honest , knowledgeable and helpful advice. I have a chronic health condition and recently undergone major surgery, during which time Leanne has shown understanding and sensitivity with timing the Inspections for when I am feeling well enough. She is also very kind to my little dog ' Pixie '; she picked up on his shy nature very quickly and she is always very comforting and gentle with him. I would highly recommend Leanne; she has resulted in the rental process being a very positive experience for myself and my family.

Zoe · 30 September 2016

★★★★★ 5/5

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Excellent service

As someone that has rented for quite a few years because of the nature of my job I've had many dealings with lettings agents. Most of these experiences have been horrendous. So having to move again, to a different city, filled me with anxiety with the prospect of dealing with yet another incompetent letting agents. Thankfully Megan & Louise at Andrew Grant has made the whole process easy and completely stress free. Both instantly put me at ease and all queries were taken care of straight away. Thank you for your efficiency and amazing customer service.

Allaina · 29 September 2016

★★★★★ 5/5

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Very friendly, quick response, efficient

For more than 2 years now, I have been living as a tenant at a property managed by Leanne and I couldn't be happier or more satisfied because in the last 2 years, she has been really quick to sort out any breakdowns or faults that have happened in the house. She always knows exactly who to call or what to do in the event of any problems. Because of this, I see myself living at this property for the foreseeable future. Thank you so much Leanne! You are excellent at what you do.

Obianuju · 21 September 2016

★★★★★ 5/5

Google

Great service from Andrew Grant with regards our recent sale. In particular, Louise Jones kept us regularly up-dated and was constantly chasing the purchaser’s legal adviser which resulted in a quick exchange and completion. Thank you.

Packhorse · 5 September 2025

★★★★★ 5/5

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Excellent Service from Megan!

I tried to sell my flat but was not successful due to market conditions in that price range, after many viewings and consistent feedback from Megan I decided to rent the flat out. Within a month my tenants have moved in, thank you - nice to have it occupied again. Megan was always cheerful, helpful and provided me with feedback throughout the process. I would not hesitate to recommend the team in lettings, sales and property management in Worcester to all of my friends. Thank you all!

Jemma · 11 August 2016

★★★★★ 5/5

Google

Andrew grant have just sold our father in laws house, we would like to say that we were very impressed with the service that was given to us throughout ,especially louise Jones who has worked tirelessly throughout ,keeping in contact with us from start to finish. She has kept us informed throughout the whole of the sale . Her hard work and dedication didn't go a miss, Louise is a big asset to Andrew grant she has been great to of had her by our side with liasing to and from with everyone. So once again a massive thankyou to Andrew grant and Louise Jones. Kind regards Simon and annie

Simon · 4 November 2023

★★★★★ 5/5

Google

These guys have been amazing! I cannot fault their service in any way. They helped make the difficult situation of having to sell my late Fathers home so much simpler. Great communication throughout and removed all of the heavy lifting. It sold within 4 days and the rest of the process went super smoothly. A special thanks to Louise, above and beyond - Thank you!

Paul · 12 August 2024

★★★★★ 5/5

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Total star!

Earlier this year my partner and I needed to leave our rented property at very short notice, following a sudden and serious illness in the family. We have been fortunate enough to liaise with Chloe, whose friendliness, professionalism and understanding has made what could have been a doubly stressful time far easier to bear for both of us, and we massively appreciate all her help in this process. Cannot recommend the service highly enough. Very many thanks :)?

Lizzy · 13 March 2017

★★★★★ 5/5

Google

We recently purchased our first home through Andrew Grant and had the best experience. Our 5* review is predominantly aimed at Louise who helped us from the start, and was consistently on hand to answer my many emails! We were kept well …

Nadia · 13 November 2025

★★★★★ 5/5

Google

Outstanding service from Andrew Grant. We had a very difficult and complicated purchase but Andrew Grant were so professional and helpful throughout the whole process, in particular from Tonia in after sales she was absolutely amazing. Tonia went the extra mile to make sure the purchase completed, she always kept us informed every step of the way and always returned my phone calls very promptly. We can't thank the team at Andrew Grant enough for there wonderful service and expertise. I would highly recommend them to anyone who needs an estate agent they can trust. Mr and Mrs Upton

Laura · 6 August 2023

★★★★★ 5/5

Google

What a fantastic team and company! Will was a total pleasure to deal with; he was extremely professional, very responsive and always on top of all the details. I cannot fault him or the rest of the team. We couldn't be happier with the property we have rented and the experience has been smooth and easy for all parties.

Emma · 3 October 2024

★★★★★ 5/5

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Supportive and caring for elderly client

From the onset of my mother's house sale the staff at Andrew Grant Worcester were courteous, caring and professional. They all tried to make my mother's ordeal of the sale of her family home that she had resided in for 47 years as pleasant as possible. Always accompanying viewings so that my mother felt comfortable and safe. Communication was excellent. Staff were efficient, reliable and friendly . What else could you ask for! Thank you!

Marina · 26 October 2017