Trusted Agent profile · Staines upon Thames, Surrey

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OASiS Estate Agents Staines upon Thames reviews

★★★★★ Excellent

843 reviews across 3 platforms

Mallard Court, 4 Clarence Street, Staines upon Thames, Surrey, TW18 4SP

OASiS Estate Agents's office in Staines upon Thames, Surrey, at Mallard Court, is rated 4.8 out of 5 across 843 reviews on three platforms, including 778 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

778

Reviews on Google

This office

Facebook logo

4.8 / 5

23

Reviews on Facebook

This office

View Agents logo

4.9 / 5

42

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About OASiS Estate Agents Staines upon Thames

Oasis Estate Agents we pride ourselves on delivering exceptional results through hard work, communication and dedication. Oasis Estate Agents was formed in 2004 to offer an independent sales and lettings service to the commuter haven of Staines upon Thames and the local surrounding areas. In 2015, after successfully trading with the name iSiS for over 10 years, the brand evolved into OASiS and expanded into a fantastic new office overlooking the Old Market Square. Beyond the bricks and mortar, our business is about people and our highly experienced team have been put together to exceed your expectations, whether you are buying, selling, letting or renting. Headed up by our founder Steven Harvey our dedicated team of sales and lettings consultants have an extensive knowledge of the local area and over 100 years combined estate agency experience. Central to our success is the “whole team” ideology we employ via our almost unique pooled commission policy. As a result every one of the team benefits from every sale, not simple the individual consultant who made the original sale, so everyone will look after your interests. Our multi award winning team receive continuous on-going training both internally and from some of the best estate agency trainers from across the world, ensuring they remain experts in their fields.

Awards

The Trusted Agent 2026 results for OASiS Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Staines upon Thames office, from every platform, shown as written. First names only.

5/5

Google

Manni was supporting and always available for any concerns I had when purchasing my property in Staines last year. General attitude is what you would look for when making such a big life decision.

Jordan · 30 November 2025

5/5

Google

Everyone has an opinion sometimes prejudged on estate agents some can be good or bad. We marketed our house for sale with Oasis in Staines and have been very impressed. The team are excellent to work with always willing to speak on the phone or in person and each knowing the situation on our house without having to wait for a colleague to be back in office or because they are off. We had lots of viewings and offers on house during its time on sale and through no fault of Oasis lost buyers as they pulled out (messed us around!) so did not sell our house as we lost the one we were buying. Communication was always excellent with Oasis and they did everything to sell our property so we could move. Marketing on rightmove and other platforms was professionally presented with pictures of house looking great to sell house. Viewings were well organised with great fed back after each with followup calls a day or two later. Would recommend Oasis Estate Agents in Staines and we will use them again to sell our house if we find another property we like.

Mark · 17 March 2024

5/5

Google

My daughter, Mandip has been liasing with Oasis, in relation to a property purchase. The service was excellent, and I feel that I must commend both Georgina and Jonathan. They were both efficient, and understanding. I was so impressed! They went beyond the call of duty! Thank you so much for your services. They were greatly appreciated.

Surinder · 1 August 2023

Agent replied · 30 September 2023

Many thanks for your review, both Georgina & Jonathan were so happy to find you your new home and wish you all the best for the future.

5/5

Google

We had such a great experience with Oasis from the initial searching for properties right through to exchange. They were very helpful, excellent communication and always available when we had questions or needed support. Couldn't recommend them enough for people property searching in the Staines/Egham area. Particular thanks to Georgina and Karen! They both made the buying process as smooth as it can be. Thank you!

Samantha · 30 September 2022

Agent replied · 30 September 2023

Thank you for taking the time to write such a lovely review. We have passed on your kind words to Georgina and Karen and hope you will be very happy in your new home.

5/5

Google

We had the pleasure of dealing with the helpful and friendly team at Oasis, but in particular Jonathon and Spencer, and must say that the service was over and above anything offered by other estate agents in the area. They gave us genuine confidence that they would be able to sell our property and were extremely professional and proactive. They constantly kept in touch rather than us having to chase them and we would highly recommend their services. Many thanks again, Garry and Jane.

Jane · 4 November 2019

Agent replied

Thank you so much Jane and Garry. Its always good to know that we are doing a good job! I will be sure to thank Jon and Spencer

5/5

Google

Over the past several weeks, Spencer has been most diligent and professional in assisting our ongoing property searches. Here are our comments; 1. Spencer pays careful attention to the brief he is provided. There is no time-wasting viewing properties that clearly would not be suitable 2. Spencer seems to have a good working knowledge of the property marketplace and imparts this knowledge with good skill and timing 3. Spencer listens to the perceived shortcomings in the stock he presents, without attempting to gloss over these observations or argue these away 4. We have dealt with property agents for over 40 years and in such diverse markets as South East Asia, California, Finland, the UK and more recently, China. Spencer is up there with the best we have dealt with and we would have no hesitation pitching him against the best property agents we have met. It has been a pleasure having met Spencer and we wish him everything of the best in his career.

