Every review we hold for the Staines upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery happy renting with Oasis Estate Agents. From the beginning the team were extremely professional, friendly and seem to really care about their customers. The process has been really quick and seamless and they are always very willing and extremely efficient at replying to queries and any issues. Special shout out to Matt, Emilio and Marina for being brilliant and making us feel so relaxed and assured renting through them. Thank you
Ciera · 3 June 2025
★★★★★ 5/5
GoogleMany thanks to the staff members of Oasis Estate Agents Staines.
Its been a great feeling of satisfaction and comfort dealing with your staff.
I was very impressed from the world class quality of service and particularly Georgina Fairfield whom I met at the property site. She was very professional and ethical and equipped with delightful personality and professional capabilities. She been of tremendous help in our this journey of finding an appropriate property. Thank you Georgina.
Shahid · 9 September 2023
Agent replied · 23 October 2024
Thank you for your kind words! We are delighted to hear that you had a fantastic experience with us and we could make buying your home easy and enjoyable. Wishing you all the best and please do not hesitate to reach out if you need anything in the future.
★★★★★ 5/5
GoogleOur experience working with Oasis has been both positive and highly productive. The entire team is not only friendly but also exceptionally hardworking and professional. The process of selling our home was seamless, with their full commitment every step of the way, from providing valuable feedback after each viewing to ensuring the completion of the sale. We wholeheartedly recommend Oasis Staines for their outstanding service. Special thanks to Manny for his exceptional handling of our cases.
Barnabas · 4 April 2025
★★★★★ 5/5
GoogleA big thank you to the amazing team at Oasis, Simon, Ayleen, Georgina and Ryan - they done brilliantly and they are all so lovely to deal with. Simon was great, he kept us in the loop, was always honest with us, which is all you can ask for. Ayleen was very patient and jumped on the case for us even before we had to chase her. Georgina and Ryan also so lovely and easy to speak to. Definitely deserving of 5*.
Sofia · 2 February 2023
Agent replied · 30 September 2023
Thanks, Sofia. It's so great to hear such wonderful feedback on our team.
★★★★★ 5/5
GoogleI definitely recommend Oasis estate agents and massive thank you to Joe Harvey for his excellent customer service in terms of communication and dedication and have been very helpful throughout the process and helping me to secure my dream home
Rajiv · 13 February 2026
★★★★★ 5/5
GoogleI would just like to thank Jonathon and his team at Oasis in Staines for successfully arranging the sale of my property. Right from day one they couldn’t have been more professional, efficient and helpful. Jonathon valued the property, took photos and made a video which he had ready to post onto their website within 24 hours. Jane drew up the contract and then Ryan, Georgina and Lisa set to work conducting viewings. I was notified ahead of each viewing and always received feedback before the close of business on the same day. Less than a month later Ryan phoned to tell me a buyer had been found, he took the time to discuss the options and was also the first to congratulate me on completion day which meant a lot and was just one example of his truly exceptional customer service. The move manager Aileen was fantastic and her liaising between buyer, seller and lawyers was both invaluable and calming on days when I was having a wobbly! Thank you to a great team for a job well done, I cannot praise you highly enough.
Carol · 3 January 2023
Agent replied · 30 September 2023
Thank you for your amazing comments which have been passed on to everyone you have mentioned. We truly love working as a team and it was lovely when you came and visited us in the office. Please do let us know if we can ever help again in the future.
★★★★★ 5/5
GoogleThe Oasis team, and specifically Manni, was wonderful to work with. Not only superbly professional but we felt he truly understood all that we were going through trying to sell our home. Communications were excellent and he kept us up to date at all times. Thank you Manni and the Oasis team for being great at your job!
Janet · 27 August 2025
★★★★★ 5/5
GoogleI have managed to secure my new tenancy with the highly efficient and valuable guidance of Emilio. As I'm a new starter in the UK, Emilio put me in the right direction to compare properties at the market, which is ideal for my needs and professionally moved on.
Big thanks to Emilio & the Oasis team.
Malinda · 25 July 2024
Agent replied · 24 August 2024
We are delighted that Emilio and the team secured your new tenancy and that you found the team and Emilio highly efficient . As a new resident in the UK, we are really pleased that he gave you the correct advice and found you a lovely new home.
★★★★★ 5/5
GoogleWe have dealt with quite A few estate agents. In the past , This has to be my best Experience so far. We were lucky to be dealing with manni , reliable and honest . he managed to Secure buy and a sale for us . Everything went smooth and we got the house of our dreams.
Lewis · 1 September 2025
★★★★★ 5/5
GoogleVery kind and helpful staff that set them very far apart from any other agency I have used in the past. Would seek out another property through Oasis in the future without concern.
Isabelle · 22 July 2026
Agent replied · 22 August 2026
Reading reviews like yours is exactly why we do what we do, thank you for taking the time to share your experience.
Knowing that our team's kindness and helpful approach set us apart from your previous experiences means a great deal to us. We're especially pleased to hear you would choose Oasis again in the future.
We look forward to helping you with your next move when the time comes!
