Trusted Agent profile · Swansea Marina · Swansea

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Dawsons Marina Sales Lettings & New Homes reviews in Swansea Marina

★★★★★ Excellent

307 reviews across 3 platforms

Unit A, Meridian Bay, Trawler Road, Swansea Marina, Swansea, SA1 1PG

Part of Dawsons, see every office.

Dawsons's office in Swansea Marina, Swansea, at Unit A, is rated 4.7 out of 5 across 307 reviews on three platforms, including 232 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

232

Reviews on Google

This office

Facebook logo

3.0 / 5

10

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

65

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Dawsons Swansea Marina

Swansea Marina is situated in the the city’s historic award winning Maritime Quarter and combines the vibrancy of a city centre location with the tranquillity of a waterfront and beach resort. Swing bridges and locks, yachts, boats, listed buildings and sculptures all add to the atmosphere as do cafes, bars, shops and restaurants. Alongside and linked by an iconic Sail Bridge, is SA1, a £138million dockside development. Marina or SA1, there’s so much to do all within walking distance. Water sports on the beach, sailing lessons, cinemas, bowling and nightlife. The City Centre is a vibrant hub with over 230 shops and a fabulous market that’s home to all sorts of local delicacies. The LC, a superb multi-million pound leisure complex and water park is literally a stone’s throw away, as is the National Waterfront Museum telling the story of Wales’ industrial and maritime history, Swansea Museum, the oldest museum in Wales as well as The Dylan Thomas Centre which hosts a permanent exhibition on Dylan Thomas. For sports fans, both Swansea City FC and Ospreys Rugby Club share the majestic Liberty Stadium a short drive away. We are delighted to have been awarded GOLD for 'Letting Agent of the Year 2015', by the Sunday Times.

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Swansea Marina office, from every platform, shown as written. First names only.

5/5

The Trusted Agent
Tenant

Fantastic service

This is the second time we have used this agent and we cannot fault the service. It was a struggle even booking viewings with other agents in the area but as soon as something suitable came available the agent contacted us to arrange a viewing. We dealt with Kim Jones who has been so helpful throughout the process. Would highly recommend.

Chris · 14 June 2017

Agent replied · 22 July 2017

Thank you Chris, It is lovely to hear you were happy with the service Dawsons gave and especially our team member Kim.

5/5

Google

Aysha has been very polite and helpful, wealth of knowledge about the properties in the location. Answered all my questions in a professional manner and very polite definitely an asset to Dawsons and the customers. Thanks so much

Saty · 20 March 2023

Agent replied · 6 February 2024

Good morning Saty Many thanks for your 5 star review and positive feedback for Aysha, our Property … More

5/5

Google

Got my flat sold super fast ,with no problems along the way .Polite and efficient staff ,and have more staff than many estate agents so calls answered swiftly.

WhyMe · 1 November 2025

Agent replied · 31 December 2025

Thank you so much for your lovely 5-star review! I am delighted we were able to sell your flat so quickly and that you found the process smooth throughout. The team will be so pleased to know their efficiency and responsiveness made a difference. Wishing you all the very best from everyone here at Dawsons Marina. Warm regards, Kelly

5/5

Google

Extremely pleased with the level of service and professionalism of Benjamin Banks. Not only did he have every answer to our questions but provided key information which we didn’t even think of. Highly recommend and would happily use again.

Hannah · 8 July 2025

Agent replied · 8 July 2026

Hi Hannah, thanks for your kind words, wishing you the best with everything😊 …

5/5

The Trusted Agent
Tenant

All round exceptional service

Dawsons went above and beyond to help me find a property to move into with my son. They were efficient, professional and had amazing timely communication skills. As a professional that's what I needed to help me get into a property ASAP in a new city. I would highly recommend the Marina team as they are responsible for this great experience!

Fatima · 27 April 2016

Agent replied · 30 April 2016

Thank you for your kind words. It has been a pleasure helping you settle into your new home and we hope you continue to enjoy.

5/5

Google

As first time buyers, we were nervous when beginning our search for a new home. The team at C Res have been fantastic throughout the whole process. We subscribed to their mailing list to receive updates when property’s became available and when we spotted one that was right for us, they booked us for a viewing in no time. The viewing process was enjoyable, with well-appreciated advice and input with regards to the property. When we decided to put in an offer, the team were genuinely thrilled for us and were so warm and welcoming each time we visited the office or the property. The whole process has been simple and stress free thanks to the fantastic team at C Res - we really cannot recommend them highly enough!