Peter · 30 October 2019

Agent replied · 29 October 2023

Thank you Peter. Spencer is certainly a talented young man and we are so pleased that he is part of our team! Your feedback and recommendation is really really appreciate.

5/5

Google

Over the past several weeks, Spencer has been most diligent and professional in assisting our ongoing property searches. Here are our comments; 1. Spencer pays careful attention to the brief he is provided. There is no time-wasting viewing properties that clearly would not be suitable 2. Spencer seems to have a good working knowledge of the property marketplace and imparts this knowledge with good skill and timing 3. Spencer listens to the perceived shortcomings in the stock he presents, without attempting to gloss over these observations or argue these away 4. We have dealt with property agents for over 40 years and in such diverse markets as South East Asia, California, Finland, the UK and more recently, China. Spencer is up there with the best we have dealt with and we would have no hesitation pitching him against the best property agents we have met. It has been a pleasure having met Spencer and we wish him everything of the best in his career.

Peter · 1 October 2019

Agent replied · 30 September 2023

Thank you Peter. Spencer is certainly a talented young man and we are so pleased that he is part of our team! Your feedback and recommendation is really really appreciate.

5/5

Google

Oasis have proved to be very professional in the way they have dealt with selling our house. We mainly dealt with Ryan who had excellent knowledge of the market and dealt with the viewings along with Spencer. The house selling process can be full of twists and turns and it is the way these are dealt with that are the measure of excellent service. In our case, the latter stages of the process were a bit fraught but Stephen, who had taken over responsibility for the sale from Ryan, proved to be tremendously helpful in seeing the sale through.

Jonathan · 1 October 2019

Agent replied · 30 September 2023

Thank you Jonathan,we always do our best to assist and quite often selling becomes stressful. As you correctly say there are often twists and turns!

5/5

Google

From the outset Stephen Harvey’s passion and professionalism were obvious which is reflected in his equally committed team. In particular, realistic pricing and good marketing resulted in a very quick offer, at the asking price, which went through to a trouble free sale. However, Oasis did not rest on their laurels at this point but provided a coordinator to keep abreast of the sale. In this role Karen Stanton was invaluable; returning our calls and emails promptly, she quickly provided information which enabled us to keep up to date so that we could move things along as necessary. This is the link that is all too often missing and without which the buyer/seller is left in the dark. Oasis work here reflects a dedicated and well run Estate Agent who cares about providing a good service. Thankyou for a refreshingly well managed service throughout.

Steve · 1 October 2019

Agent replied

Thank you so much for your detailed feedback,its really great for the team and myself to know that our service is really appreciated. I really hope that you love your new home and that we could assist with your sale and purchase.

5/5

Google

Moving homes is supposed to be the most stressful experiences in a lifetime...however using Oasis removed this stress. From when we first popped into the branch to be kindly met by Spencer, we explained what we wanted and he literally pulled out exactly what we was looking for & when we viewed we instantly fell in love! Nothing was a problem with Oasis, Spencer & Jonathan always answered all our queries and supported us with any additional needs. 5 stars for customer service especially from Spencer & Jonathan! Thank you Spencer & the team we are so happy in our now forever home! Cant wait to invite you over when we have finished all our renovations :)

Kelly · 1 October 2019

Agent replied

Thank you Kelly. I am delighted that Spencer and Jonathan found your forever home and that we where able to remove the stress of the move. We look forward to seeing your home when its finished!

5/5

Google

Our experience with Oasis Estate Agents at Staines was brilliant from the day 1. Spencer who showed us most of the properties through Oasis could make that 'friendly & helpful' impression in the first viewing itself. The entire Oasis team - Steven, Jonathan and Karen, was really very helpful and supportive throughout the process. Initially I was bit overwhelmed by Karen's follow ups but then realised that she is indeed very diligent and supportive...and was doing those follow ups for our own good :-) I would like to sincerely thank the entire Oasis Staines team and would highly recommend Oasis for your next sale or purchase.

Shailendra · 1 October 2019

Agent replied

Many thanks for you positive feedback. I am so pleased that you are happy to recommend our service. Karen's role as our move manager is a very valuable part of the move process and we are very lucky to have her as part of our team. I will pass your thanks onto Karen and the whole team.

5/5

Google

Oasis have proved to be very professional in the way they have dealt with selling our house. We mainly dealt with Ryan who had excellent knowledge of the market and dealt with the viewings along with Spencer. The house selling process can be full of twists and turns and it is the way these are dealt with that are the measure of excellent service. In our case, the latter stages of the process were a bit fraught but Stephen, who had taken over responsibility for the sale from Ryan, proved to be tremendously helpful in seeing the sale through.