★★★★★ 1/5
GoogleWorst real estate agent i have ever experienced. Not professional at all, please be cautious for the security deposit if you choosing Oasis as real estate agent. You should consider that you will not get the security deposit ever back as they will put fake allegations on you and you have to pay for those things as well for which you were not responsible for. Same thing they did with me. Especially Marina, if she is in dealing with you, please be very cautious.
Ankush · 4 November 2022
Agent replied · 30 September 2023
Hi Ankush. We are sorry to hear that you have not been satisfied with how your deposit was handled. Please contact our Director Steven Harvey on 07799 887716 or steven.harvey@oasisestateagents.com who will be delighted to discuss what we could have done better and how we can resolve your issues.
★★★★★ 5/5
GoogleI was lucky enough to have Ms. Krista Farnham assist me in my move.
She was extremely helpful and professional. I had some very specific issues to deal with, namely that I was moving into the country and needed time and help getting references and setting up bank accounts in the UK.
Ms. Farnham was there every step of the way. She set up a virtual visit I could watch from quarantine and answered all my questions. Within a week of having landed in the UK, I had gone through most of the process and secured a lease.
The people at Oasis I have dealt with were all understanding of the specifics of my situation and helpful. I would recommend Oasis to anyone moving into the area.
I couldn't have done it on my own. Thanks to Ms. Farnham, I was able to turn my attention to my new work and relax in the security of my new residence.
Thank you
Sebastien · 30 September 2022
Agent replied · 30 September 2023
Hi Sebastien. Thank you for your kind words and positive feedback. Krista is a superb asset to our team and she always goes above and beyond to assist her clients. All the best in your new home.
★★★★★ 5/5
GoogleI would like to thank Georgina Fielder at the Staines branch of Oasis for helping me find my new house, it hasn't been an easy ride with me being out bid in the first instance. Luckily for me that purchase fell through and Georgina remember how much I wanted the house. She got in touch with me and I was able to secure the house which hopefully I will make into my forever home! Thank you for all your help Georgina.
Sallie · 30 September 2022
Agent replied · 30 September 2023
Hi, Sallie. Thanks for the great review and amazing feedback.
★★★★★ 5/5
GoogleI have known Oasis for nearly 17 years, and have always had a professional and caring experience with them. From renting from them in my early career days to purchasing few years later and to completing on my purchase today, I can say that it has been a highly assistive, very caring & highly responsive experience. No question is too small or too big, every query is responded to in detail and timely.
Mr. Jonathan Stanton has been an excellent person to deal with, highly pleasurable and great communicator.
Simon has been very caring to an extent that whilst I have been abroad working, and not myself in country through the exchange & completion process and will be away for another few weeks, Simon has been kind enough to visit the property periodically post exchange to check everything is alright and has even taken pics of meter readings and sent those out to me. That is some awesome effort and a demonstration of fantastic personalized care towards your customer base
.
Aileen Farr has been exceptional with her knowledge & experience, in addition a go-to person for any query you may have. Sometimes I have taken question which I should have been asking the Solicitors, and NEVER had a push back, rather continuous assistance and support. Karen has always been very helpful. I do not know of a time when I have called in the past 2 months and not had someone pick up the phone within 4-5 rings and have had calls professionally handled and always every time received a call back within a few minutes if not immediately spoken with.
Thank you to a great OASIS team...
Tej · 30 September 2022
Agent replied · 30 September 2023
Thank you Tej for taking the time to write this amazing review. The team really are our greatest asset and we are really proud of the service they deliver.
★★★★★ 4/5
GoogleOverall a very positive experience with Oasis. When things did go awry they acted swiftly to correct them and listened to my concerns. The team has been really flexible and accomodating, making selling our house feel very supported and have been available to answer queries quickly at any stage of the process. The move manager, Aileen is a legend, literally so communicative and supportive, she kept momentum and always found the answers we requested and made nothing we requested seem like too much trouble. Jonathan and the team have worked well with us to do viewings and the open house and were respectful in coming into our home and they successfully sold it quickly. I would recommend Oasis for selling and would use them again if we were ever in that position locally. Their local knowledge and research prior to their visit really put other agents in the shade. For our onward purchase although not local, Jonathan gave us the benefit of his experience in the area, helped with our research and again quickly gave us reassurance and answers when we needed them.
Donna · 30 September 2022
Agent replied · 30 September 2023
Hi Donna. Thank you for your great feedback and review. We are pleased that you were happy with our services and would be delighted to work with you again in the future. All the best from the whole team.
★★★★★ 5/5
GoogleA superb service from start to finish. We had been looking for a property for a long time and Oasis helped us so much in our search. Matt and Krista were hard working, professional and incredibly diligent when it came to finding us the right properties to view that matched all our criteria. When it came to securing one that we were accepted for they were excellent and punctual in responding to all our questions and issues. We can’t thank them enough for finding our perfect home!
Daniyal · 30 September 2022
Agent replied · 30 September 2023
Hi Daniyal and Liz. Thank you very much for the wonderful review and feedback.
★★★★★ 5/5
GoogleIt's my first time moving out and Oasis have been perfect. Other agents would either not get back to us and it would be quite difficult to get a hold of them to view a property.
