Trusted Agent profile

Verified

OASiS Estate Agents reviews

★★★★★ Excellent

843 reviews across 3 platforms

Mallard Court, 4 Clarence Street, Staines upon Thames TW18 4SP

OASiS Estate Agents's Staines upon Thames office at Mallard Court is rated 4.8 out of 5 across 843 reviews on three platforms, including 778 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.8 / 5

778

Reviews on Google

This office

Facebook logo

4.8 / 5

23

Reviews on Facebook

This office

View Agents logo

4.9 / 5

42

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About OASiS Estate Agents Staines upon Thames

Oasis Estate Agents we pride ourselves on delivering exceptional results through hard work, communication and dedication. Oasis Estate Agents was formed in 2004 to offer an independent sales and lettings service to the commuter haven of Staines upon Thames and the local surrounding areas. In 2015, after successfully trading with the name iSiS for over 10 years, the brand evolved into OASiS and expanded into a fantastic new office overlooking the Old Market Square. Beyond the bricks and mortar, our business is about people and our highly experienced team have been put together to exceed your expectations, whether you are buying, selling, letting or renting. Headed up by our founder Steven Harvey our dedicated team of sales and lettings consultants have an extensive knowledge of the local area and over 100 years combined estate agency experience. Central to our success is the “whole team” ideology we employ via our almost unique pooled commission policy. As a result every one of the team benefits from every sale, not simple the individual consultant who made the original sale, so everyone will look after your interests. Our multi award winning team receive continuous on-going training both internally and from some of the best estate agency trainers from across the world, ensuring they remain experts in their fields.

Awards

Trusted Agent 2026 results for OASiS Estate Agents. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Staines upon Thames office, from every platform, shown as written. First names only.

5/5

Google

We recently bought our new home through Oasis and honestly couldn’t fault the service. Emilio was brilliant from start to finish, and the whole team were always friendly and helpful. It wasn’t the quickest or simplest purchase due to various legal matters outside of Oasis’s control, but Emilio and Joe kept us updated throughout and were always on hand to answer questions and chase progress when needed. Nothing ever seemed too much trouble and it really helped take some of the stress out of the process. A big thank you to everyone at Oasis for helping us finally get the keys to our new home. We absolutely love it! We wouldn’t hesitate to recommend Oasis to anyone looking to buy or sell a property. Kirsty & Nick

Kirsty · 22 June 2026

Agent replied · 22 August 2026

What a wonderful review to receive, thank you, Kirsty & Nick. We're delighted that you're now settled into a home you love, and we're so pleased Emilio, Joe and the team were able to support you throughout the journey. While some parts of the process were outside of our control, it's great to hear that regular updates and support helped make things a little less stressful along the way. Congratulations on getting the keys to your new home! We wish you many happy years there and truly appreciate your recommendation.

5/5

Google

I had a fantastic experience selling my house with Oasis. From the very beginning, they were attentive to my requests while providing expert suggestions that clearly made a difference, we secured a sale much faster than expected! A special shout-out to Manni for providing world-class customer service and keeping me updated throughout. Also, a huge thanks to Joe; the photos were brilliant and his handling of the final negotiations was spot on. A brilliant effort from the whole team, highly recommended!

Bernardo · 13 March 2026

Agent replied · 13 April 2026

Thank you so much for your wonderful review! We’re thrilled to hear you had such a positive experience and that we were able to secure a quicker-than-expected sale for you. Manni will be delighted by your kind words, and we’ll be sure to pass on your praise to Joe as well, his photography and negotiation skills really do make a difference. It was a pleasure working with you, and we truly appreciate the recommendation!

5/5

Google

We used Oasis Estate Agents to sell my mother’s home and have been very impressed with their service throughout the whole process.and we have just exchanged contracts. We first met Steven Harvey who suggested that the best way forward would be to hold an Open Day when people book an appointment in advance to see the house and we took his advice and the Open Day was then organised and Manni Virk was on site during the whole day and sold the house as a direct result of the Open Day. Manni has been our regular contact at Oasis and his service has been exceptional, he has kept us informed throughout the whole process and always went the extra mile for us. I would also recommend Manni’s colleague Joe Harvey for his input in producing the photos and video as part of the marketing activity for the house which was very professionally done. It has been a pleasure dealing with Manni, Joe and Steven at Oasis Estate Agents Staines

Graham · 13 February 2026

Agent replied · 13 April 2026

Thank you so much for your lovely review, and congratulations on exchanging contracts! We’re delighted the Open Day strategy proved so successful and that you’ve been impressed with the service throughout. Your kind words mean a great deal to the whole team, everyone works hard behind the scenes to ensure the best possible outcome. Thank you again for placing your trust in Oasis Estate Agents, it’s been a pleasure assisting you.

