R Whitley and Co West Drayton reviews from buyers

★★★★★ 5/5

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Excellent Service- Highly recommend

As first time buyers, my partner Hannah and I needed help throughout the process and R Whitley were amazing. From the very beginning we met with Jonathan Whitley who couldn't have been better, knew exactly what scheme we were on and what our budget was. During the purchasing process, Jonathan was available for questions or any doubts that we had. Also when we needed assistance, Jonathan pointed us in the right direction. Hugely recommend anybody who wants assistance and constant professionalism throughout the buying process. R Whitley as a company made the whole process a little easier than others involved did. Thanks very much Jonathan Whitley and Mark Groves. Adam Ruffell & Hannah Lowder

Adam · 24 February 2017

★★★★★ 5/5

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Purchase of 2 bed flat in West Drayton

I have dealt with Whitley's since 1988. We have bought and sold out family homes and have always found the whole team very professional and knowledgeable. In the last year I have bought 2 further properties and have dealt with Ben Gunton. Ben has been very professional always returning phone calls and finding out any information I have asked about as well as chasing the vendors and liaising with both sets of solicitors. I would highly recommend Whitley's Estate Agents if you are thinking of buying or selling a property.

Sara · 15 July 2015

★★★★★ 5/5

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Thank you for the excellent service

I found the agents at Whitley & Co very warm and helpful. Jonathan, help me through the buying process including recommending several services outside their scope to facilitate my whole move process. What was most positive was the regular updates and prompt responses to all my correspondences.. I was able to make appointments to revisit the property prior to completion and obtain all the measurements I required without an issue and they even checked on me after the sale! Thank you for the excellent service, needless to say I will be recommending your services to family and friends. Mary N

Mary · 8 June 2015

★★★★★ 5/5

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True Professionals

Being property investors, we have extensive experience of working with Estate Agents, and can quite honestly say it was an absolute pleasure to work with Richard and Jonathan Whitley. They are both very professional, courteous and a credit to their heritage. They both took time to understand our requirements, and managed the sale process very efficiently. We will certainly be looking to work with R Whitley & Co in the future, and are happy to recommend their services to others.

A customer · 23 March 2015

★★★★★ 5/5

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Fantastic Service

My wife and i purchased a house and completed within three weeks with the help of Ben and R Whitley and Co. Very professional through in through out. good communication, Fantastic service they offer in house (we used the recommended surveyors and also solicitor) .normal price for what you pay external if not more.. The best experience is if one agent is away the entire team collaborate very effectively to ensure there is no loss of communication to there customers and keeping them up to date step by step throughout the process. We would like to say a big THANK YOU for making this all possible and showing us how easy it can be purchasing a property. All the best

SB · 5 March 2015

★★★★★ 5/5

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Absolutely fantastic service from Jonathan Whitley, and from the whole company. We spent most of 2014 house-hunting on both sides of London and Whitleys are absolutely the only estate agent we would recommend. The rest were a nightmare - rude, late, no-shows, disorganised - every bad stereotype of an estate agent. However, we saw several properties with Jonathan and he was always punctual, polite, and eager to help. We finally had an offer accepted on a flat in November 2014, and throughout the process, Jonathan has chased solicitors, communicated with the vendor, and arranged tradespeople to inspect the property for us. His help has been invaluable - especially as we are First Time Buyers. I can't imagine ever selling our flat after finally finding it, but if we do it will be with Whitley's, beyond a shadow of a doubt.

LH · 3 February 2015

★★★★★ 5/5

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Having decided to purchase my first property I was rather in at the deep end. R.WHITELY made this whole process as simple as could be and helped with whatever I needed along the way from small simple quieries to chasing the seller. I dealt with a guy called Mark Groves who was fantastic and was willing to do whatever it took to make my experience easy, pleasant and as stress free as possible, top bloke.

Scott · 17 February 2015

★★★★★ 5/5

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R Whitley & Co.

I received an exceptional high quality of service from the team at R Whitley & Co. based in West Drayton and in particular from Mark. They alerted me to properties which were in ,y price range and were professional at all times, keeping me informed and providing the relevant assistance during a very stressful time. I wouldn't hesitate to recommend their service and expertise.

Siobhain · 18 May 2015

★★★★★ 5/5

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You Are Star

We had our first house with your wonderful help; the professional way, very kind behaviour and fast service gave us motivation to continue and then we reached the happy result. We are absolutely recommend your agency the people who really needs lots of support and help as much as we need. Thank you so much Mrs and Mr Yurdakul

Gulsevim · 26 May 2015

★★★★★ 5/5

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I recommend R.Whitley :)

R. Whitley has provided us with very good service throughout the process. Our first agent was Mark Groves who's done a great job, always keeping us informed and making sure things were moving forward. Then Richard took over as Mark left. And Richard has been very efficient. He kept on chasing up the chain for us, emailing us constantly to keep us updated. Richard was always available for us, responding to emails and getting back to us promptly. He knew exactly what was going on, he cared about our purchase situation, understood our frustrations with people at top of the chain, and helped us resolve difficult situations with our vendor & solicitor. I would strongly recommend R.Whitey! Thanks Richard for making this purchase happen!

