Trusted Agent profile · Southampton, Hampshire

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Enfields Estate Agents reviews in Southampton

4.6

★★★★★ Excellent

480 reviews across 4 platforms

347 Shirley Road, Southampton, Hampshire, SO15 3JD

Part of Enfields, see every office.

Enfields's office in Southampton, Hampshire, at 347 Shirley Road, is rated 4.6 out of 5 across 480 reviews on four platforms, including 192 Google reviews rated 4.6.

Google logo

4.6 / 5

192

Reviews on Google

This office

Facebook logo

4.6 / 5

33

Reviews on Facebook

This office

View Agents logo

5.0 / 5

70

Reviews on View Agents

This office

Trustpilot logo

185

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Enfields Southampton

Enfields are experts in our field and our knowledge of central Southampton property is unsurpassed. Our network of city centre branches includes offices set in the vibrant Oxford Street and bustling Shirley Road locations where we base our thriving sales, lettings, and property management departments. Our award-winning, professional estate agents really do have the edge when it comes to matching people to property. Enfields was founded with a vision to offer a better experience to customers with homes to buy, sell or let. We wanted to offer more than the traditional estate agency approach; we wanted to complete the property chain with a portfolio of property services performed by the industry's best and most motivated estate agents - and we wanted the enfields brand to become synonymous with success. Today, we're there. We've helped to shape the way people look at buying and selling property with a fresh, more exciting experience that our customers respect and our teams aspire to. Our teams of experienced property professionals are enjoying the rich rewards and benefits that come from a reputable brand that is renowned for its customer service and unrivalled local knowledge. Together, we've helped enfields become the estate agency of choice for the thousands of homeowners and buyers who continue to turn to us when it's time to move, let, invest, and build - and, together, we have achieved our vision.

Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Google

- Very helpful - Quick acting - Kept me informed the whole way - Actually valued my property correctly (some estate agents were miles off in value and much lower) - Excllent service. - Services price was competitive / on par with estate agents that would have done less. - Will use again for sure. - Have since recommended them several times.

Ray · 20 March 2019

Agent replied

Hi Ray Davis, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Enfields Southampton

5/5

Trustpilot

"Enfields are absolutely brilliant …

"Enfields are absolutely brilliant compared to other agents in Southampton. Shaun was brilliant, he kept me involved in every stage. He did loads more than he should have done which was very much appreciated. He went well and truly above and beyond. Overall the service is fast and efficient, the agents are open and honest with everything. Also their local knowledge is outstanding. "

Anna · 6 July 2017

Agent replied

Anna Roberts, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

5/5

Google

I recently bought my first house with the help of Enfields at Shirley branch in Southampton. Sam and Shaun kept us informed throughout the whole process about everything and stayed patient whenever we called to asked questions about the house. We could always relay on their call back and succeeded to get the key to our first HOME;) Thank you

Malgorzata · 20 March 2019

Agent replied

Malgorzata Conteh, thank you for your kind review; we are happy to pass along your comments to the team here at Enfields Southampton! Please let us know if there is anything else we can do for you; we are more than happy to help!

5/5

Google

5* all the way! Registered with every estate agents but Jordan and the team at Enfields were amazing and after a year of house hunting, Enfields came through like legends and have made the house purchase possible. Thanks!!

Mike · 18 April 2023

Agent replied · 25 November 2023

Hi Mike, Wow, your review made our day! We're thrilled to hear that Jordan and the team at Enfields were able to assist you in your house hunting journey. Our aim is always to make the process as smooth and enjoyable as possible, and we're delighted we could help you find your dream home. Your kind words and 5-star rating are greatly appreciated, and we can't thank you enough for choosing us. We look forward to assisting you with any future real estate needs.

5/5

Trustpilot

Really good communication with…

Really good communication with Enfields, really pleased I chose them to manage my property it’s been a few years so keep up the good work.

Martin · 11 August 2026

5/5

Google

Louise Carr is a phenomenal person and definitely an assett to Enfields. She has helped me so much with my property sale and has always been there to offer advice and help in any way she can.