A · 24 September 2019

Agent replied

Thank you Jonathan,we always do our best to assist and quite often selling becomes stressful. As you correctly say there are often twists and turns!

5/5

Google

Oasis is the standard all estate agents should aspire to. I have rented through Oasis, used them as management agents and finally bought and sold through them. Throughout they have been nothing but professional and prompt. Having just completed through Oasis for our ‘forever home’, I really cannot recommend them enough. Special thanks to Spencer McKay who drove through our sale and purchase. Spencer went above and beyond, taking time to get to know us and making our sale and purchase personal. I would also like to thank Steven Harvey who has is finger on the pulse of Staines and found our dream property and Jonathan Stanton who managed our sale.

Adam · 23 August 2019

Agent replied

Thank you Adam. I am so pleased that we helped you secure your forever home. I am looking forward to seeing it when you have completed the renovations. I am really pleased that you have been a landlord and a seller and that you are happy to recommend the services of both sales and lettings departments. Thank you.

5/5

Google

My name is John McNeil,I have recently dealt with Oasis estate agents in stains on the sale of a property, they were very professional,straight to the point ,not the normal Blar blar blar that estate agents give ,I dealt with Jonathan and Ryan ,when ever there was a slight hold up ,I was put in the picture , I would certainly use them again and also recommend them , I have family and friends that are agents in some of the leading estate agent in Surrey , but would recommend Oasis over them the service was 5 star .thank you

Natalie · 24 January 2024

5/5

Google

I highly reccomend Oasis! We originally went down the online only route with Yopa having benn sold the whole “you get the same service for a fraction of the price” deal. After our first offer fell through, we had no doubt we needed Oasis. They were honestly exceptional. We never ever felt sold to, they found a great balance between getting us the best price for our house but also helping us understand the market and consulting with us using their expertise! Nothing was ever too much trouble. I always felt like I was their only client the service was that personal. We categorically would not have received the same elsewhere or got our sale over the line so quickly! From our inistail meeting with Ryan right the way through to completion the service was exceptional! A special mention must go to Roberto and to Spencer. They kept me calm when things got a little pressured (we were buying a new build so were under pressure from the developers to work fast and we were also doing this 2 Months before our wedding) and they did everything they could to help both us and our buyers, in fact they went above and beyond. Honestly, you are in safe hands with the guys, you don’t need anyone else. Poor Spencer spoke to me nearly every day and was always cheerful and helpful, he never got frustrated with me or avoided my calls, he was extra happy to help. On exchange day, we got phone calls from Ryan, Spencer and even Roberto who’s Dad was unwell at the hospital, I honestly couldn’t have asked for more. If you are thinking of buying a house- trust these guys, they won’t do the hard sell or lead you down the wrong path. If you are selling your house, don’t even think twice, use Oasis! Thanks so much for your help Spencer, Roberto and Ryan! We love our new home and we couldn’t have achieved everything we did without you!

Gemma · 29 July 2019

Agent replied

Thank you so much Gemma. I am so pleased that we demonstrate the difference between the online only model of sale and traditional good honest estate agency. We put in between 150 to 200 hours on each sale which the online model just does not have the resources for. Thank you so much for your review and recommendation.

5/5

Google

We recently purchased a house in Staines through Oasis, and can not recommend them enough. We dealt with Spencer and Ryan a lot during the whole process and with Roberto later on, and they were all very helpful and willing to work for us as well as their seller. Without the work of Ryan in the very early days we would be unlikely to have the secured the house, and without Spencer and Ryan’s work, the process would have taken much longer to complete. Will definitely recommend Oasis to anyone looking to sell their home.

Ben · 29 July 2019

Agent replied

Thank you Ben for your positive feedback,five star review and recommendation.

5/5

Google

Over the past several weeks, Spencer has been most diligent and professional in assisting our ongoing property searches. Here are our comments; 1. Spencer pays careful attention to the brief he is provided. There is no time-wasting viewing properties that clearly would not be suitable 2. Spencer seems to have a good working knowledge of the property marketplace and imparts this knowledge with good skill and timing 3. Spencer listens to the perceived shortcomings in the stock he presents, without attempting to gloss over these observations or argue these away 4. We have dealt with property agents for over 40 years and in such diverse markets as South East Asia, California, Finland, the UK and more recently, China. Spencer is up there with the best we have dealt with and we would have no hesitation pitching him against the best property agents we have met. It has been a pleasure having met Spencer and we wish him everything of the best in his career.

Peter · 29 July 2019

Agent replied

Thank you Peter. Spencer is certainly a talented young man and we are so pleased that he is part of our team! Your feedback and recommendation is really really appreciate.

