Every review we hold for the West Drayton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSo pleased we used Whitleys for the sale of mums property. They were incredibly professional, they kept us informed and up to date at every step. The sale went through smoothly, which we were all very grateful for. They worked incredibly hard for us, such a great team.
We highly recommend them.
Thank you
Lynne · 11 November 2025
Agent replied · 20 March 2026
Thank you so much for your kind review Lynne and we all hope you are very happy in your new home!
★★★★★ 5/5
FacebookIf you are looking for an estate agent to help with buying or selling a property I couldn’t recommend R Whitley & Co highly enough. Special thanks to Jonny & Sharena at the beginning of the sale. Then Tony when the sale was going through, at every step I was kept completely in the loop. Many thanks to everyone at R Whitley & Co.
Richard · 17 January 2025
★★★★★ 5/5
GoogleMark and the entire team were fantastic from start to finish. Everyone was so professional but friendly at the same time and very good at keeping me informed. Everything was done with minimal hassle. They conducted house viewings on my behalf which made my life easier. Mark was also a great advisor, sharing his expertise when having to choose from several offers and buyers. I would highly recommend them. Thank you so much Mark and team.PositiveResponsiveness, Professionalism
Kerrie · 25 August 2021
Agent replied
You are most welcome Kerrie - thank you for your review!
★★★★★ 5/5
FacebookThe BEST estate agents by far!! I have had the pleasure of purchasing my new home via R Whitley & Co and I have to say they were absolutely amazing! I worked with Mark Groves who has been an absolute angel throughout the whole process. He was someone I could rely on with everything from chasing solicitors to providing me with help, support and guidance. This was our first purchase and so we didn't have a clue what we were doing but Mark helped throughout it all. I had the worst solicitors possible which made the process a living nightmare. I had several breakdowns due to the incompetence of my solicitors and if it wasn't for Mark giving me constant support and reassurance we never would have got to completion. I cannot thank him enough for all that he has done. I am actually going to miss speaking with him as although we formed a strong professional relationship, he also became a friend throughout this purchase. Another thing that really helped was the fact that Mark was ALWAYS available to help, any time I would contact him he would immediately be on the case. There were several times where I didn't even have to ask him to do something, he would have already done it! It really was a blessing to have him. If he was ever out of the office, I never had to worry as the team were always ready to help. I dealt with Rich a few times and he was extremely helpful too. R Whitley & Co are the most friendly, professional and on the ball Estate Agents I have ever come across and if I was ever to purchase or sell my home I would definitely work with them everytime! Thank you so much for everything.
Aman · 4 December 2020
Agent replied
Thank you for the viewings as well Jonny!
★★★★★ 5/5
GoogleI have just recently sold my house through Whitleys estate agents in West Drayton, I can’t recommend them highly enough for anyone wanting to sell their property! They really are like no other estate agents, they go above and beyond with their service, nothing was too much trouble! Richard Whitley went out of his way to make sure that all the pressure was taken off me, and his professionalism was above all expectations
Thank you again to Richard and staff at Whitleys
Helen Boyton
Helen · 3 December 2020
Agent replied
Thank you for your kind recommendation Helen. From all the staff at R Whitley & Co we wish you every happiness in your new home!
★★★★★ 5/5
GoogleI rented a 2 bed flat and must say Alex, Chris, Gyan were very professional in relation to how the entire process was handled and even upon vacating the flat. I was very pleased with my stay for over 3 years and anytime I experienced problems they were handled efficiently. I would never have any issue renting through R Whitley again in the future.
It also helps when you have a landlord who is very understanding as I had 2 young kids and the landlord never had any objections renting out the flat once the application was approved.
I would highly recommend R Whitley, a family run business which they hold very strong values for and do look after the tenants.
Khurram · 4 November 2020
Agent replied
Thank you so much for your review Khurram - we are all so pleased to hear that your experience was so positive. We wish you and our family all the best for the future!
★★★★★ 3/5
GoogleThese people specially Mark Newbold and Alex are very nice and professional. The problem is when we rented the detached bungalow in Moorfield Rd, Cowley Ub8, the landlord took over the management in the middle of tenancy and it ended up he did not refund the deposit although we were paying regularly and left the property tide and clean. Be careful if you are renting or will rent this detatched bungalow at Moorfield Rd as the landlord is a nightmare, never fixes anything, and does not return deposits. I am in the process of taking him to the court.
Please don't mix here between the estate agency who are excellent people and my very bad experience of renting this bungalow because of the landlord who ruined my experience.
Ashraf · 19 September 2020
Agent replied
Hi Ashraf, we are pleased to hear that you have found our staff to be nice and professional. However we think it a little unfair that we are receiving a 2* review on our business account for something that is not within our control i.e. landlord's actions on a property that was not in our management. Regardless we wish you all the very best for the future.
★★★★★ 5/5
GoogleMany Thanks to Adam...He guide me about new law and explained everything nicely.He has good knowledge of upcoming Renters Right Bill.
