R Whitley and Co West Drayton reviews

★★★★★ 5/5

Google

We have used R Whitley & Co on two occasions. In both instances for selling a property. From initial market appraisal and viewings, to completion of sale, the attention to detail, the status updates by phone and email have been exemplary. All the team are so helpful and do go the extra mile to push a sale through. Special mention to Ben, his tenacity and help was faultless, especially when the going got tough! We can’t forget Richard and Jonathan, so smart and professional and your humour saved the day on many an occasion! Sadly we don’t have another property in your area! To sum up we would wholeheartedly recommend the team at R. Whitley.

Gill · 31 July 2018

★★★★★ 5/5

Google

We would like to thank each and every member of R Whitley & Co Estate Agents for finding us a rental property in a speedy and professional manner, that ticked all requirements within our set budget. The application process was very efficient and carried out sensibly, where each step was communicated clearly. We also got the sense of being treated with dignity and respect, and all of our questions and inquiries during the process were explained and clarified. Massive thanks to Mark, Liz and Alex for assisting us through out! We have now settled in and enjoying our new home.

Suna · 31 July 2018

★★★★★ 5/5

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Excellent Service- Highly recommend

As first time buyers, my partner Hannah and I needed help throughout the process and R Whitley were amazing. From the very beginning we met with Jonathan Whitley who couldn't have been better, knew exactly what scheme we were on and what our budget was. During the purchasing process, Jonathan was available for questions or any doubts that we had. Also when we needed assistance, Jonathan pointed us in the right direction. Hugely recommend anybody who wants assistance and constant professionalism throughout the buying process. R Whitley as a company made the whole process a little easier than others involved did. Thanks very much Jonathan Whitley and Mark Groves. Adam Ruffell & Hannah Lowder

Adam · 24 February 2017

★★★★★ 5/5

Google

Went through a 6 month process together in what Richard and Marc said was the most complex situation they had come across, but the were both superb throughout. Always available, always offered an ear when things got tough, and were forever the voice of reason and knoweldge. I considered a couple of estate agents before starting my process, and I am very pleased I chose R Whitleys, would highly recommend them and would use them again.

Peter · 19 November 2019

★★★★★ 5/5

Google

I’ve been with R Whitley & Co for over 10 years, and they have consistently delivered outstanding service in managing my properties. They are professional, responsive, and always act in my best interests. Their experience and attention to detail have made property ownership stress-free. I highly recommend them to any landlord looking for a trustworthy and reliable lettings agent.

Hari · 21 June 2025

★★★★★ 5/5

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Professionals with integrity, coupled with great service!

From my initial call to R.Whitley & Co's office requesting a viewing, I was impressed by the level of service, thoroughness and attention to detail from the team. During the purchase process, I appreciated the professional approach and integrity by which they operate and this is a refreshing change, given my experiences with some other agents. Coupled with the constant communication and the regular updates, which were very welcomed. I have no hesitation in recommending R. Whitley & Co to family and friends, especially Ben Gunton. Thank you again and for all your help and support.

Kafil · 24 November 2015

★★★★★ 5/5

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Professional Estate Agency

If selling a property I would highly recommend R Whitley and Co. A very professional service especially from Richard who was always available to talk to and very reassuring at difficult, times,and especially when our buyer was making unreasonable demands upon us as sellers. All employees of R Whitley and Co have excellent interpersonal skills shiwing a high level of integrity and professionalism. If selling another property I would certainly use this excellent Estate Agency again and urge anyone who is thinking of selling to look no further. Quality Guaranteed

Sarah · 21 November 2015

★★★★★ 5/5

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Great Service and Professionalism

From putting in my offer to completing the purchase, the team at Whitley's was fantastic, with a special mention to Ben. Ben kept me informed at every step of the way and helped where needed, be it with solicitors or directly with the vendor. The team accommodated my requests to visit the property after sale was agreed, which was very much appreciated. Since completion, I have worked with the Lettings team and I'm again receiving a great service with Mark. Would highly recommend the team at R Whitley & Co.

Mohib · 19 November 2015

★★★★★ 5/5

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Outstanding! Thank you Whitleys.

Professional, friendly and extremely efficient during the sale of my elderly mum's house. The staff at Whitleys are wonderful. A huge thank you to Ben who kept me informed regularly along the way and for patiently explaining things more than once! Thanks also to Richard who went above and beyond the call of duty when my mum got into a couple of tricky situations! I cannot recommend them highly enough to help through the stress of buying or selling a property. Thank you again Whitleys. Sandra M.

Sandra · 11 November 2015

★★★★★ 5/5

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Excellent friendly, professional, supportive customer service from start to finish

We found that all of the staff at R. Whitleys, West Drayton were second to none during the roller coaster ride of our property sales which included trying to coordinate the selling of two houses at the same time and buying one 70 miles away! The staff were at all times friendly, professional ,supportive and patient during a very stressful and challenging time for us. With many phone calls backwards and forwards over a number of months with lots of questions whether trivial or important, the staff were amazing an experience that will stay with us for a very long time. We wouldn't hesitate to recommend R Whitley West Drayton.

SANDRA · 4 November 2015

★★★★★ 5/5

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Whitley' s Project Manage, rent and then sell the propert.

Whitleys had provided us with excellent service since 2011 when they project managed the renovation of my parents property, They then managed the rental of the property to help fund my fathers dementia care. Although my father passed in 2012, Whitleys helped us maintain the property. Wihen the tenants decidided to move, they then managed the sale of the property. In particular Ben was key in the negotiations and helped drive the sale through in a timely manner. He is very skilled at keeping the momentum in the chain, especially in dealing with the solicitors.

