Trusted Agent profile · Swansea Marina · Swansea

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Dawsons Marina Sales Lettings & New Homes reviews in Swansea Marina

★★★★★ Excellent

307 reviews across 3 platforms

Unit A, Meridian Bay, Trawler Road, Swansea Marina, Swansea, SA1 1PG

Part of Dawsons, see every office.

Dawsons's office in Swansea Marina, Swansea, at Unit A, is rated 4.7 out of 5 across 307 reviews on three platforms, including 232 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

232

Reviews on Google

This office

Facebook logo

3.0 / 5

10

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

65

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Dawsons Swansea Marina

Swansea Marina is situated in the the city’s historic award winning Maritime Quarter and combines the vibrancy of a city centre location with the tranquillity of a waterfront and beach resort. Swing bridges and locks, yachts, boats, listed buildings and sculptures all add to the atmosphere as do cafes, bars, shops and restaurants. Alongside and linked by an iconic Sail Bridge, is SA1, a £138million dockside development. Marina or SA1, there’s so much to do all within walking distance. Water sports on the beach, sailing lessons, cinemas, bowling and nightlife. The City Centre is a vibrant hub with over 230 shops and a fabulous market that’s home to all sorts of local delicacies. The LC, a superb multi-million pound leisure complex and water park is literally a stone’s throw away, as is the National Waterfront Museum telling the story of Wales’ industrial and maritime history, Swansea Museum, the oldest museum in Wales as well as The Dylan Thomas Centre which hosts a permanent exhibition on Dylan Thomas. For sports fans, both Swansea City FC and Ospreys Rugby Club share the majestic Liberty Stadium a short drive away. We are delighted to have been awarded GOLD for 'Letting Agent of the Year 2015', by the Sunday Times.

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Swansea Marina office, from every platform, shown as written. First names only.

5/5

Google

If you want excellent courteous and professional service from your Estate Agent, the Dawsons Marina team is everything you need and more! Highly recommended from a very satisfied couple. Many thanks to you all Kelly, Aysha and Lisa.

Richard · 20 March 2024

Agent replied · 6 February 2024

Good afternoon Mr Patterson It has been a real pleasure working with you and we really appreciate the review … More

5/5

Google

I would recommend cresidential to anyone who is buying or selling a property. Ang and the team helped us through the selling process and kept us informed on all viewings. The team came all the way to completion . Once again thanks to a great team.

April · 19 August 2023

Agent replied · 19 August 2026

April thank you so much for the fabulous review - it is always a great boost for the team when we receive such lovely feedback

5/5

Google

I had such an incredibly high level of customer service and professionalism from the team at Dawson's. Laura and Alex couldn't do enough for me whilst I was looking for a rental in the marina. Always so friendly and welcoming- lovely to …

Oliver · 4 October 2023

Agent replied · 6 February 2024

Hello Oliver, Firstly, thank you so much for taking the time to leave a 5-star review with … More

5/5

Google

The team is very proactive & tries to satisfy as much as possible with attentation to detail. Aysha & Lisa has helped a lot to narrow down our search for Home with care so far. Its good to have local office with mutiple properties to select from :)

Hengyi · 18 May 2023

Agent replied · 6 February 2024

Dear Hengyi Thank you very much for taking the time to complete a review and provide … More

5/5

Google

The Marina office team are definitely knowledgeable of the local housing market. Their expertise and help are second to none. It would be difficult to name a single member of the team because each one is courteous and helpful, prompt to …

Rocketgazette · 4 October 2023

Agent replied · 6 February 2024

Good Afternoon, Thank you for taking the time to leave us this lovely review and to score our … More

5/5

Google

I sold my house through Dawsons Marina office. From the beginning I found the staff, Aysha, Lisa and Kelly, all very professional and easy to communicate with. They always informed me of any viewings or any developments in the sale. They …

Imran · 4 October 2023

Agent replied · 6 February 2024

Dear Imran It has been a pleasure to work with you and makes us very happy that we we were … More

5/5

Google

I have been a tenant with Dawson Marina office for 2 years and I have always received top quality support. They are always available and respond quickly to my requests. Their commitment to resolve any issue is absolutely outstanding. I've …

Simona · 4 October 2023

Agent replied · 6 February 2024

Hi Simona Thank you so much for taking the time to leave such a lovely review for our … More

5/5

Google

Used manning Stainton to sell my late mother’s home . A fantastic service that was professional and courteous. Special mention to tracie from the rothwell office and Claire that kept in constant communication surrounding the sale and would …

Simon · 16 October 2025

Agent replied · 16 May 2026

Thanks Simon! We are happy we could make things straightforward for you, all the very best ahead.