Deborah · 7 July 2017

★★★★★ 5/5

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purchase of house

I have purchased the house through R Whitley and very impressed with professionalism and customer focussed approached. It was the complicated purchase as the finance was obtained through bridging loan but Ben Gunton from R Whitley was excellent in communicating with all stakeholders involved and managed to exchange contract on time. I will highly recommend R Whitley, I found them open and honest. I was especially impressed that R Whitley didn’t try to cut corners like other estates agent for making the deal happen and always followed the process.

Ammar · 10 April 2017

★★★★★ 5/5

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Will highly recommend R Whitley estate agency

R Whitley estate agency is an old established family run business which is quite rare this day. I will not hesitate to recommend them to any house buyer. They have a good team In sales and my experience is nothing short of perfect. I am confident too they are equally exemplary on other areas of estate agency. I would like to singled out Richard Whitley for his professionalism in handling my purchase. In particular for his advice about the new stamp duty which saves the day and not caught up paying higher new stamp duty. I am most grateful. Well done guys!

Alan · 30 March 2016

★★★★★ 5/5

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Excellent service from the team at R Whitley and Co!

My partner and I were very impressed with the service that R Whitley and Co provided whilst purchasing our property - from arranging the viewing through to collecting the keys! The whole team were faultless but Ben in particular exceeded our expectations by keeping us well informed and happy at all times. We would definitely recommend the company to others and would certainly use them in future! Thanks to everyone involved!

Danielle · 20 February 2017

★★★★★ 5/5

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Excellent service - kept us updated all along

Can't praise them enough for all the help during our purchase. It was a rather long chain and Jonathan kept us updated weekly on the progress chasing the other side of the chain when necessary. We finally exchange today.

Marie-Anne · 29 July 2015

★★★★★ 5/5

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Excellence personified

R Whitley and co, provided nothing but an exemplorary service with unwavering professionalism. In 20 years of buying and selling properties, this was the first time I had truly experienced an estate agent acting in an exemplorary manner that puts other industries to shame. I would have no hesitation in asking them to sell my home, or in approaching them to see if they could source a property that I wanted to purchase. I have no doubt that anyone using R Whitley and co will be impressed. They are the only agent I would consider using in the future, the question would be, would they represent me? A true pleasure to deal with throughout.

Alex · 20 September 2017

★★★★★ 4/5

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Good

"We would like to thank you for the service". We are finally moving to our dream house!!! I must recommend Mark Groves- Sales Consultant who have been of such a great help!

Pallavi · 28 November 2016

★★★★★ 5/5

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One of the good ones...

We were very fortunate the house we wanted most came on through Whitley. Over the last 18 months we have dealt with all estate agents in and around West Drayton and Whitley really stood out from the crowd. They showed us every house and flat we wanted to see in that period - that is of course their job, but not all agents are so obliging. Once our offer had been accepted, Whitley progressed the sale efficiently, kept us updated with progress and did not put us under pressure to agree to unrealistic deadlines. What could have been a complicated purchase took a little over three months to complete. If you’re thinking of instructing an estate agent in the area, there’s a reason Whitley encourage feedback from buyers and sellers through Rateragent. If other agents don’t encourage feedback, there’s probably a reason for that too! Whitley finally found us our dream home, and we will use Whitley when it’s time to sell many years down the line..

Keith · 23 September 2015

★★★★★ 5/5

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very smooth purchase

I recently purchased my first house through R Whitley, I mostly dealt with Ben, but everyone there was very helpful and the whole process seemed quite smooth and stress free. Very Good

Anthony · 2 July 2015

★★★★★ 5/5

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Very supportive when the conveyance solicitors are delaying things!!

As first time buyers we were very nervous about the purchase and had received little support from our solicitors who were less interested in completing and more interested in making a quick buck for every extra bank statement they had to peruse! Ben was brilliant throughout and kept us positive. Will highly be recommending these estate agents in future to friends and family

Marilyn · 1 December 2016

★★★★★ 5/5

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Property buying

Hi Team, Thank you, Thank you for all the help and support right form start to the end of property buying. Your agents are very professional, keeps all parties in sync and good advises. I have dealt with Ben Gunton and he is an asset to R whitley & Co, keep up the good work, surely recommend and happy to contact in future.

Rami · 12 March 2016

★★★★★ 5/5

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We are very pleased to have bought our first house with help from Ben and the rest of the team. They have provided an excellent service and have been very helpful.

Cy · 17 July 2015

★★★★★ 5/5

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R Whitley and Co have provided us with fantastic service on our purchase. Ben had kept us updated at every step and did a lot of the chasing on our behalf. Its been a pleasure dealing with Ben and the team at R Whitley and Co. Will be going to them for lettings.

Amit · 15 May 2017

★★★★★ 5/5

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First home purchase

The whole team has been excellent with all the purchases stages involved. Very professional through out! Big thanks to Ben who has been heavily involved with our purchase. Very quick to respond to emails and always making sure our purchase was stress free as possible. Would recommend and use again!

Daniel · 17 February 2017

★★★★★ 4/5

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The estate agent particularly Mark Groves was very helpful and kept me informed promptly and efficiently. Good service

A customer · 20 April 2015