5/5

Google

Great customer service from Steven, Joe and all the team at Oasis. I was kept fully updated on the progress, throughout the sales process & I’m very grateful to them for their advice & professionalism, not to forget reassurance, when necessary! Thanks guys - great job! I’d definitely recommend Oasis & I will use them again in the future 👌

Jackie · 22 June 2026

Agent replied · 22 August 2026

Thank you for such a lovely review. Selling a property can be an emotional journey at times, so we're pleased that Steven, Joe and the team were able to provide not only professional advice and regular updates, but also reassurance when it was needed most. Your recommendation and continued trust mean a great deal to us. We look forward to helping you again in the future should you decide to move again. Best wishes from all of us at Oasis!

5/5

Google

FIVE STAR REVIEW ! We’ve had an outstanding experience with Joe at Oasis and the whole team, Steven, Manni, Nancy, Emilio and everyone behind the scenes, the photography & marketing team. From the very start, they were transparent, honest and genuinely supportive throughout the entire process. They marketed our property brilliantly and, within just three weeks, secured us a buyer for our home. At the same time, they helped us get our offer accepted on the property we wanted to purchase, something we’re incredibly grateful for. The team were always accommodating with viewings, understood our home, and really listened to what we were looking for in our next property. Their communication, integrity and professionalism made the whole journey feel smooth and stress-free. If you’re thinking of selling your home, I would highly recommend Oasis Estate Agents. They make a complicated process feel simple, and you truly feel supported every step of the way.

Vishal · 13 December 2025

Agent replied · 13 April 2026

Thank you so much for your amazing FIVE STAR review! We’re absolutely thrilled to hear about your outstanding experience with the team. Securing a buyer within three weeks while also helping you get your offer accepted on your next home is a fantastic result, and we’re so pleased we could support you on both sides of the move. Your kind words about our communication, transparency and professionalism mean a great deal. The whole team, from sales to photography and marketing, will be delighted to know their hard work made the journey smooth and stress-free for you. Thank you for your recommendation and for trusting Oasis Estate Agents with your move. We wish you every happiness in your new home!

5/5

Google

We’ve had a great experience with Oasis. They really took the time to understand exactly what we were looking for and the communication was off the charts. The team kept up in the loop at every stage of our house hunt, sale and purchase. Manni, Joe, Emilio and Steven have been a real pleasure to work with. I would highly recommend Oasis for your sale and or purchase. Here’s a pic of our dog enjoying her new garden!

Abigail · 21 August 2026

5/5

Google

From the first viewing, Joe H was great. His personable approach put me at ease and made me feel valued. He was always available to chat to and, if I needed anything chasing up, he was always there to find the right information from the right people. He was easy to talk to and I found him to be honest and genuine. I'm glad we bought our property through Oasis and extremely happy that Joe was there to guide us through the process.

Joseph · 22 July 2026

5/5

Google

The team at Oasis have been fantastic in helping us sell our property and purchase our next home. They went above and beyond to ensure everything progressed as smoothly as possible. A special mention to Joe, who truly exceeded expectations with our sale. I would have no hesitation in recommending Oasis to anyone looking to buy or sell.

Louise · 13 February 2026

Agent replied · 13 April 2026

Thank you so much for your wonderful review! We’re delighted we could support you with both your sale and purchase, and that everything progressed smoothly. Our team always aims to go above and beyond, so it’s fantastic to hear that reflected in your experience. A special thank you for recognising Joe, he’ll be thrilled to hear he exceeded expectations. We truly appreciate your recommendation and wish you every happiness in your new home!

5/5

Google

Big Thanks to the team at Oasis, especially Joe Harvey for all your help and support through the process (thus far) of selling my Mum's house. Joe has been exceptional at communicating and keeping me informed and updated, and I can't thank him enough.

Dave · 13 February 2026

Agent replied · 13 April 2026

Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience so far, and we truly appreciate your thanks to the team. Joe will be especially pleased to know his communication and support have made a difference during the sale of your Mum’s house. We’re here for you every step of the way and look forward to seeing everything through to completion.

5/5

Google

Everyone was very helpful throughout the process. Good communication. Especially Chris was by our side from start to finish. Thank you!

Dimitris · 22 July 2026

Agent replied · 22 August 2026

Thank you for your lovely review! We're so pleased to hear that you felt well supported throughout the process. Great communication is something we pride ourselves on, and Chris will be delighted to know that his support from start to finish made such a positive difference. Wishing you all the very best, and thank you again for choosing Oasis.

5/5

Google

Manni and his team were fantastically supportive throughout our purchase. He was alway in communication with us and went above and beyond to make sure all our queries were answered and accommodated our viewing needs. Thanks again to the whole Oasis team!