Michael · 3 August 2015

★★★★★ 5/5

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Purchase of 2 bed flat in West Drayton

I have dealt with Whitley's since 1988. We have bought and sold out family homes and have always found the whole team very professional and knowledgeable. In the last year I have bought 2 further properties and have dealt with Ben Gunton. Ben has been very professional always returning phone calls and finding out any information I have asked about as well as chasing the vendors and liaising with both sets of solicitors. I would highly recommend Whitley's Estate Agents if you are thinking of buying or selling a property.

Sara · 15 July 2015

★★★★★ 5/5

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Thank you for the excellent service

I found the agents at Whitley & Co very warm and helpful. Jonathan, help me through the buying process including recommending several services outside their scope to facilitate my whole move process. What was most positive was the regular updates and prompt responses to all my correspondences.. I was able to make appointments to revisit the property prior to completion and obtain all the measurements I required without an issue and they even checked on me after the sale! Thank you for the excellent service, needless to say I will be recommending your services to family and friends. Mary N

Mary · 8 June 2015

★★★★★ 5/5

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True Professionals

Being property investors, we have extensive experience of working with Estate Agents, and can quite honestly say it was an absolute pleasure to work with Richard and Jonathan Whitley. They are both very professional, courteous and a credit to their heritage. They both took time to understand our requirements, and managed the sale process very efficiently. We will certainly be looking to work with R Whitley & Co in the future, and are happy to recommend their services to others.

A customer · 23 March 2015

★★★★★ 5/5

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Fantastic Service

My wife and i purchased a house and completed within three weeks with the help of Ben and R Whitley and Co. Very professional through in through out. good communication, Fantastic service they offer in house (we used the recommended surveyors and also solicitor) .normal price for what you pay external if not more.. The best experience is if one agent is away the entire team collaborate very effectively to ensure there is no loss of communication to there customers and keeping them up to date step by step throughout the process. We would like to say a big THANK YOU for making this all possible and showing us how easy it can be purchasing a property. All the best

SB · 5 March 2015

★★★★★ 5/5

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Mark is da Man

Me and my small family were struggling to achieve property deal due to many AGENTS out in MARKET very GREEDY. BUT GOD BLESS I CAME ACROSS R WHIETLEY . In almost 10 month of my search for a good property i found few but either they asking price were not negotiable at all or Agents never reacted of my Offer. R whitley are THE ONLY AGENCY WHO SEND ME A CONFIRMATION OF MY OFFER and acted absolutely professionally throughout the process. I am happy i ended up with them and i hope my first step to the property ladder will be positive. I am looking forward for Mark and teams support in future if i need any . Thank you all .

NIKUNJ · 26 February 2015

★★★★★ 5/5

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Absolutely fantastic service from Jonathan Whitley, and from the whole company. We spent most of 2014 house-hunting on both sides of London and Whitleys are absolutely the only estate agent we would recommend. The rest were a nightmare - rude, late, no-shows, disorganised - every bad stereotype of an estate agent. However, we saw several properties with Jonathan and he was always punctual, polite, and eager to help. We finally had an offer accepted on a flat in November 2014, and throughout the process, Jonathan has chased solicitors, communicated with the vendor, and arranged tradespeople to inspect the property for us. His help has been invaluable - especially as we are First Time Buyers. I can't imagine ever selling our flat after finally finding it, but if we do it will be with Whitley's, beyond a shadow of a doubt.

LH · 3 February 2015

★★★★★ 5/5

Google

Have used chase Buchanan when they were whitleys to buy our house and 32 years later to sell it. Amazing experience end to end - very proactive , plenty of viewings and useful advice. I specifically want to call out Harry who is a legend!

Alison · 22 July 2026

★★★★★ 5/5

Google

Thank you to Marc and the team for keeping me up to date with the progress of the sale, they were very helpful and answered any questions I had. Nothing was too much trouble and were professional in a friendly manner at all times. I viewed the property as and when I needed too and they followed up with the sellers solicitor for updates. I received reassurance throughout the process as there were unexpected delays.

Charlotte · 19 November 2019

★★★★★ 5/5

Google

The whole team at R Whitley & Co were fantastic from start to finish. Caring, accessible, and with a vast knowledge of their industry, the business owners, the sales team & the progression team all made the whole process seamless. We would highly recommend R Whitley & Co...and certainly will be. A+++++

Mark · 21 August 2025

★★★★★ 5/5

Google

The service we received from R Whitley & Co during the sale of our property in West Drayton has been excellent. They kept us informed from the start to finish in a professional and friendly manner. All members of staff are extremely polite and most helpful. A big thank you to Ben who helped us though the sale. We would not hesitate to recommend this family business, it has been a pleasure dealing with them.

Brian · 31 July 2018

★★★★★ 5/5

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Excellent, Informative, Professional service at all times

We as a family needed my mother's house sold without disruption to her. Everyone from the start of the process was understanding and helpful. An open day 5 days was organised whilst mum was away and from that a sale agreed. Ben, Jonathan other staff kept us updated at all times and were always happy to answer calls and respond in a very timely fashion to any queries. We would recommend R Whitley to any seller.

Wendy · 3 December 2015

★★★★★ 5/5

Google

Reshma has been an absolute great help to us. Since we first contacted R whitley, Reshma has been in contact and responsive to all queries. If you want amazing customer service, this estate agent is for you!

Wed · 20 March 2024

★★★★★ 5/5

Google

I have nothing but praise for the professional way in which our house sale was handled by R Whitley & Co. Richard in particular has gone way beyond what would normally be expected. He spent a lot of time dealing with the problems associated with this sale. I would recommend this estate agent to any one looking to sell a property.PositiveResponsiveness, Quality, Professionalism, Value

Peter · 25 August 2021