Ursula · 13 April 2023

Agent replied · 25 November 2023

Hi Ursula, Thank you for your wonderful review and for highlighting Louise's efforts. We are thrilled to hear about your positive experience with her. At Enfields, we take pride in our dedicated team members, and Louise is indeed a great asset to us. We appreciate your kind words and are glad we could assist you with your property sale. Should you need any further advice or help in the future, please do not hesitate to reach out.

5/5

Trustpilot

Great service

Great service, got a property sorted for me in quick fashion. Big ups to Abbie who was dealing with me

Ollie · 3 September 2026

5/5

Google

We are very happy to be selling our property with Enfields shirley. We have had a very professional and personable start to our journey, thanks to Josh Rahman, who has been extremely helpful and is an asset to the team.PositiveResponsiveness, Quality, Professionalism, Value

Sam · 26 August 2022

Agent replied · 30 March 2024

Dear Sam, Thank you for taking the time to share your positive experience with us. We're delighted to hear that you've had a professional and personable start to your journey with us, and especially with Josh. Your kind words are greatly appreciated and will be passed on to Josh, who will be thrilled to hear your feedback. We pride ourselves on our team's ability to provide excellent service, and it's always wonderful to hear when we've made a significant impact. Thank you once again for choosing Enfields Shirley to sell your property. We look forward to continuing to provide you with the highest level of service throughout your journey.

5/5

Google

Jordan has been fantastic, keeping me updated on new properties coming on the market and really understanding what I need in a property and bot wasting my time. Wish all agents were as good as Jordan!

Chris · 13 April 2023

Agent replied · 25 November 2023

Hi Chris, Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with Jordan. His dedication to understanding client needs and providing timely updates is indeed commendable. Your kind words are greatly appreciated and motivate us to continue delivering top-notch service. We look forward to assisting you further with your property needs. And remember, we're just a call away!

5/5

Trustpilot

Outstanding service and communication style.

We’ve been looking on the rental market for a while and I must say, Adrian’s attention to detail and finding a property that matches our specific needs had been amazing. Alongside this, provides above and beyond communication style so that clients are kept in the loop.

MetaWater · 11 February 2026

5/5

Trustpilot

Annah Gee is a great asset to Enfields

We were shown round a property by Annah. She was totally professional, friendly and welcoming. She answered all our questions and has responded to subsequent emails and phone calls quickly and efficiently. If she didn't know the answer she's taken time to find out from the landlord and get straight back to us. We've felt more than happy to pay the holding fee and secure the property through her.

Claire · 27 June 2025

5/5

Trustpilot

Selling my Mums House

We needed to sell our family home in Shirley and obtained three estate agent quotations and decided to go with Enfields as they offered the best competitive fee for selling the property.We initially dealt with Will ( the manager) who was very knowledgeable about the local area, knew exactly where the property was and its aspect.They suggested an open day and took full control on the day, they put forward the best 4 offers and we accepted one.From then, we dealt with Matthew through to completion, he was very polite, professional and kept me informed all the way through the process, I would highly recommend this company if you have property to sell in this areaMrs Clarke

Mrs · 24 July 2021

5/5

Trustpilot

Enfields are the best letting agents

Enfields are the best letting agents. I myself was in the letting business and I admire their customer service.

Jennifer · 22 August 2026

5/5

Google

A huge thanks to Sam for his support in the sale of my flat (4 years after also doing a great job in assisting with my purchase!). With the market so busy at the moment it was difficult to get the full picture from our solicitors but Sam kept us informed and up to date weekly with progress and advice on timescales and likely next steps. He managed our expectations whilst remaining professional and honest. We had some difficulty communicating with our onward chains estate agents so Sam went above and beyond to ensure we weren’t left in the dark. Can’t recommend Enfields enough.PositiveResponsiveness, Professionalism

Ben · 21 June 2021

5/5

Google

A big thanks to Jordan for being super helpful. Came across very professional and experienced and we appreciate all the advice he gave us!! Would definitely recommend him and the team 🙏 …

