Every review we hold for the Swansea Marina office, from every platform, shown as written. First names only.
★★★★★ 5/5
The Trusted Agent TenantFantastic service
This is the second time we have used this agent and we cannot fault the service. It was a struggle even booking viewings with other agents in the area but as soon as something suitable came available the agent contacted us to arrange a viewing.
We dealt with Kim Jones who has been so helpful throughout the process.
Would highly recommend.
Chris · 14 June 2017
Agent replied · 22 July 2017
Thank you Chris, It is lovely to hear you were happy with the service Dawsons gave and especially our team member Kim.
★★★★★ 5/5
GoogleAysha has been very polite and helpful, wealth of knowledge about the properties in the location. Answered all my questions in a professional manner and very polite definitely an asset to Dawsons and the customers. Thanks so much
Saty · 20 March 2023
Agent replied · 6 February 2024
Good morning Saty
Many thanks for your 5 star review and positive feedback for Aysha, our Property … More
★★★★★ 5/5
GoogleGot my flat sold super fast ,with no problems along the way .Polite and efficient staff ,and have more staff than many estate agents so calls answered swiftly.
WhyMe · 1 November 2025
Agent replied · 31 December 2025
Thank you so much for your lovely 5-star review! I am delighted we were able to sell your flat so quickly and that you found the process smooth throughout. The team will be so pleased to know their efficiency and responsiveness made a difference. Wishing you all the very best from everyone here at Dawsons Marina.
Warm regards,
Kelly
★★★★★ 5/5
GoogleExtremely pleased with the level of service and professionalism of Benjamin Banks. Not only did he have every answer to our questions but provided key information which we didn’t even think of. Highly recommend and would happily use again.
Hannah · 8 July 2025
Agent replied · 8 July 2026
Hi Hannah, thanks for your kind words, wishing you the best with everything😊 …
★★★★★ 5/5
The Trusted Agent TenantAll round exceptional service
Dawsons went above and beyond to help me find a property to move into with my son. They were efficient, professional and had amazing timely communication skills. As a professional that's what I needed to help me get into a property ASAP in a new city. I would highly recommend the Marina team as they are responsible for this great experience!
Fatima · 27 April 2016
Agent replied · 30 April 2016
Thank you for your kind words. It has been a pleasure helping you settle into your new home and we hope you continue to enjoy.
★★★★★ 5/5
GoogleAs first time buyers, we were nervous when beginning our search for a new home. The team at C Res have been fantastic throughout the whole process. We subscribed to their mailing list to receive updates when property’s became available and when we spotted one that was right for us, they booked us for a viewing in no time. The viewing process was enjoyable, with well-appreciated advice and input with regards to the property. When we decided to put in an offer, the team were genuinely thrilled for us and were so warm and welcoming each time we visited the office or the property. The whole process has been simple and stress free thanks to the fantastic team at C Res - we really cannot recommend them highly enough!
Georgia · 19 August 2023
Agent replied · 19 August 2026
Thanks Georgia we are so glad we could help
★★★★★ 5/5
GoogleCouldn’t reccomend C Res enough. After weeks of bad news with sales falling through with another agent, I came to C Res in hope they could turn things around so I wouldn’t lose my dream house. From the moment I stepped in, nothing was too much trouble and every member of staff truly went over and above offering such an exceptional service! Thank you so much for all your hard work- you made things seem effortless and no hassle at all! You are amazing!
LILY · 19 August 2023
Agent replied · 19 August 2026
Thank you for the review Lily
Wishing you every happiness 😊 …
★★★★★ 5/5
GoogleFantastic service from angi at c residential, she wasnt directly involved with ourselves during our process but later got involved the help get things over the line for me and my family. I can not praise the woman enough, she went above and beyond when it was far from out of her remit. If we ever sell again there would be no one else I would go with apart from c residential and there will be no one else I would recommend moving forward. Angi I wish you all the best for the future and thanks for everything g you have done for us
James · 19 August 2023
Agent replied · 19 August 2026
Thanks James - phew got there in the end :)#
★★★★★ 5/5
GoogleAysha has been superb in selling our flat throughout the process. Excellent communication and courtesy matched by a proactive viewing and selling strategy. I would recommend Dawsons and particularly Aysha to anyone selling a property.
Sarah · 18 May 2023
Agent replied · 6 February 2024
Dear Sarah
It is wonderful to hear such positive feedback for Aysha and the Marina team - … More
★★★★★ 5/5
GoogleI’ve visited the office at Merida. Bay twice now with view to rent and buy a property. Aysha was amazing, really helpful she made suggestions about other properties that might be useful. She was polite and professional. I’d definitely use …
Mandy · 4 October 2022
Agent replied · 6 February 2024
Good morning Mandy
Thank you very much for your review and great feedback for Aysha, our Property … More
★★★★★ 5/5
GoogleVery helpfull and supportive with all my requests and needs, couldn't ask for a better team of people supporting me with the multiple properties I have bought and sold through them
Andrew · 16 September 2025
Agent replied · 16 May 2026
Thanks Andrew for the lovely review and we hope that our relationship will continue with further success!
★★★★★ 5/5
GoogleI can't recommend Dawson's highly enough. Throughout possibly the most complicated and tricky sale ever they really went the extra mile to keep things moving, were always there with suggestions to make things easier, and never gave up until …
Sally · 4 October 2022
Agent replied · 6 February 2024
Dear Sally
It was our pleasure! We know how stressful the experience can be and strive to … More
★★★★★ 5/5
GoogleFrom the first time we met an agent of C Res we were impressed. We were viewing one of their properties. Feeling let down by the agents we had put out property on with, we quickly changed to C Res! No regrets, they had viewings booking in from day 1!