Krista has stayed in contact with me from the beginning and has been extremely kind and helpful, as well as staying in contact to ensure we can secure our interest in any of their properties without missing out. Thanks to Krista I was able to secure a very nice and cosy property with a surprisingly fast turnaround.
I had a viewing at one property with Matt as well, and he was also very nice and helpful. Sometimes I would even call their office and once I did it before their working hours and Simon would always return my call to see if I still needed help, which I wasn't actually expecting.
I have viewed two properties with Oasis, and they were both everything that was advertised, and I felt like I was getting a genuine experience with no doubt on my part.
Oasis is a highly professional, kind, friendly and helpful agent and I'm really glad that I dealt with them especially as a first-time mover. Compared to other agents which didn't seem to care about my interest or have a decent standard with their properties, Oasis definitely stands above the rest
Samir · 30 September 2022
Agent replied · 30 September 2023
Hi Samir. Thank you for the review and brilliant feedback. Wishing you all the best in your new home.
★★★★★ 5/5
GoogleReally can’t say enough about the friendly professional service we received from Ryan Mundy Jonathan and the team at Oasis Estate.
We are very grateful for his knowledgable approach and guidance throughout the whole process. A pleasure to do business with. Thanks also to Karen, for working hard behind the scenes and assisting with the purchase progression. Very happy, would definitely recommend. Thank you
Abdulwahid · 25 December 2023
Agent replied · 23 October 2024
Ryan and his team and very experienced and we provide ourselves on our team work and communication , thank you for your positive review
★★★★★ 5/5
GoogleI can not recommend Oasis enough. The experience that we had with the solicitor firm was not the best. However staff at Oasis made it much easier and smother for us. They have a dedicated team to make sure that whole process is happening smoothly. I would like to thank Karen and Aileen especially for their amazing help throughout. I also received great help from Georgina with her professional and helpful manor.
Torang · 3 May 2023
Agent replied · 23 October 2024
Thank you so much for you positive comments, the legal process can be challenging and we work hard to keep communication clear and assist the process in a helpful and positive manner
★★★★★ 5/5
GoogleI have been trying to find a rental property in Staines with different agencies and ‘Oasis’ has ensured & showcased the uniqueness from others.
Especially Krista Farnham has been outstanding in getting the job easier than I thought. Literally she was on top of all the move-in processes and the professional behaviours she had shown was above & beyond. Couldn’t even imagine that the overall renting processes were completed within a couple of days.
Starting from arranging a viewing till getting the references done, she has been amazing and the customer collaboration she had was to the next level. Not to forget, even the other team members were also kind enough in addressing my query and passing on the information as needed, Good work.
I couldn’t thank her enough!!! Appreciate all your hard work Krista & Team on this. Well done!!!
Cheers,
MadhuPositiveResponsiveness, Professionalism, Value
MADHU · 21 June 2022
Agent replied · 20 June 2024
Thank you for the review, Madhu. We hope that you are happy in your new place.
★★★★★ 5/5
GoogleWe had to move to Staines urgently for work reasons. Our first stop was Oasis, where we met the brilliant and efficient Krista Farnham. She was so helpful and found us our perfect flat not far from a beautiful area near the river, in a matter of days, whilst also giving us a lift to some viewings as we'd come a long way on the train. I cannot recommend and thank her enough. She went the extra mile for us during a time when all the flats we were viewing were being let in days because of a busy period. Thank you to Krista and also Matt. A really helpful and flawless service. We couldn't have made such a big move without your help.PositiveResponsiveness, Quality, Professionalism
Kate · 21 June 2022
Agent replied · 20 June 2024
Thank you, Kate. Krista sends her regards and we hope that you are all settled into your new home and enjoying living there.
★★★★★ 5/5
GoogleJonathan, Simon and the team at Oasis Staines are a highly responsive agent that we would thoroughly recommend. I called Jonathan in a moment of need when our property sale fell through - within hours we had signed the instruction and the next day (a Saturday), photos and videos were taken. The next working day - with the team working late - the property was live. All agents that attended the property were professional, prompt and knowledgeable. If you're looking for an agent in Staines, you should definitely consider Oasis.PositiveResponsiveness, Quality, Professionalism, Value
Adam · 21 June 2022
Agent replied · 20 June 2024
Hi Adam. Thank you for the fantastic review. We are so pleased to hear how happy you were with our service.
★★★★★ 5/5
GoogleFirst class service from Steven and his team during my investment property search. Very professional and efficient service from Emilio who has fantastic local knowledge ⭐️⭐️⭐️⭐️⭐️
M · 30 March 2026
★★★★★ 4/5
GoogleWe are first time buyers and although we haven't settled the purchase with Oasis, I wanted to leave a review. Ryan Mundy has been assisting us in looking for properties for some time now and he's been massively helpful. From explaining the complex procedure of buying a property to arranging multiple viewings for the property we liked, he was very responsive and forthcoming. They have been transparent, open and pleasant throughout our dealings with them.PositiveResponsiveness, Professionalism
Disha · 21 June 2022
Agent replied · 20 June 2024
Hi Disha. Thank you so much for your kind words and great feedback. Ryan is an amazing asset to our team and truly talented young man.
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