5/5
Wow - excellent service from the fantastic team at Oasis. A huge thank you to everyone but a special shout out to Manni, Emilio, and Joe. …

Trusted Agent profile · Staines upon Thames, Surrey
Verified
★★★★★
843 reviews across 3 platforms
Mallard Court, 4 Clarence Street, Staines upon Thames, Surrey, TW18 4SP
OASiS Estate Agents's office in Staines upon Thames, Surrey, at Mallard Court, is rated 4.8 out of 5 across 843 reviews on three platforms, including 778 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I was very lucky when my letting agent recommended Oasis Staines when the time had come to sell my property in Church Street which we had owned for some thirty ...Read all 14 from sellers
We recently purchased a house through Isis and I can honestly say I have never come across such professionalism. From the very first moment I was introduced to ...Read all 15 from buyers
I bought my property with ISIS, they then rented it and property managed it for me. I have now sold the apartment with ISIS, in particular with Keith Howard ...Read all 3 from landlords
I started looking for a place to rent in August, I had to find a place asap as I had to move out from where I was living in about 1 and a bit month. I started ...Read all 4 from tenants
Oasis Estate Agents we pride ourselves on delivering exceptional results through hard work, communication and dedication. Oasis Estate Agents was formed in 2004 to offer an independent sales and lettings service to the commuter haven of Staines upon Thames and the local surrounding areas. In 2015, after successfully trading with the name iSiS for over 10 years, the brand evolved into OASiS and expanded into a fantastic new office overlooking the Old Market Square. Beyond the bricks and mortar, our business is about people and our highly experienced team have been put together to exceed your expectations, whether you are buying, selling, letting or renting. Headed up by our founder Steven Harvey our dedicated team of sales and lettings consultants have an extensive knowledge of the local area and over 100 years combined estate agency experience. Central to our success is the “whole team” ideology we employ via our almost unique pooled commission policy. As a result every one of the team benefits from every sale, not simple the individual consultant who made the original sale, so everyone will look after your interests. Our multi award winning team receive continuous on-going training both internally and from some of the best estate agency trainers from across the world, ensuring they remain experts in their fields.
The Trusted Agent 2026 results for OASiS Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Staines upon Thames office, from every platform, shown as written. First names only.
5/5
Wow - excellent service from the fantastic team at Oasis. A huge thank you to everyone but a special shout out to Manni, Emilio, and Joe. …
5/5
Me and my family recently moved to England and we needed a house quickly. Contacted many agents with no good luck until we talked to Krista from Oasis Estate Agents. Krista was trully incredible. Quick responses, fast action and always keeping us updated. Matt was also great and they make an excellent team. Highly recommended! Xx
Hi, Karen. Thanks for the positive review and we were delighted to assist you with your search.
5/5
I recently had the pleasure of working with Jonathan and Ryan from Oasis Estate Agents for the sale of my property, and I couldn't be happier with the experience. From start to finish, both Jonathan and Ryan demonstrated exceptional professionalism, expertise, and dedication. Their deep understanding of the local market and strategic approach to pricing and marketing resulted in a swift and successful sale. Communication was always clear and timely, ensuring I felt supported and informed throughout the entire process. What truly set Oasis apart was their attention to detail and genuine care for my needs. They went above and beyond to make sure everything ran smoothly, addressing any concerns promptly and effectively. I highly recommend Oasis to anyone looking to buy or sell a property. Their outstanding service and commitment to excellence are truly commendable. Thank you for making this whole experience so positive and as stress-free as possible!
Dear Mark, thank you for the glowing review. We are delighted that you took the time to share your experience. Our team genuinely care about our clients and we are pleased that you noted this. Moving home can be very stressful and we take pleasure in alleviating some of that stress for our clients. Wishing you all the best and we look forward to working with you again in the future.
5/5
Great service and so helpful. Made the whole so easy. Thanks Chris.
5/5
We engaged Oasis to sell my parents home at a quite traumatic time, and found them to be professional, knowledgable, good communicators, as well as exceedingly helpful and showing a huge amount of empathy for the family circumstances. Jonathan and his team always came back to us very quickly regarding any query we had.PositiveResponsiveness, Quality, Professionalism, Value
Thank you, Paul. It was a pleasure to work with you and we are delighted to hear you were happy with our services.
5/5
Georgina is a trustworthy and responsible agent that I have ever met. She is so considerate that knows the needs of the customers and tries her best to arrange a property viewing with a detailed information of the property. I highly appreciate her work attitude.
Thank you for your positive comments
5/5
HI I got my keys today. Many thanks to all of Oasis. Wth great assistance from Oasis's team , I successfully bought my dream house. In the whole processing, I was deeply impressed by the team's professional knowledge and hight-quality service. Also, I would like to thank you Ryan and Simon particularly, they provided constructive opinion on my concern and considerate assistance on every stuff. I really appreciate their excellent performance. Thanks again to all of Oasis, you made my dream come true.
5/5
Dear all, Thank you very much for successfully finding buyers and completing the sale of my property in Staines. Throughout it has been a pleasure speaking with the team on a regular basis and as always you provided a friendly, professional, and efficient service in the process of selling my property. A special thank you to Ryan for doing a great job of organising and facilitating the viewings which led to finding the right buyers, and also to Karen and Aileen for keeping everything on track - especially the Solicitors - leading to completion last Wednesday (12/04/23). I won't hesitate to recommend Oasis to anyone I know considering the sale of their property. Kind regards, Henri
5/5
Krista has been a truly professional agent, always ready to respond to every query of ours. She has made sure all our requests were met and it is largely thanks to her we are so excited to be moving to our new place. A wonderful person and a highly recommeded agent. Thank you, Krista!
