Trusted Agent profile · West Drayton · Middlesex
Verified
★★★★★
485 reviews across 3 platforms
Estate House, 40 Station Road, West Drayton, Middlesex, UB7 7DA
R Whitley and Co's office in West Drayton, Middlesex, at Estate House, is rated 4.7 out of 5 across 485 reviews on three platforms, including 340 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
340
Reviews on Google
This office
21
Reviews on Facebook
This office
124
Reviews on The Trusted Agent
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Professional, friendly and extremely efficient during the sale of my elderly mum's house. The staff at Whitleys are wonderful. A huge thank you to Ben who kept ...Read all 69 from sellers
As first time buyers, my partner Hannah and I needed help throughout the process and R Whitley were amazing. From the very beginning we met with Jonathan ...Read all 41 from buyers
PROFESSIONAL COMPETENT RESPECTFUL I am very pleased with R.Whitley & co They kept me informed at all times, Advised me when needed to, I feel I can ...Read the review from landlords
Very satisfied with renting a property though R Whitley & Co. I was constantly assisted throughout the whole process. R Whitley & Co agents was always quickly ...Read all 3 from tenants
Ronald Whitley founded R Whitley & Co in 1938 with a clear objective to provide an unrivalled, professional property service based on integrity and honesty. Over three quarters of a century we have not only successfully achieved this but have become one of the longest established, highly respected and leading firms of Chartered Surveyors & Estate Agents in Middlesex. R Whitley & Co is a fully independent family business with prominent offices in the centre of West Drayton. As a general practice agency we offer a broad spectrum of property services. We are passionate about property and are confident that our blend of traditional values coupled with continued investment in modern technology provides an unrivalled property service. We look forward to being of service to you.
The Trusted Agent 2026 results for R Whitley and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the West Drayton office, from every platform, shown as written. First names only.
5/5
GoogleLuke and Tony, really appreciate your help finding our first home in the UK. You were thorough, responsive and transparent throughout the process, and helped us complete the purchase as quickly as possible. Much recommended.
Thanks Glen - we appreciate your feedback and are delighted you were happy with our service. Hope to be able to help you again in the future!
5/5
GoogleI had the pleasure of dealing with Mary initially and then Tony who helped to progress the sale. The team were amazing and even though we endured a very stressful 7/8 months we got there in the end. Thanks for all your support and constant communication through the process making a very challenging experience as easy as possible.
We appreciate your review Dan and hope that your refurbishment works go well and look forward to seeing the end result!
5/5
GoogleMark and Mary Joy have been incredibly helpful with the purchase of my property. They emailed me back immediately, every time I had any queries or just needed to follow the progress of the sale. They have both been extremely helpful and friendly and have made this difficult experience more bearable. Thank you both very much xxPositiveResponsiveness, Quality, Professionalism, Value
Thanks so much Kerry!
5/5
GoogleWe had a very long, drawn-out property sale. The staff at the West Drayton office were very supportive, efficient and effective. I will definitely recommend them to anyone, and would not hesitate to use them again
5/5
GoogleR Whitley & Co is an outstanding estate agent. We've both bought and sold with them and both times the service was utterly exemplary. The team were lovely to talk to, pragmatic, friendly and go above and beyond to help, including being on hand to show valuers around the property whilst we were away! The communication was fantastic and they are always quick to respond, and the marketing of the property was really top notch, with exceptional professional photos and a 3D tour all provided. We'd like to extend our gratitude and thanks in particular to Jonny, Mary-Joy, Tony and Rich who are all a credit to estate agents. There's nothing more we could have asked for and we heartily recommend them to all!
Thanks so much for your review Ben - it has been an absolute pleasure working with you and Arianna over the last few months and has given us all a great satisfaction helping you achieve your next step up on the property ladder. We hope you are very happy in your new home!
5/5
GoogleFollowing the death of our father, we had to sell what had been our family home for 57 years. Whitley’s did this for us in a very sensitive and professional manner, securing an acceptable offer within a week and continually keeping track of the progress so that 12 weeks after first going on the market the house sale was completed. Everyone we had contact with at the office was professional efficient and friendly. We could not have hoped for a better experience in what was an emotional time for our family.