Georgia · 19 August 2023

Agent replied · 19 August 2026

Thanks Georgia we are so glad we could help

5/5

Google

Couldn’t reccomend C Res enough. After weeks of bad news with sales falling through with another agent, I came to C Res in hope they could turn things around so I wouldn’t lose my dream house. From the moment I stepped in, nothing was too much trouble and every member of staff truly went over and above offering such an exceptional service! Thank you so much for all your hard work- you made things seem effortless and no hassle at all! You are amazing!

LILY · 19 August 2023

Agent replied · 19 August 2026

Thank you for the review Lily Wishing you every happiness 😊 …

5/5

Google

Fantastic service from angi at c residential, she wasnt directly involved with ourselves during our process but later got involved the help get things over the line for me and my family. I can not praise the woman enough, she went above and beyond when it was far from out of her remit. If we ever sell again there would be no one else I would go with apart from c residential and there will be no one else I would recommend moving forward. Angi I wish you all the best for the future and thanks for everything g you have done for us

James · 19 August 2023

Agent replied · 19 August 2026

Thanks James - phew got there in the end :)#

5/5

Google

Aysha has been superb in selling our flat throughout the process. Excellent communication and courtesy matched by a proactive viewing and selling strategy. I would recommend Dawsons and particularly Aysha to anyone selling a property.

Sarah · 18 May 2023

Agent replied · 6 February 2024

Dear Sarah It is wonderful to hear such positive feedback for Aysha and the Marina team - … More

5/5

Google

I’ve visited the office at Merida. Bay twice now with view to rent and buy a property. Aysha was amazing, really helpful she made suggestions about other properties that might be useful. She was polite and professional. I’d definitely use …

Mandy · 4 October 2022

Agent replied · 6 February 2024

Good morning Mandy Thank you very much for your review and great feedback for Aysha, our Property … More

5/5

Google

Very helpfull and supportive with all my requests and needs, couldn't ask for a better team of people supporting me with the multiple properties I have bought and sold through them

Andrew · 16 September 2025

Agent replied · 16 May 2026

Thanks Andrew for the lovely review and we hope that our relationship will continue with further success!

5/5

Google

I can't recommend Dawson's highly enough. Throughout possibly the most complicated and tricky sale ever they really went the extra mile to keep things moving, were always there with suggestions to make things easier, and never gave up until …

Sally · 4 October 2022

Agent replied · 6 February 2024

Dear Sally It was our pleasure! We know how stressful the experience can be and strive to … More

5/5

Google

From the first time we met an agent of C Res we were impressed. We were viewing one of their properties. Feeling let down by the agents we had put out property on with, we quickly changed to C Res! No regrets, they had viewings booking in from day 1! All the staff were great! The property sold very quickly.

Vanessa · 19 August 2024

Agent replied · 19 August 2026

Hi Vanessa & Phil. It is always lovely to receive such positive feedback. You were a pleasure to deal with and all the team with you well in your new home

5/5

Google

Aysha was brilliant and went out of her way to give me plenty of viewings despite being tight on time.

Rhys · 20 March 2024

Agent replied · 6 February 2024

Good afternoon Rhys Thank you for your review and such positive feedback for Aysha, it means such a great deal to us! It has been a pleasure to work with you and we hope to speak to you soon. Kind Regards, Kelly and the Marina sales team

5/5

Google

Aysha was very professional and curtois showing around the property’s I would definitely consider using Dawson rentals as a landlord in future because of the excellent customer service and advice Aysha gave

Richard · 18 May 2023

Agent replied · 6 February 2024

Good afternoon Richard Thank you for the review - we always really do appreciate them! We are so happy … More

4/5

Google

All went smoothly. Collecting keys tomorrow to our new home 😊 …

Gemma · 19 September 2025

5/5

Google

Great service by Benjamin Banks and all the team at the estate agent. A wealth of experience and advise from start to finish. I would highly recommend to anyone looking for a professional service.

SteveBalfour · 8 July 2025

Agent replied · 8 July 2026

Thanks Steve, glad we could help👍 …

5/5

The Trusted Agent

Dawsons Marina Office, one very happy customer !

Having bought, sold and rented properties in the past, I count myself very lucky to have initially contacted Dawsons, Marina Office to deal with all my property business. They have consistently shown to be a friendly, fast, helpful and efficient group of people at the branch, and look forward to dealing with them in the future.

Anthony · 8 October 2015

Agent replied · 4 November 2015

Thank you for your kind words, it has been a pleasure to work with you also and we look forward to working with you in the future.

