Trusted Agent profile · Swansea Marina · Swansea

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Dawsons Marina Sales Lettings & New Homes reviews in Swansea Marina

★★★★★ Excellent

307 reviews across 3 platforms

Unit A, Meridian Bay, Trawler Road, Swansea Marina, Swansea, SA1 1PG

Part of Dawsons, see every office.

Dawsons's office in Swansea Marina, Swansea, at Unit A, is rated 4.7 out of 5 across 307 reviews on three platforms, including 232 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

232

Reviews on Google

This office

Facebook logo

3.0 / 5

10

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

65

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Dawsons Swansea Marina

Swansea Marina is situated in the the city’s historic award winning Maritime Quarter and combines the vibrancy of a city centre location with the tranquillity of a waterfront and beach resort. Swing bridges and locks, yachts, boats, listed buildings and sculptures all add to the atmosphere as do cafes, bars, shops and restaurants. Alongside and linked by an iconic Sail Bridge, is SA1, a £138million dockside development. Marina or SA1, there’s so much to do all within walking distance. Water sports on the beach, sailing lessons, cinemas, bowling and nightlife. The City Centre is a vibrant hub with over 230 shops and a fabulous market that’s home to all sorts of local delicacies. The LC, a superb multi-million pound leisure complex and water park is literally a stone’s throw away, as is the National Waterfront Museum telling the story of Wales’ industrial and maritime history, Swansea Museum, the oldest museum in Wales as well as The Dylan Thomas Centre which hosts a permanent exhibition on Dylan Thomas. For sports fans, both Swansea City FC and Ospreys Rugby Club share the majestic Liberty Stadium a short drive away. We are delighted to have been awarded GOLD for 'Letting Agent of the Year 2015', by the Sunday Times.

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Swansea Marina office, from every platform, shown as written. First names only.

5/5

Google

Our sale was not straightforward but with the reassurances and intervention from the staff we got there in the end. We are extremely appreciative of the work they put in, unfortunately we can't say the same for the acting Solicitors!

Hugos · 19 August 2019

Agent replied · 19 August 2026

Thank you for so much for the review ….hopefully you can all move on now

5/5

Google

As both a purchaser and a seller I have used Dawson’s services. I find them professional and responsive. Their fees are also very reasonable. Highly recommended.

Gary · 18 May 2022

Agent replied · 6 February 2024

Good morning Gary Many thanks for scoring us 5 stars - we really appreciate the review. … More

5/5

Google

Excellent service with the sale of apartment at asking price. Great patience and help with prolonged sale process. Will continue to use for future sales.

Graham · 18 May 2022

Agent replied · 6 February 2024

Good morning Mr Williams Many thanks for your 5 star review. We know how difficult the experience can be … More

5/5

Google

Angie real helpful in buying or selling your home most choice in area to buy and best place to sell also would definite recommend All staff real helpful and friendly would not go any where else 5 stars

Simon · 19 August 2018

Agent replied · 19 August 2026

Thanks Paul hope you remain happy in your home - Angi

5/5

Google

Really good experience, Aisha gave me a lot more insight into sellers and the buying process

Hayden · 20 March 2023

Agent replied · 6 February 2024

Dear Hayden Thank you for taking the time to provide the feedback for Aysha and star rating. … More

5/5

Facebook

Approachable and very helpful. Sales dept. was was useful and helped to make the purchase quick and easy. The letting team have been very good and was able to quickly find a tenant.

Phil · 24 June 2020

Agent replied

Thank you Mr Smith much appreciated, have a good day. Naomi Marketing ??

5/5

Google

From start to finish they made the selling of a late family members property as easy as possible. Many, many thanks.

Lorraine · 19 August 2022

Agent replied · 19 August 2026

Pleasure Lorraine much love to you all

5/5

Google

Very professional, Aysha from the marina branch was a pleasure to deal with

Tom · 18 May 2023

Agent replied · 18 May 2026

Dear Tom Many thanks for your 5 star review and positive feedback for Aysha. We know how … More

1/5

Facebook

Rented with them years ago always unhelpful and nothing ever get sorted but I should thank them as it pushed me to buy my own house, avoiding any being sold by them of course

Karla · 29 September 2019

Agent replied

Sorry you feel you did not receive a good service with Dawsons. Whilst we always strive to offer the best service possible, we do appreciate sometimes circumstances of a transaction do not work in everyone’s favour. We would like to fully understand t…See more

5/5

Google

Outstanding, Going above and beyond to help, cannot thank them enough for what they have done towards helping my elderly mum's move to her new home

Kerrie · 19 August 2021

Agent replied · 19 August 2026

Thanks for the review ... hope she will be happy in her new home x

5/5

The Trusted Agent
Landlord

Professional, Personable and timely

Well orchestrated office with an outstanding team. Seamless progression in executing the sequence of steps required to let a property. Proactively informative with clear communications at every stage. A safe set of hands is the lasting impression.

Bertram · 13 October 2015

Agent replied · 4 November 2015

Bertram, thank you very much for your kind and positive comments. We are pleased you are happy with the service and we look forward to working with you in the future.

5/5

Google

From start to finish a very professional approach.We were very pleased with the price obtained for our parent's bungalow.

