Enfields Estate Agents reviews in Southampton

★★★★★ 5/5

Google

Thank you for Enfield's professional and efficient services. Francesca is very friendly and helpful. As a first-time renter here, she is very patient in answering all my queries and responds quickly with details.

Becky · 27 August 2022

★★★★★ 5/5

Google

Thank you for Enfield's professional and efficient services. Francesca is very friendly and helpful. As a first-time renter here, she is very patient in answering all my queries and responds quickly with details.

Becky · 26 August 2022

★★★★★ 5/5

Google

Thank you for the great service you provided us. Jordan is very attentive, always keeping us updated and on hand to answer our query,'s. I would highly recommend him! Thank you.

Joy · 30 October 2022

★★★★★ 5/5

View Agents

Enfields went the extra mile

I am struggling to find the words to fully express my gratitude to Shaun and the team at Enfields for what they have done for me. Unfortunately I employed probably the worst solicitor in Southampton so Shaun and my buyers solicitor did most of the legal work for me and I never heard from the agent I was buying from during the whole process so Shaun sorted that out as well. I can honestly say that the move would never had happened if it were not for Shaun’s knowledge, experience and sheer hard work and I would not hesitate in recommending Enfields to anyone who wants to sell their property. If I could give more than 5 stars I definitely would.

Melwyn · 28 January 2019

★★★★★ 5/5

Trustpilot

I am struggling to find the words to…

I am struggling to find the words to fully express my gratitude to Shaun and the team at Enfields for what they have done for me. Unfortunately I employed probably the worst solicitor in Southampton so Shaun and my buyers solicitor did most of the legal work for me and I never heard from the agent I was buying from during the whole process so Shaun sorted that out as well. I can honestly say that the move would never had happened if it were not for Shaun’s knowledge, experience and sheer hard work and I would not hesitate in recommending Enfields to anyone who wants to sell their property. If I could give more than 5 stars I definitely would.

Melwyn · 28 January 2019

★★★★★ 5/5

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Great experience

Enfields were really helpful throughout the purchase of my first home. Communication was great, they always updated me with info from the seller and were really prompt in replying to my emails. Sam dealt with the beginning of the process and Shaun the rest of it until we completed. Both were really easy to talk to, helpful, polite and professional. Shaun was great at dealing with communication between the seller and myself, even through the problems and difficulties that came up with the solicitors. I would use Enfields again from my experience with them.

Emma · 5 January 2019

★★★★★ 5/5

Trustpilot

Great experience

Enfields were really helpful throughout the purchase of my first home. Communication was great, they always updated me with info from the seller and were really prompt in replying to my emails. Sam dealt with the beginning of the process and Shaun the rest of it until we completed. Both were really easy to talk to, helpful, polite and professional. Shaun was great at dealing with communication between the seller and myself, even through the problems and difficulties that came up with the solicitors. I would use Enfields again from my experience with them.

Emma · 5 January 2019

★★★★★ 5/5

Trustpilot

We recently sold our property through…

We recently sold our property through Enfields and were very happy with the service provided. We were fully updated and informed throughout which made the process a lot less stressful. There is a very good sense of team spirit in the Southampton branch and each member of staff was able to help and if not always made sure you got a call back. Whilst they suggested options for us we never got pushed into anything which was a good feeling. Would recommend for anyone buying/selling in the Southampton area.

Lee · 18 November 2018

★★★★★ 5/5

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Agents to be trusted!

I recently bought a property through Enfields. Both Sam and Shaun were on the case from the beginning - taking the property off the market once the offer was accepted, and keeping an eye pro actively on proceedings. I had a previous a very poor experience with a Southampton agent, who acted unethically - borderline illegally, but felt assured from the start of this purchase that I could trust Enfields to act honestly. They would be my choice of agent if I was selling.

Judith · 13 November 2018

★★★★★ 5/5

Google

The quality& efficiency of service received from Matthew and Joe (Mortgage Advisor) at Enfieds Shirley was extremely outstanding. They were incredibly knowledgeable, responsible and excellent communicators. They guided me step by step from beginning to end. I couldn't get mortgage without Joe's help. Without Matthew's negotiation with and pushing every party involved, my purchase couldn't be completed on time. Nice people and top class service, definitely recommend and use again.

