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Enfields Estate Agents reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

480 reviews across 4 platforms

347 Shirley Road, Southampton SO15 3JD

Part of Enfields, see every office.

Enfields's Southampton office at 347 Shirley Road is rated 4.6 out of 5 across 480 reviews on four platforms, including 192 Google reviews rated 4.6. The 185 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.6 / 5

192

Reviews on Google

This office

Facebook logo

4.6 / 5

33

Reviews on Facebook

This office

View Agents logo

5.0 / 5

70

Reviews on View Agents

This office

Trustpilot logo

185

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Enfields Southampton

Enfields are experts in our field and our knowledge of central Southampton property is unsurpassed. Our network of city centre branches includes offices set in the vibrant Oxford Street and bustling Shirley Road locations where we base our thriving sales, lettings, and property management departments. Our award-winning, professional estate agents really do have the edge when it comes to matching people to property. Enfields was founded with a vision to offer a better experience to customers with homes to buy, sell or let. We wanted to offer more than the traditional estate agency approach; we wanted to complete the property chain with a portfolio of property services performed by the industry's best and most motivated estate agents - and we wanted the enfields brand to become synonymous with success. Today, we're there. We've helped to shape the way people look at buying and selling property with a fresh, more exciting experience that our customers respect and our teams aspire to. Our teams of experienced property professionals are enjoying the rich rewards and benefits that come from a reputable brand that is renowned for its customer service and unrivalled local knowledge. Together, we've helped enfields become the estate agency of choice for the thousands of homeowners and buyers who continue to turn to us when it's time to move, let, invest, and build - and, together, we have achieved our vision.

Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Google

I highly recommend Josh Rahman at Enfields, he’s very professional and gives you the best service you could ever ask for. He puts all his effort and time in addressing all your requests and needs and insures he goes above and beyond to meet all your requirements. I couldn’t recommend the efficient service and professionalism Enfields provides and the outstanding service Josh provided that met my needs with the greatest satisfaction.

Ash Β· 30 October 2022

Agent replied Β· 30 March 2024

Hi Ash, Thank you for your glowing review. We're thrilled to hear that you had such a positive experience with Josh and our team at Enfields. Your satisfaction is our top priority and we're delighted to know that Josh's professionalism and dedication to meeting your requirements exceeded your expectations. We truly appreciate your high recommendation and your kind words about our service. Your feedback will be passed on to Josh, who will be thrilled to hear of your satisfaction. Thank you once again for your kind words and we look forward to assisting you with any future property needs.

5/5

Trustpilot

I cannot speak highly enough of Annah…

I cannot speak highly enough of Annah at Enfields, Southampton. She has gone above and beyond for myself to secure a place to live in this current climate. Kept in constant contact, replied out of hours and answered every question I have had and more. The care and attention she has taken has been more than enough and I cannot thank her nor Enfields, Southampton enough.

Miss Β· 6 May 2026

5/5

Trustpilot

Adrian was very helpful

Adrian was very helpful. Thank you.

LinG Β· 29 July 2026

5/5

Trustpilot

Amazing πŸ‘

I had the pleasure ov having annah show me around a property that is now me and my children's home. She is amazing helpfull and supportive. I struggle with forms annah helped me focus and get what needed done every email I sent I always got a fast reply . I honestly cant thank her enough u have provided my self and my children a home were we feel safe and settled .. thanks annah u are amazing πŸ‘

Carol Β· 15 January 2026

5/5

Trustpilot

Oliwia assisted me through choosing and…

Oliwia assisted me through choosing and application process for a property that was kindly shown by Annah to me. Oliwias outstanding professional advice and real investment into the case made it into a pleasant experience. I will definitely ask for her assistance when contacting Enfields in the future.

Noemi Β· 28 August 2026

5/5

Google

Both Jordan and Will were outstanding, very friendly and easy to work with. They both were very knowledgeable and were happy to answer any questions. If we were to buy another property, I'd hope that we deal with these two again. During the process we made several calls to the office and everyone who answered was polite and happy to help.

