Trusted Agent profile · Swansea Marina · Swansea

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Dawsons Marina Sales Lettings & New Homes reviews in Swansea Marina

★★★★★ Excellent

307 reviews across 3 platforms

Unit A, Meridian Bay, Trawler Road, Swansea Marina, Swansea, SA1 1PG

Part of Dawsons, see every office.

Dawsons's office in Swansea Marina, Swansea, at Unit A, is rated 4.7 out of 5 across 307 reviews on three platforms, including 232 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

232

Reviews on Google

This office

Facebook logo

3.0 / 5

10

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

65

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Dawsons Swansea Marina

Swansea Marina is situated in the the city’s historic award winning Maritime Quarter and combines the vibrancy of a city centre location with the tranquillity of a waterfront and beach resort. Swing bridges and locks, yachts, boats, listed buildings and sculptures all add to the atmosphere as do cafes, bars, shops and restaurants. Alongside and linked by an iconic Sail Bridge, is SA1, a £138million dockside development. Marina or SA1, there’s so much to do all within walking distance. Water sports on the beach, sailing lessons, cinemas, bowling and nightlife. The City Centre is a vibrant hub with over 230 shops and a fabulous market that’s home to all sorts of local delicacies. The LC, a superb multi-million pound leisure complex and water park is literally a stone’s throw away, as is the National Waterfront Museum telling the story of Wales’ industrial and maritime history, Swansea Museum, the oldest museum in Wales as well as The Dylan Thomas Centre which hosts a permanent exhibition on Dylan Thomas. For sports fans, both Swansea City FC and Ospreys Rugby Club share the majestic Liberty Stadium a short drive away. We are delighted to have been awarded GOLD for 'Letting Agent of the Year 2015', by the Sunday Times.

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Swansea Marina office, from every platform, shown as written. First names only.

5/5

The Trusted Agent
Seller

Dawsons - Swansea Marina - 5 STAR SERVICE

I cannot speak highly enough of the team at Dawson's. My property had been listed with another agent for a long time with no positive movement. When I switched to Dawson's, everything changed. From the start to the end of the process, the team displayed professionalism. Thanks to new pictures, their client databases, and effective marketing, we quickly received viewings, leading to offers. Communication was always efficient, timely, and honest. I received regular updates via emails and phone calls, along with knowledgeable advice. Dawson's made the sale stress-free and managed it better than I could have expected. I would wholeheartedly recommend them to friends and family, and I am delighted to provide them with a 5-star review. Thank you.

Natalie · 10 July 2024

5/5

Google

C-Res have been incredible throughout and I cannot fault them. We are first time buyers and they have been so helpful is guiding us and answering any questions we have. The whole team have been there when we needed them and we are so grateful!!

Megan · 19 August 2024

Agent replied · 19 August 2026

Thank you so much for taking the time to share your positive experience with C-Res! We're thrilled to hear that our team was able to support and guide you through the process of being first-time buyers. Understanding that purchasing your first home can be a daunting task, we always strive to be as helpful and accessible as possible. Your feedback is greatly appreciated and we're so grateful to have had the opportunity to assist you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Welcome to the C-Res family!

5/5

The Trusted Agent
Buyer

House purchase

Whilst purchasing a property in Swansea Marina area I dealt with Kelly Israel and Vivienne Jones of Dawson's, Marina office and could not have had better treatment. Nothing was too much trouble and they were extremely polite and understanding at all times..

Tom · 3 November 2017

Agent replied · 13 November 2017

Thank you Tom for taking the time to leave a review. We always try to give the best customer experience and will keep you updated on your purchase.

5/5

The Trusted Agent
Landlord

Review of the Letting Team at Dawsons Swansea Marina

Laura and Leon and their team at Dawson's. Swansea Marina office have been looking after my letting requirements for a number of years now and I have nothing but praise for the excellent service that I have received from them. Steve P.

Steve · 15 October 2015

Agent replied · 4 November 2015

Hi Steve, thank you for your kind and positive comments. We are glad that you are happy with our service and we look forward to working with you for your future lets.

5/5

Google

Excellent service. Aysha Abbasi has been very helpful and professional in my viewings. Efficient and quick responses, too.