Sophie · 14 November 2021

★★★★★ 5/5

Trustpilot

Annah Enfields, Southampton

We would like to thank Enfields for helping us tenants find a property. Annah from the Shirley branch was very helpful finding us a lovely flat, which we are both very pleased with. She assisted with all of our questions and provided all the information we needed moving into the property as well as going above and beyond.

Jessica · 27 July 2025

★★★★★ 5/5

Facebook

Recently purchased a property using Enfields. Whilst it took a bit of time, the team was really professional and helpful. Kept me in the loop and all in all was a good first time buying experience. Further thanks go to Sam and Shaun for all their help!

Alessandro · 9 November 2018

★★★★★ 5/5

Trustpilot

Excellent !

These guys in Enfields are absolutely excellent. Communication was really good. They were updating us with progress every week always with polite and professional manners. There was some issues with the selling process but they put lots of afford to make the property ours. 5 star company!

Stasia · 4 September 2018

★★★★★ 5/5

Facebook

Regular weekly updates was very important to us and Sam made sure this happened. The efficiency of all the staff was second to none. Our purchase faltered but Enfield's made sure that things got back on track and the outcome was positive. Very many thanks Enfield's.

Linda · 26 February 2019

★★★★★ 1/5

Trustpilot

Awful communication and low standards…

Awful communication and low standards for customer care. Made an offer for a house a year ago and sellers finally pulled out after a year! Not their fault. But during this time the communication was really poor, not keeping us in the loop nor responding emails. When the sellers pulled out they didn’t even ring us to inform us about what had happened. Just a line in an email letting us know that the sellers withdraw the property from the market. Not very empathetic after the long, frustrating and expensive process that it was. I now avoid to show interest in any property they manage. Really disappointing.

Raquel · 2 July 2022

★★★★★ 5/5

View Agents

Very committed and professional

I recently sold one of my properties using Enfields Southampton. Although it was a long and slow process I was very happy with how professional Shaun was. He always kept me in the loop and up to date about what was going on and was very active in putting pressure on solicitors from both sides to get to completion. I went to him with various issues regarding the sale of my property and he was very prompt at coming to a solution. I would definitely recommend Enfields Estate Agents Southampton.

RS · 2 February 2017

★★★★★ 5/5

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Estate Agents that are GODSENDS

Having moved from Scotland to Southampton recently my partner and I were new to the English buying system. Having an elusive lawyer(s) we learned quickly that unless we contacted Shaun our estate agent at Enfields nothing much happened. He took the time to explain things and he acted as intermediary between the two lawyers, sellers and ourselves. Without him I still believe we would be going through the buying process but today we went to pick up the keys to our new home. :) Thank you so much Shaun, Sam and the rest of the team for your professionalism, understanding and patience ...........but please if you have any influence change this God awful sysytem! Kind regards Suzanne Wright

Suzanne · 27 January 2017

★★★★★ 5/5

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A Driving Force In Our Difficult Chain

We have just exchanged in a long chain which up until the last moment looked to be an impossible task. I understand from our solicitor and other's in the chain that this has been a particularely difficult chain but thankfully we have the completion date which we hoped for. It has been our Seller's estate agent Enfields, specifically Shaun Jordan, who has been the driving force throughout. He has maintained a detailed oversight of the chain's issues and progress over the last month and been a crucial point of contact for us as well as the solicitors up and down the chain. Shaun's proactive approach has significantly eased the stress of our purchase and no doubt we wouldn't have exchanged contracts yet without him. Whenever Shaun has been unavailable for short periods (very rare), Sam Binnington has taken over the case and been an excellent second contact. Sam has been involved in the purchase from the viewing and was our main point of contact when making our offer and negotiating the price. This step involved quite a lot of conversation and Sam made this run smoothly with a very quick turn around of questions and offers. It has been invaluable to have two contacts at Enfield with knowledge of our purchase. We have found that Enfields have always been quick to reply, to chase others and to get back to us. Whenever we may come to need an estate agents in the future, we will use the Enfields team. I cannot rate their efforts and approch highly enough. Thanks, Jack & Emily