5/5

The Trusted Agent
Landlord

Efficient, Effective, Prompt, Reliable, Approachable and Customer Focussed

Laura has all the qualities listed above. If I want a job done I know that if I contact Laura it will be dealt with in a shorter than normal timescale.As a landlord that lives away from Swansea I know that our apartments are being managed by this office in a more than satiffactory manner.

Jacqui · 10 October 2015

Agent replied · 4 November 2015

Thank you for your lovely words. I look forward to working with you more in the future.

5/5

Google

So about 3 months into our 6 month tenancy and so far everything has been positive. After breaking out of a dreadful tenancy with a private landlord prior to this one, we were very anxious about moving so quickly into a new property. Really, we just wanted a good professional agency and Dawsons looked like a good bet. The properties we viewed were all kept to a high standard and were very clean with nice touches, and initial phonecalls were really pleasant. From the start, Alex has taken care of us and has been extremely helpful. We've had no hesitations or anxiety when approaching with questions throughout, from during the initial viewing to actually living here. He is very open and relaxed, and nothing is too troublesome for him to solve. The contract was clear, professionally written, and the online process to sort the deposit and signatures was quick and easy. The mid-term inspection was quick and professional and the gentleman who took care of that was also very friendly indeed. Communication throughout has been really good - both written and verbal. Overall, the company appears to serve both the tenant and the landlord in a very respectable and equal manner, which is exactly how it should be. This is shown in their willingness to fix issues as soon as possible and their organised way of doing business. So far, it has been worth it - a very people-focused company. Take a look at this agency if you want professionalism and respect - they seem to have a lot of pride in their work, and everyone we have dealt with so far has been super friendly.

Josh · 6 February 2023

Agent replied · 6 February 2024

Good morning Josh It was a real pleasure to help you with finding and securing your property and thank you very much for the review and positive feedback for the team. We are passionate about helping people get to where they want to be and customer experience is so important to us! Please let us know if there is anything further we can help you with. Kind Regards Laura, Alex & Kim - Marina lettings team

5/5

The Trusted Agent

Excellent service

Can't fault the sales or letting team at Dawsons. Every viewing by Kelly professional and well reviewed and Viv, the office manager couldn't do enough to help and provide assistance at every turn. A first class service provided by all, Thanks also to Lisa, senior sales negotiator and Leon for the letting advice.

Lesley · 5 October 2017

Agent replied · 10 October 2017

Thank you Lesley for taking the time to leave a review. It is always nice to hear that you received a professional service from both our sales and lettings team at Dawsons Marina branch.

5/5

Google

I contacted Dawson's to view properties at Swansea Marina and had the pleasure of dealing with Aysha Abbasi in the Marina office. …

Hotdogs · 4 October 2023

Agent replied · 6 February 2024

Good afternoon Ray Thank you for the review - we always really do appreciate them! We are so happy … More

5/5

Google

It was a pleasure selling our house with C-res House sold within 3 days and and was notified of all changes throughout the process - 100% recommend

Beefyblx · 19 August 2025

Agent replied · 19 August 2026

Thank you so much the review. We wish you every happiness in your new home guys

5/5

Google

Viv and the team at Dawsons Marina were very helpful, proactive and quick to respond to any queries and went above and beyond to help us through a difficult purchase

Sarah · 6 February 2023

Agent replied · 6 February 2024

Hi Sarah Thankyou for your kind review! We were happy to assist with the purchase and hope you enjoy refurbishing your new apartment, we cannot wait to see the results! Kind Regards Vivienne & Lisa - Marina team

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Questions about Dawsons Marina Sales Lettings & New Homes

What do sellers say about Dawsons Marina Sales Lettings & New Homes?

12 reviews from sellers, rated 4.8 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."

What do buyers say about Dawsons Marina Sales Lettings & New Homes?

13 reviews from buyers, rated 5.0 out of 5 on average. For example, Helen wrote: "We have had quite a few dealings with estate agents over a thirty year period as we have had to buy and sell property seven times. Dawson's Marina take first ..."

What do landlords say about Dawsons Marina Sales Lettings & New Homes?

21 reviews from landlords, rated 4.8 out of 5 on average. For example, Martin wrote: "I've noticed a steady improvement with the quality of service I have received from Dawsons over the past few years. Of particular note is the excellent and ..."

What do tenants say about Dawsons Marina Sales Lettings & New Homes?

12 reviews from tenants, rated 4.9 out of 5 on average. For example, Yang wrote: "Very enthusiastic to help people and very patient. Laura deals the problems very carful with landlord and renter. Laura is an awfully decent lady. She does ..."

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Trusted Agent.

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What do you need help with?

Dawsons Marina Sales Lettings & New Homes will use your details to contact you about this. See our privacy notice.

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