5/5

Google

Seen a few houses with Dawsons SA1. Some good recommendations by Aysha, matching with my needs. Lisa and Kelly at the office are brilliant too and overall a very experienced team. Thanks

Vinay · 20 March 2024

Agent replied · 6 February 2024

Hi Vinay Thank you for taking the time out of your busy day to post a review for the team! We have thoroughly enjoyed working with you and please do let us know if there is anything further we can help with at this stage. Have a fantastic week! Kelly and the Marina Sales Team

5/5

Google

Used Dawson's estate agents in the marina office after flat sale fell through with another agent. Sales consultant Lisa arranged two viewings within two weeks an offer on the flat was accepted. unfortunately after several months the buyer …

Peter · 4 October 2023

Agent replied · 6 February 2024

Dear Mr Bolch Thank you very much for the glowing review for Aysha, our Property Sales … More

5/5

Google

We have found Ayesha to be very attentive to detail and provide. great feedback . The Dawson office in the Marina have been very professional in their approach to selling our family investments . We would definitely recommend Dawsons and Ayesha is the perfect agent representative…

S · 20 March 2023

Agent replied · 6 February 2024

Good afternoon It has been a pleasure working with you and we appreciate you taking the time … More

5/5

Google

Aysha went out of her way to do her viewing with us, gave us some great advice with regards to home buying. Answered all our questions. Would highly recommend Aysha at Dawsons for looking for the right properties. Made the viewing very enjoyable too.

Saturn · 20 March 2023

Agent replied · 6 February 2024

Good afternoon We are thrilled to have had the opportunity to work with you as we just love matching buyers to their dream home! Many thanks for your 5 star review and positive feedback for Aysha, our Property Sales Consultant. Please do not hesitate to contact us if we can help with anything in the future All the very best Kelly and the Marina team

5/5

Google

Aysha from Dawsons (Marina) today was lush. Spoke to Lisa on the phone who lined up 2 viewings back to back at a time I wanted, which I thought was amazing. And thanks to Viv, who sorted out a 3rd viewing for the day, back-2-back with the …

Jamie · 4 October 2022

Agent replied · 6 February 2024

Hello Jamie We're always thrilled to hear that our clients are happy with our level of … More

5/5

Google

Great service from start to finish . And always on hand for Intormation and any worries . Would Highly recommend .

Andrew · 20 February 2026

Agent replied · 20 March 2026

Thank you so much for your lovely review. It was a real pleasure helping you through your move, and congratulations again. I am so pleased the team could support you from start to finish and be on hand whenever you needed reassurance or information. Wishing you every happiness in your new home, and thank you again for choosing and recommending Dawsons. Kind regards, Kelly & the Marina Sales Team

5/5

Google

Brilliant professional service 100% recommend

Kerry · 19 June 2026

Agent replied · 19 August 2026

Thank you, Kerry. A recommendation like that means a lot, and we are glad the service felt professional throughout. The Webbs Rugeley Team

5/5

Google

Brilliant service from start to finish, lovely, polite, real people that don’t hassle you. Answered all queries in a timely manner and always contacted me back. Felt more like friends than estate agents very welcoming. Couldn’t have asked for anymore.

Crystal · 19 August 2025

Agent replied · 19 August 2026

Thank you for your wonderful feedback! We're delighted to hear you had such a positive experience with our team. Your satisfaction is our priority!

5/5

Google

As a first time visitor (& buyer) to Swansea, I am very fortunate to have Dawsons with my search for a small place to call my own to live. Aysha is a gem - she is professional, proactive (very clued in) and incredibly helpful. She is …

TeA · 4 October 2022

Agent replied · 20 March 2026

Good morning TeA It has been a pleasure working with you and we appreciate you taking the time … More

5/5

Google

The service Ben Banks has provided has been impeccable. He has been very personable throughout the whole process. He keeps me in the loop of the market situation and offers expert advice. He’s also not a bad photographer. The pics of the …

Lisa · 8 July 2025

Agent replied · 8 July 2026

Thanks Lisa, glad we could help😊 …

5/5

Google

Just dealt with the purchase of a property which involved Kelly and Aysha from the Dawson’s Marina office. Excellent to deal with, very knowledgeable about their properties and the housing market. Highly recommended A+++

