Trusted Agent profile · Swansea Marina · Swansea
Verified
★★★★★
307 reviews across 3 platforms
Unit A, Meridian Bay, Trawler Road, Swansea Marina, Swansea, SA1 1PG
Part of Dawsons, see every office.
Dawsons's office in Swansea Marina, Swansea, at Unit A, is rated 4.7 out of 5 across 307 reviews on three platforms, including 232 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
232
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
65
Reviews on The Trusted Agent
This office
Send Dawsons Marina Sales Lettings & New Homes a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...Read all 12 from sellers
We have had quite a few dealings with estate agents over a thirty year period as we have had to buy and sell property seven times. Dawson's Marina take first ...Read all 13 from buyers
I've noticed a steady improvement with the quality of service I have received from Dawsons over the past few years. Of particular note is the excellent and ...Read all 21 from landlords
Very enthusiastic to help people and very patient. Laura deals the problems very carful with landlord and renter. Laura is an awfully decent lady. She does ...Read all 12 from tenants
Swansea Marina is situated in the the city’s historic award winning Maritime Quarter and combines the vibrancy of a city centre location with the tranquillity of a waterfront and beach resort. Swing bridges and locks, yachts, boats, listed buildings and sculptures all add to the atmosphere as do cafes, bars, shops and restaurants. Alongside and linked by an iconic Sail Bridge, is SA1, a £138million dockside development. Marina or SA1, there’s so much to do all within walking distance. Water sports on the beach, sailing lessons, cinemas, bowling and nightlife. The City Centre is a vibrant hub with over 230 shops and a fabulous market that’s home to all sorts of local delicacies. The LC, a superb multi-million pound leisure complex and water park is literally a stone’s throw away, as is the National Waterfront Museum telling the story of Wales’ industrial and maritime history, Swansea Museum, the oldest museum in Wales as well as The Dylan Thomas Centre which hosts a permanent exhibition on Dylan Thomas. For sports fans, both Swansea City FC and Ospreys Rugby Club share the majestic Liberty Stadium a short drive away. We are delighted to have been awarded GOLD for 'Letting Agent of the Year 2015', by the Sunday Times.
The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Swansea Marina office, from every platform, shown as written. First names only.
5/5
GoogleVery professional estate agents. Always willing to help, regardless which end of the chain you are. Can actually see the smile through the phone!! Thankyou
Morning Stephen - thank you for that review. Kind Regards all the team at C res x
5/5
GoogleGreat service by Aysha Abbasi
Good morning Abdul We are so pleased to hear that you are satisfied with the customer service from … More
5/5
GoogleGreat service by Aysha Abbasi
Good morning Abdul We are so pleased to hear that you are satisfied with the customer service from Aysha Abbasi, our Property Sales Consultant. It of course makes it even more enjoyable for us when we have the opportunity to work with such interesting clients. Thank you for taking the time to post a review and we do hope to see you in the future. Wishing you all the best in your plans Kelly and the Marina sales team
1/5
FacebookDidn’t have a good experience buying or selling with Dawson’s, wouldn’t recommend to anyone. Friends have had similar experiences, disappointing.
Hello Gwenno Sorry to hear you feel you didn’t have a good experience with us. It would be great if we had the chance to discuss your experience directly with you so we can ensure that such issues would not arise again. We take complaints and poor c…See more
4/5
The Trusted AgentDawson's the only people to deal with
I have been dealing with Dawson's for many years and find them faultless. Nothing is to much trouble for them. Each member of their staff are efficient and curtious. I personally would not put any of my properties with anyone else. Well done the staff, you are a credit to Dawson's. Regards, Linda Bishop
5/5
The Trusted AgentPositive Feedback Review - Dawsons Swansea Marina
Throughout the whole rental process everyone was extremely polite and helpful at all times. Whenever I had a query, it was dealt with immediately and always efficiently. Every member of the team has always been very friendly when I have entered the store/phoned/ e-mailed etc and I can't fault them! Brilliant branch!!
5/5
GoogleAngie Cooney very helpful. Good company I've sold and bought a few houses with c residential.
Thanks for the review Dee - hope all goes well xx
5/5
The Trusted AgentExcellent service
Dawsons have been letting my properties for some time. I have always found them friendly, courteous and efficient.
Thank you for your kind words, we look forward to doing more business with you in the future.
5/5
The Trusted AgentLandlord review - Dawson's marina for management services of property
Excellent service, hardworking, friendly and efficient staff. Very helpful for two buy to let flats.
Hi Jonathan, Its was a pleasure to guide you through both of you purchases and successfully let the properties. We look forward to working wit you in the future.
5/5
The Trusted AgentExcellent service
I have had several years experience in dealing with the Company and I highly recommend
Hi kelly. Thank you for your positive feedback. We look forward to working with you in the future.
5/5
GoogleVery good estate agents sold my house with them and would highly recommend
Thanks Chris all the best for the future xx
5/5
The Trusted AgentIn my opinion Dawsons is one of the best agents in the UK
I'm From kuwait and it's my first choice to find a property in Swansea.
Fawaz, thank you for your positive comments. We are glad you have settled in to your apartment and if we can be of assistance in the future, please do not hesitate to contact us.
1/5
GoogleRating only, no written review.