Jack · 21 January 2017

★★★★★ 5/5

View Agents

Professional, friendly, genuine and a credit to Enfields

Last year I decided to purchase my first ever house. I had initially started my search (and made my first offer) with a very large, well established estate agent. I found them to be highly unprofessional and unapproachable, so decided to use someone else. I therefore decided to try and find (and purchase) my first house using Enfields. My first point of contact was Sam. Sam was SO approachable, friendly and professional and immediately made me feel at ease. I decided from that moment on that I would only use Enfields- all because of Sam. Being a first time buyer, initially everything was overwhelming for me and I felt like I knew nothing. Sam was so patient and understanding and he answered any questions I had and never made me feel uncomfortable. Sam was forever contacting me to ensure everything was ok, and to see how he could help me. Nothing was ever too much trouble for Sam and he really went above and beyond his role. There were several issues delaying my purchase, but along with Shaun, Sam kept me informed at all times and put me at ease. Every time I went into the estate agent in person, Sam would always stop what he was doing to come over to speak to me (even if I wasn't going to see him personally) - I think this says a lot about him! I cannot thank Sam enough. He is kind, caring, approachable, knowledgable, thoughtful, respectful, proactive, genuine, professional and a credit to Enfields. I work in the customer service industry for a large well-known company and can appreciate how important exceptional customer service is. For this reason, I want to express my gratitude to Sam for all of his outstanding work. He is an asset to Enfields and because of Sam, I will now recommend Enfields to my friends and family and ensure I use them for any future sales or purchases.

Paul · 18 January 2017

★★★★★ 5/5

View Agents

Approchable, considerate and helpful at all times

Shaun took charge over the purchase of my first ever property and from the very first contact with him, he made me feel at ease and made the whole process as smooth as possible. Our purchase took a lot longer than planned due to various issues with solicitors and the vendors' forward purchase. I was very close to pulling out of my purchase due to the issues and the lack of communication from both solicitors and the associated parties involved, However, thanks to Shaun being so understanding and proactive, he ensured calls were made and emails sent on a regular basis, always keeping me informed. Right up until I personally picked up the keys from Shaun, he was approachable, considerate, helpful, professional and polite. It was a true pleasure to have him look after me and my purchase and I cannot thank him enough for all his help and dedication.

Paul · 18 January 2017

★★★★★ 5/5

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Great experience

As a first time buyer, I had little knowledge of the buying process but Sam and Shaun were both very helpful, polite and professional. They made the whole process run smoothly and a lot more stress free than it could have been. They never made me feel pushed or under pressure. They were very responsive on emails as well as phone calls, and I always felt confident in voicing an queries and felt I was always being given the correct information. Thank you for everything.

Anonymous · 13 January 2017

★★★★★ 5/5

Trustpilot

Fast and efficient handling of a…

Fast and efficient handling of a property issue from Oliwia.

Christopher · 17 August 2026

★★★★★ 5/5

Google

Nearly 2 years ago my daughter needed an affordable flat, at the time Jake was most helpful, friendly and explained the process of how and what to do next for the first time renter. Since the beginning Enfields have been consistent with their support in particular Georgia Steel has been helpful and professional, we cannot fault her attention to detail and the care she shows in all aspects of her work.

Grazia · 1 May 2021

★★★★★ 5/5

View Agents

Shaun Jordan (Sales Manager, Enfield Southampton)- sold 119 The Dell, SO15 2PX

With his wealth of experience, local knowledge and outstanding customer care, Shaun is truly inspirational. He was very attentive to the situation while the transaction was taking a bit longer than expected. But he successfully reduced the long waiting by constantly negotiating with the buyer and their solicitor with reasoning. He also kept my solicitor and myself up-to-date with any development during the whole process. Although I never met him in person, I believe he is a role model for many in the business. I wish him every success.

Hasibul · 28 November 2016