4 reviews from buyers, from every platform, shown as written. First names only.
★★★★★ 5/5
The Trusted AgentExcellent, professional service - highly recommended
As a buyer, I was extremely impressed with the level of service provided by Frost Partnership in Staines. I was in communication with Jamie, Andy and the team during the house buying process, which was not the most straight forward - lasting nearly a year and encompassing offers on two properties! There were many complexities including a breakdown in the chain but these were handled very well by Frost. I was kept up to date with developments over phone, email and text. Frost were professional at all times and did a good job managing all the moving parts of the purchase. There are an increasing number of online estate agencies but having an ongoing point of contact you can meet and build trust with made such a big difference. I would highly recommend Jamie and his team at Frost Staines.
Arran · 10 April 2018
★★★★★ 5/5
The Trusted AgentFantastic agent - Andy Thomson
The agent I dealt with is Andy Thomson in Staines branch. I was buying and Andy was just amazing. I appreciate ultimately his interest was completing the sale for the vendors but Andy did everything he could to help me with all the issues I experienced with the sale of my own property. He chased my rubbish conveyancer when I was on nightshifts and advised me on so many things. He is down to earth and I felt he was very honest about everything. I can’t thank him enough for his support throughout the whole process. I really felt like he had not only the vendors but my own interest in mind which is unusual and refreshing as I met a lot of estate agents in my search to find a property and Andy is by far the best I have had the pleasure of dealing with.
Lisa · 9 December 2017
★★★★★ 5/5
The Trusted AgentAmazing service
Andy Thomson provided best possible help for buying property. He always kept me informed about progress and provided helping hand whenever I required. He also helped even though it was out of his job specs.
It was impressive start when he offered to pick me up from another location and also dropped to station where I can get easy public transport as I was not having my own vehicle. This helping hand continued until buying process was complete.
I would like to really thank Andy for his help.
Vaibhav · 24 October 2017
★★★★★ 5/5
The Trusted AgentVery friendly agents
Being a first time buyer, I was not aware or any part of the complicated process and Frost agents have been very patient with my regular calls asking tons of questions.
They provided quotes for services like mortgage, solicitors, surveyors etc which were the cheapest in the market. This also made the whole process easy as I only have to talk to Frost to get updates on all the parts of the buying process.
The whole process went smoothly and they communicated at every stage.
Special Thanks to Leah Bulley for showing me the best properties in the market that are fit for my requirements. Most other agents just wasted my time.
Special thanks to Jamie King to drive the whole process end to end and for being patient with my constant phone calls.
Thanks,
Saurabh
Saurabh · 1 August 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
