Every review we hold for the Staines upon Thames office, from every platform, shown as written. First names only.
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5/5
GoogleIn process of buying our first home we been in contact with many estate agents but the experience with Oasis Estate agent was amazing, we bought our dream home through Oasis. It was wonderful experience. Whole team @ Oasis are brilliant , specially βSpencer β been amazing , very calm , sincere and great sense of humour It was like personalised service . Always prompt in reply , Very professional and fair .We have had to view same property few times but Oasis / Spencer was so accommodating and liaised with seller to smoothen the visit etc. For few personal reasons we have had to delay the completion but Team @ Oasis and Spencer were very supportive and kept myself and seller updated all the time . The lady on the reception gave me complementary freebie on key collection and also sent me Info in what next after moving in !!! Very pleased Thank you so much
The best bunch of people I have seen in property businessπ
Welldone Team Oasis Keep up Great Work !
Rupesh Β· 1 October 2018
Agent replied
Thank you Rupesh. Spencer and all of the team always do there best to assist with supporting our clients needs and timescales. I will be sure to thank Spencer.
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5/5
GoogleThe Oasis lettings team have been brilliant in all aspects of letting and managing our property. As first time landlords, we have benefited from how they work really well as a team providing us with excellent advice and a smooth and seamless service. After Elle, Connie and Liz found ideal tenants for us, Kayleigh made the process of getting the property ready for letting and completing all the necessary documentation really easy. We continue to rely heavily on their on-going management service, with Oasis's Portfolio Manager, Christine, providing the most efficient and effective management service we could have hoped for - far exceeding our expectations. She responds very quickly to any queries from the tenants or from us, and resolves matters speedily before they become problems.
Franco Β· 1 October 2018
Agent replied Β· 30 September 2023
Thank you Franco. We aim to make the letting process as simple as possible and thorough property management is an absolute must. It so important to respond swiftly as you say to avoid a small issue becoming a larger one!
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5/5
GoogleThe Oasis lettings team have been brilliant in all aspects of letting and managing our property. As first time landlords, we have benefited from how they work really well as a team providing us with excellent advice and a smooth and seamless service. After Elle, Connie and Liz found ideal tenants for us, Kayleigh made the process of getting the property ready for letting and completing all the necessary documentation really easy. We continue to rely heavily on their on-going management service, with Oasis's Portfolio Manager, Christine, providing the most efficient and effective management service we could have hoped for - far exceeding our expectations. She responds very quickly to any queries from the tenants or from us, and resolves matters speedily before they become problems.
A Β· 24 September 2018
Agent replied
Thank you Franco. We aim to make the letting process as simple as possible and thorough property management is an absolute must. It so important to respond swiftly as you say to avoid a small issue becoming a larger one!
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5/5
GoogleIn process of buying our first home we been in contact with many estate agents but the experience with Oasis Estate agent was amazing, we bought our dream home through Oasis. It was wonderful experience. Whole team @ Oasis are brilliant , specially βSpencer β been amazing , very calm , sincere and great sense of humour It was like personalised service . Always prompt in reply , Very professional and fair .We have had to view same property few times but Oasis / Spencer was so accommodating and liaised with seller to smoothen the visit etc. For few personal reasons we have had to delay the completion but Team @ Oasis and Spencer were very supportive and kept myself and seller updated all the time . The lady on the reception gave me complementary freebie on key collection and also sent me Info in what next after moving in !!! Very pleased Thank you so much
The best bunch of people I have seen in property businessπ
Welldone Team Oasis Keep up Great Work !
A Β· 24 September 2018
Agent replied
Thank you Rupesh. Spencer and all of the team always do there best to assist with supporting our clients needs and timescales. I will be sure to thank Spencer.
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5/5
GoogleKrista was incredibly helpful and friendly with helping me and my partner with our move. She was very considerate with giving us a guided online tour since we are not from England when most estate agents were reluctant to do this. Highly recommend Oasis estate agents, always happy to answer our questions or guide us in the right direction when they are unsure.
Rachel Β· 30 September 2022
Agent replied Β· 30 September 2023
Hi, Rachel. Thank you for taking the time to leave such a great review. It was a pleasure to assist you with your search.
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5/5
GoogleI would like to take this opportunity to thank Ryan, Georgina and everyone at Oasis estate agent for helping me throughout my purchase I will use them again for all my buying, selling and letting needs highly recommended THANK YOU.
Stefan Β· 21 May 2024
Agent replied Β· 23 October 2024
Thank you Stefan for your great review. We look forward to assisting you in the future whether you will be buying, selling or letting! All the very best, The OASiS Team
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5/5
GoogleI have worked with many estate agencies, but Oasis stands out from the crowd. The service goes far beyond the standard estate agent introduction of a property that matches desired description. The team supported us with the tricky purchase of a larger development and a complex handover process, handled all negotiations and works on site and made themselves available outside of standard business hours.
This purchase would not happen without the support from the team at Oasis Estate Agency and we're very grateful for the support throughout this process.
Marta Β· 23 September 2024
Agent replied Β· 23 October 2024
Hi Marta. Thank you so much for leaving such a glowing review. It was a pleasure working with you and we hope to continue our working relationship in the future.