Lara · 13 January 2026

Agent replied · 13 April 2026

Thank you so much for your wonderful feedback! We’re delighted to hear that Manni and the team were able to support you throughout your purchase. Keeping in close communication and going the extra mile for our clients is exactly what we strive for, so it’s fantastic to hear that reflected in your experience. We truly appreciate your kind words, thank you

5/5

Google

I had an outstanding experience with Oasis. They made the process of finding a flat incredibly smooth and efficient. Emilio was very helpful, quick to respond, friendly, and thorough in addressing all my questions and concerns. As a first-time renter, I felt fully supported and secure; he took the time to guide me through every aspect of the renting process, even beyond move-in day. Despite the challenges of finding the right property, Emilio managed to arrange a viewing and secure my offer approval in just a few days. I highly recommend Oasis for their service and many thanks to Emilio.

Lina · 26 October 2024

Agent replied · 9 November 2024

Hi Lina. Thanks for the fantastic feedback. We wish you all the best in your new home.

5/5

Google

Emilio Ascione is an efficient, dedicated, delightful, well organised and spoken Lettings Manager whom made the entire process of the tenancy seamless by updating in every step of the procedure. Whenever the advice or necessary assistance was needed, Emilio did not hesitate to assist. I could not be more thankful and grateful that I have found a decent/ modern home when the hope was lost. Very pleased and appreciative of choosing me as a tenant out of three offers made. Well done ☺️

Gintare · 26 October 2024

Agent replied · 9 November 2024

Hi Gintare. Thank you so much for your positive feedback. We love Emilio, he's great isn't he.

5/5

Google

I had the pleasure of working with Emilio and Mathew at Oasis Estate Agency, and I couldn't be more satisfied with the experience. Emilio is an incredibly hard worker, always going the extra mile to ensure everything runs smoothly. He managed to rent me a fantastic property that perfectly suited my needs, and throughout the process, he was professional, attentive, and proactive, and able to solve problems efficiently. Whenever any issue arose, he handled it quickly and with ease, making the entire renting experience stress-free. Appreciate his dedication and commitment to providing excellent service truly made a difference. Thank you very very much!

Ela · 16 October 2024

Agent replied · 23 October 2024

Hi Ela. We are so pleased to hear that you were happy with the service you received from Emilio and Matthew. Best of luck in your new home.

5/5

Google

Unquestionably the best estate agency experience I’ve ever had. My sincere thanks to Chris Cotton, Matthew Cefai, Marina Geraldes, and the entire team for their exceptional service. We couldn’t be happier with the outcome.

Mohammed · 13 February 2026

Agent replied · 13 April 2026

Thank you so much for such an incredible review! We’re absolutely thrilled to hear this has been your best estate agency experience. Your kind words mean a great deal to our lettings team, they work incredibly hard to deliver exceptional service, so your feedback is truly appreciated. We’re delighted you’re so happy with the outcome and thank you for taking the time to share your experience!

5/5

Google

I received excellent service throughout. Joe was extremely helpful and always responded quickly to any questions.

Dan · 22 June 2026

Agent replied · 22 August 2026

It's great to hear that you felt well supported throughout the process. We'll be sure to pass your kind comments on to Joe. Providing prompt communication and helpful guidance is something we strive for, so it's wonderful to know that reflected in your experience. Thank you for your feedback and for choosing Oasis.

5/5

Google

This is a personal review and a huge shout out to the legend emillio !!! Honestly was a huge help in me moving into my new home , any questions I had , some of which were awkward like room measurements and sizes of wardrobes but with out fail emillio helped me with everything I needed and very quickly . He was always there to help 24/7 , emillio needs a pay rise !!!!! :)

Maisie · 23 September 2024

Agent replied · 23 October 2024

Hi Maisie. Thank you so much for your amazing feedback. We are so pleased you were happy with the service you received from the legend that is Emilio.

5/5

Google

We dealt with Steve and he was highly professional, supportive and contactable throughout the purchase. I would absolutely use Oasis again and I would recommend them to friends and family.

Sean · 13 February 2026

Agent replied · 13 April 2026

Thank you so much for your lovely feedback! We’re delighted that you found us professional and supportive throughout your purchase. Being contactable and guiding our clients every step of the way is something we pride ourselves on. It means a great deal that you’d use Oasis again and recommend us to friends and family, thank you for your trust and support!

5/5

Google

I rented an apartment at Eden Grove through Oasis Estate Agents and they were absolutely brilliant. Everything was really straightforward, they were super professional and always friendly and easy to deal with. Their communication was great - whenever I had a question or small issue, they got back to me really quickly and sorted it out. The entire Oasis team are fantastic but a special mention should be given to Marina and Emilio. It is honestly the best experience I’ve had with an estate agent and I would highly recommend them!