Maggie · 19 August 2022

Agent replied · 19 August 2026

Thanks Maggie ... hope you are all able to rest now x

5/5

Google

So about 3 months into our 6 month tenancy and so far everything has been positive. …

C_T · 4 October 2022

Agent replied · 18 May 2026

Good morning Josh It was a real pleasure to help you with finding and securing your property and … More

5/5

The Trusted Agent
Landlord

Rental service

Excellent and professional company to work with. New Tennant found, checked and paperwork completed within days. The guys there work well as a team and are both welcoming and very knowledgable. I would definitely recommend them.

Richard · 29 September 2015

Agent replied · 4 November 2015

Hi Richard, After assisting you in the purchase of the property, it was a pleasure for you then to return to Dawsons and allow us to find a suitable tenant. From myself and the team we thank you and look forward to working with you in the future.

5/5

Google

Very professional, Aysha from the marina branch was a pleasure to deal with

Tom · 6 February 2023

Agent replied · 6 February 2024

Dear Tom Many thanks for your 5 star review and positive feedback for Aysha. We know how stressful the experience can be so we aim to deliver nothing but exceptional customer service to all our clients. We are so pleased that you were happy with our service! Please do not hesitate to contact us if we can be of further assistance Best wishes Vivienne, Lisa & Aysha - Marina team

5/5

Google

Had two viewings with Aysha very professional no pressure extremely helpful

William · 20 March 2023

Agent replied · 6 February 2024

Good morning William The team is so grateful for the glowing review and 5 star rating! … More

5/5

Google

Estate agent can be pretty poor and off putting but I have been seriously impressed with the staff and service. Very highly recommended

Rhys · 19 August 2021

Agent replied · 19 August 2026

Thanks so much for the review ... you know where we are if you need anything- the whole team

5/5

Google

"Excellent local Estate Agent. Nothing was too much trouble." Still managed to sell my property during The COVID19 Lockdown. Staff were still on hand to advise. 10/10

Neil · 19 August 2020

Agent replied · 19 August 2026

Thanks Neil keep safe and hope the refurb goes well. Angi

5/5

The Trusted Agent
Buyer

excellent service

The purchase went very well. There is always some one to talk to and get the information.

Maisaa · 12 November 2015

5/5

The Trusted Agent
Landlord

An extremely helpful and supportive agency

As a landlord I have found Dawsons very helpful; all advice and help I have sought has been given very quickly, and any problems sorted out speedily. I cannot rate Dawsons highly enough.

Jill · 8 October 2015

Agent replied · 4 November 2015

Hi Jill, thank you for your lovely words. It has been great to work with you and the team at Dawsons look forward to working with you more in the future.

5/5

Google

Such an efficient and quick response to my queries. Extremely friendly and nothing is too much trouble

Mark · 22 May 2022

Agent replied · 6 February 2024

Good morning Mark Thank you very much for taking the time to review us! It is an absolute pleasure … More

1/5

Facebook

When you leave the rental property cleaner than when you moved in and they still withhold over £100 of your deposit for moderate cleaning. Scam!

Sarah · 9 August 2020

Agent replied

Hi Sarah It’s such a shame to hear of your vacation experience. As we pride ourselves on our customer service we would be grateful if you could speak with us directly via messenger or email to Naomi.webborn@dawsonsproperty.co.uk so we can look into your experience further and provide you with clarity on your issues above. Thank you and look forward to hearing from you. Naomi Marketing dept.

5/5

The Trusted Agent
Landlord

RELIABLE!

Lean has always responed to messages and request with sensible and helpful advice, rsulting in an excellent relationship between ourselves and between myself and my tenanats. Long may it continue ......

Rhodri · 13 October 2015

Agent replied · 4 November 2015

Hi Rhodri, Thank you for taking the time to leave a review, it has been a pleasure dealing with you and the many lets we have agreed on your property.

5/5

Google

Amazing service! Always helpful, knowledgeable and go above and beyond. Would recommend to anyone looking to buy or sell.

Rachel · 19 August 2021

Agent replied · 19 August 2026

Thanks Rachel - wishing you all the best

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dawsons Marina Sales Lettings & New Homes

What do sellers say about Dawsons Marina Sales Lettings & New Homes?

12 reviews from sellers, rated 4.8 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."

What do buyers say about Dawsons Marina Sales Lettings & New Homes?

13 reviews from buyers, rated 5.0 out of 5 on average. For example, Helen wrote: "We have had quite a few dealings with estate agents over a thirty year period as we have had to buy and sell property seven times. Dawson's Marina take first ..."

What do landlords say about Dawsons Marina Sales Lettings & New Homes?

21 reviews from landlords, rated 4.8 out of 5 on average. For example, Martin wrote: "I've noticed a steady improvement with the quality of service I have received from Dawsons over the past few years. Of particular note is the excellent and ..."

What do tenants say about Dawsons Marina Sales Lettings & New Homes?

12 reviews from tenants, rated 4.9 out of 5 on average. For example, Yang wrote: "Very enthusiastic to help people and very patient. Laura deals the problems very carful with landlord and renter. Laura is an awfully decent lady. She does ..."

Has Dawsons Marina Sales Lettings & New Homes won any awards?

Yes. Dawsons Marina Sales Lettings & New Homes won Trusted Agent in The Trusted Agent 2026 awards.

Want Dawsons Marina Sales Lettings & New Homes to help?

Send Dawsons Marina Sales Lettings & New Homes a message.

What do you need help with?

Dawsons Marina Sales Lettings & New Homes will use your details to contact you about this. See our privacy notice.

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