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5/5
GoogleA special mention to Krista, Senior Lettings Consultant. She gave me absolute confidence, and it felt like she was always on top of things. From chasing our landlord, to communicating with us, and giving advice, your input was invaluable. Thank you for the effort you put in, it really has been appreciated by us.
Dawid Β· 2 June 2023
Agent replied Β· 23 October 2024
Thank you so much, we will pass on your thanks to Krista
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2/5
View Agents BuyerPoor Customer Service
I recently purchased my first property through Oasis Estate Agents and I have to say ever since the offer was accepted I had nothing but rude service from Leigh Hamblin. This was extremely disappointing for me as I had heard good reviews in the past from Oasis.
I found it very shocking once contracts were exchanged to receive a letter from a member of your sales team, thanking me for letting them be able to assist in this purchase despite having never spoken to this member of staff and not receiving one bit of assistance from them.
I definitely will not be using this agency for any services in the future and feel that Leigh was incredibly unprofessional both on the phone and in his poor written communication via email.
Anonymous Β· 4 April 2016
Agent replied Β· 21 April 2016
I am so sorry that you felt we where unprofessional.
We work hard to provide a great level of service and understand that we can't always get it right.
I would welcome the opportunity to discuss your concerns with you so that we can learn from your experience. If you could spare a few minutes please either call me anytime on my mobile 07799 887716 or my direct dial 01784 415442.Alternativly my email is steven.harvey@oasisestateagents.com
Thank you
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5/5
View Agents SellerSimply the best in Staines-upon-Thames
I was very lucky when my letting agent recommended Oasis Staines when the time had come to sell my property in Church Street which we had owned for some thirty years.
All the staff were excellent although I must single out Aimee Bryett who was involved throughout. Unfortunately, through no fault of Oasis I was in a chain which eventually broke. During this difficult period Aimee kept me fully informed and sane as property chains can be very stressful.
Oasis quickly found another purchaser and the transaction proceeds to a conclusion notwithstanding some weakness on the part of the purchaser's solicitor.
Lots of stress in property transactions but with the the Oasis team these can be controlled..
Well done Oasis and in particular Aimee and Steven Harvey for all the work you did for me.
Look no further that Oasis if you are looking at property in and around Staines.
Lindsay Adamson
Lindsay Β· 28 September 2015
Agent replied Β· 21 April 2016
Thank you Lindsay, I am delighted that we managed to keep the stress levels manageable!
We do our very best to stand in our clients shoes and keep the lines of communication open and clear.
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5/5
View Agents BuyerWe recently purchased a house through Isis and I can honestly say I have never come across such professionalism. From the very first moment I was introduced to Amiee I was impressed by her, she is extremely organised, helpful and just generally brilliant. She kept the chain moving, dealt with any small issues along the way with ease, always called when she said she would and was a joy to work with, especially as the agent we were selling with were so rubbish (but that\'s another story.) I would without hesitation recommend Amiee and the team at Isis, thank you guys for making the whole process so pain free!
Alison Β· 23 December 2014
Agent replied Β· 21 April 2016
Thank you Alison.
I am so pleased that we managed to provide such a professional service and that you are happy to recommend our services!
It's great that your transaction was pain free.
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5/5
View Agents BuyerA refreshing experience.
I met Crispin Jones from Isis in around January 2014. I informed him my wife and I were looking for 2 bedroom investment properties within a specified area of Staines and had a fixed business plan. We explained that we had been looking for a while with mixed results from other agents and we had in place the funds and solicitors in place. He took time to understand our requirements and began his search for us, we felt we had a personal friend/agent on our side from the first meeting. A few weeks went past and he kept us informed of several properties that had come on to the market, we viewed a few properties and found several which met our requirements. This was at a time when the market was red hot. Crispin helped us secure an ideal property besides the river Thames which was perfect for our needs, we viewed and offered immediately. The vendors found a property a few months later and the roller coaster of purchasing property started. I would say this was the most fractious and stressful purchases we have endured in 25 years with at times all things going wrong at the same time, but through this ordeal of 6 months we could always rely on the professional and approachable nature of Isis and especially Crispin Jones. He took time out to help negotiate away most of the issues that arose in this problematic purchase by breaking down the problems and smoothing them out to all parties satisfaction. I would without hesitation recommend Crispin Jones and Isis to any of my friends and business circle.
S Β· 10 October 2014
Agent replied Β· 25 April 2016
Thank you so much for your kind recommendation.
We really do our best to understand our clients requirements ,we find that by getting a really good idea of their exact requirements this really helps make the transaction much simpler!
We would be delighted to help again when you expand your portfolio!
Kindest regards
Steven Harvey
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5/5
GoogleLand and new homes team, excellent service, very professional, honest advice, always available, special thanks to Gemma to make this happen.
So pleased with service, will recommend and I will use OASIS again.
Jatinder Sharma and sumeet sharma
Jaz Β· 21 May 2024
Agent replied Β· 23 October 2024
Thank you Jatinder and Sumeet for your 5 star review. We appreciate you taking the time. Gemma and the team look forward to working with again very soon!