5/5

Google

Had the pleasure of a couple of viewings with Oasis in the Staines Area, although not proceeding due to a change of location really appreciated the assistance of Kiah for her Knowledge of the area and arranging additional properties that had previously been overlooked, and on the day of Viewings Rukaiya for her calmness and knowledge of both properties and general professionalism shown. Both are a true joy to work with and if i am looking in the area again would definitely contact again.

Ross · 2 November 2024

Agent replied · 9 December 2024

Thank you Ross for the wonderful feedback on Kiah & Rukaiya. We wish you all the best with your property search and would love to see you if you are looking locally in the future.

5/5

Google

Great and awesome experience from Oasis Lettings. Emilio made everything run smoothly and we managed to get a property. His advise, communication is on a top level. Really pleased. We also did meet Matthew who was very professional whilst viewing the property. Did not feel rushed in anyway especially we had x2 children with us. Can recommend Oasis anytime. Thank you

Mauline · 15 December 2024

5/5

Google

I recently bought a property through Manni and couldn’t be happier with the experience. From start to finish, Mani was professional, knowledgeable, and incredibly patient. He guided me through every step of the process, answered all my …

Dov · 13 September 2025

5/5

Google

Over the past several weeks, Spencer has been most diligent and professional in assisting our ongoing property searches. Here are our comments; 1. Spencer pays careful attention to the brief he is provided. There is no time-wasting viewing properties that clearly would not be suitable 2. Spencer seems to have a good working knowledge of the property marketplace and imparts this knowledge with good skill and timing 3. Spencer listens to the perceived shortcomings in the stock he presents, without attempting to gloss over these observations or argue these away 4. We have dealt with property agents for over 40 years and in such diverse markets as South East Asia, California, Finland, the UK and more recently, China. Spencer is up there with the best we have dealt with and we would have no hesitation pitching him against the best property agents we have met. It has been a pleasure having met Spencer and we wish him everything of the best in his career.

Caveat · 26 March 2019

Agent replied · 24 March 2024

Thank you Peter. Spencer is certainly a talented young man and we are so pleased that he is part of our team! Your feedback and recommendation is really really appreciate.

5/5

Google

I've had a brilliant experience working with Oasis on a purchase! Joe was extremely helpful and always quick to answer whenever I had any queries or concerns, all the way from viewings to completion. I would definitely work with them again.

Gregor · 12 August 2025

5/5

Google

Really good service from Oasis, we dealt with Simon from the beginning, kept us up to date and got the initial ball rolling really fast. Appreciated the call in regards to stamp duty and Simon was happy to explain where we stood if this was not extended, setting our expectations appropriately. As a first time buyer I don't have a standard to go against other than my own experience, therefore I would highly recommend.

Phil · 17 March 2021

Agent replied

Thank you Phil, Simon is a massive asset to our business!

5/5

Google

Thank you to Kiah and the team for diligently trying to search for a home for us. We appreciate the effort that Kiah put into calling us with new houses on the market and booking us in to see them promptly. We found her to be knowledgeable and progressional! Thanks again.

L · 16 April 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about OASiS Estate Agents Staines upon Thames

How many reviews does OASiS Estate Agents Staines upon Thames have?

OASiS Estate Agents's Staines upon Thames office has 843 reviews across three platforms: 778 on Google, 23 on Facebook, 42 on View Agents.

What is OASiS Estate Agents Staines upon Thames's rating?

OASiS Estate Agents Staines upon Thames is rated 4.8 out of 5 across all 843 reviews, and 4.8 out of 5 on Google from 778 reviews.

What do sellers say about OASiS Estate Agents Staines upon Thames?

14 reviews from sellers, rated 5.0 out of 5 on average. For example, Lindsay wrote: "I was very lucky when my letting agent recommended Oasis Staines when the time had come to sell my property in Church Street which we had owned for some thirty ..."

What do buyers say about OASiS Estate Agents Staines upon Thames?

15 reviews from buyers, rated 4.7 out of 5 on average. For example, Alison wrote: "We recently purchased a house through Isis and I can honestly say I have never come across such professionalism. From the very first moment I was introduced to ..."

What do landlords say about OASiS Estate Agents Staines upon Thames?

3 reviews from landlords, rated 5.0 out of 5 on average. For example, HM wrote: "I bought my property with ISIS, they then rented it and property managed it for me. I have now sold the apartment with ISIS, in particular with Keith Howard ..."

What do tenants say about OASiS Estate Agents Staines upon Thames?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, Simona wrote: "I started looking for a place to rent in August, I had to find a place asap as I had to move out from where I was living in about 1 and a bit month. I started ..."

Has OASiS Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: OASiS Estate Agents, Staines upon Thames won Platinum.

Where is OASiS Estate Agents's Staines upon Thames office?

OASiS Estate Agents Staines upon Thames, Mallard Court, 4 Clarence Street, Staines upon Thames, Surrey, TW18 4SP.

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