Best Wishes
Curry · 6 March 2026
★★★★★ 5/5
GoogleI highly recommend R Whitley & co estate agents, for their highly professional and outstanding service. Responding to calls and email promptly, as well as keeping me in the loop at every stage, providing-regular updates, if not daily. Being the key link between the buyer and the vendor to ensure the transition is made smoothly and swiftly. They took time and pride in assisting me with my purchase and getting to the exchange stage was was proving difficult at one point.... however due to all their efforts everything appears to be heading in the highly direction!!! Thank you Marc for all your efforts!!!
Gurjit · 30 July 2020
Agent replied
Thank you for your review Gurjit!
★★★★★ 5/5
GoogleI can't recommend R Whitley & Co enough to anyone who is buying or selling their home. Having dealt with Rich and Mark over the past many years as we moved up the ladder, they have always been very honest and helpful in both buying and selling our home. Speaking from 15 years of having dealt with a number of estate agents in the West Drayton area, there is no one else I would recommend except R Whitley & Co. They are a family run business of local estate agents who care about the community and always offer fair valuations and an extremely high quality of listing for the property. Richard even made a video of our property which no doubt gave it an even more premium feel. After seeing the listing, I felt like buying my home again :-)
Karan · 30 July 2020
Agent replied
Thank you for your recommendation Karan and we wish you all the very best in your new home!
★★★★★ 5/5
GoogleWe received an incredible service from start to finish on the sale of our home.
We had a bit of a bumpy ride along the way but the effort and professionalism from R Whitley & Co was excellent!!
Our calls and emails were responded to and dealt with promptly and we were continually kept up to date with what was going on.
A special thanks to Marc!! We really appreciate everything he did for us and would have found it all a lot more stressful if it wasn’t for him.
Highly recommend this firm!!
Many thanks
James & Amy
James · 30 July 2020
Agent replied
Thank you James and Amy for your great feedback! Wishing you both every happiness in your new home - from all at R Whitley & Co
★★★★★ 5/5
GoogleAbsolutely outstanding. From the first contact through to completion every interaction with every member of staff at R Whitley & Co has not only been professional but also warm and friendly. I really felt as if they were there for me. Every question I had was answered promptly even on their day off (thank you Mark!) Their advice has always been spot on. I wouldn’t hesitate to recommend them . What an amazing team.
Fi · 25 August 2021
Agent replied · 24 August 2024
Thank you Fiona - it was an absolute pleasure. Thanks so much for choosing R Whitley & Co.
★★★★★ 5/5
GoogleAbsolutely outstanding. From the first contact through to completion every interaction with every member of staff at R Whitley & Co has not only been professional but also warm and friendly. I really felt as if they were there for me. Every question I had was answered promptly even on their day off (thank you Mark!) Their advice has always been spot on. I wouldn’t hesitate to recommend them . What an amazing team.
Fi · 30 July 2021
Agent replied
Thank you Fiona - it was an absolute pleasure. Thanks so much for choosing R Whitley & Co.
★★★★★ 5/5
GoogleThank you so much to the team at Whitleys. They made our first ever house sale go as smoothly as possible. One of the things we valued the most was knowing they had our best interests at heart, and that they really cared for us on a personal level about getting our house sold to the best person and the best price. They were always at hand to help answer a question no matter how big or small and we trusted them 100%. Would use again in a heartbeat. Thanks to Richard, Jonathan, Mark, Ben and the whole team.
Jenni · 19 November 2019
Agent replied
Jenni, thank you so much for these kind words - it means a huge amount to us all that you feel this way about our services. Wishing you every happiness in your new home and we hope to be able to work with you again in the future!
★★★★★ 5/5
GoogleAbsolutely outstanding. From the first contact through to completion every interaction with every member of staff at R Whitley & Co has not only been professional but also warm and friendly. I really felt as if they were there for me. Every question I had was answered promptly even on their day off (thank you Mark!) Their advice has always been spot on. I wouldn’t hesitate to recommend them . What an amazing team.
Fia · 5 June 2021
Agent replied
Thank you Fiona - it was an absolute pleasure. Thanks so much for choosing R Whitley & Co.
★★★★★ 5/5
GoogleI have just exchanged contracts on the sale of my house through R Whitley & Co. Although they already have an enviable reputation in this area, I must say how impressed I have been by their services. Their never ending patience, courtesy, professionalism and efficiency would put all other Estate Agents to shame. My SPECIAL thanks go to Ben Gunton who has been a tower of strength to me throughout. His help has been above and beyond the call of duty. With many thanks, Marion
Marion · 31 July 2019
Agent replied
Thank you for your feedback Marion - we are delighted to hear of your positive experience. Ben always works so hard on progressing sales through to completion so it's great to hear that it gave you strength though the very stressful process of selling your home. We all wish you the very best in your new home and if there is anything we can do for you between now and completion then please let us know.
★★★★★ 5/5
GoogleWe have just completed the sale of our 3 bedroom semi in West Drayton and we found R. Whitley & Co. very helpful at every stage of the procedure. To be honest, without their expertise and professionalism we would have been "lost" many times over. How people manage with these no commission agents is quite frankly beyond me!