J · 20 March 2023

Agent replied · 6 February 2024

Good afternoon, Many thanks for your 5 star review and positive feedback for Aysha, our Property … More

5/5

Google

As now everything is postive and Aisha is such a friendly she was so nice and helped us

Hawraa · 20 March 2023

Agent replied · 6 February 2024

Hi Hawraa Thank you for the review and such positive feedback for Aysha, our Property … More

5/5

Google

The team were so helpful when dealing with my enquiries, highly recommend!

Wardculture · 16 September 2025

Agent replied · 16 May 2026

Thank you! This is wonderful to hear.

5/5

The Trusted Agent
Landlord

Professional Letting Agents

I am an Expat living overseas and Dawson's manage a property for me in a very professional manner. I can carry on with my business and life overseas whilst i feel rest assured that everything is being taken care of by Dawson's. Leon is quick to answer queries and action points, and communicates changes clearly, and in the 3 years has managed through different tenants professionally.... Keep up the good work Leon!

Julian · 15 December 2015

5/5

Google

Aysha is very professional and friendly and we really enjoyed her accompany during the property viewing.

Great · 20 March 2023

Agent replied · 6 February 2024

Good morning, We are so pleased to hear that you are satisfied with the customer service … More

5/5

Google

Many thanks to Aysha for showing us around some properties. Looking forward to our next viewing.

Natasha · 20 March 2023

Agent replied · 6 February 2024

Dear Natasha We are always so pleased to hear when the team are appreciated for the efforts … More

5/5

Google

Ayesha was very professional and answered all my questions. She was very friendly and organised!

Maaka · 20 March 2023

Agent replied · 6 February 2024

Hi Maaka Thank you very much for the glowing review and feedback for Aysha. … More

5/5

Google

Great experience using Dawsons! They’re a lovely team and were helpful throughout the whole process. Would definitely recommend.

Sali-Wyn · 27 May 2025

Agent replied · 20 March 2026

Thank you so much for your kind review this weekend. We are so pleased to hear you had a great experience with us here in the Marina sales team. It means a lot to know you found us helpful throughout, and we really appreciate the recommendation. Wishing you all the very best in your new home. Thanks again Kelly and the team at Dawsons Marina

4/5

Google

Easy to find but on race days, apart from a few cones on the road there doesn't seem to be any marshalling going on. Not like at other circuits anyway so may be an issue when mega busy.

R · 19 August 2024

Agent replied · 19 August 2026

Hi thanks for the review but I think it was meant for another company. We are a UK based Estate Agents but the photos and review seem to be for a distribution company in the US

1/5

Facebook

We have been reporting issues in our property for nealy 2 years now, at every 3 month inspection and several times in between. The main issue concerning us is a leaking conservatory, every single time it rains, it floods! Each time we are told 'a report has been logged', 'someone will be sent out soon', nothing has EVER been done and these issues have now escalate to the point where 1 room of our house is coated in black mould and the walls are falling off (photos attached). This is just one of the many problems we've reported and Dawsons has done NOTHING. Our 3 young children live in this house with us, it is unsafe for them and we will be reporting this to environmental health and our local councillor. Absolutely abismal, if this had be rectified when we first reported NEARLY 2 YEARS AGO, we wouldn't be in this situation. Stay well away from Dawsons.

Claire · 30 September 2019

Agent replied

Hi Claire We are sorry to hear of your frustrations at the property, and aware both our maintenance team along with the properties managing office at morriston are dealing with your issues ongoing and are in close contact with you in relation to these …See more

5/5

The Trusted Agent
Tenant

Letting team

This is our first time dealing with estate agent for rent. Letting team are so polite and very helpful especial Laura. Without Laura things would have been more difficult , Laura always there for us when we need help and gets things done professionally. Also thank you Lisa who dealing with maintenance for us and not forgetting Leon who is leading professional letting team. Thank you.

Suvannee · 4 May 2018

5/5

Google

Ayesha It was lovely chatting to you yesterday 27/8/2022, You were friendly, patient and helpful. …

Gill · 4 October 2022

Agent replied · 6 February 2024

Good afternoon Gill You have been an absolute pleasure to work with and we are so pleased we are … More

5/5

The Trusted Agent
Seller

Super Agents

From start to finish a great professional yet very friendly service from the Marina office. Good advice and support. Accompanied viewings and always great at highlighting the best and most interesting features of the property.