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5/5
View Agents SellerWhere do I start!
I have to say dealing with ISIS Residential homes and in particular Aimiee Bryett was a pleasure from start to finish. My wife and I had endured a particularly bad experience prior to Christmas with a separate agent so we were apprehensive about whom to approach next regarding the sale of our property. Well, ALL those fears were put to bed after meeting Aimiee. From the word go we had honesty, which I think, is the most important attribute from a seller's perspective.
Cp Β· 25 February 2014
Agent replied Β· 25 April 2016
Thank you so much for your kind words!
We pride ourselves on our honesty, it is as they say the only policy!
I will pass your thanks onto Amiee and the rest of the team.
Kindest regards
Steven
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5/5
GoogleThe team at Oasis have been fantastic with a special mention to Jonathan, Ryan, Karen and Aileen. From showing us around properties to helping us complete on our dream home the level of service and professionalism has been 5 star. Would recommend them to anyone moving in and around the area. Thank you for keeping us updated throughout this journey!
S Β· 30 September 2022
Agent replied Β· 23 October 2024
Thank you so much for your thanks and recommendation.
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5/5
GoogleReally professional, helped us find our first place!
In particular, Emilio was always super friendly and helpful. He always replied quickly and answered any queries we had. Would definitely recommend!
Niamh Β· 23 September 2024
Agent replied Β· 23 October 2024
Hi Niamh. It's always a special time moving into your first place and we are pleased we could make it a great experience for you.
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5/5
GoogleOasis helped me find my new flat and Iβm beyond happy!
Wonderful experience from start to finish, great communication, and Chris was beyond helpful and a joy to deal with.
Highly recommend
Holly Β· 21 August 2024
Agent replied Β· 23 October 2024
Thank you Holly for the 5 star review and for your lovely comments about Chris. We hope you are very happy in your new home.
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5/5
GoogleLooking to rent a new property can be dreadful, but this time I was met with nothing but helpful people, specially the agent I dealt with, Krista Farnham. She made sure to respond to my needs and requests promptly. I highly recommend going to Oasis as their staff is professional and helpful.
Many thanks Krista and the Oasis team!
Bogdan Β· 30 September 2022
Agent replied Β· 30 September 2023
Hi Bogdan. Thanks for your great feedback. It was a pleasure to assist with your move and we hope that you are happy in your new place.
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5/5
GoogleI placed my property with Oasis in late December (not a great time) & accepted an offer within the first 2 months after taking on board the advice I was given from the team at Oasis, which I'm glad I did considering other properties similar to mine have been on the market a considerable amount longer and still remain on the market even after they have reduced the price a number of times. During the entire sale process which can be stressful at the best of times Oasis conducted themselves very professionally & kept any issues to a very manageable level for myself.
Michael Β· 25 July 2024
Agent replied Β· 24 August 2024
Yes December is often a little quieter until after the festivities have passed!
We are always mindful to reach a place of fairness for both the seller and the buyer which ultimately creates a win win situation. We are delighted that you are pleased with the service and the result.
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5/5
GoogleOasis was the second agent we engaged to market our house, with Manni Virk taking the lead in the sale after a few months. He organised viewings very well, negotiating a flexible approach with potential buyers around my husband and I working from home. He and his colleagues conducted the viewings really well and followed up on any interest shown.
The support that Manni gave during the marketing process, suggesting adjustments to the strategy clearly showed that he was invested in our sale and not just viewing it another transaction.
I would have no hesitation in recommending Oasis as an agent or the quality of Manni and his colleaguesβ work.
Anna Β· 12 September 2025
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5/5
GoogleI have worked with Steven and the Oasis team before and they always deliver a high quality and professional service, providing excellent customer service and care when dealing with property exchanges.
Nick Β· 20 September 2025
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5/5
GoogleI must say, I am so pleased with the services I got starting from the first day I came to view the house, Chris was welcoming, patient in directing me to the location of the apartment and kind enough to give me a lift to the train station when going back.
I have no hesitation recommending Oasis Letting Agent to anyone that would need their services. Thank you and God bless.
Emeka Β· 23 February 2024
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5/5
GoogleHuge thanks to Roberto for selling our house so quickly. He has provided a fantastic service to us and our prospective buyers from start to finish. Roberto has been highly professional throughout - always keeping us updated and providing honest and constructive feedback after every viewing. I would highly recommend Roberto and the Oasis to anyone wishing to sell their house - they are by far the best estate agents in the area.
Aimee Β· 1 October 2018
Agent replied Β· 30 September 2023
Thank you Aimee,It's great to know that you really rate our service!
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5/5
GoogleHuge thanks to Roberto for selling our house so quickly. He has provided a fantastic service to us and our prospective buyers from start to finish. Roberto has been highly professional throughout - always keeping us updated and providing honest and constructive feedback after every viewing. I would highly recommend Roberto and the Oasis to anyone wishing to sell their house - they are by far the best estate agents in the area.
A Β· 24 September 2018
Agent replied
Thank you Aimee,It's great to know that you really rate our service!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.