Jon · 13 April 2023

Agent replied · 25 November 2023

Hi Jon, Thank you for your wonderful review and for recommending our services. We're … More

4/5

Trustpilot

My property has been rented out via…Enfields, Shirley, Southampton

My property has been rented out via Enfields for the past 5/6 years. The staff have always been very friendly and helpful. Not always impressed with some of the tradesmen that are sent out to fix maintenance issues. During the last 5 months both Georgia Steel and Morgan Hobbs have had to deal with most unpleasant tenants that have rented my property. They both have been incredibly supportive to me and have had to endure frequent unpleasant phone calls from the tenants. I have really appreciated all they have done to help me. They both deserve medals 🏅 I would thoroughly recommend Enfield for both Rental and Selling properties.

BM · 28 April 2021

5/5

Google

Highly recommendable estate agents. The process has been smooth and the staff at Enfield have been extremely helpful throughout. In particular, Annah went above and beyond by assisting with all queries and most recently a last minute notice viewing.

Shane · 27 August 2022

Agent replied · 27 August 2023

Fantastic, really pleased to have been able to help.

5/5

Trustpilot

Amazing staff

Amazing staff, very very quick process from moving out my place to moving in to my new place.

TAYLOR · 21 August 2026

5/5

Google

Being in the letting market as a multiple property buy to let investor for over 3 decades , I am happy to say the this Branch of Enfields provided me with One of the Best if Not the Best, Property Management Service. My Special Thanks to all, Monika Hornsby, Sara Hazell, Charlie Manley Seele and Jordan Shawer

S · 13 October 2025

5/5

Trustpilot

Oliwia had been very helpful with…

Oliwia had been very helpful with dealing with a maintenance issue at the flat. Very friendly and professional service

Kinga · 13 August 2026

5/5

Google

I moved with Enfields (Southampton Shirley branch) in December 2020. I couldn’t recommend them more they handled both the sale of my property and purchase of the new property. All staff involved from our valuation (which was straightforward and honest), viewings (timely and polite staff), completion of sale and purchase were extremely professional and efficient. Which is even more remarkable considering the overwhelmed market and new Covid restrictions to abide by. Sam who managed the completion and everything involved was especially helpful and couldn’t of done anything more. I would certainly go back to Enfields Shirley for my next move and would strongly recommend them to others. Many thanks Enfields!

Rebecca · 17 February 2021

5/5

Trustpilot

A* service

I moved with Enfields (Southampton Shirley branch) in December 2020. I couldn’t recommend them more they handled both the sale of my property and purchase of the new property. All staff involved from our valuation (which was straightforward and honest), viewings (timely and polite staff), completion of sale and purchase were extremely professional and efficient. Which is even more remarkable considering the overwhelmed market and new Covid restrictions to abide by. Sam who managed the completion and everything involved was especially helpful and couldn’t of done anything more. I would certainly go back to Enfields Shirley for my next move and would strongly recommend them to others. Many thanks Enfields!

Rebecca · 7 February 2021

5/5

Trustpilot

I had an issue with the property…

I had an issue with the property management company which I thought had already been resolved.

· 27 August 2026

5/5

Google

Enfields have been absolutely fantastic from the start, extremely professional and experienced in their approach. They found me buyers within days, and worked relentlessly to progress the matter to a swift exchange. Shaun was excellent throughout keeping me fully updated and was a very calming influence when I was panicking. I could not recommend them more

Polo · 20 March 2016

Agent replied

That’s great feedback, thanks so much, really glad we could help.

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Questions about Enfields Estate Agents

What do sellers say about Enfields Estate Agents?

26 reviews from sellers, rated 4.9 out of 5 on average. For example, Bryony wrote: "Starting with the valuation and continuing through to viewings, offer and eventual exchange Will, Sam and Shaun couldn't have been more helpful and supportive ..."

What do buyers say about Enfields Estate Agents?

24 reviews from buyers, rated 5.0 out of 5 on average. For example, Sean wrote: "The service from Enfields was excellent from start to finish. Shaun Jordan was our contact and he was instrumental in getting (being polite) ambivalent ..."

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