Angela · 8 October 2015

Agent replied · 4 November 2015

Hi Angela, it was always a pleasure to deal with both yourself and your husband. If there is anything in the future we can help with. Please do not hesitate to give us a call.

5/5

Google

Amazing service from Emma Campion, very professional and knowledgeable. Would definitely recommend!

Kate · 8 July 2025

Agent replied · 8 July 2026

Thanks Lizzy!😊 …

5/5

Google

Fantastic in every way. We dealt with James, Vicki and Angela and every one of them was extremely friendly and helpful. Would 100% reccomend. Thank you!

Em · 19 August 2020

Agent replied · 19 August 2026

Thanks so much Emma lovely review

5/5

The Trusted Agent
Buyer

Purchasing Property.

Found Viv and Kelly to be first class in assisting me with the purchase of an apartment on the Marina. Due to these two I will most definitely use Dawsons again.

Clive · 3 December 2017

Agent replied · 4 December 2017

Thank you Clive for taking the time to leave a review. I am so pleased that you have had a good experience with our Marina team and hope to assist you when your looking for another property.

5/5

The Trusted Agent
Landlord

Excellent ! What a team, always helpful, friendly and provide very good advice.

Leon &, Laura are a fantastic asset to the Branch, extremely customer focussed and friendly and very efficient too! Nothing is ever too much trouble. Danielle is also very helpful and friendly.

Denise · 14 October 2015

Agent replied · 4 November 2015

Thank you Denise. We have enjoyed working with you and we look forward to working with you in the future.

5/5

Google

LOVE this place!!!! Staff are so VERY VERY VERY helpful!!!! Great teamwork! Even when their overall 'BOSS' is out of the office, the rest of the team cannot do enough to help!!! No wonder they have won. So many awards!!! THEY ARE WELL DESERVED!!!!! WELL DONE TO YOU ALL XX❤️❤️🐾🐾 …

Debbie · 19 August 2023

Agent replied · 19 August 2026

Thanks Debbie 😊 …

5/5

The Trusted Agent
Buyer

Excellent

I had wonderful experience with the team of Dawsons Swansea Marina Branch. Especially, I would like to thank Kelly Israel who alway provides fantastic customer service whenever I have questions.

JD · 16 August 2017

Agent replied · 17 August 2017

Thank you for taking the time to review your experience with Dawsons.. It is always nice to have positive feedback about our members of staff.

5/5

Google

Angie and her team were fab, dealt with every query, every hurdle, every road block impeccably. Thank you all!

Amie · 19 August 2021

Agent replied · 19 August 2026

Thank you Amie send JP - wishing you all the very best x

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dawsons Marina Sales Lettings & New Homes

What do sellers say about Dawsons Marina Sales Lettings & New Homes?

12 reviews from sellers, rated 4.8 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."

What do buyers say about Dawsons Marina Sales Lettings & New Homes?

13 reviews from buyers, rated 5.0 out of 5 on average. For example, Helen wrote: "We have had quite a few dealings with estate agents over a thirty year period as we have had to buy and sell property seven times. Dawson's Marina take first ..."

What do landlords say about Dawsons Marina Sales Lettings & New Homes?

21 reviews from landlords, rated 4.8 out of 5 on average. For example, Martin wrote: "I've noticed a steady improvement with the quality of service I have received from Dawsons over the past few years. Of particular note is the excellent and ..."

What do tenants say about Dawsons Marina Sales Lettings & New Homes?

12 reviews from tenants, rated 4.9 out of 5 on average. For example, Yang wrote: "Very enthusiastic to help people and very patient. Laura deals the problems very carful with landlord and renter. Laura is an awfully decent lady. She does ..."

Has Dawsons Marina Sales Lettings & New Homes won any awards?

Yes. Dawsons Marina Sales Lettings & New Homes won Trusted Agent in The Trusted Agent 2026 awards.

Want Dawsons Marina Sales Lettings & New Homes to help?

Send Dawsons Marina Sales Lettings & New Homes a message.

What do you need help with?

Dawsons Marina Sales Lettings & New Homes will use your details to contact you about this. See our privacy notice.

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