Dylan Β· 13 April 2023

Agent replied Β· 25 November 2023

Hi Dylan, Thank you so much for your kind words and positive feedback. We're thrilled to hear that you had such a great experience with Jordan and Will. Our team strives to provide top-notch service and it's always rewarding to hear that we've succeeded. We appreciate your trust in us for your property purchase and we're ready to assist you again in the future. Thanks again for choosing to work with us!

5/5

Google

I'm very pleased I selected Enfields for the sale of my property. The process was very efficient, from Will valuing the property, Jamie showing people round, Sam handling offers, and then Shaun chasing the whole chain through to completion. They were very quick to get people through the door and I had an acceptable offer on the table within a few days. While I considered an online estate agent, Shaun's chasing alone made their services worth every penny. If I was still in the area, I'd happily use them again.

Victoria Β· 19 March 2020

Agent replied

Hi Victoria, thanks so much for the 5 stars! Your review really makes a difference, so thanks again. Hope to see you again soon!

5/5

Trustpilot

Great service

The lettings team were outstanding from start to finish. Professional, responsive, and genuinely helpful, they made the whole process smooth and stress-free. Communication was excellent, and they went above and beyond to ensure everything was handled efficiently. A pleasure to deal with, I would happily recommend them to anyone looking to rent or let a property. I have used them on a number of occasions and will continue to do so in the future.

Paul Β· 13 January 2026

5/5

Trustpilot

I’ve recently gone through the process…

I’ve recently gone through the process of renting a property via Enfields and have dealt with Annah from start to finish who really went the extra mile to make it as smooth as possible.

Neil Β· 23 October 2025

5/5

Google

I am struggling to find the words to fully express my gratitude to Shaun and the team at Enfields for what they have done for me. Unfortunately I employed probably the worst solicitor in Southampton so Shaun and my buyers solicitor did most of the legal work for me and I never heard from the agent I was buying from during the whole process so Shaun sorted that out as well. I can honestly say that the move would never had happened if it were not for Shaun’s knowledge, experience and sheer hard work and I would not hesitate in recommending Enfields to anyone who wants to sell their property. If I could give more than 5 stars I definitely would.

Melwyn Β· 20 March 2019

Agent replied

Melwyn Van Der Poel, thank you for your kind review; we are happy to pass along your comments to the team here at Enfields Southampton! Thank you so much again for your feedback!

5/5

Google

I recently bought a property, Sam and Shaun are always been very helpful and kept me informed of all that was happening with the property. They always get back to you no matter what the issue and try to negotiate around the requirements/needs as feasible. They have a great TEAM and easy to work with. Flawless professionals from the outset, efficient, competent and always ready to go the extra mile. If anyone looking to make their whole process smooth and easy, then go with Enfields which I would highly recommend from my end!

Yoga Β· 20 March 2019

Agent replied

Yoga Narasimha, thank you for your kind review; we are happy to pass along your comments to the team here at Enfields Southampton! We hope to be of service to you again in the future. Best wishes, Enfields Southampton

5/5

Google

Hi Sam, Shaun, and all at Enfields, Shirley I would like to say that the service we received from you all was excellent There was a phone call every week, even when there was nothing to report, and towards the end of the process a lot of chasing up of other estate agents and solicitors went on. Thank you all, and if there was another house move (which there won’t be) I would have no hesitation to ask for your help again, and I will certainly recommend Enfields to anyone else who would be interested. Best wishes Mary Whatley

Mary Β· 20 March 2019

Agent replied

Thank you for your kind review Mary; we are happy to pass along your comments to the team here at Enfields Southampton! We hope to be of service to you again in the future. Best wishes, Enfields Southampton

5/5

Google

A very professional estate agent who know their stuff without being overly salesy. They were clear and upfront with the process and costs from the start, and used data to help me decide the right price to pitch my house at. They kept me updated with viewings and feedback. They advised well during the bidding process, so I felt I got the best possible offer. From offer to sale they kept me updated regularly, communicated well with the other estate agent in the chain and kept the solictors moving. Overall, they did everything a good estate agent should do. Thanks to Sam and Shaun's hard work, my house was on the market for about a month before offer accepted, and about 10 weeks from offer to completion. I'd definitely recommend them again.