Thank you for your review Angela and thank you for entrusting us with the sale of your family's property - we really appreciate it.
5/5
GoogleR Whitley & Co. have again provided a most professional service, and are a really friendly company. My family have been using Whitley's for a considerable period, my grandfather and father were customers, I had absolutely no hesitation in returning to them to sell our industrial unit. On this occasion I have dealt mainly with Chris Whitley and Tony Birch (I have known Tony for more years than I care to remember.....) and I really can recommend them and their colleagues very highly.
Thank you for your review Tom - pleasure doing business with you again!
5/5
GoogleThe best estate agent in the area, without a doubt. Professional but friendly, efficient but personable, I wouldn't hesitate to recommend them. I have both bought and sold through Whitleys and I can honestly say, I will go straight back to Richard and the team without a second thought. Outstanding service at a very reasonable price.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much Emma - we appreciate it and look forward to working with you in the future!
5/5
GoogleGreat company - as other reviewers have written here, they are so much better than most estate agents. Customer service and communication were excellent throughout what was a very stressful and complicated sale process. I would recommend R Whitley & Co to anyone selling in the West Drayton area without hesitation.
Thanks for your feedback Frederic. We are so please to have finally got the sale of your property over the line and wish you all the very best for the future!
5/5
GoogleRecently purchased a house through R Whitley. It is one of the oldest estate agency in the town and one of the honest teams I have every interacted. Professional team , has can do attitude and always keep their customers up to date. I will recommend R Whitley to any of their potential customer's and will use them in future. Good luck Richar, Ben and team.
Thank you for your review Sandeep and we appreciate your kind words. It's always nice to hear that our endeavours are well received. From all at R Whitley & Co, wishing you every happiness in your new home!
5/5
GoogleR. Whitley & Co are simply the best estate agents in this area. After previous experience of extremely poor, stressful interactions with other estate agents, Whitley & Co were a welcome breath of fresh air. Professional, upfront, reliable, contactable and friendly, every single person working for this company provides an outstanding service. There is no other choice of agent in this area.
Thank you for your review Stephanie and we are so pleased that you found your experience with R Whitley & Co to be outstanding! From all at R Whitley & Co we wish you and your family every happiness in your new home!
5/5
GoogleVery good experience with R Whitley & Co, specifically Mary-Joy and Tony who were super helpful (and my vendors estate agent). I purchased through them 8 years ago and again this year and look forward to doing business with them in the future.
Thanks for your review Georgina - it has been a pleasure working with you again! We all hope you are enjoying life in your new home :)
5/5
GoogleI cant thank Marc and the rest of the team enough. R Whitley's provided a fantastic service, not only in finding a buyer for my house, but also for proactively following the process through to exchange. They provided regular updates on the status and were available for advice whenever needed, always acting in a supportive and professional manner. I would strongly recommend them.
Thank you for your recommendation and we are happy to hear that you were pleased with our service. Wishing you all the very best in your new home :)
5/5
GoogleFrom the initial enquiry through to completion the team were absolutely fantastic. Mark was incredibly helpful in seeing me through the purchase of my first house - and really helped to push the sale along in record time. He was brilliant and communication and I felt in very safe hands throughout. Cannot recommend highly enough!PositiveResponsiveness, Professionalism
Thank you so much for your review Naomi and we are delighted to hear this! We very much look forward to handing you the keys to your new home today!
5/5
GoogleHonestly recommend. Professional team and brilliant service, quick response to email, any issues we had were resolved promptly and efficiently.Huge thanks to the agency for the great rental experience.
Thank you, Mariana, for your kind review!
5/5
GoogleWe have just exchanged contracts on what was a long and sometimes difficult sale of our house, Ben and the team at R. Whitley were there every step of the way, making phone calls, pushing for updates, and keeping us in the loop at all times. Very professional and friendly service, and I would have no hesitation in highly recommending this company.
Thanks for your review Seamus - fantastic news and we are all so pleased that your sale is now 'over the line'. Great to hear your positive feedback on our service. Wishing you all the very best for the future from all at R Whitley & Co!