We take all genuine customer feedback seriously, but in this instance we are unable to identify any customer interaction or dealings between the reviewer and our team. As a result, we believe this one-star rating and the associated review activity do not represent a genuine experience with this branch and are therefore untrue and misleading to anyone viewing our profile. The matter has been reported to Google for investigation and has also been reported to the police as part of an ongoing investigation concerning repeated activity relating to our business and members of our team. We are unable to comment further on an ongoing police matter, but we felt it was important to clarify for prospective and existing customers that this review does not relate to a genuine experience with our Sketty team. We remain fully committed to providing professional and transparent service to our customers. Dawsons PR
1/5
GoogleRating only, no written review.
Good morning At Dawsons we welcome all genuine reviews, and ask you once again to refrain from providing such poor ratings across our branches, as previously explained we have no record of having worked with you and therefore do not recognise this as a reflection of our service. As a result, the review has been raised with Google as inappropriate and off-topic, and now as bullying and harassment having received several of these over recent weeks. If you wish to discuss anything further, please contact us in confidence directly at info@dawsonsproperty.co.uk providing some additional details. Kind regards, Naomi (Marketing)
1/5
GooglePoor staff 👎🏽 …
Thank you for your feedback. We take genuine customer feedback seriously and always welcome the opportunity to address concerns relating to an actual experience with our team. However, we are aware that this review has recently been amended, approximately 25 weeks after the original review, to add further negative comments about our staff. The statements made are untrue and do not accurately reflect the conduct or service provided by our team. We are unable to discuss the circumstances publicly, but we can confirm that the ongoing activity relating to our business and members of our team has been reported to the police and is currently being dealt with as part of an ongoing investigation. The review and associated activity have also been reported to Google for investigation. We will continue to cooperate fully with both the police and Google and will not discuss the details of an ongoing matter in a public forum. We remain committed to providing a professional service to all of our genuine customers. Dawsons PR
5/5
GoogleRating only, no written review.
Thank you so much for your 5-star rating, we really appreciate you taking the time to provide this. It was a pleasure to assist you with the sale, and we are so pleased that you were happy with the service you received from the team throughout the process. We understand that selling a property can be an important and sometimes an emotional time, particularly when circumstances are changing, so great to hear we could make the experience as smooth and straightforward as possible for you. Thank you once again for choosing Dawsons and for placing your trust in our Marina Sales team. Your support is greatly appreciated, and we wish you all the very best for the future. Best wishes, Kelly and the Marina Sales Team
5/5
The Trusted AgentWould like to see them again!
Very kind and sincere stuff. Whenever there were problems, they dealt with them with speed and flexibility. If I will come to live in Swansea again (which is quite likely) I would definitely ask them again.
1/5
GoogleRating only, no written review.
Good afternoon Thank you for your feedback. While we welcome all genuine reviews, we are unable … More
5/5
The Trusted AgentVery Professional Agency
Excellent agency to deal with. All staff are professional, knowledgeable and highly efficient, I would have no hesitation to recommend them to any clients relocating into Swansea.
5/5
The Trusted AgentExcellent
Was pleased with the service offered by every member of the team I worked with in selling my property. Would recommend them to other sellers.
1/5
GoogleRating only, no written review.
Good afternoon Jessica Thank you for your feedback. While we welcome all genuine reviews, we are unable to find any record of having worked with you and therefore do not recognise this as a reflection of our service. As a result, the review has been raised with Google as inappropriate and off-topic. If you have had genuine dealings with our team here at Dawsons and would like us to look into your comments further, please contact us in confidence directly at info@dawsonsproperty.co.uk providing some additional details so we can investigate. Kind regards, Naomi (Marketing)
1/5
GoogleRating only, no written review.
Good afternoon Thank you for your feedback. While we welcome all genuine reviews, we are unable to find any record of having worked with you and therefore do not recognise this as a reflection of our service. As a result, the review has been raised with Google as inappropriate and off-topic. If you have had genuine dealings with our team here at Dawsons and would like us to look into your comments further, please contact us in confidence directly at info@dawsonsproperty.co.uk providing some additional details so we can investigate. Kind regards, Naomi (Marketing)
1/5
GoogleRating only, no written review.
Hi Zoe We are sorry to see your feedback, but we are unable to find any record of having worked with you or assisted you through our Marina office. We take all reviews seriously and would like the opportunity to look into your comments in more detail. Could you please email us at info@dawsonsproperty.co.uk with your full name and details of your experience so we can investigate further? At Dawsons, we pride ourselves on providing a professional and supportive service, and your review does not appear to reflect the experience of our genuine clients. Kind regards, Naomi Head of Marketing
5/5
GoogleHelped me . with every aspect of me selling and buying my new property
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
12 reviews from sellers, rated 4.8 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."
13 reviews from buyers, rated 5.0 out of 5 on average. For example, Helen wrote: "We have had quite a few dealings with estate agents over a thirty year period as we have had to buy and sell property seven times. Dawson's Marina take first ..."
21 reviews from landlords, rated 4.8 out of 5 on average. For example, Martin wrote: "I've noticed a steady improvement with the quality of service I have received from Dawsons over the past few years. Of particular note is the excellent and ..."
12 reviews from tenants, rated 4.9 out of 5 on average. For example, Yang wrote: "Very enthusiastic to help people and very patient. Laura deals the problems very carful with landlord and renter. Laura is an awfully decent lady. She does ..."
Yes. Dawsons Marina Sales Lettings & New Homes won Trusted Agent in The Trusted Agent 2026 awards.
Send Dawsons Marina Sales Lettings & New Homes a message.