All the staff were great! The property sold very quickly.
Vanessa · 19 August 2024
Agent replied · 19 August 2026
Hi Vanessa & Phil. It is always lovely to receive such positive feedback. You were a pleasure to deal with and all the team with you well in your new home
★★★★★ 5/5
GoogleAysha was brilliant and went out of her way to give me plenty of viewings despite being tight on time.
Rhys · 20 March 2024
Agent replied · 6 February 2024
Good afternoon Rhys
Thank you for your review and such positive feedback for Aysha, it means such a great deal to us!
It has been a pleasure to work with you and we hope to speak to you soon.
Kind Regards,
Kelly and the Marina sales team
★★★★★ 5/5
GoogleAysha was very professional and curtois showing around the property’s I would definitely consider using Dawson rentals as a landlord in future because of the excellent customer service and advice Aysha gave
Richard · 18 May 2023
Agent replied · 6 February 2024
Good afternoon Richard
Thank you for the review - we always really do appreciate them! We are so happy … More
★★★★★ 4/5
GoogleAll went smoothly. Collecting keys tomorrow to our new home 😊 …
Gemma · 19 September 2025
★★★★★ 5/5
GoogleGreat service by Benjamin Banks and all the team at the estate agent. A wealth of experience and advise from start to finish. I would highly recommend to anyone looking for a professional service.
SteveBalfour · 8 July 2025
Agent replied · 8 July 2026
Thanks Steve, glad we could help👍 …
★★★★★ 5/5
The Trusted AgentDawsons Marina Office, one very happy customer !
Having bought, sold and rented properties in the past, I count myself very lucky to have initially contacted Dawsons, Marina Office to deal with all my property business. They have consistently shown to be a friendly, fast, helpful and efficient group of people at the branch, and look forward to dealing with them in the future.
Anthony · 8 October 2015
Agent replied · 4 November 2015
Thank you for your kind words, it has been a pleasure to work with you also and we look forward to working with you in the future.
★★★★★ 5/5
The Trusted Agent LandlordEfficient, Effective, Prompt, Reliable, Approachable and Customer Focussed
Laura has all the qualities listed above. If I want a job done I know that if I contact Laura it will be dealt with in a shorter than normal timescale.As a landlord that lives away from Swansea I know that our apartments are being managed by this office in a more than satiffactory manner.
Jacqui · 10 October 2015
Agent replied · 4 November 2015
Thank you for your lovely words. I look forward to working with you more in the future.
★★★★★ 5/5
GoogleSo about 3 months into our 6 month tenancy and so far everything has been positive.
After breaking out of a dreadful tenancy with a private landlord prior to this one, we were very anxious about moving so quickly into a new property. Really, we just wanted a good professional agency and Dawsons looked like a good bet. The properties we viewed were all kept to a high standard and were very clean with nice touches, and initial phonecalls were really pleasant.
From the start, Alex has taken care of us and has been extremely helpful. We've had no hesitations or anxiety when approaching with questions throughout, from during the initial viewing to actually living here. He is very open and relaxed, and nothing is too troublesome for him to solve.
The contract was clear, professionally written, and the online process to sort the deposit and signatures was quick and easy. The mid-term inspection was quick and professional and the gentleman who took care of that was also very friendly indeed. Communication throughout has been really good - both written and verbal.
Overall, the company appears to serve both the tenant and the landlord in a very respectable and equal manner, which is exactly how it should be. This is shown in their willingness to fix issues as soon as possible and their organised way of doing business.
So far, it has been worth it - a very people-focused company. Take a look at this agency if you want professionalism and respect - they seem to have a lot of pride in their work, and everyone we have dealt with so far has been super friendly.
Josh · 6 February 2023
Agent replied · 6 February 2024
Good morning Josh
It was a real pleasure to help you with finding and securing your property and thank you very much for the review and positive feedback for the team. We are passionate about helping people get to where they want to be and customer experience is so important to us!
Please let us know if there is anything further we can help you with.
Kind Regards
Laura, Alex & Kim - Marina lettings team
★★★★★ 5/5
The Trusted AgentExcellent service
Can't fault the sales or letting team at Dawsons. Every viewing by Kelly professional and well reviewed and Viv, the office manager couldn't do enough to help and provide assistance at every turn. A first class service provided by all, Thanks also to Lisa, senior sales negotiator and Leon for the letting advice.
Lesley · 5 October 2017
Agent replied · 10 October 2017
Thank you Lesley for taking the time to leave a review. It is always nice to hear that you received a professional service from both our sales and lettings team at Dawsons Marina branch.
★★★★★ 5/5
GoogleI contacted Dawson's to view properties at Swansea Marina and had the pleasure of dealing with Aysha Abbasi in the Marina office. …
Hotdogs · 4 October 2023
Agent replied · 6 February 2024
Good afternoon Ray
Thank you for the review - we always really do appreciate them! We are so happy … More
★★★★★ 5/5
GoogleIt was a pleasure selling our house with C-res
House sold within 3 days and and was notified of all changes throughout the process - 100% recommend
Beefyblx · 19 August 2025
Agent replied · 19 August 2026
Thank you so much the review. We wish you every happiness in your new home guys
★★★★★ 5/5
GoogleViv and the team at Dawsons Marina were very helpful, proactive and quick to respond to any queries and went above and beyond to help us through a difficult purchase
Sarah · 6 February 2023
Agent replied · 6 February 2024
Hi Sarah
Thankyou for your kind review!
We were happy to assist with the purchase and hope you enjoy refurbishing your new apartment, we cannot wait to see the results!
Kind Regards
Vivienne & Lisa - Marina team
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