5/5
GoogleWe have just completed a sale which, for a number of reasons, was a complex and long drawn out process. Throughout, Marc Gunton and the team at R Whitley and Co remained extremely supportive and exhibited a very high degree of professionalism. We would, in fact we are, using the company for another transaction. Margaret and Ian Pryke
Thank you for your review Margaret and Ian - we appreciate the feedback!
5/5
GoogleWe couldn't be more happier with the service received from Mark and the rest of the team. They made the purchase of our first home so easy and with great communication throughout the whole process. Big thanks to Mark and the rest of the team at R Whitely & Co. Bobby & SimranPositiveProfessionalism
We are so pleased to hear this Bobby and Simran - thank you for your review and we look forward to handing over the keys to your new home soon :)
5/5
The Trusted AgentR Whitley & Co.
I received an exceptional high quality of service from the team at R Whitley & Co. based in West Drayton and in particular from Mark. They alerted me to properties which were in ,y price range and were professional at all times, keeping me informed and providing the relevant assistance during a very stressful time. I wouldn't hesitate to recommend their service and expertise.
Great to hear that you found both R Whitley & Co and in particular Mark's service to be exceptional.. That's what we strive for and it's great to hear that's what you experienced. We all hope you enjoy your new home!
5/5
GoogleR Whitley & Co gave me an excellent service as a first time buyer. They were very thorough, professional and helpful throughout the whole process. I mainly dealt with Ben and he helped me understand all stages of the process in a very friendly and thorough way. I would highly recommend him and R Whitley & Co to other first time buyers.
Thanks Alexander - glad to hear that you were pleased with the service offered to you as a first time buyer. Rest assured that our service is just as good when you come to sell and buy again! Wishing you every happiness in your new home.
5/5
GoogleWe bought and (years later) sold our property through R Whitley, and cannot recommend them enough if need an estate agents in the area - they are so helpful and attentive through every step of the process. Thank you to Mark, Rich, Mary-Joy and the rest of the team.PositiveResponsiveness, Quality, Professionalism, Value
Your are most welcome Matthew and thank you so much for your kind words. We wish you all the very best with your move and new home :)
5/5
GoogleBeing first time buyers, we were quite unsure of many aspects of the process of purchasing a property, but Ben has always been willing to help us with this and so has the entire team at R Whitley & Co. They have all continued to provide us with an efficient and friendly service and were very proactive in what they did.
Hi Swati, so very pleased that we were able to help you through, what can be, a somewhat overwhelming process when you've never done it before. Wishing you every happiness in your new home and hope to be of help to you in the future.
5/5
GoogleIt was my first time renting a property through an agent and I couldn't have been happier. Lovely people, professional and friendly manner. Such a smooth transaction no stress no worry. It was a pleasure . Thank you Irma and Mark and everyone at RWhitley & CO. M.OPositiveResponsiveness, Quality, Professionalism
We are so pleased to hear that you had a good experience renting through us Evrem. Thank you for your review and please let us know if you need us during your tenancy :)
5/5
GoogleWe were tenants with R Whitley & Co for four years, Alex was our point of contact all through. He was professional, responsive and helpful too. When the tenancy ended, we were treated with respect and finalised all the paperwork efficiently and quickly. Thank you R Whitley & Co.PositiveResponsiveness, Professionalism
Thank you for your review and we are so pleased to hear of the service Alex gave throughout your tenancy. Hope to be of service to your again in the future!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
69 reviews from sellers, rated 5.0 out of 5 on average. For example, Sandra wrote: "Professional, friendly and extremely efficient during the sale of my elderly mum's house. The staff at Whitleys are wonderful. A huge thank you to Ben who kept ..."
41 reviews from buyers, rated 4.9 out of 5 on average. For example, Adam wrote: "As first time buyers, my partner Hannah and I needed help throughout the process and R Whitley were amazing. From the very beginning we met with Jonathan ..."
3 reviews from tenants, rated 5.0 out of 5 on average. For example, Kamil wrote: "Very satisfied with renting a property though R Whitley & Co. I was constantly assisted throughout the whole process. R Whitley & Co agents was always quickly ..."
Yes. In The Trusted Agent 2026 awards: R Whitley and Co, West Drayton won Gold.
Tell us what you need and we'll pass your enquiry to R Whitley and Co and up to three other top-rated agents near West Drayton.