Richard came out to value our property but Ben was our main contact with Mark looking after the viewings. We found all of them to be friendly and courteous with any queries being answered immediately by telephone or email.
Simply put - we could not have asked for a better service and all at a very reasonable rate.
William · 31 July 2019
Agent replied
Congratulations on completing on your sale William - we are all so pleased for you! Thank you for your feedback on our services - it is greatly appreciated. Wishing you all the very best for the future!
★★★★★ 5/5
GoogleLuke and Shareena have been excellent throughout the process. They were incredibly helpful and informative, always quick to address any issues that came up and immediately offering practical solutions. Their client service was outstanding, and I would be more than happy to work with them again. They were both very understanding and responsive, making the whole experience smooth and reassuring.
Alia · 21 July 2025
Agent replied · 20 March 2026
Thank you for your review Alia - we are delighted to hear that you were happy with the service received.
★★★★★ 5/5
FacebookThank you so much to the team at Whitleys. They made our first ever house sale go as smoothly as possible. One of the things we valued the most was knowing they had our best interests at heart, and that they really cared for us on a personal level about getting our house sold to the best person and the best price. They were always at hand to help answer a question no matter how big or small and we trusted them 100%. Would use again in a heartbeat. Thanks to Richard, Jonathan, Mark, Ben and the whole team.
Jenni · 12 April 2019
Agent replied
Jenni, thank you so much for these kind words - it means a huge amount to us all that you feel this way about our services. Wishing you every happiness in your new home and we hope to be able to work with you again in the future!
★★★★★ 5/5
GoogleLovely sales team. Mary-Joy was the happiest and loveliest estate agent we've ever met! Showed us a few properties. Tony was also brilliant and navigated our purchase (and some of our sale!!) Wonderfully. Really responsive and helpful team, and the best estate agents we have dealt with locally. When we come to sell, we know who we'll go to! Thanks for all your efforts
Abigail · 16 September 2022
Agent replied
Thanks for your review Abigail! Mary-Joy is wonderful - we all love her too! Tony is also an absolute star when it comes to getting buyers and sellers from sale agreed to completed. Wishing you every happiness in your new home and we are always just down the road if you need any help or advice :)
★★★★★ 5/5
GoogleWe purchased and then later sold our house via R Whitley's and both times our experience has been outstanding with them. Everyone we dealt with was professional, courteous and I felt that they always had our best interest in their mind. We especially appreciated their perseverance in selling our house that was happening in difficult market conditions, but they managed to get there at the end. They always followed up with people viewing the house and kept us updated on progress, even if there wasn't much to update on. I really wish all estate agents were like them and would thoroughly recommend them.
Ádám · 18 October 2024
Agent replied · 25 October 2024
It's been a pleasure Ádám - thank you for your recommendation and we wish you every happiness in your new home in the countryside!
★★★★★ 5/5
GoogleWe would like to thank the entire team at R Whitley & Co, with a special thank you to Ben and Jonathan. We purchased our first property with R Whitley and could not be happier with the service we received. We had a few hiccups along the way, caused by third parties, but Ben and Jonathan went above and beyond to help us. They contacted various people on our behalf, chased solicitors for us, and not forgetting, answered all of our queries, no matter how silly they were. Without the support from R Whitley, the process would have been a lot more stressful. Their communication was great, replying to emails almost instantaneously and very thoroughly. They really helped us stay calm; sometimes calling us to see if we were comfortable with everything and if we had any queries. It has been a great pleasure!
Arianna · 31 July 2018
Agent replied
Hi Arianna - thanks so much for the review and we are delighted to hear that you were happy with our service! We hope you enjoy your brand new home and you know where we are if you need anything in the future. All the very best from all the team at R Whitley & Co
★★★★★ 5/5
GoogleWe have used R Whitley & Co on two occasions. In both instances for selling a property. From initial market appraisal and viewings, to completion of sale, the attention to detail, the status updates by phone and email have been exemplary. All the team are so helpful and do go the extra mile to push a sale through. Special mention to Ben, his tenacity and help was faultless, especially when the going got tough! We can’t forget Richard and Jonathan, so smart and professional and your humour saved the day on many an occasion! Sadly we don’t have another property in your area!
To sum up we would wholeheartedly recommend the team at R. Whitley.
Gill · 31 July 2018
Agent replied
Thank you for your kind review Gill and we are so please to hear that you would recommend us - that is what we always aim for :) wishing you all the very best for the future!
★★★★★ 5/5
GoogleWe would like to thank each and every member of R Whitley & Co Estate Agents for finding us a rental property in a speedy and professional manner, that ticked all requirements within our set budget.
The application process was very efficient and carried out sensibly, where each step was communicated clearly.
We also got the sense of being treated with dignity and respect, and all of our questions and inquiries during the process were explained and clarified.
Massive thanks to Mark, Liz and Alex for assisting us through out!
We have now settled in and enjoying our new home.
Suna · 31 July 2018
Agent replied
Thank you for your kind words Suna and we are so very pleased that you were pleased with the service you received from us! We all hope that you enjoy your new home - from all the Team at R Whitley & Co
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