Every review we hold for the Staines upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJade and the other members of the Staines branch were extremely helpful and efficient, always going the extra mile. They were quick to respond to any issues that arose and were always friendly and welcoming whenever I visited the branch.
Michael · 24 March 2024
Agent replied · 18 October 2023
Hi Michael - Thank you very much for taking the time to write this fabulous 5 star review for our Staines team and especially Jade. It was great to read that they were extremely helpful and efficient, always going the extra mile. We will pass your comments on to them and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleFrost was very efficient in helping me secure a property twice! Would like to mention Celine’s responsiveness throughout the process. It was a seamless experience
Ayesha · 18 November 2024
Agent replied · 22 November 2024
Thank you so much for your 5 star Google review for Celine our Staines Lettings team. We are delighted to hear that it was a seamless experience. We will pass your comments on to her and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleFantastic service and support during what can be a really stressful and confusing time.
Jamie, Andy and team at Frost’s made it easier.
Would highly recommend.
Chelle · 24 March 2019
Agent replied
Hi Chelle, Many thanks for taking the time to write this glowing 5* review. We're delighted to hear that you received excellent service and will pass your comments on to the team. Best wishes
★★★★★ 5/5
FacebookI have always had interest in binary trading so I can invest for myself and my family, but I was scared of lost until I got convinced by seeing a lot of people giving testimonies about Mrs Elizabeth Bays an expert binary trader. and then i decided to finally give it a trial, so far so good, I have made $15,500 in just a couple of weeks I started trading. Don't waste more time contact her via Email: elizabethbays70@gmail.comWhatsApp:+1 {609}701-2234Facebook: Elizabeth Bays
Sbahler · 14 August 2023
★★★★★ 1/5
FacebookJust wanted to say what a great service we had from the frost partnership in windsor ! Nicola was a great help from start to finish helping to make the move as smooth as possible with no stress which when you have 3 children is a great bonus 😊Great contact from start to finish !!! Would definetly use again 😊
Dave · 17 March 2017
★★★★★ 5/5
FacebookVery helpful very pleased with service, I wish thank Alison for all her hard work.
Bev · 17 January 2022
Agent replied · 30 April 2023
Hi Bev,
Many thanks for your recommendation, we'll pass your kind comments on to Alison.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
TrustpilotYou need a website revamp please…
You need a website revamp please message me
Femi · 8 April 2026
★★★★★ 5/5
FacebookKaren & Cheryl were extremely helpful, friendly and approachable yet professional. Rare qualities. Thank you for your help in finding my new hone.
Val · 27 November 2019
Agent replied
Hi Val,
Thank you for recommending Karen and Cheryl, we're delighted to read that they provided you with such a great property service.
Wishing you every happiness in your new home from all at The Frost Partnership
★★★★★ 5/5
FacebookLizzie has been amazing, she has been very helpful from the begining to the end, she is efficient and professional, she went well above and beyond our expectations. I couldn't ask for more. Very happy with the service and Frost, and we would definitely use them again.
Paul · 23 October 2021
★★★★★ 5/5
The Trusted AgentExcellent service
I have recently sold our house through The Frost Partnership Staines. Jame King has managed the sale. He was very efficient, professional but friendly, Jamie regularly kept me up to date. I found all employees at the Frost polite, professional and helpful. Jamie and his team deal promptly with any queries. I would highly recommend them.
Giedre · 15 September 2017
★★★★★ 5/5
GoogleI purchased my house through Frost and they were excellent, if I ever move again I would definitely use them. I dealt with Daragh who was great at keeping me updated and chasing different parties when it felt like nothing was moving. I think the chain would have collapsed if it weren't for Frost's involvement.
Debs · 16 May 2018
★★★★★ 5/5
The Trusted AgentJamie King
I had a New property to sell and Jamie was my agent. He worked tirelessly to keep the sale on track which wouldn't have happened if he hadn't kept chasing the purchaser and his Solicitor.
I would thoroughly recommend Frost and in particular Jamie and I will be using them again in the future.
Jeremy · 12 December 2018
★★★★★ 5/5
The Trusted AgentA pleasure to work with!
I recently rented a property through The Frost Partnership in Staines. They provided excellent service from the moment I viewed the property through to when I left. Amy Meades was always helpful and responsive to my queries with an approachable and friendly manner, it's been a pleasure to rent through The Frost Partnership.
Sarah · 2 April 2019
★★★★★ 5/5
FacebookI recently rented a property through The Frost Partnership in Staines. They provided excellent service from the moment I viewed the property through to when I left. Amy Meades was always helpful and responsive to my queries with an approachable and friendly manner, it's been a pleasure to rent through The Frost Partnership.
Sarah · 2 April 2019
★★★★★ 5/5
FacebookWe had an excellent service from the whole team, especially Gemma, who did a great job and we thoroughly recommend them.
