Enfields Estate Agents reviews from sellers

★★★★★ 5/5

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Shaun Jordan (Sales Manager, Enfield Southampton)- sold 119 The Dell, SO15 2PX

With his wealth of experience, local knowledge and outstanding customer care, Shaun is truly inspirational. He was very attentive to the situation while the transaction was taking a bit longer than expected. But he successfully reduced the long waiting by constantly negotiating with the buyer and their solicitor with reasoning. He also kept my solicitor and myself up-to-date with any development during the whole process. Although I never met him in person, I believe he is a role model for many in the business. I wish him every success.

Hasibul · 28 November 2016

★★★★★ 5/5

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Outstanding customer service

Starting with the valuation and continuing through to viewings, offer and eventual exchange Will, Sam and Shaun couldn't have been more helpful and supportive. The valuation visit was informative, relaxed and helpful. and we were pleased with the photos taken to promote our property, and the speed with which it was advertised. We were always given plenty of warning prior to the visit of a prospective buyer so that we could make plans ahead. Feedback following visits was promptly given. Following the offer we were given regular updates and courtesy calls so that we felt in touch with the process. And when we exchanged the congratulations were warm and genuine. We would have no hesitation in recommending Enfields to any Seller.

Bryony · 26 November 2016

★★★★★ 4/5

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Successful marketing of property in Southampton

Enfields Estate Agents have successfully helped me to market my flat in Southampton. Sam Binnington a Sales Negotiator with Enfields was assigned to market the property. Sam is an extremely personable individual and provided a highly professional and consciencious service during the marketing process. Sam's communications have been excellent and particularly so in respect of viewings when timings were always made to suit both the prospective buyer and tenants. Sam never failed to follow up with a viewing report. Due to the relatively quiet nature of the housing market the property took longer than anticipated to sell however Sam's enthusiam did not waiver. Sam was also helpful in suggesting different pricing strategies, using to good effect his knowledge of the local housing market. Sam was ably supported by other members of his team when required due to periods of absence. I took comfort from the fact that other members of his team were well briefed during such times. I have been very pleased with the level of service afforded to me by Sam as part of a professional team at Enfields.

Martin · 20 September 2016

★★★★★ 5/5

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Got there in the end

I changed my selling agent to Enfields as my previous attempt at a sale fell through mostly I felt because of lack of thoroughness and contact on behalf of the agent. On moving to Enfields I have found them to be proactive with regard to viewings and feedback. Shaun is like a terrier and hangs onto the heals of anyone, purchaser or solicitor, who he sees as hindering the progression of the sale. Often there is little he can actually do if prospective purchasers delay but at least he gets to the truth of the matter. In the world of buying and selling property a little bit of truth goes a long way. Many thanks Shaun on a successful conclusion. Well done.

Mair · 10 August 2016

★★★★★ 5/5

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Sam Binnington (Enfield Estate Agents Southampton) - 119 Wallace Court The Dell SO15 2PX

I truly admire the great professionalism Sam demonstrated throughout the whole sales process with utmost sincerity, empathy and confidence. He was very pro-active in arranging viewing and follow up with updates in due course. Particularly, achieving a successful negotiation at a difficult time right after Brexit was not an easy task at all. But despite these odds and very limited customers, he did not allow much fall in the asking price and successfully achieved a very satisfactory negotiation.

Hasibul · 28 November 2016

★★★★★ 5/5

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Excellent service

I sold my flat with Enfields, overall customer service was excellent, particularly from Will and Shaun. Will gave what I felt was honest and helpful advice when marketing my property, and Shaun was very helpful towards the end of the process chasing up on matters to ensure we reached completion within the agreed timescale. Both were polite, friendly and empathetic in what is a stressful time. I would have no issue using them again.

Julie · 21 December 2016

★★★★★ 5/5

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Excellent service

Enfields Shirley efficiently and successfully marketed and found a buyer for the property, Thereafter Shaun Jordan provided an excellent and professional service throughout the following stages, which, for reasons beyond the agent's control, were prolonged. Shaun was always thoroughly up to speed with the current situation and we were kept informed accordingly. Calls were always returned promptly and I'd have no hesitation in recommending the team at Enfields Shirley.

PB · 4 August 2016

★★★★★ 5/5

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Superb service

The team at Enfields Shirley were superb dealing with my sale. To say there were a few hiccups along the way is an understatement (none of Enfields doing I might add). I was always kept informed with any developments and Shaun was very proactive getting things on the move with the solicitors involved. I can't praise Shaun and his team enough. Thanks all. Nikki

Nicola · 8 December 2016

★★★★★ 5/5

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Professional, efficient and friendly service

Shaun kept me informed of progress on a regular basis.. Shaun always returned my calls if he wasn't available immediately when I rang. I was very impressed from start to finish.