Hi, Paris. It was a pleasure to help you find your new home. Thank you for the review and positive feedback.
5/5
After searching weeks for a flat, they helped me with the perfect one for my needs. Cameron, one of the estate agents working there has been so helpful and friendly during the whole process and has actually listened to my situation unlike a lot of the other agents in the area who wouldn't even respond to emails. Thank you Cameron and the whole team!
Hi Jake Its so important to get the basics right in any business. Thank you for your recommendation and endorsement
5/5
Manni one of the best, so helpful, so polite and always on hand to answer queries. He is an asset to any employer. Long may he reign.
Thank you so much for your kind words! We couldn’t agree more, Manni truly is an asset to our team. His helpfulness, professionalism, and dedication to being available for our clients make a real difference every day. We’ll be sure to pass on your lovely feedback to him, it will mean a lot!
5/5
Emilio has been very attentive and prompt, answers questions very patiently. He made the process very swift and efficient. Very professional. Thanks. Now settling in new flat.
we are so glad that you are enjoying your new apartment, we will pass your positive feedback onto Emilio.
5/5
very professional ,yet very friendly and helpful people at Oasis, we had a seamless transaction , no hassle , all went well as it should be. Booked views until we found what we were looking for, and every time Krista was always already there!! What a lovely team !! thank you Oasis team!
Hi, Liviu. Thanks for the great feedback and review. We really appreciate it.
5/5
Oasis Real Estate professional Emilio Ascione helped me find my flat in the perfect location London. As a first timer in the UK I have to admit he made sure the process went smooth. Kudos to his patience as most of the time I wasn't available. He stayed in touch until all the legalities were finished. Thumbs up to that. Thanks to Emilio and Oasis Real Estate for the great outcome.
5/5
Highly recommend Oasis Estate Agents, have bought and sold many houses and they are the best by far, Spencer and Edwina went the extra mile when things went a bit tricky and kept me updated throughout the whole process. They are the only estate agents I know that give you the actual feedback from the buyer to give you constructive feedback good and bad!! which was really helpful.
Thank you Jakki Feedback is so important when you are selling and its grate to hear that the team are on top of this. Its certainly our priority!
5/5
We have nothing but positive things to say about the Oasis team. From start to finish Georgina, Simon and Ryan were absolutely brilliant. The sale of our property was so smooth and that was all down to the team! Thank you once again.
Thank you so much for your kind words Sophie, we all wish you both all the best for the future and really appreciate the opportunity.
5/5
Excellent support from Manni during our visits to view 34 Hythe End Road. Manni was punctual, patient, polite and knowledgeable, a credit to Oasis. Thank you Manni!
Thank you Kevan for your kind words - we share your thoughts on Manni - he really is a credit to us! All the best, the OASiS team.
5/5
I have been using Oasis as my agent for the past 5 years, both as a landlord and currently as a vendor. The whole team are very professional, whilst being approachable and friendly too. Spencer Mackay has been really enthusiastic about my property, and has achieved an offer over the asking price within a week of going on the market. A big thank you to Spencer and Oasis
Thank you Sarah. Its always a pleasure to represent you.
5/5
I have been using Oasis as my agent for the past 5 years, both as a landlord and currently as a vendor. The whole team are very professional, whilst being approachable and friendly too. Spencer Mackay has been really enthusiastic about my property, and has achieved an offer over the asking price within a week of going on the market. A big thank you to Spencer and Oasis
Thank you Sarah. Its always a pleasure to represent you.
5/5
Absolutely top service from Cameron Mackenzie at Oasis. I went to Staines on Saturday to find a flat to rent... three days later I've got a move date within two weeks! The whole process was easy and made even less stressful by my being helped by Cameron going above and beyond with some enquiries I had. Highly recommendedPositiveResponsiveness, Quality, Professionalism
Thank you John, I am so pleased we have got you moving into your new home so swiftly
5/5
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5/5
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5/5
Manni has been incredibly helpful, insightful and patient with my sale and I recommend working with him.
5/5
I would like to thank Emilio for assisting me in securing a property to rent. He was easily accessible and friendly throughout the process. Thanks again!
Thank you for your review on Emilio, he was delighted to be of assistance. All the very best to you in your new home. The OASiS team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
OASiS Estate Agents's Staines upon Thames office has 843 reviews across three platforms: 778 on Google, 23 on Facebook, 42 on View Agents.
OASiS Estate Agents Staines upon Thames is rated 4.8 out of 5 across all 843 reviews, and 4.8 out of 5 on Google from 778 reviews.
14 reviews from sellers, rated 5.0 out of 5 on average. For example, Lindsay wrote: "I was very lucky when my letting agent recommended Oasis Staines when the time had come to sell my property in Church Street which we had owned for some thirty ..."
15 reviews from buyers, rated 4.7 out of 5 on average. For example, Alison wrote: "We recently purchased a house through Isis and I can honestly say I have never come across such professionalism. From the very first moment I was introduced to ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, HM wrote: "I bought my property with ISIS, they then rented it and property managed it for me. I have now sold the apartment with ISIS, in particular with Keith Howard ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Simona wrote: "I started looking for a place to rent in August, I had to find a place asap as I had to move out from where I was living in about 1 and a bit month. I started ..."
Yes. In The Trusted Agent 2026 awards: OASiS Estate Agents, Staines upon Thames won Platinum.
OASiS Estate Agents Staines upon Thames, Mallard Court, 4 Clarence Street, Staines upon Thames, Surrey, TW18 4SP.