Aoife Β· 20 March 2019

Agent replied

Aoife Doran, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Enfields Southampton. Please don't hesitate to reach out to us if there's anything more we can do!

5/5

Google

Im very impressed with Enfields. Firstly, getting the house on the market was easy thanks to Will Piercy - with professsional photos and an attitude to please, even coming back for extra photos on a sunny day. Secondly, Enfields acted professionally through all parts of the sales process and gave full support after we lost the first buyer. They managed to sell at the asking price, twice within a week of the property being on sale. Sam Binnington was crucial to achieve this. For technical aspects of the sale such as surveys I was handed to Shaun Jordan and I couldn’t have been in better hands. With Shaun helping both parties fully understand the survey results. He also continued a sterling effort at pushing the Solicitors along. Top job all round!

Peter Β· 20 March 2019

Agent replied

Peter Hankin, thank you for your kind review; we are happy to pass along your comments to the team here at Enfields Southampton! Thanks again for taking the time to leave a review.

5/5

Trustpilot

Me and my partner are in the early…

Me and my partner are in the early stages of looking for a property, we found Annah Gee to be extremely helpful and enthusiastic. She gave great advice and was really friendly to talk to, she made the whole process seem less daunting! Thank you Annah😊

Daisy Β· 18 June 2025

5/5

Facebook

Highly recommend Enfields! 5 ????? We've used allot of different letting agents over the years and being totally honest most have turned out to be an absolute nightmare to deal with. This time we've chosen Enfields and I'm very impressed. Enfields are probably the best letting agent we've ever used. Highly professional and I would definitely recommend them to anybody looking to rent a property. We dealt with Paul for the viewing and he was awesome. We dealt with Georgia for arranging the viewing and agreeing the property and I honestly must say She isn't your typical run of the mill letting agent - Were relocating from Leeds to Southampton and usually moving home is stressful at the best of times but relocating to a different area of the country should be allot more stressful than this actually is.. thanks to Georgia She's making the process quite simple. She's good at her job and I get the impression she's passionate about her job and actually enjoys it.. this shows when speaking with her. Thank you to the team at Enfields Estate agents

Rich Β· 19 November 2018

Agent replied

Hi Rich Jackson-knight, thank you so much for your positive comments about Enfields Southampton! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

5/5

Trustpilot

Enfield's were brilliant from start to…

Enfield's were brilliant from start to finish. Their agents give honest advice but also respect your privacy and aren't to intrusive. Other companies we viewed houses through force you to fill out forms after every house you visit which we found very time-consuming and extremely tedious. Enfield's only contact us when they thought they had a new property that we'd be interested in. The two people who we dealt with, Sam Binnington, and Shaun Jordan were extremely professional as well very understanding about our needs. They provide help throughout the process and were able to talk us through the jargon as first time buyers.

Sam Β· 11 September 2018

Agent replied

Sam Metcalfe, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!

5/5

Google

We are so pleased that we chose Enfields to sell our property, they have been absolutely amazing, from start to finish, and this all took 6 months!! The details and photos were quicky processed and our house was on line within 48 hours. The viewings came in and our house sold within 48 hours at asking price. A big thank you to Will for advertising the property and a massive thank you to Shaun - he has had a real challenge to get us exchanged on our purchase, very determined, never gave up, very confident and knowledgable, informed us of any news - a lovely person to deal with. Couldn't have done it wiithout him. Definitely recommend to anyone. Best Service ever!!!

Elke Β· 6 July 2018

Agent replied

Hi Giosue, that is such amazing feedback, thanks so much, really glad we could help!

5/5

Google

We are so pleased that we chose Enfields to sell our property, they have been absolutely amazing, from start to finish, and this all took 6 months!! The details and photos were quicky processed and our house was on line within 48 hours. The viewings came in and our house sold within 48 hours at asking price. A big thank you to Will for advertising the property and a massive thank you to Shaun - he has had a real challenge to get us exchanged on our purchase, very determined, never gave up, very confident and knowledgable, informed us of any news - a lovely person to deal with. Couldn't have done it wiithout him. Definitely recommend to anyone. Best Service ever!!!