Sarah · 29 August 2025

5/5

Google

Delighted with the service the Oasis team provided my family and I. Gemma, Steven and the Land and New Homes team were brilliant dealing with the Probate sale of my late father's property. Caring, attentive, professional and went above and beyond helping the buyer sort his paperwork and insurance in order to complete the sale in a timely manner. I couldn't recommend then more. They dealt with every unexpected bump or difficulty seamlessly and were thoughtful throughout the process. Thank you from The Jones'

Alex · 21 May 2024

Agent replied · 23 October 2024

To The Jones’. We are so pleased we could be of assistance to you during difficult circumstances. Steven and Gemma really appreciate your kind words and you taking the time to write the review. Wishing you and the whole family all the very best for the future.

5/5

Google

I’ve had an excellent experience with the team over the years, having used their services for both the letting and, more recently, the sale of my property. Throughout the time they managed the property, they were always professional, reliable and responsive. Any queries or issues were dealt with promptly, and I always felt confident that the property was being well looked after. When the time came to sell, the same high level of service continued. The whole process was handled efficiently and professionally, with great communication throughout and regular updates that made everything as straightforward and stress-free as possible. It’s been a pleasure dealing with the team over the years, and I genuinely appreciate all of their help, advice and support. I wouldn’t hesitate to recommend them to anyone looking for a trustworthy estate agent for either lettings or sales. Thank you again for all your help over the years!

Vardeep · 8 August 2026

5/5

Google

Emilio was patient, kind, emphatic and allowed a process that could have been the biggest headache for an agent to feel organic and organised. Never pressured me into anything and was both conversational and informative in all the correct ways. We sadly weren’t able to solidify an agreement due to personal reasons on our side, which in no way reflects the hard work put In by Emilio. A genuinely warm and lovely man, couldn’t ask for more from an agent.

Daniel · 25 November 2023

Agent replied · 23 October 2024

Emilio is one of life's true gentleman and we are proud to have him as a member of our team

5/5

Google

I had a wonderful experience with Oasis, especially with colleagues AJ and Emilio. They were informative and kind. Any queries, I had they followed up within the same day and reported back to me. You can tell they take real pride in their roles and they’re both professional and friendly individuals. They made buying a property, stress free and enjoyable. I would definitely use this estate agent again, whether you’re a buyer, seller or landlord.

Amy · 25 July 2026

5/5

Google

Oasis has been an absolute game-changer in our house-hunting journey in Staines-upon-Thames! I can't thank them enough for their outstanding service and support. A special shout-out to Chris, who was with us every step of the way. His attentiveness and dedication were truly commendable, from the initial search to the final move-in process. I can confidently say that Chris made a significant difference in our experience, and I highly recommend him and the Oasis team. Kudos to Oasis for their top-notch service, they have exceeded all expectations. If you're looking for a new place to rent, look no further than Oasis! Highly recommended

Giovanni · 1 August 2023

Agent replied · 30 September 2023

Thank you for your fantastic review, Chris and the team pride themselves of delivering a first class service to all their clients. I am so glad we exceeded your expectations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read OASiS Estate Agents's Google reviewsLeave OASiS Estate Agents a review

Questions about OASiS Estate Agents

How many reviews does OASiS Estate Agents have?

OASiS Estate Agents's Staines upon Thames office has 843 reviews across three platforms: 778 on Google, 23 on Facebook, 42 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is OASiS Estate Agents's rating?

OASiS Estate Agents is rated 4.8 out of 5 across all 843 reviews, and 4.8 out of 5 on Google from 778 reviews, checked 9 October 2026.

What do sellers say about OASiS Estate Agents?

14 reviews from sellers, rated 5.0 out of 5 on average. For example, Lindsay wrote: "I was very lucky when my letting agent recommended Oasis Staines when the time had come to sell my property in Church Street which we had owned for some thirty ..."

What do buyers say about OASiS Estate Agents?

15 reviews from buyers, rated 4.7 out of 5 on average. For example, Alison wrote: "We recently purchased a house through Isis and I can honestly say I have never come across such professionalism. From the very first moment I was introduced to ..."

What do landlords say about OASiS Estate Agents?

3 reviews from landlords, rated 5.0 out of 5 on average. For example, HM wrote: "I bought my property with ISIS, they then rented it and property managed it for me. I have now sold the apartment with ISIS, in particular with Keith Howard ..."

What do tenants say about OASiS Estate Agents?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, Simona wrote: "I started looking for a place to rent in August, I had to find a place asap as I had to move out from where I was living in about 1 and a bit month. I started ..."

Has OASiS Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: OASiS Estate Agents, Staines upon Thames won Platinum.

Where is OASiS Estate Agents's Staines upon Thames office?

OASiS Estate Agents, Mallard Court, 4 Clarence Street, Staines upon Thames TW18 4SP.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.