Trusted Agent profile · Plymouth · Devon
Verified
★★★★★
1,421 reviews across 3 platforms
27 Mutley Plain, Plymouth, Devon, PL4 6JG
Part of Martin & Co, see every office.
Martin & Co's office in Plymouth, Devon, at 27 Mutley Plain, is rated 4.7 out of 5 across 1,421 reviews on three platforms, including 1,204 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
1,204
Reviews on Google
This office
26
Reviews on The Trusted Agent
This office
191
Reviews on Trustpilot
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ...Read all 3 from sellers
We recently bought our house from Martin & Co and despite us not being their paid client, we cannot rate their service highly enough. They worked constantly on ...Read the review from buyers
After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ...Read all 5 from landlords
Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ...Read all 13 from tenants
Here at Martin & Co Plymouth we provide Sales, Lettings and Investments. We offer the advantages of being an independent, family run business, whilst being part of the big national Martin & Co franchise and all the support it brings. Directors, Chris and Merolyn, have been landlords themselves for many years and look to be the agents they have always aspired to find themselves - reliable, efficient and trustworthy. With competitive rates, great customer service and real integrity, we like to think we're not just your average agent.
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
4/5
TrustpilotA great improvement
After a bumpy period when things did not go smoothly, I have experienced a great improvement in the quality of service provided. My properties are now being managed by Jessica Lane and I have found her to be excellent. I now feel much more confident my future relations with the business.
5/5
GoogleAggresive sales team , positive back up staff , positive with feedback ,and is in the same mind of the vendor ie, SUCCESS IS THE ONLY OPTION , and we achieved that !
5/5
GoogleI was assisted by Michael Cowell in securing accommodation quickly in a time of need, very much appreciated his competency and work ethic :)
5/5
GoogleLucy at Martins has managed several of my properties for some time and has been amazing. Good tenants, well managed properties with excellent communications. I wouldn’t hesitate to recommend them 👍 …
3/5
GoogleGreat help as long as you havent recently gotten a new job and dont mind steep bills.
Dear Terri, Thank you for taking the time to write a review of your experience viewing a couple of properties with Martin & Co (Plymouth). We're disappointed that you didn't choose a property with us and hope that your tenancy progressed well. In future, hopefully we can convince you to take one of our properties and work on earning that 5* review. In terms of the process for new tenancies, we don't charge new tenants any fees but do need to conduct referencing which may require a work reference. I hope this helps and look forward to welcoming you back in the future. Kind Regards, Chris Whitaker (Managing Director)
5/5
GoogleVery helpful and patient with all are questions. Made relocating back to the UK easier. Thank you
Lee, Thank you. Moving home can be an extremely stressful time. When you add-in a move between countries, this is magnified. We're really glad that we managed to support you during your relocation. We're here for you during your ongoing tenancy and the team is stood-by to make the whole experience as stress-free as it possibly can be. Thank you for choosing Martin & Co (Plymouth). Kind Regards, Chris Whitaker (Managing Director)
5/5
GoogleVery pleased with how quickly Abi re let my property which resulted in virtually no void period.
Phil, Thank you. I'm really glad that we were able to achieve a timely sale on your property at a figure over your expectations. Jonathan and Emily are real stars and they are really pleased that you're satisfied. Kind Regards, Chris Whitaker (Managing Director)
5/5
GoogleEmily and Jonathan have been fantastic throughout the whole process, friendly and calming. They were constantly chasing, prompt and informative with updates on a regular basis, And a very competitive and reasonable cost for the entire evolution. I would thoroughly recommend using them for selling your property!
5/5
GoogleMartin and Co are a great company to do business with. They are all really friendly and helpful. Tracey has worked wonders with the keys and they are always made available, even on short short notice. Jacqui Donaghy (EPC’s).
5/5
The Trusted AgentAccommodation close to Devonport Dockyard
I am extremely satisfied with the excellent service offered by the team at Martin & Co. As a self-employed contractor visiting Plymouth for the first time, my short term accommodation requirements regarding suitability, cost and location to Devonport Dockyard, were met immediately. I would be pleased to recommend Martin & Co. Michael Hayter
5/5
GoogleAbigail at Martin & co Estate Agents guided me through the process of renting a place for me, and made the experience, for a 74 year old pensioner, very easy. A very pleasant and helpful young lady whom I thank very much.
5/5
GoogleExtremely useful service and constant contact with the client, special gratitude for Ms.Loiuse for her delightful personality, and quick response to my inquiries
5/5
GoogleVery positive and smooth service. Thanks so much for all your help Louise.
5/5
GoogleI've been renting with Martin & Co for a couple of years. They've always been very friendly and really quick to respond to and resolve any maintenance issues we've had. Will happily use them again in the future.
5/5
GoogleReally straight forward process, would recommend :)
5/5
GoogleI've been renting with Martin & Co for a couple of years. They've always been very friendly and really quick to respond to and resolve any maintenance issues we've had. Will happily use them again in the future.
5/5
GoogleVery thankful to Martin& co Plymouth, specifically Louise (letting negotiator) Pearce for making move to our new lovely home in village drive smoothly 😍. …
5/5
GoogleMichael from Martin and Co. has been extremely helpful and friendly. He has been very supportive in helping my partner and I secure rented accommodation. Would definitely recommend!
5/5
GoogleSuperb support from Janine during a protracted and complex sale - excellent communication & co-ordination. Prior to the sale Martin & Co managed the letting of the property seamlessly for over 15 years.
5/5
TrustpilotRecently instructed Martin & Co to…
Recently instructed Martin & Co to become my Letting agents and I am delighted with their quick efficient service. A particular mention of Mark Foster whose communication has been excellent and his management of many different problems has been first class.
5/5
GoogleEmily and Jonathan have been fantastic throughout the whole process, friendly and calming. They were constantly chasing, prompt and informative with updates on a regular basis, And a very competitive and reasonable cost for the entire evolution. I would thoroughly recommend using them for selling your property!
5/5
GoogleEmily and Jonathan have been fantastic throughout the whole process, friendly and calming. They were constantly chasing, prompt and informative with updates on a regular basis, And a very competitive and reasonable cost for the entire evolution. I would thoroughly recommend using them for selling your property!
5/5
GoogleJust sold my house through Martin and co on mutely plain. Great service and would highly recommend to anyone. Great team, from johnerthen who done the valuation, and then from Emily who kept me up up date with the sale of the house throughout. 5 star service
5/5
GoogleAn absolutely amazing and helpful team on display here, with nothing being too much trouble, especially for superstar Louise! No matter how much trouble everything was, really appreciate the support and all the help/advice given :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Michael wrote: "We were initially using an online agent for our property.m, and we did get lots of viewings on our fairly unique cottage. But nothing was translating into ..."
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Christine wrote: "After Martin & Co. purchased Executive Lets earlier this year, there were a few initial teething problems, with computer change overs and staff reshuffles. I'm ..."
13 reviews from tenants, rated 4.5 out of 5 on average. For example, Katie wrote: "Louise has been an incredibly patient kind caring person on this really difficult journey for me. She has helped me to find somewhere to live that will accept ..."
Yes. In The Trusted Agent 2026 awards: Martin & Co, Plymouth won Platinum.
Tell us what you need and we'll pass your enquiry to Martin & Co Plymouth and up to three other top-rated agents near Plymouth.