GIOSUE Β· 20 March 2018

Agent replied

Hi Giosue, that is such amazing feedback, thanks so much, really glad we could help!

5/5

Trustpilot

I have had a really positive experience…

I have had a really positive experience with Enfields Estate Agents. From start to finish, the team have been professional, friendly and extremely helpful. Communication has been excellent, and they have always been quick to respond to any questions or queries.

Michelle Β· 28 August 2026

5/5

Trustpilot

Personal service that exceeded our expectations.

We were very impressed with everything that Enfields did for us. We took our time to decide who we were going to go with but we decided to use them because they were a smaller agency that were local to us. We started talking to Paul, the manager, but we have spoken to many of the sales team, who have all been efficient and helpful. That is something that we really liked as it was a whole team effort and we felt that we worked really well with everyone and built a great relationship with them. We were very impressed with their knowledge and the fact that they listened to what we wanted and the process was led by us and our needs. They always rang on a Tuesday to give us updates about what was happening. Thanks to all of the great service, we sold our property within days and completed more quickly than predicted.

Andrew Β· 30 August 2017

Agent replied

Andrew Carr, thank you for your kind review; we are happy to pass along your comments to the team here at Enfields Southampton! Thank you so much again for your feedback! We hope you have a great day!

4/5

Trustpilot

Having moved from Scotland to …

Having moved from Scotland to Southampton recently my partner and I were new to the English buying system. Having an elusive lawyer(s) we learned quickly that unless we contacted Shaun our estate agent at Enfields nothing much happened. He took the time to explain things and he acted as intermediary between the two lawyers, sellers and ourselves. Without him I still believe we would be going through the buying process but today we went to pick up the keys to our new home. :) Thank you so much Shaun, Sam and the rest of the team for your professionalism, understanding and patience

Marc Β· 22 June 2017

Agent replied

Hi Marc Mcconnell, thank you so much for your positive comments about Enfields Southampton! We do hope we can be of assistance in the future. Take care!

5/5

Trustpilot

Marketing of buy to let property

I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew exactly what to expect. The property was placed on the rental market very quickly, with a suitable tenant found in just 2 weeks. The process of vetting the tenant and arranging the tenancy agreement was done quickly and efficiently, and I was kept informed of how this was progressing. I've been very impressed with Jack and the team.

Judi Β· 13 June 2017

Agent replied

Thank you very much for your review Judi, we really appreciate it - Kind regards from the lettings team at 'Enfields Southampton'

5/5

Google

I have recently purchased a house through Enfield's and in particular Shaun Jordan. Shaun and his team have been fantastic throughout the whole process. They have been a pleasure to talk to, friendly and very helpful. They resolved issues in a really good way and quickly, benefitting all involved. I needed to complete before the tax changes and could not have done it without their expert skills. It is by far the most positive experience I have had in buying a house through any estate agent. I could not recommend them more.

Robert Β· 20 March 2017

Agent replied

Thanks so much Robert that’s really helpful feedback.

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Questions about Enfields Estate Agents

How many reviews does Enfields Estate Agents have?

Enfields's Southampton office has 480 reviews across four platforms: 192 on Google, 33 on Facebook, 70 on View Agents, 185 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Enfields Estate Agents's rating?

Enfields Estate Agents is rated 4.6 out of 5 across all 480 reviews, and 4.6 out of 5 on Google from 192 reviews, checked 9 October 2026.

What do sellers say about Enfields Estate Agents?

26 reviews from sellers, rated 4.9 out of 5 on average. For example, Bryony wrote: "Starting with the valuation and continuing through to viewings, offer and eventual exchange Will, Sam and Shaun couldn't have been more helpful and supportive ..."

What do buyers say about Enfields Estate Agents?

24 reviews from buyers, rated 5.0 out of 5 on average. For example, Sean wrote: "The service from Enfields was excellent from start to finish. Shaun Jordan was our contact and he was instrumental in getting (being polite) ambivalent ..."

Where is Enfields's Southampton office?

Enfields Estate Agents, 347 Shirley Road, Southampton SO15 3JD.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.