Alun · 15 October 2023

Agent replied · 6 February 2024

Hello Alun The team is so grateful for the glowing review and 5 star rating! We have thoroughly enjoyed working with you and please do not hesitate to contact us if we can help with your plans in the future. We hope to see you soon! Kelly and the Marina Sales Team

5/5

Google

Many thanks to Lisa, Viv and the team for securing a very quick sale on my property - above the asking price. I was impressed with the way that you arranged 9 viewings on 1 day to maximise efficiency. I was also impressed that Lisa …

Clive · 4 October 2022

Agent replied · 6 February 2024

Good afternoon Clive It was a pleasure to deal with you and to sell your fantastic property. … More

5/5

The Trusted Agent
Seller

Professional and skillful and able to make things happen.

The service from Cory and the team was extremely professional and truly exceptional. I received regular, prompt and relevant updates and felt very comfortable leaving the entire process in his capable and experienced hands. The pro active approach stood out and without question they had an ethos of wanting to make things happen and with their obvious expertise and skill were able to follow through..

Hugh · 16 October 2015

Agent replied · 4 November 2015

Hi Hugh, From myself and the team we thank you for taking the time to leave a review, As a company Dawsons always strive to provide a professional and knowledgeable service and hope to make the sale procedure as stress free as possible. It is a pleasure working with you and if there is anything in the future we can help with please do not hesitate to contact us.

5/5

Google

Both viv and Lisa were amazing , we originally put our property up for sale with other online agents, my advice don’t!! Go straight to Viv and Lisa, they know the market and within days of us putting the property in their hands they …

Martin · 4 October 2022

Agent replied · 6 February 2024

Good morning Mr Phillips We were delighted to assist with the sale of your property, we are thrilled we … More

5/5

Google

Extremely helpful team who have been incredibly patient and responsive to a number of queries throughout our tenancy. We have extended our stay mostly because of the agency and our agent Alex, who really helped us during our search for accommodation. As foreigners who just moved to the UK, we contacted every agency possible and Dawsons were the only ones that sympathized with our situation and helped us through a really challenging time. Highly recommend and good luck to anyone trying to find a place in Swansea (definitely need it)!

Suhasha · 15 October 2023

Agent replied · 6 February 2024

Good morning and thank you so much for such a lovely 5* review for us here in the Marina. Its so great to receive such positive feedback from our contract holders as well as our landlords, and to hear we made your transition to living here in Swansea all that better is truly rewarding to hear, thank you. We pride ourselves in our customer experience and reviews alike yours only confirm this for us and no doubt clients of the future. Thanks again. Kind Regards Laura and the team in Marina Lettings.

5/5

Google

"After using Dawson's services to sell my property, I want to express my personal gratitude to Kelly, one of their sales team representatives. Kelly consistently displayed professionalism, drive, and enthusiasm throughout the sale process. Without her dedication, I believe my property would still be on the market. This is a great team with excellent communication that gets the job done."

Kevin · 15 October 2024

Agent replied · 24 August 2024

Good morning Kevin It was a pleasure working with you. Thank you for your kind words and this 5* review, myself and the team really appreciate this. Should you need an agent in the future, we do hope you will come back to us, thanks again. Kelly and the Marina Team.

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Questions about Dawsons Marina Sales Lettings & New Homes

What do sellers say about Dawsons Marina Sales Lettings & New Homes?

12 reviews from sellers, rated 4.8 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."

What do buyers say about Dawsons Marina Sales Lettings & New Homes?

13 reviews from buyers, rated 5.0 out of 5 on average. For example, Helen wrote: "We have had quite a few dealings with estate agents over a thirty year period as we have had to buy and sell property seven times. Dawson's Marina take first ..."

What do landlords say about Dawsons Marina Sales Lettings & New Homes?

21 reviews from landlords, rated 4.8 out of 5 on average. For example, Martin wrote: "I've noticed a steady improvement with the quality of service I have received from Dawsons over the past few years. Of particular note is the excellent and ..."

What do tenants say about Dawsons Marina Sales Lettings & New Homes?

12 reviews from tenants, rated 4.9 out of 5 on average. For example, Yang wrote: "Very enthusiastic to help people and very patient. Laura deals the problems very carful with landlord and renter. Laura is an awfully decent lady. She does ..."

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Trusted Agent.

Want Dawsons Marina Sales Lettings & New Homes to help?

Send Dawsons Marina Sales Lettings & New Homes a message.

What do you need help with?

Dawsons Marina Sales Lettings & New Homes will use your details to contact you about this. See our privacy notice.

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