Tina · 1 July 2016

★★★★★ 5/5

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Quick to respond, helpful and always pleasant.

I have had poor experience with Southampton estate agents over the last 10 years. High and unexplained costs, poor communication and damage to my refusal to return funds. Enfields have been non of those things. My property has been on the market for a year due to a seller pulling out, but the whole time Enfields have been communicating and helpful. I would recommend them for property services, I have had a good experience so far.

Luke · 25 April 2016

★★★★★ 4/5

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Professional service

Shaun was helpful in pushing our buyer when he needed a nudge and helped save lots of additional days with his quick thinking at one point.

Nicola · 22 July 2016

★★★★★ 5/5

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Kept us updated every step of the way!

We recently sold out property with Enfields, They were really good, very committed to making the sale and worked with us when we had struggles asking tenants to leave. They kept us updated every step of the way and were very polite and personable throughout. I feel that on this sale they certainly earnt their fee!

DC · 26 May 2016

★★★★★ 5/5

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Hardworking, helpful, informative and professional

We had a fairly drawn out sales process due to time wasting non-buyers and then the complexity of selling an old house with all the niggly little issues they have. Enfield's staff were excellent at providing pragmatic and sensible advice and reassurance throughout. On a number of occasions they went above and beyond to sort things out and help move the process when other professionals for others in our chain fell short and caused problems. No hesitation in recommending them very highly.

Benedict · 28 January 2017

★★★★★ 5/5

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Communicative, friendly and efficient. Always someone to talk to.

I chose Enfield's for the sale of my two properties because from the very start they were straight forward and down to earth. They have always answered my enquiries and kept me up to date with making me feel as though I was not being fobbed off. If one member of staff is unavailable then another will help where they can or the person you wanted to speak with always gets back to you. I would recommend then to anyone.

Adrian · 3 January 2017

★★★★★ 5/5

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House Sold!

A big 'thank you' to all at Enfields for their hard work - especially Sam, in helping us to find buyers for and ultimately to sell our Shirley property.

Robert · 2 September 2016

★★★★★ 5/5

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Good Team

We had dealings mainly with three members of staff. The manager impressed us to the extent that we signed with him rather than any of the other agents we had met. The senior negotiator who got the job done and the youngest member of the team who showed prospective buyers round our property. All three did their jobs well and I would recommend the Shirley branch of Enfields to anyone who is thinking of moving house..

Tony · 19 October 2016

★★★★★ 5/5

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Pro-active estate agent

Shaun always kept me in the picture and whenever there was a pause in the process, he would always chase the buyer and the buyer's solicitors.

Christine · 23 March 2017

★★★★★ 5/5

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Property Sale

I live a long distance from the property that I was selling and was able to completely hand everything over. I was kept informed throughout and the company were extremely professional and obviously have a good client base as a sale was secured on the back of only a couple of viewings

Sandra · 19 November 2016

★★★★★ 5/5

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Excellent service.

Nothing was to much trouble for the team at Enfields. To say they always went out of their way to provide an outstanding service is an understatement. Whole service from start to finish is excellent. Would highly recommend them as selling agents. The whole team at this office were superb.

Neil · 19 November 2016

★★★★★ 5/5

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Excellent service from the appraisal to the sale, highly recommend

Enfields gave a great service. They listened, gave good advice, always professional and trustworthy. Definitely use them again.

Rowena · 16 July 2016

★★★★★ 5/5

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Sale of Property in Shirley

Enflields sold my property, they were excellent to work with I would highly recommend. I received regular feedback on viewings, they put in a lot of work to arrange viewings and market the property. Once sold the process was supported through the final completion of the sale.

Marc · 8 August 2016

★★★★★ 5/5

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Happy customer

Had a great experience with all staff at Enfield's Shirley branch, very professional, property was marketed really well and I was kept up to date with progress once I had accepted an offer. Also received good advice on my next property.

Catherine · 25 October 2016

★★★★★ 5/5

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Excellent and persistent

The Property for sale was not what you could class as an easy property to sell. They handled both the sellers and the purchasers needs and made sure you the sale reached the finish line! Thanks guys.

Ian · 13 February 2017

★★★★★ 5/5

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Sale of house in Seagarth lane

It was a complete pleasure to deal with Enfields from start to finish. They kept us informed and updated. I would look to use their services again.

Debbie · 26 July 2016