David · 4 October 2018
Agent replied
Hi David, Thank you so much for taking the time to write this glowing 5* review for Gemma and the team. We're delighted to hear that you received excellent service and will pass your comments on to all involved.
Best wishes from all at The Frost Partnership
★★★★★ 1/5
TrustpilotFrost company are really scammers
This company is absolutely annoying. The landlords have already asked for the highest possible price, and this company listed the property at that price, letting it go to the highest bidder, thereby undermining the market for their own benefit. The way they make money is absolutely disgusting.
For instance the landlords ask £1500 per month for 1Bedroom flat and these guys push the viewer to go for offer even more than £1700per month
Amir · 29 August 2023
★★★★★ 5/5
The Trusted AgentProfessional and Helpful
We used the The Frost Partnership in Staines to sell our flat. During the whole process they acted in a professional manner. For reasons beyond their control the whole process took an unusually long time and Andy Thomson was particularly helpful and proactive in progressing the legal aspects of the transaction.
Diane · 2 October 2018
★★★★★ 4/5
GoogleThis is the second time I have contracted Frost's services for the managed letting of a flat in Staines. The communication is straightforward and they excel for having a service oriented attitude. Both Jessica and in particular Laura have …
Pablo · 8 October 2021
★★★★★ 5/5
FacebookMy wife and I have had the pleasure of investing with Miss EVELYN JOSHUA and evaluating whether our investment is secure. Her professionalism and caring demeanor had us feeling like she is part of the family. she has an infectious bubbly personality that you just can't help but open up to her. We invest our capital with EVELYN and the returns and profits were very huge amount. On the first day of listing we were contacted by Miss EVELYN JOSHUA for some fast investment before our open eyes she surprised us forward to doing business with Miss EVELYN JOSHUA and her platform. If you want people working for you I highly recommend her good work. she is always at your service anytime, any day just contact her on viaWhatsApp:+1(804)391-9232E-mail:evelynjoshua24trades@gmail.com
Tyler · 30 October 2022
★★★★★ 5/5
GoogleAfter wasting 9 months with another agent in Staines I got in touch with Frost... within 2 weeks I had an offer that I was happy to accept and they worked really well to manage the sales process. Thank you all guys!
Sanj · 24 March 2023
Agent replied
Hi Sanj
Thank you so much for your 5* review for our Staines Sales office. We are delighted to read that they worked really well to manage the sales process for you. We … More
★★★★★ 5/5
FacebookMy wife and I have been landlords for many years. Caroline Scott has always provided us with excellent service - emails and phone calls answered quickly in a friendly but professional manner. Caroline also has an enviable rapport with local tradespeople so repairs can be effected quickly at a reasonable cost.The Frost Partnership has a very good reputation in the local area. Highly recommended.
John · 1 February 2018
Agent replied
Hi John, Thank you so much for taking the time to write this lovely 5* review. Your feedback is much appreciated. We will pass your message on to both Caroline and our senior management team. Best wishes to you and your wife.
★★★★★ 5/5
GoogleLaura and the team have been fantastic in helping us find our new home.
George · 24 March 2019
Agent replied
Hi George, Many thanks for taking the time to write this 5* review for Laura and the Staines team. It is much appreciated and we will pass your comments on. Wishing you every happiness in your new home. Kind regards
★★★★★ 5/5
GoogleWell .... I am very pleased to say that my experience with The Frost Partnership is more than positive...
The team, of which I have interfaced with many, are all very responsive, very …
Chris · 8 October 2023
Agent replied · 16 May 2023
Hi Chris - Thank you so much for leaving this amazing 5* review for our Staines team. We are so pleased to hear that you found the team to be very responsive, very professional, and specialists in all aspects. We will pass your comments on … More
★★★★★ 1/5
TrustpilotRogues.
The Frost Partnership Estate Agents Staines-upon-Thames
146-148 High St, Staines TW18 4AH
Estate agent
Michael TheNeverendingTBR
1505 points
9 months ago
Lived in the Town Hall building in Staines-upon-Thames for a year. The flat was freezing cold in the winter, I've got kids so it was absolutely dreadful for them too. The windows are wooden so the heat just goes straight out. But more to the point, the central heating was ridiculous - they never heated up and were lukewarm to the touch. The ceiling leaked, the window sills inside leaked, water came through the wooden windows. It was just a horrible place to live. All throughout this years tenancy agreement we paid £1350 a month. When we announced we were leaving they hit us with bills. They took our deposit. Charged us for cleaning the apartment once we left. Charged us for painting the apartment once we left. Even charged us £45 for removing some Blu-tac marks on the wall, even though they charged us to paint the place. I've correspondence letters and emails and the PDF file of the bill they hit us with. I just wish I could do something about it. But I warn you, do not trust these rogues!!!!
Michael · 8 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
